I was very thankful tonight to be in a room surrounded by creative, energised people in my hometown of Launceston, Tasmania. There were ideas circulating a plenty, but one of them still has me thinking at 11.17pm, so I decided that had to be the one I shared with you.
Graeme Walker, founder of Walker Designs spoke so passionately about one of his mentors and a tool this mentor had taught him that the entire room went silent as he shared what he'd learnt. The tool was something I interpreted as a great way to prioritise things in your life.
The lesson was simple, but beautifully succinct in it's simplicity and was: figure out what you want your tombstone to say at the end of your life, and when faced with a dilemma, remember back to your tombstone and chose the option that leads towards what you want it to say.
Kirsty Dunphey is the youngest ever Australian Telstra Young Business Woman of the Year, author of two books (her latest release is Retired at 27, If I can do it anyone can) and a passionate entrepreneur who started at age 15 and opened her own real estate agency at 21. Currently Kirsty heads up www.reallysold.com the premium online copywriting site for real estate agents and is a co-director of Elephant Property www.elephantproperty.com.au Launceston, Tasmania's only boutique real estate agency purely for investment property owners. Kirsty's other ventures are outlined at her website www.kirstydunphey.com where you can also sign up for her newsletter.
So… I’ll share something personal with you: I’m afraid of birds… there, I said it. And to try and wean me off my fear my husband and I got ourselves a baby budgie a few months ago.
After bursting into tears the first time he flew too close to my head (and then into a window) I can proudly say I’ve grown some, and am now slightly less afraid of birds in general. In fact our new little blue-grey budgie Walt is a constant companion of mine these days so I thought I’d use him as inspiration for this (albeit light hearted) post on the business lessons a budgie can teach you:
Preening is important
You only get one chance to… that’s right, make a first impression. Now don’t get me wrong, I’m at my happiest in Peter Alexander PJ pants and ugg boots and while (much to Walt’s disgust) I’ll sometimes wear them to the supermarket each of us has to know when it’s time to put on our fancy feathers. Whether it’s the job interview you really want to rock, the client you’re looking to impress or dinner with the future parents in law, there’s a time and a place for some good old fashioned preening.
Walt suggests: that you should also remember not to go overboard on the preening (a full face of makeup at the gym is just kinda strange).
Sing a song
If you’re happy and you know it… sing a song. Walt’s singing along to some very dodgy pop music at the moment and he’s as happy as Julius*. People love to interact, work with, promote and generally be around happy people. No, you can’t be happy all the time, but when you are, project it and get it out there.
Walt suggests: limiting the actual physical act of singing to your car, cage or shower (singing in busses, busy office places and elevators is also kinda strange but not as strange as this.
Get what you want
Don Burke tells me that budgies have feathers on their cheeks and the crowns of their heads which reflect ultraviolet light and the little critters use these to find and attract mates. In the business world, what are your ultraviolet feathers? I think they’re your skills and talents and the parts of your service that mean that you got that extra centimetre further than your competitors.
Walt suggests: that while budgies use these gorgeous feathers to court and flirt, humans may want to try finding out a girl’s shoe size and buying her a pair of Manolos (Walt watches too much Sex and the City).
Sometimes someone who loves you may have to poo on you
It’s true, my lovely little Walt leaves fabulous little deposits on me every now and then (which is why my head is no longer an approved landing post). In your life you’ll encounter people who will leave their own deposits on you, some are doing it, because they’re simply full of “deposits”, but others do it for you own good. The boss who pushes you outside your comfort zone is one example. It may be tough right now, but eventually you’ll be a bigger and better person for it.
Walt suggests: that if you can learn business lessons from a budgie – where can’t you learn them!
* Julius is a friend’s budgie and a happy little man indeed
Kirsty Dunphey is the youngest ever Australian Telstra Young Business Woman of the Year, author of two books (her latest release is Retired at 27, If I can do it anyone can) and a passionate entrepreneur who started at age 15 and opened her own real estate agency at 21. Currently Kirsty heads up www.reallysold.com the premium online copywriting site for real estate agents and is a co-director of Elephant Property www.elephantproperty.com.au Launceston, Tasmania's only boutique real estate agency purely for investment property owners. Kirsty's other ventures are outlined at her website www.kirstydunphey.com where you can also sign up for her newsletter.
A few years back someone came up to me and asked if I was “Real Estate Kirsty”.
Now to me, “Real Estate Kirsty” sounded like she should have her own action figure and superhero costume, it was quite a bizarre moment really.
But the more I thought about it, the more I liked it because:
• It was spot on for my branding at the time in my local area
• It meant that this person remembered not only my name but what I did
• It was soo much better than “real estate KRISTY”!
So what would your action figure be? Lawyer Simone, Jack of All Trades Jack, Hairdressing Harry?
But more so, are people associating you with what you do. If someone needed a real estate agent, I would have loved for them to have thought of “Real Estate Kirsty” first. What or who do your potential clients think of when they think of your industry?
Kirsty Dunphey is the youngest ever Australian Telstra Young Business Woman of the Year, author of two books (her latest release is Retired at 27, If I can do it anyone can) and a passionate entrepreneur who started at age 15 and opened her own real estate agency at 21. Currently Kirsty heads up www.reallysold.com the premium online copywriting site for real estate agents and is a co-director of Elephant Property www.elephantproperty.com.au Launceston, Tasmania's only boutique real estate agency purely for investment property owners. Kirsty's other ventures are outlined at her website www.kirstydunphey.com where you can also sign up for her newsletter.
All you need to do is submit your best tip for real estate (one or two sentences only) here: www.kirstydunphey.com/contact.html along with your name, your website or blog address and where in the world you’re from. Or simply leave a comment on this blog.
The next 100 best tips will win your choice of our open home, databasing or property management section from 1,001 tips and will have their tip featured in a “user generated” section (a bonus section to be sent to all purchasers) of 1,001 tips along with a link to their website or blog.
Each entry will win a 30 day gift subscription to www.reallysold.com and while you can enter as many times as you like, you’ll only win one 30 day subscription per person.
Entries close 18 December, 2008 and winners will be chosen at Kirsty’s discretion. Winners notified by 20 December, 2008.
Kirsty has joined forces with some of the biggest names in real estate worldwide to put together this 1,001 tips to improve, re-energise and re-style your real estate career guide.
Covering all areas of real estate this program will be a huge asset to new agents, however those who have been in the industry for years will still find heaps of ideas to improve their careers.
Each week a new section of the guide will be delivered to your email inbox allowing you to work through it then and there, or save it for time when you want to address: Your Open Homes, Systemization, Dealing with Investors or any of the other categories.
As well as tips from Kirsty this program features - Dirk Zeller, David Knox, John McGrath, Pat Mesiti, John Shackleton, Ron White, Rich Levin, Darryl Davis, Richard Robbins, Colin Dick, Malcom Riley, Amber Werchon and many more.
reallysold.com makes writing copy for your real estate advertisements - either sales or property management - really easy! No longer will you need to sit and wrack your brain waiting for inspiration. We give you the inspiration and save you the perspiration by creating your headings, providing you catch phrases and enhancing the words you already use. Take the tour to see how easy it can be!
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com
As Ziz Ziglar eloquently recaps when you hire somebody smarter than yourself, you prove you are smarter than they are. One of the best lessons I’ve ever been taught in managing people is that A-grade manager’s hire A-grade people, B-grade managers hire C-grade people. If you need to be the smartest person in the room at all times, get used to your business growth stagnating and constantly hearing the words “If I want something done right… come out of your mouth.
Don’t share your knowledge within your industry
I was always asked by other real estate agents why I’d get on a stage (or go to lunch) and share everything I knew about real estate and about my business. Wasn’t I afraid that people were going to copy me?
Number 1 – if you’re doing something exceptional, people will find out regardless, that’s the beauty and the downfall of word of mouth, nothing sensational stays a secret for long.
Number 2 – people don’t implement every great idea they hear, as much as speakers would love them to, it just doesn’t happen.
Number 3 – when you share a great idea, you don’t lose it, you just multiply it, and if you do it properly the person you’re sharing it with may have some great ideas on how you can improve your idea.
"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young." - Henry Ford
You have to be ruthless to get ahead
I have my own theories on different success styles but the more I meet successful people, the more I meet amazing, kind, generous, sharing people. In speaking to two different groups of real estate agents in New Zealand last week, the overwhelming response when I asked who was the person in their industry who they’d most like to become more like, was an agent by the name of Alison Aitken (a gun, but also incredibly well respected because of her ethics, standards and values).
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com
I’m a big fan of the Four Hour Work Week by Tim Ferriss.
He’s got a great blog with lots of useful resources and today I want to share one of my favourite parts with you.
Consider the question: What would you do, day-to-day, if you had $100 million in the bank? If still blocked, fill in the five “doing” spots with the following:
1 place to visit
1 thing to do before you die (a memory of a lifetime)
Until I read this, I rarely thought about my wild-dream-style goals in terms of what I’d love to be doing daily or weekly. Most of my daily goals revolve around actions I believe I have to take that perhaps aren’t always the most fun stuff in the world (exercise, learning, eating correctly).
But if I had $100 million in the bank, what would I like to do daily? Thanks Tim, this put a whole new spin on my thinking. And if you haven’t read the book (link again) I couldn’t recommend it more.
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of http://www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: http://www.kirstydunphey.com.
I’ve recently been interviewing a whole range of successful people and one question I’ve taken to asking a lot lately is “if you could go into business with anyone alive or dead, who would it be?”.
For me the answer is easy, today my answer is Walt Disney, tomorrow Richard Branson (a popular choice) the next day Barbara Corcoran.
Other popular answers include Warren Buffet and Donald Trump and yet no-one has listed Lindsay Lohan! I’m shocked, so let me share with you why I think Li-Lo is a GREAT role model for any aspiring entrepreneur.
1. She started young
This girl got into her chosen field young and attacked it with gusto.
2. She has surrounded herself with geniuses
From Jamie Lee Curtis in Freaky Friday to the eternal Jane Fonda and always fabulous Felicity Hoffman in Georgia Rule, Lohan has been awash with potential mentors and other people who have “been there and done it”.
3. She’s willing to try new things
She sings, she acts and most recently she’s dating girls, being super skinny (and then not super skinny), she’s a red head, but she’ll try being a blonde, or a brunette, heck she’ll even give rehab a go.
4. Like 80% of all entrepreneurs, she’s a first born
5. She’s fiercely protective of her team
Recent comments on her personal blog show what Lindsay will do if you start messing with her sister!
6. She can put up with the insults flung her way
Brandon Davis’ highly quoted remarks that Li-Lo was a “fire crotch” didn’t even trip this stilettoed gal’s walk.
Yes, this is of course written with my tongue very firmly wedged in my cheek. My point, I swear I have one, is that you can learn something from almost anyone that crosses your path. Whether it’s the nightmare boss who teaches you how not to lead, Paris Hilton who shows us that anything is possible (yes, even being famous for doing nothing) or the long lasting words of a true business hero written in an amazing page turner – take the lesson in whatever form it comes, but don’t always expect that it’ll come from a Branson look alike.
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com.
Kirsty has joined forces with some of the biggest names in real estate worldwide to put together this 1,001 tips to improve, re-energise and re-style your real estate career guide.
Covering all areas of real estate this program will be a huge asset to new agents, however those who have been in the industry for years will still find heaps of ideas to improve their careers.
Here are just 6 tips from our 1,001!
New Agents
Each week when you view the new homes listed by your company – go through without finding out the listed price and estimate what you think it will sell for. Then once the home sells, grade yourself on how close you were to the sale price. Some agencies even make this into a competition with a monthly prize for the most accurate agent. Kirsty Dunphey
Set a daily time and place for prospecting. Don’t work your prospecting around your day. Instead, work your day around your prospecting. Dirk Zeller
Open Homes
Where are you on an average Friday night – say 7.00pm? At the pub? Home with your family? Having dinner with friends? Where are your clients who have their first open home the next morning. If we think about it we know they’re at home cleaning, panicking and generally stressing out. Alleviate what you can of this by sending them a simple text message or calling them with the message “Hi – I’m looking forward to a great open home tomorrow, see you there at 10.45am”. Kirsty Dunphey
Qualify - Ask quality questions not a quantity of questions! Yes this industry is about building relationships and I can’t stress that enough, but there is a fine line between spending too much time with the wrong people at an open home. Aleisha Peers
Databasing
“When is the best time to set up your database?” Prior to starting in real estate, with the second best time being right now. The earlier you start, the easier the set up is going to be, but if you don’t have a proper comprehensive database the second easiest time is right now and cannot be overlooked if you want to be truly successful. Kirsty Dunphey
To mine your resources effectively you have to put most of your effort toward contacts with the highest referral potential. Contrary to popular opinion, you can’t afford to treat all referral sources with equal attention. Unless you establish priorities, you won’t have the time or energy to devote to those sources who will benefit your business the most. Dirk Zeller
As well as tips from Kirsty this program features - John McGrath, Pat Mesiti, John Schackleton, Glen Coutinho, Peter Kakos, Jillian McGrath, Kirsty Spraggon, Craig Stephens, Amber Werchon, Karen Schmidt, Carly Crutchfield, Pete Williams, Paul Fenech, Candice Gillies, Aleisha Peers, Malcom Riley, Colin Dick, Tekla Kriddle, Katey Lane, Dirk Zeller, Ron White, David Knox, Rich Levin, Darryl Davis, Elizabeth Ward Small & Richard Robbins.
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com
I get asked by real estate agents to recommend books all the time, so I have decided to put together a list of the best books for real estate agents.
We would love to hear from you about the books you have read which have helped you the most in your career. Please leave a comment on this blog listing the book title, author and why you would recommend this book.
Thanks in advance!
Kirsty
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com
Is email ruining your life and your productivity? Ok, sure it may not be as dramatic as that… but if you’re heart beats a little faster every time you hear that tone your computer makes when you get mail, or if you’re checking your email every few minutes (hey, did you just go and check it while reading this sentence?) maybe there’s a few little things you can do to get your productivity (ie: your actual work) back up the priority list.
1. Get the news, when you want it
I looove newsletters but if I stopped to read each one as it came in, I’d never have any time at all. Instead I’ll sit down with a cocktail (or on a plane) once a week or every few weeks and read through the ones that grab my attention. To make sure I’m not bogged down with them in my inbox I can set up rules so that they got into a special folder in my inbox called (shock horror) “To Read”.
2. Alias it up
An even more advanced version of tip 1 (so that you don’t have to create a new rule for each newsletter) is to have a different email alias for your newsletter subscriptions. So you might be jane@rockstarrealestate.com but you might sign up to all your newsletters with janenews@rockstarrealestate.com. That way all your newsletters will automatically go into the folder you’ve set up.
3. Ditch it
Still on newsletters and regular mailings. Be a little cruel and ditch the ones you don’t read.
4. File like a crazy person
I like to keep my inbox empty or with only the most pressing items that need to be done that day. To do this, I’ve got about 5 folders set up that I file my work into.
These ones work for me:
• To do this week (and I have a diary note to check this once a week)
• To do soon (I usually only check this once a month, but if I put something in here that has a specified time frame I’ll put a diary note in to remind myself)
• Waiting on other people (so that I can keep track that what I’m delegating gets done, I find it’s easiest just to CC myself in on any emails that I delegate and pop them in this folder)
• To read (which we’ve been through)
• Funny (for the emails that make me giggle, it gives me somewhere to go back to when I need a pick up)
• Delete (ok, so I didn’t make that folder up, but the only way to stay on top of your email these days is to put MOST email in here! Stop clogging up your system and your mind, deal with it and dump it)
• Others (I have a few specific folders for different business ideas I’m working on, people I need to visit and other folders that work for me. You’ll figure out what works for you, just don’t go folder mad and have so many folders that you only file and never do the work!)
5. More on the Sydney Bristow (aliases)
I travel a lot, and when I’m away someone else (fabulous Megan) will check my email. If you’ve got your very own Megan, consider another email alias that you can give people as a contact in case of emergency email (I just use my hotmail account for this as it’s web based and I know that I can get quick access to it almost anywhere in the world).
6. Be Zen like
Keep your in box as empty as possible. I don’t care how brilliant you think you are at email, having 1,500 emails in your inbox is a recipe for disaster.
7. Just say no
If you’re constantly getting swamped by annoying emails (perhaps the ones that promised doom and gloom if you don’t pass them on to everyone you know within 4 seconds) just kindly let the repeat offenders (and they are usually repeat offenders) know that you’d prefer not to receive them anymore.
8. Recycle (good for the environment, and for your inbox)
In an ideal world you should only write the answer to a question once. From there you’ll blog it, or add it to your website’s FAQ or you’ll keep a template so that you can reuse it.
9. Don’t be a robot
On that last point, any standardised or template emails you send out should still sound like a human (not a robot) wrote them! Don’t be afraid to inject a bit of personality.
10. Delegate with style
If you pass an email onto someone else so that they can action it, CC the person who sent it to you in on this delegation so they know that you’ve done it and they know who the contact person is now. This covers your butt and lets the person know you’ve done something all in one step.
11. Break the addiction
Turn off your email program and just come back and check your emails say… twice a day. If the thought of doing this sends you into a cold sweat, just check for emails every hour to start off with. If you need to keep your email program open to work from say your calendar or to do lists just schedule the auto send and receive link so that you have to click it (and then hands off the button!)
Kirsty Dunphey is one of Australia’s most publicised young entrepreneurs and is the founder of www.reallysold.com - the ultimate tool to help real estate agents write amazing advertisements. The youngest ever winner of the Australian Telstra Young Business Woman of the Year award, Kirsty started her first business at 15, her own real estate agency at 21, was a self-made millionaire at 23 and a self-made multi-millionaire at 25. For more information on Kirsty or either of her books – Advance to Go, Collect $1 Million and Retired at 27, If I can do it anyone can, or to sign up to her weekly newsletter head to: www.kirstydunphey.com
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.