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communication: Creating a better "standard of practice" for agent to agent or broker to broker referrals - 01/14/12 12:54 PM
As your blogging, web marketing and social media efforts grow into more contacts from consumers requesting assistance in buying and selling real estate, you will find that many of them are not quite in your own market area. Maybe right now you are too busy to take on one more client so ask someone in your office to help.  Or perhaps for whatever reason - they want a short sale and you don't elect to do those, for instance - these people should be referred to another great realty professional.
Carefully, you locate and select just the right Realtor or … (15 comments)

communication: Is It Rude to Call (Rather than Text or Email)? - 04/12/11 10:52 AM
My kids are 20 and 21, and for the last couple of years, it's been very clear to me that they far prefer texting or emailing to phoning unless we have something big to discuss (or are making our weekly family conference call to catch up on life).  I had heard that this was a trend among millenials.
But a week or two ago, while driving in my car I was listening to Gil Gross on KGO radio out of San Francisco and the topic of the hour's show was whether or not it was rude to phone someone.  As I recall, nearly … (2 comments)

communication: After the Interview or Presentation: The Next Step in Hiring and Not Hiring Agents - 10/18/08 08:39 PM
Client presentations and interviews, whether with buyers or sellers, are a chance for consumers and agents to learn if working together is a good idea. It's a mutal interview. These appointments sometimes end with the buyer or seller letting the agent know that they have more real estate professionals to interview and need a little time to make a decision.
As agents, we'd love to get a prospective client's enthusiastic "yes" (if we also want to work with them) at the end of these meetings. That does happen some of the time. But we  Realtors are used to waiting through other interviews to get the decision.
What happens … (2 comments)

 
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Mary Pope-Handy, ABR, CRS, ePRO, SRES, ASP

Los Gatos, CA

More about me…

Sereno Group Real Estate

Address: 214 Los Gatos-Saratoga Road, Los Gatos, CA, 95030

Office Phone: (408) 335-1432

Cell Phone: (408) 204-7673

Email Me

A discussion on the real estate market and practice, particularly in Silicon Valley, CA.











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