Not everyone is as smart as you are to have had the wonderful insight and foresight that you possess; no matter what your background is, how long you've been in the real estate business, how many BPO's you do per day or how many REO listings you carry right now, you deserve a round of applause and I'll be the first to stand up and give you a standing ovation.
Each time I speak in front of a crowd of fellow BPO and REO Agents I try to go out of my way to congratulate them just as I'm doing now within this blog. Being able to be in this business is such a big deal!
No one will argue with me when I mention that this business is without a doubt so highly competitive, while at the same time a good challenge for those who love stiff competition and thrive on being challenged. Many would say that it is a very cutthroad, brutal business at times and yet I bet those same people would also tell you that's it also very rewarding overall....even with all of the trying times and things that happen to you throughout the normal course of a day while doing your job. Plus, when it comes down to it, I bet most of you wouldn't want things any other way.
You are a hearty bunch that's for sure and if I had my way I'd make it possible for you to: get paid more with each order you do, not force you to do work at night nor on the weekends, so that you can spend more time with your loved ones, and most of all I'd provide all of the hardworking, straight-shooting BPO and REO Agents with enough consistent work that would leave you feeling good at the end of the day for a job well done, as well as I would ensure that I'd pay you enough so you can pay ALL of your bills...each and every month.
I sincerely want to take a moment to applaude each and every one of you for all of the good things that you do each and every day and wish you continued success through the ups and downs in the business. Great job on picking a fantastic niche to carve your own path through! I hope it serves you as well as it has done for me.
I know that most of you don't get told often enough good job for all that you invest of yourself in your BPO and/or REO business. Keep in mind that what you do matters greatly! Thank you for contributing and for doing your part!
My name is Nicole Ocean, co-owner of BPO Automation Group and President of Nicolesdreams eBooks. You may have heard all of the buzz recently about auto-accept software and BPO automation software that helps BPO and REO Agents automate the data entry side of their BPO orders and monthly reports for their REO properties.
I'm extremely excited with how the BPO Automation Group has quickly become a force to be reckoned with when it comes to helping BPO and REO agents automate and streamline their businesses.
Some of the ways that we stand out is in the fact that I am a certified real estate instructor and BPO trainer. I've done BPO's full-time for years and still am in the business to this day. I know the business because of being in the business. I personally use the automation software (iMacros) and our own in-house software application called the Auto Accepter for my own BPO orders. (There is no way I'd do an order without it anymore!)
I started this company by taking things upon myself and learning everything from the ground up. I'm the type of person that enjoys learning how everything works. Because of this, it took me about 6 months to teach myself the iMacros software and how to apply it to automate filling in BPO and REO orders as well as how to apply the concepts and features within the software to create auto-accept macros. Let me also mention that I am not a programmer, but after a year of investing myself I feel like I have become an expert at the iMacros software.
Within the last month our team has put together amazing tools that have helped advance our business and be able to offer amazing solutions to issues such as: MLS data clean up (Check out our MLS Tune Up tool!), custom macro creation for Word based BPO's, as well as monthly marketing reports [MMR's for your REO properties} custom data extraction, and lots more. We have even been able to help out appraisers too!
One of our biggest advances we made recently is by being able to offer our complete directory of over 115+ master macros for 35+ BPO and REO companies. All of our customers have access to use any or all of the macros that we offer right away as they need them. We are able to offer this within our Sync Tool. We often get asked if our system is compatible with a certain MLS, we now can guarantee that our system is compatible with any MLS and I do mean ANY MLS! (Plus, if we don't have a company you need macros for we will create it for you for no extra charge! We are adding more companies, more macros and auto-accept macros to our directory every few days).
Other ways that we strive for excellence is by offering the absolute best products and solutions available anywhere. We also have a high regard in providing the best customer service experience possible for our customers. (We have a team of 7 people and are expanding to a new office to help keep up with the demand).
I'd like to personally invite you to check out our website or to sign up for a live demonstration that we put on each week. Come join me on Friday's at 10 am PST as I showcase our signature 'one-click' macro, how we work, what to expect and show you how you can benefit from hiring us to help automate and streamline your BPO and REO business.
When people sign up with us they get their life back! Stop working nights and weekends on BPO and REO reports. Check in automating your business. Please take a few minutes to stop by our website and watch a demo to see how easy it can be to take your business to the next level and take control over your time for good!
I want to take a few moments to personally thank everyone who signed up for my Coach-A-Thon call last week with the NFSTI REO Masters Network.
The session drew a big crowd and I found it exciting to be able to share my knowledge, insights and tips into bpo automation software with everyone.
I was blown away by all of the fantastic questions that people asked throughout the session and the host Scott McLaine of NFSTI REO Masters Network was inspiring and a very articulate host.
Lastly, congratulations to the 5 people who won one of our newly released BPO Automation Group's Auto-Accepter software. (A $499.99 Value per Auto Accepter). This was the highlight of the call for me and I look forward to more sessions like these.
2. I'd like to personally invite you to always join me for a live demonstration that I put on each week. Come join me on Friday's at 10 am PST for a live demo and Q & A session on the iMacros software as well as on our direct consulting services.
I'll be sharing inside tips and tricks so that you can learn how to benefit from automating your BPO and REO orders. I'll also be discussing auto-accept software on the call. You will not want to miss this.........
Come join me on Wednesday September 2nd at 12 pm PST (3 pm EST)
There are a lot of times when I hear other people who are working outside of our industry talk about how hard times are for themselves and for their families right now. As I'm sure you are well aware many people all across the great expanse of the United States are in trouble financially. A lot of people from all walks of life, and all types of backgrounds are suffering because of the state of our local and national economy.
I've seen first hand accounts personally as I've completed countless BPO's. I've felt it as I spoke to a neighbor who was crying because her family is facing foreclosure. I've watched it happen to regular people and astonishingly I've even learned that it has personally affected numerous local real estate professionals. I'd feel sad as I'd see their name noted within the MLS listing information as they try to sell their home before the ground falls out beneath their feet.
For me I have learned so much from these experiences and from being on the other side of the fence as a BPO and REO Agent.
Although, I try to extend my heartfelt sympathy and a bit of optimism to those that are facing a hard situation, I can't help but feel as if I am so thankful to be able to be where I'm at in my life right now and in my career.
I guess that I wanted to vent a little bit about this, because I have encountered this feeling a lot in the last few months.
Even though so much in life depends on being in the 'right place at the right time.' I feel that it is more important to be able to stop from time to time and pay attention to what is happening around you.
Whether things are happening around you that you can or cannot control directly, if you are willing to, you can gain an amazing amount of appreciation for all that you value and hold dear in your life....
In case you are not aware of me or what I do, my name is Nicole Ocean. I am a certified real estate instructor here in Washington state. Plus, I've am also in the BPO and REO business and help educate others all over the U.S. about the BPO and REO business.
Within the business side of my life, I've got three main passions. The top one is to help educate, inform and train others in the BPO and REO business about Broker Price Opinions. The second is being lucky enough to be as much involved in the BPO business as I possibly can. Lastly, helping spread the word about how BPO and REO agents can streamline and grow their businesses by using automation software.
Before moving on any further, let me also quickly tell you thanks for taking the time to read this blog. My intention in writing this is to help you learn more about exactly which companies have taken a stand against continuing to let their BPO and REO Agents use Auto-Accept tools or software to automatically retrieve more BPO orders.
Over the last year that I have been blessed to be an authorized reseller of iMacros software. Nine months ago, I perfected an auto-accept feature within the iMacros software where our clients can use an auto-accept macro that we custom make for them, for any company that we have an auto-accepts macro available.
Many of our clients jumped on board by hiring us to custom make macros to fill in the data entry side of their Broker Price Opinion and REO orders. Plus, many also order our custom made auto accepts. (So far we have auto-accepts for dozens of BPO and REO companies out there and are adding more each week.)
On this note, I want to specifically point out something important to you. Our opinion at the BPO Automation Group is that the auto-accept feature is seen as a bonus to what we are able to provide to our clients. We fill that the auto-fill side of our business is our main focus and our 'bread and butter.' (In fact, people that use our signature 'one click' macro find that it is almost as good as finding a long-lost hidden treasure chest at the very bottom of the deepest part of the ocean.)
Within the last few months we have seen how a few specific companies made an announcement to all of their BPO and REO vendors.
Thankfully, our clients have helped to keep us up to date about 3 companies in that have specifically requested that their BPO and REO vendors not use any type of auto-accept tool or software.
The main premise of their announcement (that was sent out specifically by eMortgage Logic, Mark to Market and REOtrans.com,) was this warning:
If they find out that you are using an auto-accept tool, software or outside company (such as: BPO Hunter) where you gain more orders and are able to accept more orders automatically, they have threatened that they will fire you.
I've personally had dozens of conversations with some of our customers and various anonymouse people in the business who called in to share their own personal experience with this particular issue.
What I've heard the most from these people was three main things:
These companies are watching and using technology to try to prevent people from continuing to auto-accept orders(People have mentioned that they track your IP address to see how often you are logging in. If they see that your specific IP address is logging in every minute, 24 hours a day, 7 days a week, this is a tip off that no human in the world could do this feat). Once they caught someone doing this, they will call you on it, then proceed to shut you down. I have heard that they will give you one more opportunity to continue to work for them if you get caught.
Some people are still using auto-accept tools or software for EML, M2M and REOtrans, even though they know they shouldn't continue using within their sites.
Most people don't think it's fair when they consistently see themselves being beaten out of countless of opportunities to get broadcast BPO orders. I always try to mention when talking to people about this, that they may not be aware of this, but people in the BPO and REO business have been using both the auto-accept tools and software for years, it's just now that the secret is officially out!
I'm not sure if all of this is a trend, but I can tell you that I've always felt that it would be more beneficial if each company that assigned BPO's would give out BPO orders to agents based on their rank and rating, instead of broadcast their orders to the masses.
Please let me know your thoughts, opinions and questions about anything within this blog! I'm here to help, just let me know how I can serve you!
June 29, 2009 -- This video by the BPO Automation Group shows our solution to order auto-acceptance, based on the iMacros software suite. We demonstrate a number of past & present auto-acceptors, automatically checking test-accounts and accepting orders
Our software is transparent and secure - it uses your own account information and runs from your own machine, avoiding the potential for data loss or theft and meeting BPO provider requirements for encrypted data security. It's stealthy, running indistinguishably from a human user, so you can rest easy knowing that you're not going to damage relationships with your top providers.
While the software in this demo is visible, our client installations run invisibly - hiding in your system tray, without disrupting normal workflow or consuming all your system resources. If you like what you see, and have questions about it, check out our website, view our product catalog, or call us today at (360) 223-2482 for additional information!
Visit us online for additional information or call today!
Written by my business partner, Tim Ventura of the BPO Automation Group
You Simply Cannot Afford to Miss this 2-day Class!
"The NFSTI A3 course was designed to emphasize 3 categories of REO business: Asset Valuation, Automation, and Acquisition of Listings. The "3 A's", as we call them, help agents and brokers around the country to re-tool their real estate business model based on what works in 2009." (Source: NFSTI)
The "3 A's" are:
Asset Valuation
Automation
Acquiring REO business
NFSTIis in fact putting on REO training classes throughout the U.S. this year. After taking the two day course you will be eligible to take their online certification class. Once you pass you will be able to add a profile within their website that asset managers, recruiters and many others can see your information. This is great exposure to have. You will also be able to advertise the fact that you are NFSTI Certified. This alone can set you apart from others in our business and help you gain the upper hand when someone is looking to place REO's and/or BPO's.
If you'd like to come check me out at the next NFSTI conference, I'll be talking live as a guest speaker at Mesa, AZ conference that takes place at the Fiesta Fountains on June 11th-12th. I will be putting talking about and putting on a live demonstration on the how to use automation software to streamline your BPO and REO business. You'll see me show you how easy it can be to cut the total time it takes you to do a BPO or REO order (such as a MMR) in half (yes, you read that right by 50%). I will also be talking about how to use the automation software to auto-accept more BPO orders for you automatically.
I promise that you will come away from this seminar 100% satisfied and amazed that you only had to pay $150.00 for 2-day's worth of top quality REO training. (Normal charges for any NFSTI's course is $497.00)
Go to: http://www.nfsti.com/pages/63to learn more! Also, use this code (bpoaz) to get $147.00 dollars off of the registration price of only $297.00
I feel very strongly that designations are extremely helpful within your real estate career. Not only do they help you stand out within the sometimes daunting array of others in the business, but they also help showcase you to the world as an expert. One of the main keys is to try to pursue ones that are accredited, CE approved as well as are recoginzed and acknowledged within the industry.
I think that it is safe to say that within most of the common professionals that we encounter we all know what it means when we see abbreviated words such as: Susan Jones, MD or Michael Smith PhD. As we all know back here on the real estate sales side most members of the general public simple don't know what it means when they see any abbreviated words of any type after a real estate professionals name. Whether this special designation be an ABR, an e-Pro designation or even a REO & BPO Specialist, etc.
The good thing is that within our own special niche within the foreclosure and REO/BPO side of real estate, there are some very excellent designations that would be worth checking out. On the top of my list for REO designations is to go through a leader in the REO training industy. The company is named NFSTI (National Foreclosure Sales Training Institute).
NFSTI is in fact putting on REO training classes throughout the U.S. this year. After taking the two day course you will be eligible to take their online certification class. Once you pass you will be able to add a profile within their website that asset managers, recruiters and many others can see your information. This is great exposure to have. You will also be able to adverstise the fact that you are NFSTI Certified. This alone can set you apart from others in our business and help you gain the upper hand when someone is looking to place REO's and/or BPO's.
If you'd like to come check me out at the next NFSTI conference, I'll be a guest speaker at Mesa, AZ conference that takes place at the Fiesta Fountains on June 11th-12th.
Go to: http://www.nfsti.com/pages/63 to learn more! Use this code (bpoaz) to get $147.00 dollars off of the registration price of only $297.00
I'm writing you today to announce some very exciting changes that are occurring with Nicolesdreams eBooks.With all of your support and loyalty, I have been fortunate enough to be able to expand my business and add some important elements to enhance the current products that I offer. Those of you who have purchased the iMacros software and/or consulting sessions from me, you already know just how useful, powerful and beneficial this product is. Because of its popularity, I have been inundated with appointments and currently have a waiting list. Due to this rapid growth, I have partnered with Tim Ventura on a new business called BPO Automation Group.
BPO Automation Groupwill focus strictly on providing solutions to help people learn how to use Automation Software (using iMacros software) to streamline their BPO and REO business. Our company will offer iMacros training, consulting, products and provide a dedicated technical support team. This new company's website will be up and running very soon and should prove to be an excellent resource for everyone and anyone interested in the iMacros software. I'll keep you posted!
As of today, my new business partner, Tim Ventura is also currently being trained and getting up to speed so that he too can help give consulting sessions on using the iMacros software. Tim's background in IT is definitely going to enhance your learning experience and allow you to have a new understanding of all of the power that iMacros harnesses.
We are also currently working on establishing another business. The other business we will be working on is called BPO University. As some of you may know I have recently been approved through the real estate board to be a certified real estate instructor here in Washington. I have been working diligently on putting together a class on BPO's, then I will follow it up by another course on Using Automation Software to Automate Your BPO and REO Business. Once the courses gets approved, you will be able to take the BPO and Automation courses I offer online and also get CE credit towards your license renewal! This project is still in the works, but I am hopeful that we will soon get the go-ahead very soon for this exciting new development!
I also wanted to make an exciting annoucement that I have added a personal assistant to my growing team, Eileen Bauer. She is a true dynamo! Eileen is handling phone calls, appointments and other administrative duties for me as my business expands. Your initial contact may be with her as she will be answering my business line during business hours.
I sincerely appreciate each and every one of you who have purchased my eBooks, training package, software and consulting sessions. Your trust and faith in my products and in me is the reason I am expanding my business to better serve your needs. I truly appreciate everyone's patience as we go through some growing pains and get all the kinks worked out. I look forward to being able to continue to provide you with top quality products for your own growing BPO and REO businesses for years to come. As always feel free to give me a call if I can be of any assistance to you.
Thank you,
Nicole Ocean BPO Trainer/Certified Real Estate Instructor www.nicoleocean.com
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
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