If direct mail didn't work, nobody would use the medium. Look through your mail - huge, multinational companies use direct mail every day. So should you.
If you think you're smarter than the marketing gurus at Microsoft, Apple, AT&T and thousands of other companies, you're dead wrong.
But, improperly implemented direct mail campaigns will have a terrible return on investment. Here are 4 "musts" for effective direct mail:
1. Consistency is Key
Your campaigns have to span a long period of time for them to have any effect.
The odds are incredibly slim that a specific recipient is ready to enter into a real estate transaction on the day they receive your first mailer. However, the likelihood of that same recipient being a buyer/seller of property over a 12 or 24 months period is quite a bit greater.
If your direct mail campaign is comprised of one mailing, you're wasting your time and money.
2. Professional Appearance
Your campaigns must be visually pleasing and reflect well on your business.
A recipient's perception of your level of professionalism is, without question, tied to the quality of design, production and presentation of your mailer. Your direct mail is an opportunity to either highlight your marketing skills or expose your weaknesses. Which would you rather?
If your mailer looks like a fifth grade computer lab project, consumers will assume you run your business like a fifth-grader.
3. Relevant Information
Your campaigns need to be informative and demonstrate your knowledge of a market or property type.
A recipient is more likely to pay attentiont to your mailer if it provides information that effects them. Pricing, recent sales, market statistics and changes in tax/real estate law are all good examples of data the consumer wants.
If your mailer doesn't provide recipients with relevant information, it is junk mail.
4. A Call to Action
Your campaigns must give the recipient a reason to contact you.
The "call to action" in your mailer is equally, if not more, important that the information it provides. Simply providing your contact information isn't going to make a consumer act. The offer or promise will. A market appraisal, a seminar, an event - all of these things (and many more) are a reason to contact you.
If your mailer doesn't have a call to action, there won't be any action.
Direct mail can be an extremely effective component of your overall marketing system. Do it the right way, and it will work. Do it the wrong way, and it will fail.
Andrew Magliochetti, Principal
Real Living Helios Realty Helios Realty & Development Helios Design + Build