listen: Cultivating Loyal Clients - 07/02/08 02:47 PM
Building Client Loyalty
"If we don't take care of our customers, someone else will."
A real estate company depends upon clients for survival. No clients virtually translates to no business! So, it's no surprise to see companies allocating huge funds to market to new prospects with the goal of turning them into clients. But in the process of chasing new clients, many of these businesses forget their existing client base.
A successful business will typically see 80 percent of its business coming from 20 percent of its clients. And it is this loyal client base that has to be protected. Remember, … (3 comments)

 
Tom Higgins, Thomas Higgins - Berkshire Hathaway Home Services (Berkshire Hathaway Fox & Roach Realtors)

Tom Higgins

Thomas Higgins - Berkshire Hathaway Home Services

Plymouth Meeting, PA

More about me…

Berkshire Hathaway Fox & Roach Realtors

Address: 1600 N. Bethlehem Pk, Spring House, PA, 19002

Office: (215) 542-1770

Fax: (866) 916-0590



Links

Archives

RSS 2.0 Feed for this blog