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mortgage sales blog: When your clients complain about your service, who do your referral partners believe? - 07/31/08 05:28 PM
Have you ever been given a client and then hear from your referral partner that they complained about your service or lack of response?   
As a loan officer, I work with several agents who generate most of their business from their web sites.  Obviously, Internet "leads" require instant follow up and a significant amount of relationship building before they can be considered real clients.  I hate even using the term leads because it has a negative non-personal tone, however, lets call it what it is for the sake of this blog post.    
So, when my agents get a call from a lead complaining that they haven't heard … (5 comments)

 
Mark_006

Mark Madsen

Las Vegas, NV

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Shelter Realty

Address: 9488 West Flamingo Rd. Ste 102, Las Vegas, NV, 89147

Office Phone: (702) 432-5626

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Mark Madsen is a Las Vegas Real Estate professional with over 10 years banking experience who specializes in First-Time Homebuyer Programs. Mark has been publishing articles about Homeownership Education since 2006, and is recognized nationally as a mortgage speaker and industry advocate.


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