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customer service: How One Lender Used Social Media to "WOW" a Client Today - 10/29/09 03:29 PM
How One Lender Used Social Media to "WOW" a Client Today
We've all experienced delays on closings for one reason or another and they're never fun. But when they happen at the last minute it can cause a lot of stress for all parties involved in the transaction. Well that scenario happened to us this morning.
We had a closing scheduled for 1:00 today with our Buyer who arrived by train at 1:00 a.m. this morning from the East Coast to close on her new home. Her furniture is also scheduled to arrive today.
The sellers of the house she's buying are packed … (59 comments)