customer service: Customer Service and Follow Up... - 03/26/08 11:04 AM
In todays highly competative market, you would think that companies would be highly cognizant of the customer service they provide to their customers... their lifeblood.
Over the last week, I have experienced an incredible array of customer service styles from various companies in the technology field.  I will not name them, or describe their … (2 comments)

customer service: What happened to customer service? - 09/25/07 05:44 PM
The key to a successful business is to provide outstanding customer service.  It's no wonder, then, that various carriers in the airline industry have such a hard time staying in business.  On a recent trip across the country, my wife and I flew a major carrier that we hadn't flown with in … (3 comments)

customer service: Across State Lines, Part 2... - 09/25/07 05:22 PM
Quick Recap:  After requesting information on a property across the country, I was informed (via e-mail) that an in-person meeting was required to receive the information.
After receiving this agent's request for a "sit down" meeting, I replied back to explain that this was impossible at the moment, as I live across … (0 comments)

 
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The Entire Team of Price & Company Professionals
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