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repa: What Can't my REVA Do? REPOST - 03/21/12 07:27 AM
There are very few tasks that a REVA cannot complete.
Make sure you create a job description that is clear and will define the requirements of the assignment.
If you are seeking a Marketing Coordinator, don't switch around the position after hiring the assistant and insist that the Real Estate Virtual Assistant provide Marketing,  Listing, Closing and Leads Management.
Most of us will only work in specific fields and only a few of us have provided services long enough to have advanced skills providing all services.
Create a check list of tasks that you do every day.
Separate those tasks by … (7 comments)

repa: 5 Quick Tips for Increasing your Client Base - 12/27/11 09:38 AM
5 Quick Tips for Increasing your Client Base
Increased listings should not begin with marketing to new and potential clients but begins with continued nurturing of current and past clients. With that being said, build a client referral base with existing and past clients. Let those individuals become your main spokesperson and cheerleaders. WOW your current and past clients and they will refer you to their family, friends, and co-workers. Nurture your current intake of leads, cold, warm, and hot. Make contact on a regular basis. Don't settle for canned contact messages, customize the message to address the buyer or seller's needs. Strategically … (0 comments)

repa: Tip: Revamp Your Business for 2012 - 12/01/11 11:00 AM
The real estate market has slowed down for many agents over the past 4-5 years. Some agents have opted to pursue another career by leaving the industry, some decided to add a second field or take on a part time job, and other opted to take advantage of the slow market by taking a hard look at their business and determine what is needed to fix what is broken and/or make it better.
There is a plethora of information available to all industry professionals that will assist in  taking our individual businesses to another level. However, it will require research, hours … (0 comments)

repa: The Closing Is Never Successful Until It Is Put To The Final Test - 11/29/11 09:49 AM
So do you think your closing was a success? Well, a closing is never a success if it is not put to the final test.
What do I mean? I'm not referring to the final docs being sign at the closing table or  your commission check was delivered. What I am referring to is a happy buyer AND seller, not a happy buyer OR seller.
There is a misconception that if only one side or the side you are representing is happy with the outcome, the closing and sale is a success. No, you are only looking at one part of the puzzle. … (0 comments)

repa: Sharing Your Outlook with Your In-House and Virtual Team - 10/13/11 12:17 PM
Once again, another company’s invention to create a way to share your Outlook folders with another person on the other side of the world has made my life easier. I found Shared O several years ago while debating between having a client use an online server or backup and send files via email. Either way, both process was a royal pain and required too much work. It has been close the 3 years and we are still on track.
Shared O allows you to share one or several email, tasks, calendar, and contact folders in a flash. The process is so … (0 comments)

repa: Benefits of using an Online Transaction Management System - 10/05/11 09:18 AM
Benefits of using an Online Transaction Management System:
1.      Connects to your Office. You can connect virtually with your office so you can spend less time at your desk. You will have 24/7 access to all of your files.
2.      Document Tracking. Allows the Broker and Agent better document tracking methods. With the increasing requirements established by regulatory agencies, brokers and agents must constantly prepare to have all documents available if an audit is required.
3.      Efficiency. The integrated nature of OTMS eliminates paperwork. Brokers and Agents can now burn each transaction to CD. Most OTMS will allow the Broker or … (2 comments)

repa: Transaction Management Programs - 10/05/11 08:18 AM
There is a growing trend in using online transaction management programs. But are the programs worth the investment? Sure. However, the program selected is only as good as its users.
Some agents equate price with quality, other equate quality with ease of use. As a transaction coordinator, I prefer to place value on the ease of use and security of information. If your buyers and sellers are stumped with the program and find logging in a chore, it might not be worth it. If your clients, are constantly calling because they are having difficulties uploading or download documents, posting messages/notes, or … (3 comments)

repa: REO Tip #6 – Save Money, Don't Waste Money on REO Late Fees! - 08/26/11 04:16 PM
REO Tip #6 – Save Money and Not Waste Money on Late Fees!
 
For the single agent or small REO brokerage, access to money is not always easy and there are times when you may need to delay payment on certain invoices. However, when you decided to join the ranks of the thousands of other agents in the REO industry, you elected to take the bull by the horns and accept the financial terms set forth by the asset management companies.
 
Several Keys to Help You Save on Late Fees:
 
·       Pay all bills on time.
·       Use … (0 comments)

repa: Illegible Contracts and Disclosures are Unacceptable! - 08/08/11 08:38 PM
Remember when you were learning how to write your ABC 123 in pre-school? Remember when you turned in sloppy work or if your letters didn't touch the lines your teacher would make you start over? Well, for some agents and brokers, let's go back to pre-school.
Please read the directions that came with your fax machine if your fax machine is reducing the print size of the information. The traditional fax machines will adjust the print size by 25 - 33% if the fax document is larger than the regular 8.5 x 11 sheet of paper (default size). If at all … (7 comments)

repa: Where Did that Hurdle Come From! - 07/27/11 07:23 AM
Your Competition!
Don't get side track by success, it can be and often is, temporary.
Your competititor just moved a hurdle in front of you while you were sleeping, thinking so grand of yourself, you didn't realize that #2 was on your heels and taking advantage of your weaknesses and overindulging in success. While you were out jumping the blocks and hurdles, your competitor figured out a way around and under the hurdles.
A few key thoughts to keep in mind:
Always have a plan. Be aware of #2 and #3. Don't be so free with your business information by listing all of … (0 comments)

repa: 25 Promotional Tips for Agents - 07/18/11 06:12 AM
Start a blog, write about the community and real estate market, remain consistent, and be committed and writing daily. Put a brochure/business card in every envelope you send in the mail. Tie in your newsletters with another professional (like a dentist). Develop the team concept and promote it (title, mortgage company, escrow company, etc). Use a "media alert" format to get an interview. As a "thank you" for referrals to you, send flowers to the office of the referral source. Send a letter with your brochure/business card to expired listings and FSBOs. Write an article. Send reprints to all your contacts. Bring your … (3 comments)

repa: Don't Forget the Human Touch, Say Thank You! - 07/15/11 07:10 AM
Don't forget the Human Touch of the business, Say "Thank You!"
Do you show your current and past clients that you care and thank them for all that they have done? Maybe your buyers were exceptional throughout the entire homebuying process, stayed on top of the requirements and was not selfish of your time but worked with you and not against you. Maybe your seller followed every item on the house cleaning checklist, didn't smoke in the house, kept fresh baked goods on the counter for every showing, or simply made the selling process, "TEAM WORK." Maybe you met someone at … (2 comments)

repa: 5 Reasons Why REO Brokers/Agent Lose Reimbursement Money - 07/06/11 08:28 AM
All REO agents have experienced problems getting reimbursed by the bank for one or more reasons. While it is true that most of the banks intentionally throw obstacles in the process to avoid paying a reimbursement, often the broker/agent cause their own problems.
Not obtaining and retaining approvals in writing. Accepting approvals via phone from the bank. These approvals cannot be validated when it is time to receive your reimbursements. Submitting your invoices too late. Most banks require all invoice submissions within 30 days or less. You should aim for 7 days to ensure quicker processing and allow time to correct any … (0 comments)

repa: Keeping Track of the Paid Utility Bills to Avoid Duplicate Payments - 06/08/11 06:24 AM
It is easy to double or triple pay a utility bill due to most utility companies not having a system that will create an invoice number and an account number on each statement. So what do you do? For those that only list an account number, add a hyphen (-) and the month at the end of the account number so you can identify which month you are paying. If you are a QuickBooks user, the software will alert you to duplicate invoice number allowing you the chance to research the invoice before paying.
Example: If you statement does not list … (1 comments)

repa: Creating a Target Real Estate Newsletter - 08/29/06 06:45 AM
Attracting and retaining a loyal client base is vital to your real estate business. One of the most effective strategies for reaching current and potential clients is to create a branded real estate newsletter. Before you send a newsletter to your clients, however, it's wise to define their real estate needs and the profile of your sphere. Are the individuals on the list a potential or just another name collected through random selection? Are you providing information that lack interest and is of no concern in today’s housing market? The more your message is targeted to your customers, potential customers, and … (5 comments)

 
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Carolyn Nelson, Independent Listing and Closing Coordinator Assistant

Durham, NC

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Address: PO Box 97, Durham, NC, 27702

Office Phone: (919) 399-4543

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