best: Are you looking to improve the quality of service in your Company? - 01/28/11 01:27 AM
Ask, don't tell.
  
Are you looking to improve the quality of service in your Company?  If so I've got five words for you:
  
                                                                                                                    THE CUSTOMER IS IN CHARGE!
 
Despite beliefs held by some,  you really work for each customer that does business with us.  They have a need (or want), and have come to your business to fill that need, and they are the ones who will "foot the bill."  Yes, the customer is in charge (or at least should be).  You need to remember that.  More importantly, you need to behave like you remember it.  How do … (3 comments)

best: When The Going Gets Tough! Go Back To Basics! - 01/03/11 01:20 AM
Surviving in a Tough Market
What goes up must inevitably come down, although none of us likes to believe that truism when we're up in the clouds. But what do you do when budgets are tightening and buyer confidence is uncertain? Don't panic. Instead, get back to basics, become more disciplined, and be more creative than ever. Over the next several days we will review 7 basics to overcome this difficult market:Review every existing account.
 
Remember, your best prospects are your best customers. Get face time with key players at more than one level. Make sure you are up … (2 comments)

best: Write friendly letters - Sales Tips - 07/06/10 02:08 AM
Write friendly letters - Sales Tips
If you need to confirm appointments, agreements or follow up in writing, imagine how the letter sounds when read aloud. If it sounds like a friend talking it is more likely to be persuasive than if the tone is cold and abrupt - but don't be too informal as that will come across as unprofessional and unbusinesslike. When it's in writing it's permanent! So check and double-check for errors before signing and sending.




kheinrich@firstam.com www.fatcohouston.com
(7 comments)

best: What can you do to make someone feel special today? - 06/17/10 02:18 AM
What can you do to make someone feel special today?
Spreading a little joy in life as you go along is not a bad way to go through life yourself. Getting paid for it in the here and now is what selling is all about.
There is no need to go around sending people flowers all day long or writing endless follow-up note cards, but where an unexpected kindness or compliment can be sincerely given, why not?
Sales people have the freedom of movement and mobility denied to most insider mortals in the workplace. Share a breath of … (5 comments)

best: Return all calls as if they were all good news coming. Sales Tips! - 03/29/10 02:53 AM
Return all calls as if they were all good news coming. Sales Tips!
Getting the phone to ring is a solid accomplishment. Just ask someone whose phone doesn't ring what that is all about. Opportunity used to knock-now it rings, beeps, buzzes, or vibrates. Take it any way it comes, and do something with it. Step one is respond. Do not age phone messages. The best in the business return all calls within sixty minutes. They take calls as pager signals. Their sales calls usually average sixty minutes or less, at which time they return pages with a phone response. … (2 comments)

best: The Top Characteristics of a Sales Streak! Houston Texas Real Estate Tips! - 08/10/09 06:33 AM
The Top Characteristics of a Sales Streak! Houston Texas Real Estate Tips!
S – Saying Positive Things T - Tenacity R - Reality E - Eccentricity A - Action K - Knowledge
S-Saying Positive Things
When you are on a roll, in the middle of a streak, everything that comes out of your mouth is full of enthusiasm, energy, and positive, forward thinking statements. You not only don't have the time for negativity, you simply obliterate it from your world. You understand that the results that you get are in direct correlation to the things that you think … (1 comments)

best: Never lose your passion! Houston Texas Real Estate Tips - 07/21/09 01:54 AM
Never lose your passion! Houston Texas Real Estate Tips
Passion is the great equalizer. It can make up for a lack of experience and knowledge. I am not suggesting that you not develop your knowledge or experience - only that until you do, your passion will be interpreted by others as a strong belief in yourself, your mission and your purpose.
Passion is different from enthusiasm. The old outworn cliché says “Act enthusiastic and you will become enthusiastic.” I have never subscribed to this philosophy. The reason is that if enthusiasm is an act which you use when things … (5 comments)

best: You need to work as hard to keep the business as you did to get it in the first place. Houston Texas Real Estate Tips - 07/20/09 03:39 AM
You need to work as hard to keep the business as you did to get it in the first place. Houston Texas Real Estate Tips.
Many salespeople make lots of promises or benefit statements while trying to sell a new prospect. Most people like to buy, but resist being sold to. A key concept to keep in mind while selling is that the close of the sale is not the end of the sales process, but the beginning of the sales relationship.
The purpose of the sales process is to discover how you can help a customer or prospect … (25 comments)

best: Never give up control of the sales process. Houston Texas Real Estate Tips - 07/16/09 02:02 AM
Never give up control of the sales process. Houston Texas Real Estate Tips


A common mistake poor salespeople make is that they lose control of the sales process at some point. There are many ways they accomplish this and here are just a few for your consideration:
They talk price before they have had a chance to build value.
They don’t ask enough questions early in the sales process. They just ramble on.
They send out literature when asked, without first qualifying the prospect’s agenda or reasons for requesting it.
They send people to … (3 comments)

best: First American Title Clear Lake Texas- Houston Title Companies in Texas - 06/11/09 01:21 AM
 
 First American Title Clear Lake Texas
The Clear Lake office is one of First American's oldest & strongest branches. We are located in the heart of Clear Lake on El Camino Real between Bay Area Blvd and NASA Parkway in the Oynx One Buliding. Our recently remodeled office includes a coffee bar and movie room. The escrow & sales staff is equipped to serve Realtors, Builders, and Lenders in many ways. Whether it's raw land, new construction, residential resale, or refinance transactions, we have the technology, resources, and experince to make any closing smooth. We strive to build relationships with … (0 comments)

best: The HEART Of The Sale - History - 04/24/09 03:14 AM
The HEART Of The Sale - History
 
Get to know the background history of the company you are representing. You would be amazed at how knowing this information by rote will help you when presenting your products and services to your prospects. It will give you a greater sense of being a part of the company you work for. Your prospects will be impressed with your intimate knowledge of your company's history. They will pick up on the fact that you have a sense of professionalism and pride in what you sell and who you work for. People buy more … (2 comments)

best: Be the best you can be let the rest work it self out! - 06/08/08 01:43 PM
Remember in life it is not about the money. It is about being the best you can be! That means following a system of integrity to every transaction always using best judgment when clients are considered. If you do every thing to the best of your ability and at the end of the day you have no regrets. Then you did your best and the money will find you! Best is always somthing we work on! We just get better at it every day!
(8 comments)

 
Kevin Heinrich (Heinrich Group)

Kevin Heinrich

Clear Lake City, TX

More about me…

Heinrich Group

Address: 5827 Beaver Falls Dr., Houston, Tx, 77346

Mobile: (281) 723-1982

Real Estate News with a Value added punch Clear Lake Texas Real Estate

I think this is a good rule to live by! "We are not put on this earth for ourselves, but are placed here for each other. If you are always there for others, then in time of need, someone will be there for you." ~ Jeff Warner

One last thought for the day:

"Winners Make it Happen, Others Let it Happen!"

kheinrich@firstam.com www.fatcohouston.com



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