Event Details

Are you a REO or BPO Agent? Are you missing and being beaten out of new BPO orders because you aren't fast enough? Perhaps, you are curious about how you can streamline your BPO and REO orders. Come to our FREE 2-hour seminar where we will show you how you can Complete BPOs 3x Faster! Boost your revenue by automating 50% to 75% of your BPO data-entry with the leader in automation software!

The BPO Automation Group is a leader in BPO Automation software & support for BPO and REO professionals nationwide. We have a team of 11 people and are located in Ferndale, Washington.

At the seminar we will:

 * Introduce you to the 'Ins and Outs' of using BPO form completion software.

 * Share inside secrets about using Auto Accept software.

 * Provide a live demonstration of both of the software suites, plus more!

As a free gift for those that attend the seminar, you will receive both a hard-copy and an eBook version of "The Essential BPO & REO Guide." This must-read guide was made especially for REO and BPO Agents and is written by a state-certified instructor and BPO Trainer, Nicole Ocean.

The Essential Guide contains 54-pages of tips, tricks, and insider secrets for growing your REO and BPO business , and it's a free, no-obligation gift!

Get the information you need to grow your REO and BPO business today!

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When

Wednesday, December 09, 2009 from 2:00 PM - 4:00 PM (PT)

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Where

Gateway Center
1313 East Maple Street
Bellingham, WA 98226

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Space is limited, reserve your seat right now by registering for the event.

Speakers: Nicole Ocean and Steve Lorimer of the BPO Automation Group

Call us with any questions or for more info: 360-223-2482

 

 

BPO Automation Group

November 18, 2009

   As the Sales Manager of the BPO Automation Group I have been in contact with hundreds of agents across the nation, who are vitally concerned about their ability to get BPO orders successfully. There are now a multitude of agents who are making a partial and/or meaningful livelihood from completing BPO orders. The guaranteed payday for those in the BPO industry, especially in today's economic marketplace, is extremely attractive for many.

   With BPO market saturation occurring in many areas of the nation, it is becoming more and more difficult to successfully get orders.  To blame are the huge volume of agents attempting to get orders manually AND the increasing number of agents who are using auto-accept technology to get orders.  Frequent questions regarding whether using auto-accept software is illegal and/or unethical abound. On one side of the coin I picture BPO agents chained to their desks, continually refreshing their computer in search of the illusive BPO orders. Agents who are using auto accept technology are enjoying a different lifestyle.  Auto- accept software can be set to look for orders 24 hours a day, 7 days a week. Orders can be accepted when the agent is taking BPO pictures or is out of the office on business, or are enjoying the family or other favorite activities. Throw off the shackles, make money and take charge of life!

    Who, in their right mind, would like to spend hours each day looking for orders, when technology is available to effortlessly capture orders?  I imagine that horses thought that automobiles were illegal and/or unethical when introduced into the marketplace, too! Such is automation. . . I recently spoke with a woman from the Chicago area that spent hours each day attempting to get BPO orders by frequently and continuously refreshing her internet connection with several BPO vendors. One of the vendors that has gone on record of stating that they do not allow auto-accepters to be used to capture their orders (to remain nameless) called this person on the phone, accused her of using an auto accepter, and fired her-even though she wasn't using one at that time.  I heard from another agent last week that she, too, was fired-even though she was only refreshing her link to this vendor's website hundreds of times a day.  Bottom line:  neither agent was very successful getting orders from this vendor and others and both purchased our auto-accept software.  In recent follow up conversation with both people, I was told that not only is their success ratio significantly higher in getting BPO orders since the installation date of our software, but both couldn't imagine going back to the stress and hours of wasted time manually attempting to get orders-with little success!

   Is it illegal or unethical to use auto-accepters to get orders?  In my opinion, not using auto-accept software is much like the seemingly endless days people formerly spent in sweatshops, suffering cruel and unusual work conditions-especially when the alternative is so inexpensive and works so well!  The BPO vendors, instead of trying to outlaw auto accept technology, should instead DIRECT BPO orders to individual agents who do a good job and get the orders done in a timely fashion. Vendors who rely on ‘market blasts' to get BPO orders completed, who insist that agents chain themselves to their desks for hours at a time, are truly the ones who should get a wake-up call! Hundreds of frustrated agents across the nation are actively searching, hoping and praying for a solution to the BPO order nightmare.

 Give me a call, Steve Lorimer, at the BPO Automation Group, and let's talk about auto-accepters and when you are productive and busy getting orders, give me a call and let's explore our form completion software that will cut hours off the time it takes to do the BPO paperwork! 

Written by Steve Lorimer, Sales Manager for the BPO Automation Group

Steve Lorimer, Sales Mgr for BPO Automation Group

 

November 10, 2009 -- The Auto-Accepter 2.0 is the result of 6 months of intensive feedback from hundreds of active BPO agents, and combines an array of innovative new features with a series of breakthroughs in speed, stability, and resource utilization to take BPO order-acceptance to a whole new level.

While the most obvious change in the popular order acceptance software comes in the form of a new, more intuitive user-interface, the software benefits from a larger number of major technological advances, including:

1. Login & password management that stores & validates user account information to assist in managing order-acceptance campaigns for the enterprise, along with immediate notication when an account passwords expire.

2. BPO task-management tools that provide On-Demand access to BPO Automation's entire collection of automated order-acceptance scripts for the nation's leading BPO companies.

3. Advanced networking functionality, which includes a breakthrough in bandwidth utilization to reduce network load for clients as well as making the software a "BPO Company Friendly" solution.

4. Increased speed, utilizing new enhancements in the software architecture that put the Auto-Accepter 2.0 at the theoretical limit of responsiveness to incoming BPO orders.

5. Enhanced memory utilization to reduce system load & allow higher overall responsiveness, combined with improvements in task-scheduling to allow the software to simultaneously check larger volumes of active agent accounts.

The pre-release software in the development video is shown running in visible task mode, which provides viewers with visible evidence of the speed & stability of the new system as it rapidly scans test-accounts in the BPOA test environment for BPO orders to accept.

Scheduled for release in December 2009, the software will allow BPO agents to capture larger volumes of orders in an increasing competitive marketplace, as well as broadening agent's scope in capturing orders from a wider array of top national providers.

BPO Automation recommends that agents interested in purchasing the new software visit their site for details at http://www.bpo-automation.com, and have made the video available for viewing on YouTube, at: http://www.youtube.com/watch?v=o1WvXoPGYfk

Written by Tim Ventura, Co-Owner of BPO Automation Group

 

Not everyone is as smart as you are to have had the wonderful insight and foresight that you possess; no matter what your background is, how long you've been in the real estate business, how many BPO's you do per day or how many REO listings you carry right now, you deserve a round of applause and I'll be the first to stand up and give you a standing ovation.

Each time I speak in front of a crowd of fellow BPO and REO Agents I try to go out of my way to congratulate them just as I'm doing now within this blog. Being able to be in this business is such a big deal!

No one will argue with me when I mention that this business is without a doubt so highly competitive, while at the same time a good challenge for those who love stiff competition and thrive on being challenged. Many would say that it is a very cutthroad, brutal business at times and yet I bet those same people would also tell you that's it also very rewarding overall....even with all of the trying times and things that happen to you throughout the normal course of a day while doing your job. Plus, when it comes down to it, I bet most of you wouldn't want things any other way.

You are a hearty bunch that's for sure and if I had my way I'd make it possible for you to: get paid more with each order you do, not force you to do work at night nor on the weekends, so that you can spend more time with your loved ones, and most of all I'd provide all of the hardworking, straight-shooting BPO and REO Agents with enough consistent work that would leave you feeling good at the end of the day for a job well done, as well as I would ensure that I'd pay you enough so you can pay ALL of your bills...each and every month.

I sincerely want to take a moment to applaude each and every one of you for all of the good things that you do each and every day and wish you continued success through the ups and downs in the business. Great job on picking a fantastic niche to carve your own path through! I hope it serves you as well as it has done for me.

I know that most of you don't get told often enough good job for all that you invest of yourself in your BPO and/or REO business. Keep in mind that what you do matters greatly! Thank you for contributing and for doing your part!

Warmly,

Nicole Ocean

 

Hi there everybody,

 My name is Nicole Ocean, co-owner of BPO Automation Group and President of Nicolesdreams eBooks. You may have heard all of the buzz recently about auto-accept software and BPO automation software that helps BPO and REO Agents automate the data entry side of their BPO orders and monthly reports for their REO properties.

 I'm extremely excited with how the BPO Automation Group has quickly become a force to be reckoned with when it comes to helping BPO and REO agents automate and streamline their businesses.

 Some of the ways that we stand out is in the fact that I am a certified real estate instructor and BPO trainer. I've done BPO's full-time for years and still am in the business to this day. I know the business because of being in the business. I personally use the automation software (iMacros) and our own in-house software application called the Auto Accepter for my own BPO orders. (There is no way I'd do an order without it anymore!)

 I started this company by taking things upon myself and learning everything from the ground up. I'm the type of person that enjoys learning how everything works. Because of this, it took me about 6 months to teach myself the iMacros software and how to apply it to automate filling in BPO and REO orders as well as how to apply the concepts and features within the software to create auto-accept macros. Let me also mention that I am not a programmer, but after a year of investing myself I feel like I have become an expert at the iMacros software.

 Within the last month our team has put together amazing tools that have helped advance our business and be able to offer amazing solutions to issues such as: MLS data clean up (Check out our MLS Tune Up tool!), custom macro creation for Word based BPO's, as well as monthly marketing reports [MMR's for your REO properties} custom data extraction, and lots more. We have even been able to help out appraisers too!

 One of our biggest advances we made recently is by being able to offer our complete directory of over 115+ master macros for 35+ BPO and REO companies. All of our customers have access to use any or all of the macros that we offer right away as they need them. We are able to offer this within our Sync Tool.  We often get asked if our system is compatible with a certain MLS, we now can guarantee that our system is compatible with any MLS and I do mean ANY MLS! (Plus, if we don't have a company you need macros for we will create it for you for no extra charge! We are adding more companies, more macros and auto-accept macros to our directory every few days).

 Other ways that we strive for excellence is by offering the absolute best products and solutions available anywhere. We also have a high regard in providing the best customer service experience possible for our customers. (We have a team of 7 people and are expanding to a new office to help keep up with the demand).

 I'd like to personally invite you to check out our website or to sign up for a live demonstration that we put on each week. Come join me on Friday's at 10 am PST as I showcase our signature 'one-click' macro, how we work, what to expect and show you how you can benefit from hiring us to help automate and streamline your BPO and REO business.

When people sign up with us they get their life back! Stop working nights and weekends on BPO and REO reports. Check in automating your business. Please take a few minutes to stop by our website and watch a demo to see how easy it can be to take your business to the next level and take control over your time for good!

Warmly,

Nicole Ocean

Certified Real Estate Instructor/BPO Trainer

 www.bpo-automation.com

 www.nicoleocean.com

 360-223-2482

 

I want to take a few moments to personally thank everyone who signed up for my Coach-A-Thon call last week with the NFSTI REO Masters Network.

The session drew a big crowd and I found it exciting to be able to share my knowledge, insights and tips into bpo automation software with everyone.

I was blown away by all of the fantastic questions that people asked throughout the session and the host Scott McLaine of NFSTI REO Masters Network was inspiring and a very articulate host.

Lastly, congratulations to the 5 people who won one of our newly released BPO Automation Group's Auto-Accepter software. (A $499.99 Value per Auto Accepter). This was the highlight of the call for me and I look forward to more sessions like these.

If you missed this one, you have a few options.

1. Listen to a recording of the call by clicking on this link: http://www.clubtsunami.net/bpoautomation.html (Look for the "Click here to Listen" buttons on the right hand side)

2. I'd like to personally invite you to always join me for a live demonstration that I put on each week. Come join me on Friday's at 10 am PST for a live demo and Q & A session on the iMacros software as well as on our direct consulting services.

Click here to join the join in the demo: https://www2.gotomeeting.com/join/430055411

Please feel free to give me a call with any questions: 360-223-2482 or visit our website at: www.bpo-automation.com

Warmly,

Nicole Ocean

Certified Real Estate Instructor/BPO and Automation Trainer

 

 

BPO Automation Conference Call

Come hear me speak live on a conference call about "BPO Automation Made Simple and Profitable."

I'll be sharing inside tips and tricks so that you can learn how to benefit from automating your BPO and REO orders. I'll also be discussing auto-accept software on the call. You will not want to miss this.........

Come join me on Wednesday September 2nd at 12 pm PST (3 pm EST)

Click here to learn more and to register for the call!

 

There are a lot of times when I hear other people who are working outside of our industry talk about how hard times are for themselves and for their families right now. As I'm sure you are well aware many people all across the great expanse of the United States are in trouble financially. A lot of people from all walks of life, and all types of backgrounds are suffering because of the state of our local and national economy.

I've seen first hand accounts personally as I've completed countless BPO's. I've felt it as I spoke to a neighbor who was crying because her family is facing foreclosure. I've watched it happen to regular people and astonishingly I've even learned that it has personally affected numerous local real estate professionals. I'd feel sad as I'd see their name noted within the MLS listing information as they try to sell their home before the ground falls out beneath their feet.

For me I have learned so much from these experiences and from being on the other side of the fence as a BPO and REO Agent.

Although, I try to extend my heartfelt sympathy and a bit of optimism to those that are facing a hard situation, I can't help but feel as if I am so thankful to be able to be where I'm at in my life right now and in my career.

I guess that I wanted to vent a little bit about this, because I have encountered this feeling a lot in the last few months. 

Even though so much in life depends on being in the 'right place at the right time.' I feel that it is more important to be able to stop from time to time and pay attention to what is happening around you.

 Whether things are happening around you that you can or cannot control directly, if you are willing to, you can gain an amazing amount of appreciation for all that you value and hold dear in your life....

I've a lot to be thankful for.....do you?

 

In case you are not aware of me or what I do, my name is Nicole Ocean. I am a certified real estate instructor here in Washington state. Plus, I've am also in the BPO and REO business and help educate others all over the U.S. about the BPO and REO business.

Within the business side of my life, I've got three main passions. The top one is to help educate, inform and train others in the BPO and REO business about Broker Price Opinions. The second is being lucky enough to be as much involved in the BPO business as I possibly can. Lastly, helping spread the word about how BPO and REO agents can streamline and grow their businesses by using automation software.

Before moving on any further, let me also quickly tell you thanks for taking the time to read this blog. My intention in writing this is to help you learn more about exactly which companies have taken a stand against continuing to let their BPO and REO Agents use Auto-Accept tools or software to automatically retrieve more BPO orders.

Over the last year that I have been blessed to be an authorized reseller of iMacros software. Nine months ago, I perfected an auto-accept feature within the iMacros software where our clients can use an auto-accept macro that we custom make for them, for any company that we have an auto-accepts macro available.

Many of our clients jumped on board by hiring us to custom make macros to fill in the data entry side of their Broker Price Opinion and REO orders. Plus, many also order our custom made auto accepts. (So far we have auto-accepts for dozens of BPO and REO companies out there and are adding more each week.)

On this note, I want to specifically point out something important to you. Our opinion at the BPO Automation Group is that the auto-accept feature is seen as a bonus to what we are able to provide to our clients. We fill that the auto-fill side of our business is our main focus and our 'bread and butter.' (In fact, people that use our signature 'one click' macro find that it is almost as good as finding a long-lost hidden treasure chest at the very bottom of the deepest part of the ocean.)

Within the last few months we have seen how a few specific companies made an announcement to all of their BPO and REO vendors.

Thankfully, our clients have helped to keep us up to date about 3 companies in that have specifically requested that their BPO and REO vendors not use any type of auto-accept tool or software. 

The main premise of their announcement (that was sent out specifically by eMortgage Logic, Mark to Market and REOtrans.com,) was this warning:

If they find out that you are using an auto-accept tool, software or outside company (such as: BPO Hunter) where you gain more orders and are able to accept more orders automatically, they have threatened that they will fire you.

I've personally had dozens of conversations with some of our customers and various anonymouse people in the business who called in to share their own personal experience with this particular issue.

What I've heard the most from these people was three main things:

  • These companies are watching and using technology to try to prevent people from continuing to auto-accept orders(People have mentioned that they track your IP address to see how often you are logging in. If they see that your specific IP address is logging in every minute, 24 hours a day, 7 days a week, this is a tip off that no human in the world could do this feat). Once they caught someone doing this, they will call you on it, then proceed to shut you down. I have heard that they will give you one more opportunity to continue to work for them if you get caught.

 

  • Some people are still using auto-accept tools or software for EML, M2M and REOtrans, even though they know they shouldn't continue using within their sites.

 

  • Most people don't think it's fair when they consistently see themselves being beaten out of countless of opportunities to get broadcast BPO orders. I always try to mention when talking to people about this, that they may not be aware of this, but people in the BPO and REO business have been using both the auto-accept tools and software for years, it's just now that the secret is officially out!

I'm not sure if all of this is a trend, but I can tell you that I've always felt that it would be more beneficial if each company that assigned BPO's would give out BPO orders to agents based on their rank and rating, instead of broadcast their orders to the masses.

Please let me know your thoughts, opinions and questions about anything within this blog! I'm here to help, just let me know how I can serve you!

Warmly,

 Nicole Ocean

 BPO Automation Group/Nicolesdreams eBooks

 Certified Real Estate Instructor/BPO Trainer

 www.bpo-automation.com

 www.nicoleocean.com

 360-223-2482

 

June 29, 2009 -- This video by the BPO Automation Group shows our solution to order auto-acceptance, based on the iMacros software suite. We demonstrate a number of past & present auto-acceptors, automatically checking test-accounts and accepting orders

Our software is transparent and secure - it uses your own account information and runs from your own machine, avoiding the potential for data loss or theft and meeting BPO provider requirements for encrypted data security. It's stealthy, running indistinguishably from a human user, so you can rest easy knowing that you're not going to damage relationships with your top providers.

BPO Auto-Accept Video (YouTube):
http://www.youtube.com/watch?v=rZmxQ_WngT4


While the software in this demo is visible, our client installations run invisibly - hiding in your system tray, without disrupting normal workflow or consuming all your system resources. If you like what you see, and have questions about it, check out our website, view our product catalog, or call us today at (360) 223-2482 for additional information!

Visit us online for additional information or call today!

Written by my business partner, Tim Ventura of the BPO Automation Group

Check out our website: www.bpo-automation.com

Take a peek at our products and services:

http://www.bpo-automation.com/Product-Catalog.pdf

Telephone: (360) 223-2482

 
 
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Nicole Ocean

Bellingham, WA

More about me…

Nicolesdreams eBooks & BPO Automation Group

Address: P.O. Box 382, Ferndale, WA, 98248

Office Phone: (360) 223-2482

Email Me



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