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customer service: Lessons in Customer Service Taught by a Mouse - 11/15/09 09:13 AM
Everything you need to know about how to treat your clients can be learned via Mickey Mouse.
Anyone who has ever been to any Disney resort or made reservations on the phone or via Internet knows what I'm talking about.  No matter what you ask of the Mouse the answer is always positive and upbeat, even if the answer is no. 
And, speaking of the word "No" you'll never hear it.  They will tell you in the most positive manner that what you want can't happen, but they never say no.  It became comical last May when I was making my family's … (1 comments)

customer service: Customer Service is Everything - 01/04/08 11:09 PM
As a Realtor I make my business to read the marketing materials of other agents and I'm always amused when I read agents advertising that they are number 1 in the company or the neighborhood or the city or blah, blah, blah.  Do Realtors really think clients care? 
Clients don't care that you're number one. They want to know that they will be number one.  Will you answer the phone? Will you be available after they list the house? Will you provide feedback? Will you do your job?
I have always found that if I take care of my clients, my … (6 comments)

 
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Mary Bowen, The Woodlands Texas Real Estate & Relocation Specialist

The Woodlands, TX

More about me…

Coldwell Banker United, Realtor

Address: 4225 Research Forest Ste. 101, The Woodlands, Tx, 77381

Cell Phone: (281) 732-5937

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