Makeover's Blog

Week Eight | The Value of a Real Estate Agent

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Thu, 17 Jul 2008 13:08:43 -0500

Our Assignment for Week Eight, another challenge!

Part of our prize package for being selected as one of the Makeover2Takeover contest participants was to receive a FLiP video camera. So I expected at some point, we would have an assignment with Video!

And here it is..... I'm envisioning this "video" being broadcast to quite a few people... that makes me more nervous and I already was nervous about video! Did you watch my very first? It was with a webcam.

So I'm busily working on the video submission, you'll have to wait to hear more details about that. (pssst it's due on Friday 12noon PST)

The other part to our entry this week is to write a single-page Word document about the Value of a Realtor(R). I was hoping for some feedback.... if you've met me (Yeah for Teresa & Bob, Yay for North Carolina and my Buds!, and soon Inman/San Francisco!), you know that I can be a little 'gabby'. It's not easy summarizing the Value of a Real Estate agent into one Word Document...... here is a sneak peek - I'm still weeding it down a little.

Missy, can you read over it? See if I need to do anything different?

Think this will be acceptable for a win? Stay tuned....

Makeover2Takeover Final Week 8 Challenge: "What is Your Value Proposition?"

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 12 Jul 2008 01:07:33 -0500

There''s been a number of articles published here on ActiveRain about Real Estate agents attempting to justify their commissions. Many of these explanations seem to fall short of truly making a convincing argument for consumers. The problem we face in our industry today is not a matter of whether or not the cost of our services are justified, but our inability to communicate the value of those services adequately.

~ o ~ o ~ o ~ o ~

What is it about you and the manner in which you conduct/perform your business that establishes your value to your clients? What differentiates you from the masses of other agents in your respective market? What is it that qualifies you to earn/merit the trust, respect, and support of your clients?

~ o ~ o ~ o ~ o ~

Your challenge will be to tell us, no, convince us, as to why your abilities, talents, and services offer true value in today's challenging market.

We don't want the usual party line hype. Your declaration of value needs to be concise, heartfelt, and credible.

Here's your one chance, so make it count.

~ o ~ o ~ o ~ o ~

This challenge is for both Mentor and Apprentice. Each of you will be required to submit an entry. You both will be judged on your ability to articulate your value, and gain/earn your viewer's trust/confidence. Submit your 'Declaration of Value' in two formats:

1) A single page Word document attachment, and email to Rich Jacobson.

2) A video (3 minutes max) sharing your 'Declaration of Value' with us. Post to your blog, with a link in the 'Comments Section' of this post.

Deadline for submitting the Week 8 Challenge is Noon (PST) on Friday July 18th.

This ones is for all the marbles in China, so we expect some truly amazing entries!

Week 7 Challenge- Listing Checklist

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Wed, 09 Jul 2008 08:16:26 -0500

For week 7 challenge I have to say it was a bit stressful. But we pulled it off and Jeannette did an outstanding job.

It might be a bit lengthy but its here for the taking. You may want to edit and taylor make it your own.

I can't stress it enough the 180 tasks of a REALTOR is one of the best tools I have ever used and it may be very useful to you!

I also wanted to say congrats to Missy Caulk and Kim Woods, Desiree Daniels and Brian Block every one of you have taught me a few things.

We feel priveledged and honored to be part of this group. You all have to know how much we respect and admire all of your hard work.

Listing Checklist For Mr. and Mrs. Seller

Please gather the following information to expedite the marketing of your property.

MMortgage Information – Name of MortgageCo

___________/_____________

A Account Number____________/___________

T Toll-Free Numbers _________________________/_________________________

<! Title Policy

<!-POA yes or no

<!-Divorce Decree yes or no

<!-Lawyer Name ________________________Telephone________________

<!-Gather Floor plans

<!-New Home Builder Warranty

<!-An appraisal within the past 6 months

<!-Name of HOA___________ Contact and phone_______________________

<! HOA Docs yes or no

<!-termite bond ____ Roof warranty___ Home warranty___

<!-You lists of dislikes of the home__________________________

<! Your likes of the home________________________________

<!-Curb appeal checklist_________________________

<!-Depersonalizing complete _______________________

<!-A set of keys available _________________

<!-Property Access decided_____________________

<!-Pets____/ special instructions for showing__________________________

Once You are Under Contract To Make Your Move Smoother

_______________________________________________________________________

<! Don’t forget to change your address at least two weeks before___

<!-Medical records to be sent to new doctor’s___________________

<!-Notify your bank and remember to close old accounts and open new ones____________________________________________

<!-Notify your vet and other places you have regular appointments with___________________________

<!-Last but not least, remain calm and remember you hired me for a reason. Let me send you on your way and you get packing!

Listing Checklist For Jeannette

<!-Review current title

<!-Measure overall and living square footage

<!-Total Area_________ Living Area________

<!-Measure interior room sizesLiving Room_____ Dining Room_____ Kitchen____ Bd_____ Bd ______Bd ______ Patio/Porch/Balcony____

<!-Confirm lot size via certified survey_______

<!-Obtain floor plans, if available and if home is under homebuilder warranty

<!-Review floor plans and make copy

<!-Prepare showing instructions for REALTORS and agree on showing time window with seller Must ____________________________________________

___________________________________________________________________________

<!-Make copy or email to listing coordinator showing instructions

<!-Obtain current mortgage loan(s) information: company (ies) ___________/___________ loan account numbers___________/___________

<!-Review current appraisal if done within the last 6 months

<!-Home Owner Association Contact _______ Phone number _____________

<!-Home Owner Association Fees yes or no application fee ________

<!-Approval and meeting required yes or no

<!-Obtain copy of Homeowner Association bylaws from seller or HOA

<!-Verify if seller has transferable Termite Bond Name____________

Phone number _____________ contact person ________________

<!-Ascertain need for lead-based paint disclosure yes or no

<!-Prepare detailed list of property amenities_______________________________

<!________________________________________________________________

__________________________________________________________________

<!-Inclusions and and Inventory list ______________________________________

<!-________________________________________________________________

and or see attachments______

<!-Warranties on appliances________ Home warranty in place yes or no

< Have extra key made for lockbox

<!-Verify if property has rental units involved. How many____

<!- Make copies of all leases for retention in listing file

<!-Verify all rents & deposits

<!-Inform tenants of listing and discuss how showings will be handled

<!-Tenants Name and best contact number_____________________

<!-Tenants Name and best contact number______________________

<!-Assist seller with completion of Seller's Disclosure form if necessary

<!-Walk property with seller and have seller point out repairs/and or concessions____________________________________________
_______________________________________________________
_______________________________________or see attachment

<!-List and decide on concession or repairs

<!-Load listing into Transaction Desk software program

Entering Property in Multiple Listing Service Database

<!-Prepare MLS Profile Sheet and have seller sign

<!-Enter property data from Profile Sheet into MLS Listing Database

<!-Check Advertise Ok for additional exposure

<!-Proofread MLS database listing for accuracy - including proper placement in mapping function

<!-Add property to company's MLS Listings

<! Provide seller with signed copies of Listing Agreement and MLS Profile Sheet Data Form within 48hours Date sent_________________

<!-Listing on MLS Message Board

<!-Seller approves and accepts mls listing

<!-Take additional photos of property and surrounding area for upload into MLS and use in flyers and various locations on the web.

<!-Take video for video home tours

Marketing The Listing

<!-Install for sale sign with brochure box and sign riders

<!-Date Ordered__________

<!-Date Installed__________

<!-Create print ads- Newspaper yes___ or no___ magazines yes___ or no___

<!-Create Internet ads:

<!-MLS Message Board

<!-Neerpat.com

<!-Point2agent.com Syndication

<!-Zillow.com

<!-RealSeeker.com

<!-Trulia.com

<!-Localism.com

<!- Coordinate showings with owners, tenants, and other Realtors®.

<!- Feedback to Sellers Every SaturdayCall Time______

<!-Agent Feedback_________ Number of showings____ New Listings____

<!-New Pendings____ New Sales____ Price Reduction yes or no

Install electronic lock box if authorized by owner. Program with agreed-upon showing time windows

<!-Explain to seller how lock box works Demonstrate ____

<! Contact Sphere of Influence via post card, email or call of new listing

P Prepare mailing and contact list

<!-Order and Mail“Just Listed” cards for surrounding neighbors

<!-E-mail area agents about new listing

<!-E-mail office associates new listing

<!-Upload listing to company website Date Completed______________

As Needed Tasks

<!-Price changes conveyed promptly to all Internet groups

<!-Reprint/supply brochures promptly as needed

D Date reprinted__________

<!-Feedback e-mails/faxes sent to buyers' agents after showings

<!-Promptly enter price changes in MLS listing database

Closing Preparations and Duties

<!-Contract Is Signed By All Parties

<!-Effective Date_______________

<!-Closing Date_____________

<!-Escrow Deposit Date___________
Financing Date______________

<!-Inspection Date______________

<!-Appraisal Date_____________

<!-Coordinate closing process with buyer's agent and lender, title

<!-Send required data Title company

<!-Update closing forms & files

<!-Follow up with Title company to see if they have all required docs to close

<!-Select location where closing will be heldLocation__________________

<!-Order Escrow Check for Title Company Order Date_______________

<!-Confirm closing date and time and notify all parties

Closing Date_________ Time____________

<!-Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining DeathCertificate_____

<!- Work with buyer's agent in scheduling and conducting buyer's Final Walk-Thru prior to closing

Walk Thru Date__________________

Check on seller to see how moving is coming along? _____________

Does seller need affiliate numbers for roof? ______, contractractor________

Repairmen______, landscaper______, painter_______, movers______

<!-Research all tax, HOA, utility and other applicable proration’s

<!-Request final closing figures from closing agent (attorney or title company)

<!-Receive & carefully review closing figures to ensure accuracy of preparation

<!-Forward verified closing figures to buyer's agent

R Request copy of closing documents from closing agent

<!-Stop by seller’s house and follow up on repairs_______/ moving______and see where seller needs assistance.___________________________

<!-Confirm buyer and buyer's agent have received title insurance commitment

Date Received_________________

<!-Provide "Home Owners Warranty" for availability at closing

<!-Have seller’s bring all keys and garage door and gate openers to closing

<!-Bring Drivers License

<!- Review all closing documents carefully for errors

<!-Forward closing documents to absentee seller as requested

<!-Review documents with closing agent (attorney)

<!-Provide earnest money deposit check from escrow account to closing agent

<!-Coordinate this closing with seller's next purchase and resolve any timing problems

<!-Have a "no surprises" closing so that seller receives a net proceeds check at closing

<!-Refer sellers to one of the best agents at their destination, if applicable

<!-Change MLS status to Sold. Enter sale date, price, selling broker and agent's ID numbers, etc.

<!-Close out listing in transaction management program

Follow Up After Closing

<!-Answer questions about filing claims with Home Owner Warranty company if requested

<!-Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied

<!-Respond to any follow-on calls and provide any additional information required from office files.

R Remind Seller’s to turn of Utilities off the day of closing.

<!-Remind Seller’s to change there address

C Compliments of Jeannette Neerpat and Midori Miller

Makeover2Takeover Week Seven Challenge Results!

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 07 Jul 2008 13:47:48 -0500

The Makeover2Takeover Contest is ending its 7th Week of competition. 6 Teams rounded the turn, heading into this past week's challenge. Unfortunately, only 3 Teams can advance onto the Final Round and the Inman Connect in San Francisco.

Throughout the contest, the competition has been fierce and fun. This past week was exceptionally difficult, given the 4th of July celebrations. One Team had some computer challenges, but another Team stepped in to help get their issues resolved, and ensure their entry was properly submitted! That pretty much sums up the comaradery that has existed between these Teams since Day One.

(To find out all the details on the Week Seven Challenge, GO HERE)

Here's a quick overview of this past week's Challenge:

"The Week Seven Challenge will be for our Teams to effectively market a Listing. They'll need to develop a Listing Check-List of all the tasks relevant to marketing a home, and then create high-end online listing ad using their ActiveRain blog."

~ o ~ o ~ o ~ o ~ o ~

It's obvious that a lot of time and energy went into the 6 entries that were submitted this past week. Make sure you take the time to access the links to all the outstanding entries in the 'Comments Section' of Last Week's Challenge Post, and congratulate all the Teams for a job well done!

Now comes the part that I really dislike!.....

The Makeover2Takeover Teams to be eliminated from competition this week are The Huntsville Team of Elizabeth Ramsey Golden & Kimberly Grant; The SF Bay Area Team of Hank Perry and Vickie Nagy; and The DREAMWEAVERS, Deb Brooks and Melissa Grant. We have all been so fortunate to have been blessed by your participation and contributions in this event. Thank you for being such great competitors! We will be awarding each of you points for your participation, as well as a token of our appreciation to follow later.

~ o ~ o ~ o ~ o ~ o ~

And now, for the winner of the Week Seven Challenge.....(drum roll please!)

The Team to win the Makeover2Takeover Week Seven Challenge is "Bonding for Success!" Apprentice Kim Woods and Mentor Missy Caulk!

Congratulations, Kim and Missy!

We now have the 3 Teams who will be heading to the Final Challenge culminating at the Inman Connect in San Francisco CA:

Kim Woods & Missy Caulk Brian Block & Desiree Daniels Jeanette Neerpat & Midori Miller

For all the members of the ActiveRain Community, make sure to voice your words of encouragement and appreciation to all the Makeover2Takeover Teams!

The Next Evolution - Week 4

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 07 Jul 2008 06:29:57 -0500

Here is our week 4 Challenge Entry. I know its a bit long, but you should read through all of it. It has lots of information. Thanks all who have been so supprotive here. I can't thank you enough!

Hello Rich

Congratulations on your first steps to buying your first home! I remember as if it were yesterday. I am so flattered you asked me to part of this special event.

It only happens once in your life time! It will be exciting, educational and sometimes stressful but I promise you that I will do my very best to make your FIRST EVER home purchase a less bumpy ride.

Well, I have lots of faith in you. Considering you served this great country I imagine the home buying process will be easy to take. What better way to thank you personally for your service and courage by assisting in your home purchase and giving you the quality service that you so deserve.

I know as a first time homebuyer you have many questions, many thoughts and some concerns so if you don’t mind I’d like to touch on the process...its a few pages but I do think it will get rid of some typical concerns.

So grab a pen and paper or keyboard if you prefer and start jotting down some thoughts and any questions and all concerns.

I’ll do my best to answer all your questions but keep in mind it takes a home buying team to get you through this process. There are many people involved in one transaction.

While we all play different roles each role is important...and all connect if one piece is missing or delayed it could possibly delay or in some cases end the home buying process.

That’s why it’s so important for all parties to work together and communicate with one another.

I am committing to you in writing to deal honestly and fairly. As a matter of fact I guarantee my services. I also need a commitment from you. I need you to be honest in the homes that I show you and I request that you be very direct with me. This is not about me but all about you and your first home buying experience.

My buyer broker agreement, a transaction broker notice and my service guarantee all of these docs will be presented to you before we even start looking at homes. We won’t jump in my car immediately but rather consult, communicate and complete the steps. The steps to get you looking at homes.

Keep in mind a few things:

When you give me your criteria of the home you are looking for, I will enter that into the MLS, sometimes thousands of homes can come up, it’s important to tell me what you are looking for and what features are really important to you.

The key is to look at the right price range in homes and narrow down your search. It’s so important to get approved for a mortgage; it’s exciting you have a huge selection.

We don't want to run the risk to show you homes out of your price range, once that happens, often times your price range is not so appealing!

We can show you any property in the MLS; know most of us all have the same access, FSBO’s, New Construction piece of cake. Present these coupons to the home owner or builder. You want someone on your side! That someone being me!

That way it’s clear and other’s will know we are in fact working together to get you in your FIRST home.

I love it when I hear the words VA loan! No down payment required, no mortgage insurance premiums and the great thing your closing costs are very comparable to other types of mortgage loans. Have you requested your Certificate of Eligibility or your dd214? If not here is a link to request any military service records.

You are going to need it so let’s begin...

Let’s talk about the mortgage process a bit.

Please make sure and feel comfortable and really think about your decision of which you are going to use for financing.

Determine where you want your monthly payments to be, don't be as concerned with prices as much as your monthly payment and costs. Is it affordable to you and your family? Can you still continue to live the lifestyle you are accustomed to?

If your financial advisor ask for documents get them to them in a timely manner. Any hold up on docs may in fact hold up funds it takes to get you into your new home.

Take a look at your good faith estimate and make sure you understand every single charge the mortgage company is charging, take the time and read the fine print and take this part of the transaction extremely serious. Keep in mind it’s all your charges all on one sheet of paper. I have to remind myself, its A GOOD FAITH ESTIMATE, so it’s really important to understand the costs and they could possibly change.

If you have any questions, any concerns, please it’s so much better to ask questions upfront rather than worry or get upset or walk away.

A big part of my job is to keep you focused on your home purchase and get you into your FIRST home!

When we get together please bring your good faith estimate, your loan approval, checkbook and your enthusiasm. Any questions or thoughts let’s address right away.

It’s time to have some fun and let’s go find you home!

All decision makers take a ride with me!

Sellers come from all walks of life. So focus on your desires in what you want in a home and really take a hard look at the house as if it were your own. Will it be costly to make it your own, require renovations, or do you love it just the way it is? These are some of the things you should think about when homes meet your criteria!

If criteria changes we need to know right away. Giving up one feature may well be worth having another so it’s very important we address this issue right away.

You’ll receive a copy of each listing, its important to take notes the good and the bad. It will help you to remember each property.

Some homes will not look like what you saw in the pictures and some will blow your mind away. You may fall in love with a house and your wife will love another.

If a home is calling your name, it’s most likely the one. Give it serious consideration, it’s important to discuss it and make a decision. Remember we want to meet your time frames so let’s put it writing.

That’s right! Let’s get you packing and write a contract.

Writing an offer-There is much prep work to be done

Sharing with you comparable homes, discussing the pro’s and con’s and allowing ample time for you to make a good sound decision is the start of getting into a home.

We will counsel with your loan officer to make sure the contract is written with proper terms and conditions. If you ask for closing costs...we need to make sure it doesn’t exceed the VA policies and regulations.

Once a decision has been made, we will go over all the paperwork and the entire process you will make an offer and provide a good faith deposit.

Keep in mind you and a real estate seller have the same goal in mind, while they want the most money for their house and you want the best bang for you buck. You and the seller have one thing in common. You want to buy and they want to sell, it’s the meeting of the minds that will get you moving in and the seller on their way. Both you and seller want a successful closing.

We will do all offering and countering in writing, with a turn around time acceptable to you. Keep in mind the turn around time is the turn around time. Don’t panic or get overly anxious presenting offers takes time and you want all parties to make good decisions. I know as soon as the other party counters or accepts, you’ll be the first person I tell.

It’s an exciting time...so feel free to call me or email me if the suspense gets too much.

Congrats, You’re Offer is Accepted

Now its time to call all the troops in! Slowly but timely our team will evolve. Your contract requires signatures, inspections, survey and an appraisal too! Time lines to honor and decisions to make my transaction coordinator will help with this and I will be with you every step of the way.

Tidbits you should know and service provider information

I selected two but feel free to use who you wish!

About the mortgage-Know that rates change daily and please understand the price and terms of your loan.

Mainland Mortgage or Florida Mortgage Corp

About Termite Inspections-The VA requires a clear Termite inspection that means the home you are buying is required to be termite free.

Command Pest Control or Al Hoffer’s Pest Control

About the home inspections-remember its time lines and limits according to the contract-I have found its also a great time to bring your family and take measurements and also know first hand what repairs need to be done.

South Florida Home Inspection or Florida Master Home Inspectors

About the appraisal-If for some reason the property’s value is determined that it’s lower than the contract price. Don’t panic. It opens the window for re-negotiations and your price and terms may in fact change.

A VA approved appraiser will be assigned to you!

About the Survey- A survey gives homeowners a clear picture of property line. Sometimes simple things such as trees, bushes and fences may cause a dispute about property lines that is called an encroachment. In the state of Florida Survey’s are very important they help determine elevation, flood zones and are sometimes needed for homeowner’s insurance.

A-1 Land Surveying Company or McLaughlin Engineering Company.

Homeowner Insurance-Consider the cost to rebuild your home vs. the price you paid for the home. Just think about this the price of milk in the 90’s and the price today! It’s important to get the best coverage for you.

Property Underwriter’s of Florida or United Insurance Company

The Title Company-When you purchase a home (the title to the property) the paper trail- the history of ownership. Sometimes there are additional claims to the property. Such as liens, judgments and incomplete documentation.

These types of claims can affect the ability of you purchasing the property or cause you to lose money. The title company also receives much of the documentation and a HUD 1 form is completed for the closing. This document is similar to a good faith estimate but it’s the final HUD 1 with all of the true and accurate numbers and gives you the final amount to bring to closing in the form of a cashier check and money order.

First American Title or Advantage Title

Final Walkthrough-Day of or day before we go through your new home to make sure everything is in working order. If not its back to the table, a decision has to be made. Accept with repairs being done or money escrowed but decisions have to be made.

If you are satisfied with the home’s condition you’ll sign off then and happily accept the property in its present condition and then off to the closing table.

The Closing

You should receive your final HUD to review within 24 hours. I’ll review it; the mortgage company will review it as well as the title company. Good thing is there are many eyes on it. It’s just another way to protect you with your largest investment.

Make sure you have a cashier’s check or money order for final payment, your ID and any doc’s that might be required to bring with you.

If all is well we’ll proceed...reviewing of the docs, signatures and exchange funds and keys. Congrats... It’s time to unpack...unwind and enjoy your new home.

Here are a few helpful links:

I really look forward to working with you! Please fee free to contact me. Are you excited? I am. It would be my pleasure!

Update from Caulk Wood | Bonding for Success

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Wed, 02 Jul 2008 21:42:26 -0500

It's been so quiet on the Makeover2Takeover blog I thought I should do something about it!

PHEW! The home stretch is here for the Contest! It's been so wonderful learning so much to implement for my business in big ways! I'm was so blessed that Missy said yes when I asked her if she would consider being my mentor :)

It has not been an easy task to work into my schedule, that was already busy. It seems like Missy in Ann Arbor Michigan and myself in Chester County, PA have both picked up in business in the past few weeks - and it's been wonderful!!! But we've found ourselves not being able to be connected as much as we were in the beginning of the contest.

I've had to say "no" or "not yet" to a few things that have been presented to me to take more of my time. The contest is my focus right now, aside from the ongoing Real Estate. I'm still learning, but trying to say "no" until we are finished.

This week's assignment is to Market a Listing. I have a listing that I can use right now. We completed an assignment on Systems a couple of weeks ago, much of our marketing will come by following our System for Listings.

Listings need exposure to many different places, you never know where someone is looking that will stumble upon it and say, "Ooooh, I like this one".

So, get ready for our submissions. We have some extra time since July 4th is this week. Look for our posts rolling in before Sunday!

~Kim

Makeover2Takeover Week Seven Challenge

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 30 Jun 2008 17:37:14 -0500

No rest for the Weary! The pressure of competition is growing even more intense as we head into the Makeover2Takeover Week Seven Challenge. To make things more difficult, it's a holiday weekend! And, if that wasn't enough, a total of 3 Teams will be eliminated as a result of this challenge! Nonetheless, as Real Estate Professionals, we've all learned to adapt and excel under pressure, right?

For the Week Seven Challenge, our M2T Teams will be tasked with marketing a Listing. Your Sellers have just given you the green light to put their home up for sale. Your Week Seven Challenge is comprised of two parts:

Create a Marketing Check-List for your Listing. Using a Word Document, give us the step-by-step process in your Listing Marketing Plan. Be as thorough, detailed, and complete as possible on all the sequential tasks associated with marketing a home.
Using your ActiveRain Blog, advertise a listing. It can be a current listing, or one you've recently sold. You may utilize vFlyer, Postlets, RealEstateShows, videos, or another other similar programs.

Week 6 Assignment:

Submit your Marketing Check-List for your Listing in a single Word Docuement, and e-mail to Rich Jacobson.
Publish your listing to your ActiveRain Blog, using the "Members Only" category, and embed a link in the 'Comments Section' of this post.
Marketing Check-Lists will be judged on overall content, detail, and creativity of marketing. Listing Blog Posts will be judged on visual aesthetics, creativity and marketing effectiveness.

Due to the holiday weekend, we will afford an extra day for entry submission. This week's Challenge is due on Sunday, July 6th at 3pm (PST). Three Teams will be eliminated as a result of this challenge.

Good Luck to our remaining Teams!

Makeover2Takeover Week Six Challenge Results!

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 30 Jun 2008 14:56:57 -0500

The weekly Makeover2Takeover Challenges have become insanely more and more competitive as the contest has progressed. The pressure has been mounting as we head into the final stretch towards the Inman Connect in San Francisco. 16 Teams started this journey, and after today, only 6 Teams will remain!

(To find out all the details on the Week Six Challenge, GO HERE)

Here's a brief snapshot of this past week's Challenge:

"The Week Six Challenge will be for our Teams to create a Top Quality Local-Content Post on their ActiveRain Blogs. Both Apprentice and Mentor will each publish their own Local-Content articles pertaining to something specific within their respective markets. Make it fun, make it creative, make it useful information for your potential readers!"

~ o ~ o ~ o ~ o ~ o ~

A lot of hard work and effort went into every entry that was submitted this past week. We wish everyone could advance to the final round, but two teams must be eliminated this week. Make sure you access the links to all the outstanding entries in the 'Comments Section' of Last Week's Challenge Post.

The Makeover2Takeover Teams to be eliminated from competition this week are The KW Dynamic Divas, Darleen McCullen and Penny Robinson, and The Tex/LA Team, Joshua Lazaro and Liz Carter. It's a testament to all of your skills and abilities to have made it this far into the competition. We have enjoyed your involvement tremendously! We will be awarding each of you points for your participation, as well as a token of our appreciation to follow later.

~ o ~ o ~ o ~ o ~ o ~

And now, for the winner of the Week Six Challenge.....(the excitement is unbearable!!!)

The Team to win the Makeover2Takeover Week Six Challenge is The DREAMWEAVERS - Mentor Debra Brooks and Apprentice Melissa Grant!"

Deb the Diva, Mentor Melissa Grant, Apprentice

Congratulations, Debra and Melissa!

And to all the other remaining Team Contestants, congratulations as well. You've successfully made it onto the Week Seven Challenge which will be announced later today!

For all the members of the ActiveRain Community, make sure to voice your words of encouragement and appreciation to all the Makeover2Takeover Teams!

Week Six | Profile & Localism Post

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 28 Jun 2008 20:14:05 -0500

Week Six our assignment was two-fold. Create a Localism post with something specific to our areas. (Even the Mentors had an assignment due - my mentor, Missy Caulk, was really busy.... I needed rescued guidance to recover from too many ideas -AND- she had her own things to do. See Missy's post focused specifically on Ann Arbor's 25 miles surrounded by Reality.)

I had my post written for Localism, talking about my area and the diversity it offers. The Greater Chester County, PA area meets so many needs either immediately or within one hour! Shopping, Parks, Gambling, Beach, Mountains, Art, Concerts, Wineries, etc... the list went on and on. I worked on it the whole week. First brainstorming... and getting words to print computer for about two days.

When you have a mission to complete, its a good idea to read and re-read the instructions. Make sure you completely understand and you aren't missing anything. Late on Thursday evening, as I was finishing my final touches (links & photos), I reread our assignment.

"Both Apprentice and Mentor will each publish their own Local-Content articles pertaining to something specific within their respective markets. Make it fun, make it creative, make it useful information for your potential readers!"

Oh dear! Something Specific???? Crap. That meant my hours and hours wouldn't work. (Yes, I'll still post it, and it'll be a good post, BUT.... ) Another late night it was. We had plans for today (Saturday) the deadline.

"Missy! Help me! I wrote my post, but I re-read the rules, I think it has to be specific".
"Ok. Well, let's talk about what you can write about"

Missy is so good to me. She listens to my panics - and quickly calms me down. I'm pleased with my post. For my locals to learn about the Local Yokel Parks in Chester County, PA.

I appreciate the guidance and direction that I get from Missy. She is willing to talk a step further than what we are talking about and share other ideas. She was a big help in writing my post - and advised me to tag?name? my photographs (I never did that), and use Bold with Hyperlinks (not as significant writing from this blog).

I learned a lot this week. I hope you will also learn from everyone's posts and their "wrap up" about the week's assignment.

The moral of the story is.............. Read the directions before you start a task. Read them again before you start the task. Read them at least three times in the midst of your task. Read them before you complete the task. It'll save you lots of time and frustration. (Yes, I did read them over and over again, but didn't catch it until the last one :)

(More on the profile part of the assignment to follow :)

Week 6: M2T Challenge - The KW Dynamic Divas Love Living in Raleigh, NC

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 28 Jun 2008 18:24:50 -0500

Penny Robinson, Apprentice Darleen McCullen, Mentor

This week's assignment, Makeover2Takeover Week Six Challenge: "Being a Local Yokel" was fun. Penny and I work so much that we rarely have time to do anything fun within our local community - so this challenge provided a chance to get plugged back into the Raleigh happenings.

I have been so busy lately with clients and the M2T Challenge that I have not been able to blog as much as I like to - so this was a great way to kick back and do something that I love to do - Write!

It's difficult to explain, but when I blog, I feel "free". It's as if my spirit and creativity have a chance to soar. I love sharing what I know with others and blogging is a great way to do that. I hope this came through in my post.

This week, Penny focused on the art community in Raleigh, North Carolina. Did you know that Raleigh is often referred to as the Smithsonian of the South? Want to learn more? Check out Penny's post: Raleigh, NC: Smithsonian of the South.

My post this week was about what makes Raleigh a great place to live, overall. My real focus was on free/almost free things to do in the Trianglearea since it seems that everying in our lives is getting to be more expensive. If we can save a penny or two, why not do it? Check out my blog called: Raleigh, NC: A Great Place to Live, Play, Earn and Learn!

We'll be anxiously awaiting the results (and playing with the video camera we received yesterday from ActiveRain. Thanks you, Rich and Company!!)

Submitted by Darleen McCullen

Challenge week 6 entry for Hank Perry/SF Bay Area Team

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Fri, 27 Jun 2008 19:34:39 -0500

http://activerain.com/blogsview/568611/The-Five-Best-Bike

King Rich and My Nerves

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Thu, 26 Jun 2008 09:15:30 -0500

The Makeover2Takeover Contest continues.....
Does King Rich know how anxious we are from Saturday 3pm (PST) until Monday when results are posted?

King Rich takes up many of my thoughts during that time.
I worry wonder.........

-Did my email go through?
-Did everyone submit their assignment?
-Is he looking through them now?
-How does he get any sleep?
-Does he have some other judges helping him? (shhh, Need to know who else to bribe & send money to)
-I wonder if we'll make the cut.
-I wonder what the next assignment will be.
-Does Rich come up with the assignments?
-Does Rich already know the weekly assignments?
-I hope the Caulk Wood | Bonding for Success Team makes it to the Top Three.
-Oh, to be on stage with our King Rich when he announces the winner.
-Please let us make it this week!

The time just doesn't fly fast enough. I keep calculating the time differences between East & West Coast time. My family all knows that I keep logging on ActiveRain on my mobile to check for updates during that time too. I know they won't come until Monday, but I still check every couple of hours, just in case.

So far, they've all cheered with me after results day too :) I hope that continues.

As Midori said so well, "... every week we make it through, we are wiping sweat off our brow, .... its really amazing and such an honor to be competing with all of the participants."

By Kim Wood; Caulk Wood | Bonding for Success Team

Makeover2Takeover and How It Impacted A Trainer- A Company- A City!

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Wed, 25 Jun 2008 20:57:38 -0500

I've been feeling like I've been in the same place too long as a matter of fact I was feeling boredom, unhappy and and my career lagging.

When your job is to train and inspire professionals every single day.

It's usually a lot of pressure when you don't feel like it, when you don't care and still something drives you to try harder every single day.

Yup, I no longer screamed I love my job! As a matter of fact..I was in search of..a new career..of a new location...but most of all validation!

Sometimes I feel like I am preaching to the choir and the choir thinks it's a funny joke.

It seems to me that when the market was busy agents were willing to work around the clock.

They spent thousands of dollars on training and coaching..because they wanted even more.

One thing I notice..when it is slow..sometimes agents do not work...or bother to get dressed..they don't spend as much and the truth is they do not do much either.

And at the end ask Why didn't I make any money this year?

There comes a point in everyone's career..where you sit back and really evaluate..not just one thing but everything....I figured out what was wrong with me, great another mid-life crisis, what kind of craziness am I going to get into?

Now when Jeannette asked me to be her Mentor, I myself was orignally looking for a mentor.

What a dork, I had the guts to ask Darren Rowse! I got so excited about a new contest and assumed it was a blogging contest. I hit send and before I knew it..

I had to send a retraction to him..that's why I feel like a dork!

But the best part is..he was gracious and responded with a very nice e-mail.

I was trying to figure out a way to get our agents excited once again.

Considering being an apprentice for those that know me would probably think I had lost my mind.

It wasn't my mind, it was my motivation and inspiration. I started to lose my drive..my ambition and my confidence.

As I started talking with her I found the more we spoke the more we needed each other. I'll be your mentor because the mentor needs some touch-ups that's for sure. We had to do this..we wanted to do this..it's time to rewrite some training!

Now from the start of this contest and Activerain coming to Daytona Beach there have been some amazing things that have been happening. I find myself standing a little taller..happier and my career in high gear once again. Each week as we get through the next evolution..that's exactly what I need at this point of my life...its validation.a reminder that I am good..a real estate rock star!

A real estate rock star who can preach to the choir and then have the choir start doing and listening!

I can tell you every week we make it through, we are wiping sweat off our brow, to me its really amazing and such an honor to be competing with all of the participants.

I had regrets when I did not participate in Project Blogger, heck imagine being coached by Jeff Turner or Ardell DellaLoggia (my blogging hero). Even if we do not make it to the very end..we promised that no matter what we would finish the contest for business..because that is what we have to gain!

Now it seems Associates are much more receptive to me...For now I will stay put..as I prepare for the next Level of the WOW team and who knows..maybe a Makeover2Takeover contest for our company? Picture this, Nancy Dance the judge? Yikes! Hey not a bad idea!

And then we'll invite Activerain to Daytona Beach for the final judging!

Go back to challenge one and put youself in our shoes for a week, I can bet you that your systems will improve, your numbers will improve and then what????? More money in your pocket. Are you doing the challenges with us? If not you should!

Midori Miller reporting live from Daytona Beach, Florida

Makeover2Takeover Week Five Challenge Results!

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Tue, 24 Jun 2008 10:06:04 -0500

Well, as these weekly competitive Makeover2Takeover Challenges become increasingly more heated, the temperature is certainly rising on the quality of our Team entries as well! We started this contest with 16 Teams. But after today, only 8 Teams will remain standing as we head into the next round.

(To find out all the details on the Week Five Challenge, GO HERE)

Here's a quick overview of this past week's Challenge:

We asked our M2T Teams to create a complete and thorough 'System' for both Sellers and Buyers. These systems will serve as a boilerplate (template) for all future transactions. It will provide a comprehensive checklist of task/activities associated with each client type.

~ o ~ o ~ o ~ o ~ o ~

And so, without further delay....

First, let's get the tough part over with first. While we wish all of our teams could advance, two of our teams face elimination today.

The Makeover2Takeover Teams to be eliminated from competition this week are Team Brio - Ann Casey & Jessica Horton, and the Jedi Team - Karen Luke & Margaret Woda. Ladies, we are so priveleged to have had your involvement and amazing contributions in this contest. We will be awarding each of you points for your involvement, as well as a token of our appreciation to follow later.

~ o ~ o ~ o ~ o ~ o ~

And now, for the winner of the Week Five Challenge.....(are you sitting on the edge of your chairs?)

The Team to win the Makeover2Takeover Week Five Challenge are those Huntsville Hotties - Mentor Kimberly Grant and Apprentice Elizabeth Ramsey Cooper!"

Congratulations, Kimberly and Elizabeth!

And to all the other Team Contestants, congratulations as well. You've successfully make it onto the Week Six Challenge which will be announced later today!

For all the members of the ActiveRain Community, make sure to voice your words of encouragement and appreciation to all the Makeover2Takeover Teams!

Makeover2Takeover Week Six Challenge: "Being a Local Yokel"

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 23 Jun 2008 17:35:30 -0500

They say that all real estate is "Local." If you follow the most prolific and successful RE bloggers, a common thread you observe is their ability to generate good quality LOCAL content. Their writing captures the true essence of their respective markets, and conveys valuable information that is relevant and beneficial to their readers.

The Week Six Challenge will be for our Teams to create a Top Quality Local-Content Post on their ActiveRain Blogs. Both Apprentice and Mentor will each publish their own Local-Content articles pertaining to something specific within their respective markets. Make it fun, make it creative, make it useful information for your potential readers!

Additional scoring will also take into account the ActiveRain Profiles of both Apprentice and Mentor from each Team.

Week 6 Assignment:

Both Apprentice and Mentor shall create their own separate Local-Content post, and publish it to their ActiveRain Blogs.
When you've published your article, embed a link to that article in the comments section of this blog post.
Make sure to update your ActiveRain Profile page.
Blog Post entries will be judged on overall content, originality, and personal connection. Profiles will be judged on creativity and completeness.

This week's Challenge is due on Saturday, June 28th at 3pm (PST). Two Teams will be eliminated as a result of this challenge.

Good Luck to our remaining Teams!

Makeover2Takeover Week Five Results Report - "What's the Buzz?"

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Mon, 23 Jun 2008 14:31:29 -0500

[ALL M2T APPRENTICES AND MENTORS: EDIT THIS POST TO ADD YOUR OWN PERSONAL THOUGHTS, OBSERVATIONS, AND EXPERIENCES DURING THIS PAST WEEKS COMPETITION]

One of the primary benefits of this contest is the helpful & practical information our collective membership can derive/learn from those Teams who are participating in the contest, and apply to their own business practices. Here is another opportunity for our Teams to share their individuals journeys.

WEEK FIVE

Kimberly Grant & Elizabeth Ramsey Cooper: This was a great challenge because when you get so busy with all that happens in the life of real estate it can be easy for things to slip through the cracks. As we worked on this week's challenge we both saw things that we had forgotten in our systems but together I think we caught all the details. I will definitely keep this and incorporate into my business so that I miss nothing. Right now I have a big board in my office with a checklist and even on that board there are steps missing that I discovered while working on this week's challenge. It is easy to copy for each client and just check when each step is completed. Excellent challenge and I enjoyed it! --Kimberly :-D

This was another great challenge this week. Just when we thought we had each and every possible step of the buyer or seller process, one of us would think of one more. I don't know how I ever made it without the list we just created, really I don't. No more post it notes for me! At the last minute, I remembered new construction buyers, as they do have another step or two. These check lists will really add to our business, and keep us in check! Elizabeth ;)

Liz Carter & Josh Lazaro: Having a policy & procedure Manuel is a MUST for any co. and even a single agent, but especially if you have one or more assistants...you must have all your guidelines spelled out in detail. I have spent several years on mine, and in it is everything from how to answer the phone (so it's always down the same way...and with a smile) to the checklist to follow for closings. I come up with new forms all the time as the need arises. One of the BEST CHECKLIST/FORMS I came up with several years ago is the Offer/Counter checklist. When negotiating contracts I used to (many years ago), just write down the conversations on scratch paper, in the file, wherever, but when someone comes back and says, "I never said that, I had nothing to back up where I had written down the price, terms, or the other million things that go on during counter, counter, counter your counter offers. Now I do, and no matter who is doing the contract the same form is used and it has a place for everything on one piece of paper that is color coded. What the original offer was, what the seller #1 counter was, what was the next counter by the buyer, #2 counter/counter from the seller, to the dates, option period, earnest money, which title co., exclusions, etc. YOU MUST use the form when presenting an offer, and it MUST stay with the file forever...even if the deal does not work out, you might need it for the nest offer...to remember who said what, when. I will be posting that and a link to my entire entry. I have someone who has posted it on their server and gave me a URL for it so I can post it in it's entirety. Which I wish everyone would do. Liz

Darleen McCullen & Penny Robinson: Week 5 was a good one for us - Penny had quite a few systems in place already but this challenge was a great way to put them down on paper - and to figure out how to improve on the systems. Systems are great - but if we're not careful, we'll go through the transactions like robots - and just check off things without much thought. Sometimes that's good - but it's important that clients not think that they're just a number. So one of the things we decided to add to Penny's system was a post-closing party for buyer clients with guests to include the new neighbors, as well as friends. (This gives the buyers a chance to show off their new home and introduces the real estate team to new faces.This business is all about lead generation and continuing to feed the database - and communicating with it in a systematic way during and after the transaction.) ~ Penny and Darleen

Debra Brooks & Melissa Grant: When I read of the Week 5 Challenge I thought I would have an anxiety attack ! System - I had none ! My system looked like my Database did in Week 1. A bunch of post it notes, scrap, torn papers and a peg board ! Imagine that ! Deb was great. She explained what a broiler plate was, my theory a baking sheet..so wrong ! Seriously, that is what came to mind. Her Mentoring skills really shined last week as she walked me through step by step what I need to do. I truly started at ground zero and I am very proud of our accomplishments. I had a busy week with my sellers and Deb and I worked hard through the wee wee hours of the morning for several nights to get our entry in and have a really busy day with buyers and sellers on Saturday. It was a great week of learning and I am grateful to have a system !

Desiree Daniels & Brian Block: I have to say that this contest has been a great inspiration for me to revamp a lot of my "stuff". I met with my team this morning and re-did our buyer booklets and edited our current seller and buyer system. I am looking forward to week 6!!! - Desiree

Meanwhile, I've had a busy week with buyers, a new listing, a contract, oh yeah and this contest! Desiree has been a big help in keeping me on track each week and reviewing my drafts. As the competition heats up into Week 6, we're helping each other with ideas. -- Brian

Hank Perry & Vickie Nagy:

When I read the Week 5 Challenge my heart quit beating. I considered just dropping out based on the magnitude of the challenge...but only for a moment. After having practiced in Florida, I find things very different here in California. Paperwork and disclosures are more significant in quantity in California and transactional practices vary greatly. Take, for example, the idea in Florida that an agent does not comment on the home, other than drawing the buyer's attention to any visible defect seen during the first showing. In California an agent must complete an AVID (Agent's Visible Inspection Disclosure) noting every defect and cosmetic defect in every room, the yard, the entry, the garage. It's necessary to note every crack and stain. It's ill-advised to comment on the type of stain. For example, one does not say oil stain in driveway. One says stain in driveway (as we have no way to be certain as to cause.) Each agent involved in the transaction must complete an AVID and present it to both buyer and seller for acknowledgement. My entry went some 15 pages and I truly ran out of time and words. - Vickie Nagy

I think it's just incredible how much we all are learning about our respective markets and about our processes to achieve quality results with customers. As Vickie says, we really work hard to treat people as individuals - but the reality is that we need systems so that we can scale and reach lots of people who are in the process of making decisions about real estate. I watched Vickie really do a deep-dive into her systems and learn and retrain on what was most important from a customer's point of view. Congrats to all for their efforts on this important area of our business!
-Hank Perry

Midori Miller & Jeannette Neerpat: Week 5 challenge-big struggle. Maybe because Jeannette had trouble understanding the terms. Although she has systems in place it was the things she needed to do and never really looked at it as SYSTEMS! Currently Jeannette is on vacation so this challenge was difficult..with preparing for her vacation and myself moving my parents..glad we made it through..I was a doubting Thomas! Sorry Jeannette! ..2 pending rentals and still staying on top of all the tasks that I have required her to do. Such as still growing her sphere of influence by adding 5 per day. She obtained a new listing and has an offer in on a short sale. I do hope these numbers are accurate..vacation mode, you gotta love it and sometimes..REALTORS forget to turn in and pay attention to their numbers.

Missy Caulk & Kim Wood: Systems? What are those? Missy was a great help this week in filling me in - and we got two nice lists together for Buyer and Seller. I even got to print out a Buyer System Checklist today to add to my new sale!!! Yay!

This challenge has been so great.... I've gotten to send my PreListing Package (electronic) to three different clients this week! Before I would have sent a quick email and showed up at their house. I'm hoping to have a record time appointment on Friday, cutting down on a lot of the time spent going over things!
~Kim~

JUDGES COMMENTS:

Week 5 Systems...How They Keep You On Track for Smooth Transactions

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sun, 22 Jun 2008 21:59:02 -0500

Darleen McCullen/Mentor

Wow, Week 5 is here and gone! Where has all the time gone? No doubt handling all of our clients and putting together our assignments for the week.

Systems are a big deal in my business. They make it so much easier to handle multiple buyers and sellers. When you first start off with a client, you pull the systems check list out and off you go. It tells you exactly what needs to be done and when. There is no reason to reinvent the wheel each and every time.

Special thanks to Darleen who is a wonderful friend and mentor! You are really appreciated!!

Penny Robinson/Apprentice

Week 5, AND a wedding? Are you kidding me?

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sun, 22 Jun 2008 20:29:29 -0500

Okay, so when I first signed up for the competition, I KNEW when I was getting married. Did I have a clue how much commitment this Makeover2takever competition would take? NO. I can honestly say I have loved each and every moment!

I got married yesterday, June 21st, in Chattanooga, TN. It was my birthplace, and very sentimental to me. More on the wedding when I catch up on some much needed SLEEP!!

So, while trying to put the finishing touches on the wedding, in Chattanooga, poor Kimberly had yet another late late late night with me. I took my laptop so I could finish the challenge, lol...Hey, who has time to get married? We managed to get it finished and sent in on time. Kimberly was truly, truly amazing. She could tell I was short on focus.

Can you believe how many steps we go through when we have a contract? I started the list as soon as Rich announced the challenge, and I added to it daily. It is a mind blower, really. Just when I thought I had each step down, I would think of another one.

I hope I did enough this week. Being distracted has me concerned, because I don't want to leave the challenge. (More like, be asked to leave). Kimberly has given SO much to me the past couple of weeks. She is amazing and I want to say thank you. She truly kept me going this week and assuring me I could do it, and not to worry. I was panicked more than once, honestly. She was right though! Thursday night, I started putting my lists in order, and she worked with me for several hours, keeping me on track. My head it the pillow at about 2 a.m. Friday morning. I kept emailing Kimberly, "are you sure I have enough" "have I forgotten anything?"....My family kept telling me to quit the competition. "You can't do both". Bet me! There was NO way I was quitting, and NO way I wasn't going to give it my all. I can honestly say I did!

With that, best of luck to all of us, and to Kimberly Grant, my AWESOME mentor:

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU

Elizabeth

Free Information - Are you using it ?????

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sun, 22 Jun 2008 15:52:57 -0500

With the competition plugging along I have to say I hope the rest of you are following along and learning with the rest of us.

Come on Guys and Gals this information that we are providing to you all is FREE and comes with a proven track record.

I am sharing with Brian my apprentice keys to my success and in turn, Brians' putting my suggestions and tips into action and sharing with all of YOU.

Here's a summary of what has been shared to date

Various forms of Data base system and the value in having one

Pre-Listing packets - these were done in various forms from Video to web pages and power point presentations

First Time Buyer packets/presentations

Working in a down market with limited funds - Great action plans to increase your business immediately

And this week's challenge was systems. Systems for both buyers and sellers with an A-Z action plan.

Free all of it ......... Please do yourself a favor and read some of these entries and together we'll all make more money and do better business.

Have a great day!!! Desiree

Sweet, Sweet Systems...

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 21 Jun 2008 20:17:04 -0500

Debra A Brooks, Mentor

Melissa L Grant, Apprentice

Our offices are getting a sweet sweet system!

Sweet, Sweet Systems,

Week 5 is over! But, not forgot! I had a new REALTOR show up for work today! I was exhausted from the past makeover2takeover week with Melissa Grant. I didn't want to go to the office today! I wanted to hang at home and take care of phone work, laundry and boring stuff.

I had a great idea!

I sent my new "systems" presentation to my new agent by email. He called me and said, "Deb, this is really going to help me." His day was "Educationally Consumed" and he really liked it! He was happy about having the step by step, walk his way through, print and build a book to follow.

I am thrilled and proud of our systems! Whether we rank or not, I now have a tool that I can be proud of and that will help me grow the business.

Melissa, you're great. Together we are awesome! Thank you Robert for joining us and I'm glad you like the system!

I guess we all have different ideas about what systems are. I think many of you are talking about database scheduling. Like for drip systems, campaigns and so forth.

Melissa and I wrote about "hard core" (thanks Lenn) administrative systems. How a company will run. How the files are kept and how the communication and interaction of Agent and "client" become a cohesive partnership.

About how our systems within the hub of the office is handled with a "systematic approach" and check lists too. Wish us luck for the contest! But, for our businesses...there's no contest!

Later in the rain~Deb

I hope everyone had a successful week and get some rest! Monday will be here soon!

There's a method to my madness and it's called a SYSTEM!

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 21 Jun 2008 19:20:26 -0500

Posted by Vickie Nagy, Apprentice, SF Bay Area Duo

The video clip "I am not a lead" changed the way I do business with my prospects and customers.

For those who haven't seen it, here is a link to this eye-opening video http://www.1000wattblog.com/2008/01/i-am-not-a-lead.html

How do you combine high tech with personalized touches?

My database includes action plans but some of the items are very open-ended. For a prospect, it may merely say "touch me". And, based on what I know about that customer it may be a text message, e-mail or voice mail. I may even drop by their home or office. For a customer in the middle of a transaction I may drop documents off at the house rather than e-mailing them because I know they have printer issues.

I am respectful that the customer is not just a customer, but a person with preferences and a need, that if I can help fulfill it, will get me to the next step. That next step may be a paycheck, or it may be a referral, but the best path to get there is by focusing on the individual customer's needs.

Vickie Nagy

San Ramon CA Realtor

Posted by Hank Perry, Mentor, SF BAy Area Duo

I think it's just incredible how much we all are learning about our respective markets and about our processes to achieve quality results with customers. Vickie's process has made her a better realtor - and more equipped to manage her systems. As she says, we endeavor to treat people as individuals. However, the business requires that we have 'scale' and the only way we know how to do that is to create methods and standards which we can count on. Congratulations to all the participants for a real learning experience during week 5!

Hank Perry

President - Empire Realty Associates, Danville, CA

The Jedi Team - Our Challenge WITHIN the Week 5 Challenge

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 21 Jun 2008 18:32:52 -0500

If you're just tuning in, this week's challenge is all about SYSTEMS -

Submit your Seller & Buyer Systems to Rich Jacobson in a single attachment Word Document or similar format. Any and all entries may be published on the official Makeover2Takeover Blog.
Be very thorough and detailed in creating your systems. Remember that you will be incorporating these into your own business for all future transactions.
Entries will be judged on format, completeness, and creativity.

This was a week of real collaboration for the Jedi Team, and we're going to take it a step farther. Margaret is posting the following excerpts from the opening of our entry, and Karen is posting the wrap-up when she gets a chance.

Enjoy!

MERGER OF SYSTEMS - Hi-Tech and Hi-Touch
by the Jedi Team, Margaret Woda (Mentor) and Karen Luke (Apprentice)

You know exactly what to expect when you load your dishes in the dishwasher and push the "start" button. You just walk away and forget about it for an hour because you know that water will fill the machine, a wash cycle will run to dispense the soap and water over and around the contents, dirty water will empty out, clean rinse water will fill the machine...

And that's how I want my real estate systems to work for me. I want them to be "automatic" like my dishwasher! Margaret achieves this through the automated Action Plans of Top Producer.

As much as I would like to have and use the tools my mentor relies upon, my contact management database is MS Outlook, at least for now. My Action Plans are not automated.

Think "Dentist Appointment". When you go to the dentist for your periodic hygienist appointment, you know exactly what to expect. That's because the hygienist performs the same steps in the same order for every person who sits in her chair, day in and day out, week after week, month after month. By the time you walk out the door, you know your teeth and smile will sparkle. THAT better describes how my follow-up systems work!

Just like the dental hygienist, I know what has to be done and I do it, albeit the old-fashioned way - one task at a time. It's my "hi-touch" system.

Yet, just because my mentor and I use different delivery methods for our systems doesn't mean I can't benefit from her experience and adapt her systems to my delivery method.

That is OUR challenge within Challenge 5 this week - to merge Margaret's Hi-Tech Systems
and my Hi-Touch Systems to optimize my time and efforts -
and restore balance to my life.

Now you've seen the opening, check back to see Karen's wrap-up - coming soon. And check out The Six Colors of My Day, which is related to this challenge.

Week 5 Systems...How They Keep You On Track for Smooth Transactions

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Sat, 21 Jun 2008 12:12:04 -0500

Darleen McCullen/Mentor

Wow, Week 5 is here and gone! Where has all the time gone? No doubt handling all of our clients and putting together our assignments for the week.

Special thanks to Darleen who is a wonderful friend and mentor! You are really appreciated!!

Penny Robinson/Apprentice

Week Two/ PreListing Package

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Fri, 20 Jun 2008 15:15:50 -0500

First, I apologize I have not gotten our Week Two: Prelisting Package to you sooner!

Our assignment for Week Two was to send a PreListing Package electronically to our client that was in California. He was planning a move to Arizona and liked to golf. (Note: I made it personal by using Linda Davis for my referring agent and spoke of her playing golf in video).

I thought you would like to see what I do to help me in my horrid-dreaded videos :) I use a webcam ... and to make sure that I remember everything I'd planned - I use small label stickers and attach around the camera. I guess I'm nuts in some ways, but I don't like to see people's eye movements as they "read" what they are saying.

Missy has used a Prelisting Package for quite some time now. Like so many things, I've intended on it, I've known it's a good thing, but I have never put one together. We spoke a few times, she shared hers with me, and I tweaked and tweaked and made it my own.

Our PreListing Package included the following:

- A short email with a Video Introduction (yikes all those ummmm's)

- PreListing Questionnaire (To be returned prior to face-to-face meeting)

- Consumer Notice (aka Agency Disclosure Form - required in PA)

- Satisfaction Guaranteed (One page "A Guarantee of Satisfaction or Release from Contract"

- Client Testimonials

- Market Value & Pricing (Writings about pricing, current market, etc)

- Marketing (All of the websites and marketing that I will do)

Unfortunately, I haven't gotten to try it out in "real life" yet - but I definitely will be using it as soon as I can!!

Makeover2Takeover Week Four Results Report

Makeover 2 Takeover (The ActiveRain Real Estate Network) — Tue, 17 Jun 2008 11:41:07 -0500

[ALL APPRENTICES AND MENTORS: EDIT THIS POST TO ADD YOUR OWN PERSONAL THOUGHTS, OBSERVATIONS, AND EXPERIENCES DURING THIS PAST WEEKS COMPETITION]

WEEK FOUR

Liz Carter & Josh Lazaro (Week Four Winners): Thanks Rich & Judges for awarding us the win this week. We totally decided to work harder, smarter, be more creative and to win this week. You simply can't play small with this great group of Realtors and talented writers/bloggers, you must give 110% to win. There is a lot of talent here. I'm behind on posting, and I will get all the last e weeks entries on, and I'll start with this one. It's just hard when I wanting to focus so much on the challenges to do anything...but I will this week get caught up. I think we have all produced volumes of work that will help everyone on active rain grow their business or tweak it to make it better. Evil Josh had his way with me, he called late on Monday just as I was walking in the house and said, "have you been on AR, did you hear? In this soft sad voice, I told him no WHAT, he said very softly "well we won"! It's a good thing we were in different states! All in all we talked more, threw ideas around, e-mailed more, encouraged each other more, affirmed our win together during the week, I would proof something of his, and he would proof and suggest on something of mine, so we finally came together as a true team working in sync with each other this past week for the first time. That is going to carry us to the end, and the big win. Lots of lessons for all of us in that paragraph above when you stop and think it through.

Porduction for Liz this past week was 2 listing sold, 1 buyer sale made, 2 listing taken, and 4 closings. So I didn't make goal there, but I did on active rain :) Liz Carter, Team Tex-La, Katy, Texas www.lizcarter.com

Darleen McCullen & Penny Robinson: Penny had an exciting week - with 2 buyer transactions that closed. Her buyers loved her! Also, Penny provided her business card to a contractor who visited her home - and he and his wife decided to hire her as their real estate agent! That goes to show you that talking to everyone about the real estate business works. A mentor once told me that: "A closed mouth equals a closed business." This is so true!

Darleen had an exciting week, also. A few weeks ago, while in a coffee shop, I picked up a listing by wearing my name badge. I listed the property - and within a few hours, my phone was ringing off the hook! I've picked up buyer clients from the listing.

We really enjoy the challenges - and especially last week's about the VA Loan. As real estate professionals, whether we realize it or not, we really do need to know about the various loan programs that may be available to buyers. We don't have to know everything, but should be able to speak intelligently about the programs if asked.

Debra Brooks & Melissa Grant: I am so glad for you and Josh, Liz. We didn't have time to complete our project the way we had hoped but it's ready enough for "easier completion". I want to say from my heart that what Active Rain is doing for us is amazing. Running our own little Brokerage is so much different from running a larger store! When we opened Brooks Prime Properties we hit the ground running. I've always known it would benefit us to have more "detailed systems" in place. We have the systems...just have never written them down in detail. I believe this is not only going to help Melissa and all our Apprentices but it's helping me the Mentor also!

I am going to feel more confident in hiring an outside agent in knowing all this is in writing and in place. Watch out! We may grow quickly after this is all complete!

Active Rain! You are brilliant. Melissa, you are priceless. Deb you are tired! Go back to work...*smile*

Woo hoo I feel a pop the top coming on ! I am so grateful for these challenges. I am learning so much , incorporating everything into my business and watching it ROCK ! Last week was a tough week for me. I attended a friends funeral, took 2 new listings and have been working with 2 buyers. Not to mention home and 3 children. All in all it has been great being challenged and Deb and I have really stepped up our A game. This week seems to be going a lot smoother for us ! Melissa Grant

Desiree Daniels & Brian Block:

Hank Perry & Vickie Nagy:

Jessica Horton & Ann Casey:

Kimberly Grant & Elizabeth Ramsey Cooper: Elizabeth and I were looking forward to this week's challenge because we both agreed that we loved first time homebuyers. Their enthusiasm, excitement, energy, and most of all their willingness to listen!! We worked to get a presentation together that was good but there was something missing....PERSONALITY. We just said we liked the enthusiasm and energy of first time homebuyers and then gave them a long list of information for them. So we reformatted everything so that it would be easy and FUN to read. It was divided into sections so they could read details on each step of the process as they arrived. I have to admit this was FUN!! My hats are off to Elizabeth because I'm not so sure I can be so focused on work in the midst of a wedding. We had a great time and got the chance to bond while working on this presentation and I must say we are two pretty silly Realtors. We had fun and completed a pretty good first-time buyer package to add to our arsenal of real estate tricks.

Kimberly IS amazing. She stayed at her office to well past midnight, helping me tweak our project. BAD GIRL! We had a blast working on this, being able to add personality to it. We laughed and laughed. When it is our time to exit, I will leave with a new friend and such respect for her, and all of you!

Margaret Woda & Karen Luke: Karen had a great first-time buyer package coming into this Challenge, and she was rightfully proud of it. But she was willing to give my technique a try - i.e., "less is more." I'm really proud of her for being open-minded because she had to let go of some charts and information pages that had been developed with a huge investment of time for research and formatting. If we've learned anything from this market, it's a reminder that it doesn't matter how much we know if we don't have any clients - so everything we do for them has to be exactly that: FOR THEM, not our brokers or ourselves. If that means addressing their concerns and saving some of our marketing materials for follow-up, then so be it. I think that was the primary theme for Karen and me this week, as we selected just 5 pages to include in our first-time buyer package.

Midori Miller & Jeannete Neerpat:

Missy Caulk & Kim Wood: This was a challenge for us, we were in the mountains. I have not worked with first time home buyers for a L O N G time, but remember them fondly. So it was a good refresher for me. Kim worked really hard with all my suggestions, and I felt bad for her, when we were socializing and she was putting it all together. I wanted to keep it simple and not overwhelm them. Kim usually meets with the buyers in her office the first time for about an hour and a half. She had a great power- point. I find most first time home-buyers are hot to trot, so it is important to get them qualified before getting them in the car, going over Disclosure of Agency Relationships and then going out. I am in the midst of a VA loan right now so the Biggest Thing I have learned from this is making sure the Buyer has their Certificate of Eligibility before writing an offer as it can take a long time with VA so backed up. She made her introductory letter personal being from a military family and sent things electronically to get them started.