Last October I began a "relationship" with an internet buyer who clicked onto my website which resulted in a sale 9 months later. She had asked me to compare this home to others in the neighborhood....why was it listed so high, might I visit it and take inside photos, measure for furniture...be sure to get a shot of the driveway's angle as well as the depth of the back yard....and don't forget the neighboring yards....are there pools and playsets and might that suggest loud children in the summer? Did all that....then continued "talking" for months. As she was from Florida, we didn't get to meet live until Mother's Day weekend this year. Because her home had finally sold (she had also called me to refer her a new listing agent in FL at one point) she was ready now to buy. She mentioned that she had a friend in Real Estate but that this "friend" didn't know the Cary market I sell in and she was only in that weekend....needed answers. Ultimately what I learned after the closing, when her friend in Real Estate filed an arbitration, was that in fact she had been working with her all along and in fact had taken the same inside photos of the same home -- and had even walked her through the home over the holidays while she was in visiting her family. In fact I had been used and her friend had been discarded. I of course had every right to defend my efforts but saw that any decision to award compensation would be a tough one....so waived compensation allowing it to be turned over to the "friend" who in my opinion had been wronged. I told the client that while I worked hard for her and ulitimately for my family, that my integrity was not for sale for any price and most certainly not for the stated commission on the sale of this home.
Why is it that people seem so willing to use Realtors? One wouldn't dream of making an appointment with an attorney or a physician with no intention of paying for the service. Too bad we can't post a sign on our cars reading that "Payment is due at the time of service". There are so many people I have met who would be described as "really great" by their friends and family but who are willing to "take" from a Realtor. Is it because they put us into a category of people for whom they just don't have respect? Anyway, here's the bright side.... We learn from every experience so I am more grateful to those who really do appreciate what we do and am willing to work very hard for them. As well, for some Realtor designations one needs to have represented a given number of buyers and sellers....so this counts as one more, albeit for free! Thoughts?