league city: What do you do and what do you have that your competition doesn't? - 06/03/10 02:13 PM
What do you do and what do you have that your competition doesn't?
We all have little things that we do that no one else does for customers. Be sure you know what they are. It might be a special thank you. It might be flowers for a great quarter. It may be a consultative sales approach that offers real value to your clients business. It may be the way we greet our customers and our customers’ customer when they walk into our office. Whatever it is, it is part of why people buy from you and not someone else. … (0 comments)
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league city: Even superstars hit for average. Keep on swinging! - 05/24/10 09:47 AM
Even superstars hit for average. Keep on swinging!
We are told not to take rejection personally. No one has ever explained how not to take it personally. A sports analogy is often used which says that a
Hall of Fame baseball player strikes out seven out of ten times at bat. You might wonder how they would handle going zero for fifty or a hundred, which is the norm in many selling fields. Regardless of the numbers, there are tricks of the trade to help deal with the built-in adversity of the world of selling. First, you can't … (0 comments)
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league city: A shoeshine and a smile are never out of date - Sales Tips - 05/19/10 10:00 AM
A shoeshine and a smile are never out of date - Sales Tips
Styles change, and your shoes may not be the kind that should shine, but if they are, they should. That is a part of the packaging of the product and service you sell. The smile is a universal component. Get good at it and you will earn a good living as a result. People like to do business with people they like, and having a sunny countenance makes people like you. Few people like a sourpuss. Given the choice of being happy or sad, why not smile … (5 comments)
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league city: Houston Housing Market Sees Strong Price Appreciation at Years End - 02/15/10 03:15 PM
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league city: First American Title Clear Lake Texas- Houston Title Companies in Texas - 06/11/09 08:21 AM
First American Title Clear Lake Texas
The Clear Lake office is one of First American's oldest & strongest branches. We are located in the heart of Clear Lake on El Camino Real between Bay Area Blvd and NASA Parkway in the Oynx One Buliding. Our recently remodeled office includes a coffee bar and movie room. The escrow & sales staff is equipped to serve Realtors, Builders, and Lenders in many ways. Whether it's raw land, new construction, residential resale, or refinance transactions, we have the technology, resources, and experince to make any closing smooth. We strive to build relationships with … (0 comments)
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league city: Rules For Keeping Your Sales Job In This Recession- Clear Lake Texas Real Estate - 06/08/09 10:21 PM
Rules For Keeping Your Sales Job In This Recession
Don't Complain-You are stressed out, your company is cutting back, the boss is more demanding, and things are changing. You may even be asked to take a pay cut. Heed this warning: DO NOT COMPLAIN. Don't complain to anyone, for any reason, at any time -- no matter what. If you complain to co-workers, they will use your words to throw you under the bus and save their own hides. And the last thing the boss wants to deal with is a complainer. The boss is likely way more stressed than you … (0 comments)
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league city: Harness Your Desire! Make it Happen! - 05/18/09 04:45 PM
Principles for Positive Change-Harness Your Desire
Harness Your Desire: The next step is to mentally make the status quo untenable. As long as you are more comfortable with where you are than where you want to be it will be difficult, if not impossible to change. To make positive changes you must harness your desire. That means defining what you want, writing it down, and becoming laser focused on that goal. A burning desire to achieve a defined goal is the one key that unlocks the door to the formation of powerful new habits.
kheinrich@firstam.com www.fatcohouston.com
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league city: Presentations That Move Right to the Sale- Clear Lake Real Estate- Texas - 05/18/09 04:26 PM
Presentations That Move Right to the Sale If you've ever seen figure skating, you know what a pleasure it is to follow the skaters on the ice because they move so gracefully from one step into the next, seemingly without effort. They don't move in a jerky, disjointed fashion; if they did, you wouldn't want to watch them. Much the same can be said of winning sales presentations. You want to tell a sales story that moves gracefully and persuasively from beginning to end, that builds excitement from point to point, and that flows naturally to a conclusion and next steps. … (1 comments)
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league city: How do you feel about the way you sell? - 04/21/09 09:49 AM
How do you feelabout the way you sell? by Jeffrey Gitomer's Sales Caffeine issue 389
On any day of the week, you get in your car in the morning and you're ready to go make your first sales call. In the back of your mind you want the day to be successful. You know you're a professional, you know your product line, you know your company, you even know your customer. But the reality is business is down. You may be a little concerned about it. And you have to face the customer and listen to what their situation is while … (4 comments)
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league city: Overcoming the "I Have to Think About It" Objection - 04/21/09 09:41 AM
Overcoming the "I Have to Think About It" Objection
When you're in sales you will at sometime hear your customers say, "I have to think about it" or "I have to think it over". This can be discouraging to hear, but there is an easy way of overcoming this objection and it will help you close more sales once you begin employing it.
There are some times when this statement really is the case and your customer honestly just needs to step back and mull the decision over a little. However, this is really quite rare, unless what you sell is very … (7 comments)
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league city: Who will be the Next Celebrity Apprentice? Clear Lake Texas - 04/20/09 08:40 AM
www.fatcohouston.com kheinrich@firstam.com www.activerain.com/kheinrich … (1 comments)
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league city: Ten Commandments Of Great Customer Service Part 4- Clear Lake Texas - 04/20/09 08:06 AM
Ten Commandments Of Great Customer Service Part 4
Treat employees well. Employees are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. Treat your employees with respect and chances are they will have a higher regard for customers. Appreciation stems from the top. Treating customers and employees well is equally important.
www.fatcohouston.com www.kheinrich@firstam.com www.activerain.com/kheinrich
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league city: Heinrich's Clear Lake Real Estate Blog Houston Texas - 04/15/09 09:48 PM
Heinrich's Clear Lake Texas Real Estate
First American Title has been servicing the Houston Area since 1972. Our knowledgeable and friendly staff has a Customer First attitude that personifies itself in the service we provide to our clients. We at First American Title believe that success requires the ability to look into the future and see things not how they are, but how they can be. With the combination of innovative technology and skilled professionals, we can provide precision and exceptional service through every aspect of the closing process. The information needed to make sound economic-transaction decisions must be timelier and … (0 comments)
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league city: Clear Lake Title Companies First American Title Branch Houston Texas - 04/12/09 03:22 AM
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league city: Title Companies in Houston Texas - 04/12/09 03:14 AM
Heinrich's Clear Lake Texas Real Estate - Title Companies in Houston Texas
First American Title has been servicing the Houston Area since 1972. Our knowledgeable and friendly staff has a Customer First attitude that personifies itself in the service we provide to our clients. We at First American Title believe that success requires the ability to look into the future and see things not how they are, but how they can be. With the combination of innovative technology and skilled professionals, we can provide precision and exceptional service through every aspect of the closing process. The information needed to make sound … (1 comments)
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league city: How does Escrow work?? Clear Lake Texas Real Estate - 04/12/09 02:49 AM
If you've ever made an informal bet with a friend, you may have asked a third person to hold the money until the wager was resolved. When you take out a mortgage to buy a home, you're doing something similar by opening an escrow account.
How it works
When you put money in escrow it is held by a neutral third party (called an escrow agent) who works for both the lender and the borrower. The agent's role is to carry out the instructions agreed upon by both parties. The money is released when all the terms of the agreement … (2 comments)
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league city: Heinrich's Clear Lake Texas Real Estate - 04/07/09 10:36 AM
First American Title has been servicing the Houston Area since 1972. Our knowledgeable and friendly staff has a Customer First attitude that personifies itself in the service we provide to our clients. We at First American Title believe that success requires the ability to look into the future and see things not how they are, but how they can be. With the combination of innovative technology and skilled professionals, we can provide precision and exceptional service through every aspect of the closing process. The information needed to make sound economic-transaction decisions must be timelier and more accurate than ever before. The … (0 comments)
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league city: First American Title Insurance Co. Clear Lake Texas - 04/06/09 09:22 PM
The Clear Lake office is one of First American's oldest & strongest branches. We are located in the heart of Clear Lake on El Camino Real between Bay Area Blvd and NASA Parkway in the Oynx One Buliding. Our recently remodeled office includes a coffee bar and movie room. The escrow & sales staff is equipped to serve Realtors, Builders, and Lenders in many ways. Whether it's raw land, new construction, residential resale, or refinance transactions, we have the technology, resources, and experince to make any closing smooth. We strive to build relationships with real estate professionals in the Houston, League … (0 comments)
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league city: Crackdown on Mortgage Scams! - 04/06/09 08:45 PM
Top federal and state officials on Monday announced a broad crackdown on mortgage modification scams, accusing "criminal actors" of preying on desperate borrowers caught up in the nation's housing crisis.
Government officials say scammers are seeking to take advantage of borrowers in danger of default by charging them upfront fees of $1,000 to $3,000 for help with loan modifications that rarely, if ever, pay off.
The frauds often involve companies with official-sounding names designed to make borrowers think they are using the Obama administration's efforts to help modify or refinance 7 million to 9 million mortgages.
Officials say such operations almost … (2 comments)
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league city: What our you doing to Help the market?? Clear Lake Texas- First American Title - 04/06/09 08:39 PM
Many real estate professionals ask me what they can do to help stem the tide of foreclosures and stabilize the housing market in their area. One way you can help is by offering a free CMA (Comparative Market Analysis) to homeowners who are struggling to make their house payments. (A CMA is sometimes referred to as BPO - Broker's Price Opinion.)
Let homeowners in your area know how valuable a CMA can be, regardless of whether they plan on selling or keeping their home. The CMA together with the principal balances on the various loans attached to the home enable the … (0 comments)
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