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reo assistant: Determine Your Client's Level of Satisfaction - 09/20/11 04:09 PM
Experienced business professionals know that the key to building a dynamic business is to create referral businesses. How do you convince your current clients to provide you with new leads? How do you convince past clients to come back as repeats? How do you surpass the previous service with new services that will “WOW” the client?
Besides creating a marketing plan, a new layout for your pre-listing presentation, creating a brand, or rolling out a new website, an important key is to provide excellent customer service.
When you have an unhappy clients, the unhappy client doesn’t generally complain, he or she … (1 comments)
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reo assistant: Quick Links to The City Utility Water Departments - 08/29/11 06:20 AM
Quick Link to The City Utility Departments
While setting up several of a client’s water/sewer utility services in Texas, I came across a site that actually allows you to setup one main account and link it to multiple utility companies that are servicing different cities across the USA. This is a great list for agents in California, Texas, Oklahoma, and South Carolina. Check it out, there are other states listed.
The process is easy to setup. You will need the account number and the Tax ID or Last Amount paid on the account. https://www.municipalonlinepayments.com/search/services/utilities
This site is highly recommended … (2 comments)
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reo assistant: REO Tip #5: Setup your Vendor and Utility Bill Online for REOs - 08/25/11 09:18 PM
One of the dilemmas often faced by brokers and agents is keeping track of the utility bills once it is in the mail and/or once it is on your desk among the pile of other invoices, contracts, bids, BPOs, and the mass of other forms the broker and agent see on a daily basis.
One way to combat this problem is to register your utility accounts online. Most utility companies will setup your account as a commercial account. This will allow you to setup each property account in one main account.
Do not send your utility bill to … (2 comments)
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reo assistant: Setting your Sights on the Target! - 08/23/11 08:47 AM
Setting your sights on the target, don't waiver, and aim!
Are you aiming for the mark or shooting from the hip without a target in mind? The end of the year is near and how many of us have set our sights on the target? Don't spend another year wondering how you are going to succeed as a realtor. Aim for the top prize of being a "TOP PRODUCER."
Each day should start with a plan. Real estate is not a job, it is a CAREER! When you work, work with conviction, commitment, and love for the career you have chosen. … (0 comments)
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reo assistant: Six things you need for REO Reimbursements - 10/31/10 11:28 PM
Before you submit a reo reimbursement to the reo bank or asset management company, there are five items you need to double check.
1. Vendor Correct Contact Information. The vendor contact information must be correct at all times. Make sure you have accurate information such as the full and correct vendor name, complete address, phone number, and business license number.
2. W-9 Forms - A completed and accurate W-9 form is very important. It doesn't matter if you are paying the vendor or if the bank/asset management company is paying the vendor. Inaccurate social security numbers or tax ID will often … (3 comments)
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reo assistant: REO Reimbursements Tip - How to Manage the Utility Reimbursements - 06/07/10 09:43 AM
Why is it so hard to manage your reimbursements for utility expenses?
I process many reimbursement expenses for brokers and agents around the country on a daily basis and the most self-created problem that brokers and agents have is that they lose thousands of dollars monthly in reimbursements for utilities from the bank. What causes this problem?
Being unorganized Not taking care of the expense when received Paying late fees Sitting on the paid bill and submitting when time permits, often 4-6 months later Utilities should be the simplest of all to take care of when you know what you are … (4 comments)
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reo assistant: Is your Lack of Property Marketing Helping or Hurting the Seller? - 04/22/10 07:22 AM
Whether you are working with traditional real estate, short sale, or a bank own property, you have a duty to your sellers to help them sell their property. When I visit the websites of many agents, I see the hyped up verbiage regarding what the agent will do for the seller, how the property is marketed, the location of the marketing, etc. Then, when you review many of the listings, the marketing that goes into the remark section of the MLS and REALTOR.com website is often a one sentence line that doesn't even begin to describe the property.
Buyers want to … (4 comments)
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reo assistant: Working with a Closing Coordinator, what do you need? - 01/20/10 08:38 AM
Are you in need of a closing coordinator but don't know where to start? Say no more, I have included a list of items you should prepare in advance so the transition for both of you will be pain-free and less stressful.
Job description - know in advance the segment of work you would like your coordinator to complete such as MLS changes, closings, moving cards, after closing maintenance, etc. Not all closing coordinators offer the same services. Task List - A task list is a list of step that you normally following once you receive a ratified contract on … (1 comments)
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Carolyn Nelson, Independent Listing and Closing Coordinator Assistant
Durham,
NC
More about me…
Online REPA
Address: PO Box 97, Durham, NC, 27702
Office Phone: (919) 399-4543
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