customer service: If We Could Just Get Someone To LOOK At These Listings!!! - 12/10/07 01:26 PM
Even in a tough market, the cream of the crop listings should sell if they are priced right, correct? Not so! I am proud to say that some of my listings are the sharpest of the sharp, located in the most sought after neighborhoods and priced FAR below the not even … (4 comments)

customer service: Ah, But One Day The Tables Will Turn! - 12/04/07 02:44 PM
We love the buyer's market for our buyers, right? But there is, as with everything, and ugly side to our well advertised and media-ized market. By now, most of us seasoned Brokers and Agents know that you never let em' smell blood, right? Poker face...play it straight, we all know its … (1 comments)

customer service: Go With Your Gut! - 11/27/07 04:27 PM
Let's face it...all listings are not good listings and all buyers are not good buyers. I think many people get side tracked into forgetting that our Listing Agreements and Buyer Agencies are two sided contracts between us and a Buyer or Seller.
 Never work with someone that makes you make this face!!!
Sometimes … (0 comments)

customer service: You'd THINK People Would Answer Offers Promptly In This Market!!! - 11/27/07 12:47 PM
Ok...Rant, Rant, Rant...THREE of my agents and MYSELF have offers out there. Four of us! We EACH have at least one offer out there. Dianne actually has about three. We deal with a lot of bank repos here in the Colorado Springs market, so we are having to deal with lots … (5 comments)

customer service: Make A Copy Of The MLS Part Of The Contract! - 11/26/07 03:43 PM
Recently, I had an ugly scenario happen with one of my junior agents. She was dealing with an unscrupulous Broker who decided to change compensation offered to the Selling Broker AFTER the parties had negotiated back and forth and reached a verbal agreement.
 That other agent has egg on her face, now!
My … (9 comments)

customer service: Don't Forget To Call On Sparky... - 11/26/07 03:36 PM
This post was inspired by another one that I just answered. I was just thinking about how funny it is when you call another office for showing instructions and they say things like. "Knock, wipe your feet, leave a card and don't forget to call on Sparky the Dog as you … (0 comments)

customer service: Busy Is Not Necessarily Productive...But It Will Be! - 11/26/07 03:23 PM
I have been hearing quite a bit from colleagues lately that they are "really busy" and so am I. However, I'd be lying if I didn't say that the busy-ness is not necessarily my normal quota of productivity. I find that I am writing more offers and getting less contracts. That … (1 comments)

customer service: NEW REALITY T.V. SHOW..."LOW BALLER!" - 11/23/07 03:07 PM
 
 Haven't Seen This Lady At Any Open Houses Lately!!!
They call it "reality tv" when you see these big investors going around and buying property at 50% and selling it at the open house, for full price or more, just a few short weeks after purchase. That's NOT reality. But this is...
I … (12 comments)

customer service: The "Back Charge" Philosophy - 11/14/07 04:22 PM
I guess this is my day to vent. Except for one, most of my posts today seem to be about annoying things, so while I'm on the subject, I figured I'd throw this one in for free!  
                                                                     Time to pay the Dr.!!!
We all know that if we miss our doctor … (9 comments)

customer service: Fed Up With Poor Service - 06/26/07 11:10 PM
One of the things we strive  to do in our small Colorado Springs brokerage is to provide excellent service and maintain life long relationships with our clients.
My mother, (who is one of the wisest women I have had the privilege to know), made an observation years ago. I didn't really … (0 comments)

 
Real Estate Agent: Lania DeMers, Broker Rocky Mountain Realty Co. (Rocky Mountain Realty Co.)
Lania DeMers, Broker Rocky Mountain Realty Co.
Colorado Springs, CO
More about me…
Rocky Mountain Realty Co.

Office Phone: (719) 638-5858
Cell Phone: (719) 232-5941
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