Customer Service and Communication - 07/21/11 03:56 PM
Yup ... another post about relationships ... LOL
This week I've learned the real value of providing good customer service.  As many of you now know, I own the development and distribution rights to a software package called "ReDocs", and this package is mainly used by Real Estate Attorneys for completing and filing all the forms required when a deal closes.  Many of our clients have been with  us for over 10 years and have come to rely on our software.
So, when a workstation all of sudden doesn't work, it can cause real headaches, real stress, and can have real … (1 comments)

Referral Networking – You must plant before you harvest - 07/11/11 10:58 AM
“What is in it for me?”
NOTHING … if this is the attitude with which you approach any potential networking group or activity, and even more so if the group is designed to bring referrals to its members.
Relationships – networking, marketing, sales, business development – it is all about relationships. The only time you can “play the numbers” is if you have a limitless advertising budget and you don’t really care with whom you do business. I’m sure the large soda manufacturers don’t really care about “you”, the individual. They care about “you” the collective, and for them, the numbers … (3 comments)

Get Rid of the Typewriter! - 07/08/11 03:03 PM
Do you have forms that you need to fill out for your transactions?  Do you find that for some, or many, you need to type or handwrite the information ... over, and over, and over again?
We can help you!
Hi, my name is Patrick Ciriello, and I own a product called ReDocs, which is short for "Real Estate Documents."
Our system, which has been developed over the last 15 years, supports over 300 forms used by Real Estate Attorney's in Vermont and New Hampshire, and those around the country doing business in those states.
The secret, however, is that we … (2 comments)

 
2010-11-19_00

Patrick Ciriello

Chester, VT

More about me…

Hawks Mountain Consulting

Address: 126 Gould Rd, Chester, VT, 05143

Office Phone: (888) 236-8015

Cell Phone: (818) 397-3959

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