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closing coordinator: Benefits of using an Online Transaction Management System - 10/05/11 09:18 AM
Benefits of using an Online Transaction Management System:
1.      Connects to your Office. You can connect virtually with your office so you can spend less time at your desk. You will have 24/7 access to all of your files.
2.      Document Tracking. Allows the Broker and Agent better document tracking methods. With the increasing requirements established by regulatory agencies, brokers and agents must constantly prepare to have all documents available if an audit is required.
3.      Efficiency. The integrated nature of OTMS eliminates paperwork. Brokers and Agents can now burn each transaction to CD. Most OTMS will allow the Broker or … (2 comments)

closing coordinator: Determine Your Client's Level of Satisfaction - 09/20/11 04:09 PM
Experienced business professionals know that the key to building a dynamic business is to create referral businesses. How do you convince your current clients to provide you with new leads? How do you convince past clients to come back as repeats? How do you surpass the previous service with new services that will “WOW” the client?
Besides creating a marketing plan, a new layout for your pre-listing presentation, creating a brand, or rolling out a new website, an important key is to provide excellent customer service.
When you have an unhappy clients, the unhappy client doesn’t generally complain, he or she … (1 comments)

closing coordinator: Quick Links to The City Utility Water Departments - 08/29/11 06:20 AM
Quick Link to The City Utility Departments
 
While setting up several of a client’s water/sewer utility services in Texas, I came across a site that actually allows you to setup one main account and link it to multiple utility companies that are servicing different cities across the USA. This is a great list for agents in California, Texas, Oklahoma, and South Carolina. Check it out, there are other states listed.
 
The process is easy to setup. You will need the account number and the Tax ID or Last Amount paid on the account.  https://www.municipalonlinepayments.com/search/services/utilities
 
This site is highly recommended … (2 comments)

closing coordinator: How do you color code your paper files? - 06/13/11 06:47 AM
Color Coding your Files for the Non-Paperless Office. Tip for easy file identification if you are not on a Paperless system.
Yellow - Prelist Property -this file will consist mainly of the initial file assignment from the asset management company including,  the initial BPO, photos, occupancy information, CFK info copies, etc. Orange - Active Listing Property - listing agreement, disclosures, marketing information, absorption reports, and related documents. Blue - Under Contract - The file has progressed to the closing stang. Should include all documents pertaining to the closing of the property and previous file information/content above. Green - Closed File - HUD, … (7 comments)

 
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Carolyn Nelson, Independent Listing and Closing Coordinator Assistant

Durham, NC

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Address: PO Box 97, Durham, NC, 27702

Office Phone: (919) 399-4543

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