Is there a secret to getting short sales done? Well the answer is a definite "maybe!"

One thing I have really prided myself on is keeping a list of any executives I have had contact with at all of the lenders and servicers I have had to deal with. I know you have probably heard that if you get stuck on a file with the services or lender that you should keep asking for the supervisor of the department. Sometimes this works and sometimes it doesn't but if you are lucky enough to get a human contact that pulls through for you DON'T LOSE THIER INFORMATION! Over the years (I really do mean years), I have built a great contact list that has really saved files literally from a type of "Purgatory". Even some of the tough ones like Wells Fargo, Bank of America, Chase, they all have someone that will be able to jump in on a file and get things moving. If you are having trouble getting through to anyone, call customer service and ask for the HR Department (Human Respurces) and ask who is the VP of the department or if there is an executive office that you can be in touch with. This type of persistence will payoff in the years to come when our next "second wave" hits us between July 2010 and July 2011.

Good luck and build those secret contact lists!!

Keith Maahs, CMMS - Certified Mortgage Mitigation Specialist

CMMS is a highly specialized program created to not only inform the Real Estate Practitioner in the area of short sales but also to develop and demonstrate a working knowledge of getting short sale sold and closed.