PuroClean Professional Services's Blog

State of Emergency Declared Ohio

PuroClean Professional Services — Fri, 22 Jul 2011 15:17:46 -0700

Help for Flood Victims

Thousands of people have had their lives turned upside down by the serious storms this week and the flooding that has ensued. Summit County was hit especially hard and declared a state of emergency. We are honored to be able to come to the aid of families during this frustrating time when their homes, belongings, and sense of normalcy are all at risk. Because of the sheer magnitude of this event, we have been heartbroken that we have not been able to help every homeowner in need. We have our technicians working 16 hours per day scrambling to get people put back together as quickly as possible but we, along with other mitigation companies and city workers, are unable to serve everyone as quickly as we wish.

In light of this fact, we would like to do what we can to help advise homeowners as to how best to get through this disaster.

First and foremost, try to relax.

As impossible as that may sound, it is a very important first step for being able to think clearly, act swiftly, and communicate calmly, all which will help you get to the other side of this without undue stress. We understand how horrendous the situation is with flooding and sewage in your basement; it is possibly the worst day of your life. But, if you can stay focused and patient, you will be able to do what is necessary to eventually get back to normal.

Important Information!

Although we are not able to provide as fast of a response as we typically do, please call us for help and we will do everything we can to help you out: 866-944-7876. Residents with flood damage can call 311 to report flooding or sewer backups to the city.

To help minimize loss, and prevent further damage while technicians from PuroClean Professional Services are en route, we suggest property owners follow these guidelines;

· Call your agent.

· Take photographs of the damage.

· Keep all receipts from hotel stays, home repair materials, etc.

· If sewage is backing up in the shower or under the toilet, your whole system is backed up. Call a professional and don’t use other sinks or toilets.

· Appliances exposed to water should be serviced before being used again.

· Throw out all food, including canned goods, medicines and cosmetics that have been touched by flood water!

· Keep a photographic inventory of anything that must be thrown out.

· Don’t take pets into a flooded area and never let them drink standing flood water.

· Remember never attempt to clean or remove raw sewage by yourself! You can put yourself at serious risk of gastrointestinal diseases and Hepatitis.

· We recommend closing the vents in the affected area (if possible), closing the door and placing a towel or other item to seal off airflow until the professionals arrive in order to make it as bearable as possible.

Those displaced by the storm can seek shelter at the Reimer Community Learning Center Shelter at 2370 Manchester Rd. That facility will be equipped with Red Cross staff, volunteers, and medical personnel, and will be open around the clock as long as there is a need, the city said.

Also, all of Akron's community centers will be open until 9 p.m. Wednesday night to provide a place for residents to get out of the sweltering heat.

Don't Hate Your Basement

PuroClean Professional Services — Mon, 18 Jul 2011 16:02:22 -0700

Considering the extensive flooding in the Midwest this last spring, it would be easy to curse the day your basement was born.

It’s a dank pit below your feet, in some cases constantly flooding, growing mold and smelling foul. Condensation forms on pipes and walls, sump pumps get overwhelmed or fail and your precious belongings stored below get ruined….arrgh!

You may swear that you’ll never own a basement again. BUT… consider the alternatives. The grass is not necessarily greener without a basement.

Alternative #1 - Crawlspace:

A crawlspace has all the same characteristics of a basement with 3-5 feet less ceiling height and possibly dirt floors. Many a cold winter’s day have I spent on my belly crawling around dealing with moisture problems within these places, typically only suitable for raccoons and hobbits. Utilities are irksome to access (like a broken pipe, electrical or HVAC system) and good luck replacing your furnace filter! I don’t even want to get started about the all-around nastiness of sewage in a dirt-floor crawlspace.

Alternative #2 – Concrete Slab:

This should work, right? No pit under your feet…what could go wrong? Many slab homes utilize concrete to install ductwork, water supply lines, drain lines and other utilities, but, much like utilities in any other home, these will fail or require maintenance. Instead of walking into a basement or scooting into a crawlspace, you are bringing in a jack hammer, the whole time hoping you know exactly where the problem is and that the problem area isn’t under a wall or a cabinet. Not to mention, if a pipe above the slab were to break it just continues to spread horizontally into the living space, tainting kitchens and bathrooms. Flood waters are often not covered under property insurance and falls under Category 3/black water due to all the fun pollutants it picks up along the way requiring all of the drywall and textiles to be removed that have been touched by the filth. Hopefully the homeowner has thousands of dollars squirrelled away for such an occasion.

Alternative #3 – Learn to LOVE (or at least take care of) your basement:

Although I am not a fan of disaster proofing your home and taking every step of the building process to think “ok, what if I flood?,” there are materials such as fiber mat drywall, vinyl composite trim, nature stone floors that will help minimize damage. A battery backup with check valve on your sump pump system is a great idea too. Simply put, build to code and mitigate damage quickly using certified professionals.

Mike’s Advice

Obviously my advice is to keep your basement. Responsible ownership is the key. Think about what you keep and where you keep it. Plastic totes, pallets, or wood blocks minimize damage and make for easy cleanup. Finished areas need to consistently have a relative humidity below 60% with strong foundation walls and floors. A drop ceiling is always a good idea vs. drywall; drop ceilings make for slick access to utilities and it is simple and inexpensive to replace damaged tiles. If you are going to frame up and install drywall and insulation, build away from walls to allow the foundation to breathe. Keep in mind, though, with all due respect to the Transamerica pyramid, there are no disaster proof buildings, especially when it comes to water damage.

Don’t give up! Basements are still the best, as frustrating as they may be. If managed carefully, (a big ‘if’) crawlspaces can be effective spaces for storage and access to the utilities. However, the addition of a basement is typically a better investment during new construction.

Mike Bowman is a Production Manager for PuroClean Professional Services in Brunswick, OH and is a Master Fire & Smoke Restorer, Water Restorer and Textile Cleaner having served North East Ohio for 12 years. He has been asked to speak about restoration for the Red Cross and has been an instructor for the TMC Group in both the United States and Canada. He can be reached at: mbowman@puroclean.com

Hilarious Remedy to Halt Flooding

PuroClean Professional Services — Fri, 20 May 2011 13:28:44 -0700

Look at this guy, trying to end flooding single handedly. While this is surely not the recommended action when heavy rains start hitting your neighborhood, I can definitely understand why this guy would go to such lengths to stop water from entering his home. Either way, it is an interesting tidbit.

PARMA, Ohio - A Parma man was arrested after police say he stuffed carpet into a sewer during Thursday night's rain storm.

The incident happened in the 2700 block of Fortune Avenue in Parma when a neighbor confronted 56-year-old John Kish for blocking the sewer with pieces of carpet, police said.

The Parma Police Department said the neighbor told Kish he was going to take the carpet out of the sewer, but Kish said "Don't, I'm locked and loaded." The neighbor told police he believed Kish would shoot him.

After the Fire is Out...

PuroClean Professional Services — Thu, 21 Apr 2011 15:28:38 -0700

The fire is out, and the smoke has cleared. The fire department is gone, and the home owners are left with a disaster on their hands. It is important to have a professional mitigation company that can meet the required professional standards in service while recognizing the importance of extending true compassion and understanding.

After a fire is extinguished, a homeowner's first obligation is to call the insurance company. This is most likely the first, and probably the only time, they will have to deal with this type of situation. They are distraught, stressed and traumatized. They need help.

So, what do you say to them? What suggestions can you make to begin the process of not only restoring their property, but also helping to restore their lives?

Safety is always the first concern. You want to ensure that the homeowner does not enter and walk around in the structure, which could expose them or other occupants to hazards. This can be a problem because smoke darkens the structure and obstructs the view of identifiable safety concerns. There may be compromised structural components, falling debris or even electrical-safety issues. Depending on the severity of the loss, the homeowner or other occupants may need to consider leaving the building.

In addition to the structural hazards, it is also important to consider health issues, especially in exasperating any respiratory ailments or concerns of the homeowner or others living in the damaged structure. Every fire generates particles of incomplete combustion (PIC's) that remain in the air and on surfaces after the fire is out. Many of these PIC's are known as carcinogens. They range in size from 0.1 to 4.0 microns. A micron is 1/1,000,000 of a meter-takes the thickness of a dime and slices it 1,000 times! Because of their very small size, PIC's are easily inhaled.

The homeowner should consider leaving the structure, at least temporarily, especially if someone already has a known respiratory concern (infants, seniors, diabetics, asthmatics, etc.) If the homeowner decides to leave, have them secure the property to the highest extent possible. The next step is to get the professional mitigation company involved immediately! The sooner they start the restoration process, the easier it is going to be to assess, evaluate and act on the damage. The faster the response is, the greater the chance of saving property and possessions. For instance:

WITHIN MINUTES:

Plastic and marble surfaces begin to permanently stain. "The most effective way to ensure maximum service and outcome is to recommend a mitigation company you know and trust."

WITHIN HOURS:

Metals tarnish, grout stains, fiberglass yellows and furniture yellows.

WITHIN DAYS:

Flooring stains, fabrics are lost, and wood furniture finish is compromised.

And, the list goes on. The faster a professional can begin, the faster the occupants can return to a restored and healthy environment, and the better the homeowner can manage the loss to keep restoration costs as low as possible.

A professional mitigation company's personnel know how to allay the many concerns and fears that a homeowner has after a fire. A prompt, knowledgeable and sympathetic response will go a long way in explaining the process and assuring them of the best possible outcome. The most effective way to ensure maximum service and outcome is to recommend a mitigation company you know and trust. Explain to the homeowner that they will be contacted; then call the mitigation company with the necessary information and let them make contact. Check with your client to confirm contact, but if you've made the right referral, the company should have already made contact letting them know what to expect-and that they will be on the site in a matter of hours.

Another responsibility of the homeowner is to document the personal items they have lost and try to attach a value. Take a moment and think of all the things you would hate to lose if a fire occurred in your home. Your customers are experiencing those emotions for real. They should review what was in the affected room or rooms and begin documenting losses as soon as they are able. A professional will take the time to communicate with the insured on the processes that will take place, how their property and personal items will be protected, and work with them on getting their lives back together.

The responsibility of the professional Smoke and Fire Company includes:

• Respond rapidly to the customer

• Communicate the procedures and secure an authorization

• Scope the damage and provide a detailed estimate

• Control and contain to prevent continuing damage

• Prevent cross-contamination

• Properly clean and process the entire job

• Process and properly dispose of wastes

• Provide effective odor control

• Provide an environment ready for any final repairs

From the time the first call is received until the mitigation is complete, a professional mitigation company is essential in handling the claim and in managing the cost.

PuroClean Professional Services

866-944-PURO (7876)

PuroCleanProServices.com

What to do after the storm

PuroClean Professional Services — Thu, 07 Apr 2011 16:09:53 -0700

"April showers" are sometimes much more than just a bit of rain. Spring weather can include a wide range of weather activity - including serious storms with severe winds that can cause serious structure damage and heavy rainfall that can cause over-the-ground flooding, or even flooding from streams and rivers.

The storm season is upon us! If you experience damage of any size, these tips may help you get your home back in order more quickly. Keep this advice handy for quick reference.

INSURANCE

Call your agent as soon as possible.
Take photographs of the damage.

GETTING HELP FOR YOUR HOME

When checking your home or business for damages, watch out for fallen power lines, standing water that may be electrically charged, and wild animals driven into the open.

Plumbing: Check pipes inside and outside your home (i.e. irrigation systems). Within your home, there are usually shut-off valves in specific areas near toilets and under sinks. If necessary, locate the master valve and shut off all water to your home. If sewage is backing up in the shower or under the toilet, it probably means your main sewer line is clogged or broken. Don't make the problem worse by using other sinks or toilets. Call a professional for assistance.

Roofing: Check your roof for missing shingles. Even if only a few shingles are lost, do not risk life and limb by going onto your roof. Call a professional roofer, contractor or handyman. They have the skills, tools and equipment to do the job safely and properly. Have them do a temporary "fix" to stop rain coming in, until a permanent solution can be arranged.

Electrical: Most damage to electrical systems comes from water. Appliances exposed to water should be disconnected from their power source and serviced before being used. Check for frayed wires and watch for sparks. If you have structural damage or see exposed wires, call an electrician. Keep the power off - there is the possibility of electrocution if you turn the power on yourself. Exterior breaker boxes are typically rain-tight but may not withstand a major storm - if you suspect water has infiltrated the box, call an electrician before turning on the power. Avoid metal fences - they may carry a charge from fallen or dangling utility wires. If a limb or tree has fallen on a power line near your house, turn off the power and call the utility company. If the limb touches your property, it becomes your responsibility. Call an electrician. Do not attempt to cut or clear fallen trees that are around power lines.

FLOODING

For flooding problems, your best plan is to call a professional restoration company. If you decide to do-it-yourself, here are some tips that may help: because of contaminants (such as sewage, oil, pesticides, etc.), take precautions and wear boots, gloves, eye protection, and a respirator; minimize the damage by removing standing water (pump or squeegee the standing water and use a vacuum only if it's a true wet-dry vacuum); remove everything absorbent that has been contaminated by flood water (carpeting, carpet padding, furniture, drapes, etc.); use air movers and dehumidifiers to dry out the area; throw away all medicines, cosmetics, and foods - even canned goods - if they have been submerged in floodwaters; check for hidden moisture behind wallboards, and take out damaged portions to avoid mold; and clean floors and cabinets by washing them with detergent, then disinfect with a disinfectant from the grocery or hardware store. Remember, keep a photographic (or video) inventory of anything you must throw out.

FIRING UP THE CHAINSAW

Don't! Clearing away a broken tree or a large downed tree can be dangerous. A professional should be contacted.

AUTOMOBILES

Automobiles can easily be damaged by floodwaters, tree limbs, or falling debris. If an automobile is damaged: notify your insurance agent; cover broken windows if the car appears salvageable; and list valuables in your car that have been lost or damaged.

SCAM - ALERT

Unfortunately, storms and natural disasters bring out those who take advantage of the situation. But by following a few practical guidelines, you can help protect yourself from additional loss: try to work with local or known contractors (verify with the Yellow Pages); don't pay for work until it is finished and you are satisfied (if a reasonable down payment is required, get a written contract detailing all the work to be performed); pay with a check or a credit card. Beware of a contractor who tries to pressure you. If an offer is only good "now or never," find someone else. Obtain written estimates for all proposed work that include proposed scopes and prices. Also, beware of charity scams that might use a storm to make their pleas for donations more plausible; only give to organizations you know and recognize.

Regardless of the circumstances - damage from storms or floods, or damage from fire, smoke or even mold, call your local PuroClean office@ 866-944-7876, the Paramedics of Property Damage^TM. These professionals are standing by to mitigate the loss and prevent further damage, and to provide restoration services to return the property to a pre-loss condition as quickly as possible. All PuroClean offices have professional, well-trained technicians who provide the latest state-of-the-science services to all property damaged from water, fire/smoke, mold, and other disasters.

PuroClean Professional Services

866-944-PURO (7876)

PuroCleanProServices.com

Myths of Mold

PuroClean Professional Services — Fri, 01 Apr 2011 09:58:20 -0700

The Myths of Mold Removal

Cleveland, OH (Grassroots Newswire) April 1 2011 -- No property is ever safe from mold, and unfortunately the average property owner has limited knowledge on treatment methods when the fungus is discovered. PuroClean Professional Services of Northeast Ohio, part of the nation’s fastest growing property damage remediation franchise, is available 24/7 to relieve property owners when mold appears, preventing any further damage or health risks.

While it’s true that a mold appearance must be addressed immediately, there are many myths regarding mold treatment. Luckily for area property owners, PuroClean Professional Services, known as the "Paramedics of Property Damage," has the tools and training to bring mold under control and educate homeowners about common mold misgivings.

According to Emilio Soli, who owns PuroClean Professional Services, property owners who are misinformed about treatments for mold sometimes cause further damage trying to remediate the mold without professional help. It’s important to call a PuroClean Professional Services professional when mold is spotted or if there is a musty smell.

When attempting to take proactive steps before a PuroClean Professional Services professional arrives, it’s imperative to be aware of the following myths:

It is a common belief that bleach will fix a mold problem, and while it will kill living mold if applied properly, it does not prevent immediate re-appearance. There is no all-inclusive product for sudden mold removal.

Use of Ozone will not destroy mold and can be potentially harmful to all life in the property -- including humans.

Mold can’t be controlled with high heat drying, and the heat can cause secondary damage, such as over-drying wood furniture, melting plastics and killing indoor plants.

Mold resistant drywall is available, but mold resistant does NOT mean mold proof. Mold resistant products are not the answer to keeping property mold free. They can play an important part, but careful design, construction and maintenance are key to keeping property dry, and ultimately preventing mold.

According to the Center for Disease Control, exposure to the allergens produced by mold can cause symptoms such as nasal stuffiness, eye irritation, wheezing, or skin irritation. Those with serious allergies to molds may have more severe reactions Soli said it is important to call mold removal professionals like PuroClean Professional Services at the first sign of mold or musty smells

We are hiring! Production manager wanted!

PuroClean Professional Services — Wed, 23 Mar 2011 16:35:39 -0700

The Production Manager supervises disaster response and crisis management services to our customers and/or clients for property damage following water damage, fire and smoke damage, mold, biohazard, vandalism, and other disaster events. Responsibilities include, but are not limited to: Mitigation, Drying, Remediation, Demolition, Debris removal, Cleaning, Job Management, Documentation, Training and other duties and responsibilities as assigned. The Production Manager is a management position supervising Production Team Leaders and Field Technicians.

Competitive Base Salary (exempt) and bonus program available. Paid training, vacation, 401k, health benefits, company vehicle, and other benefits available to the qualified candidate.

Requirements:

3-5 Years experience as a Production Supervisor/Manager in the Insurance Restoration industry.
3-5 Years experience managing front-line field employees.
Exceptional verbal and written communication skills.
High School Diploma and some college education. College Degree preferred.
Exceptional customer service skills.

Legally eligible to work in the United States.
Valid and clean driver's license.

Must pass entrance and periodic drug screening, background checks, and DMV/driving record checks.

________________________________________________________________________________________________________________________________________________________

Wanted: Production Manager - Management position supervising Production Team Leaders and Field Technicians.
Competitive Base Salary (exempt) and bonus program available. Paid training, vacation, 401k, health benefits, company vehicle, and other benefits available to the qualified candidate.
3-5 Years experience as a Production Supervisor/Manager in the Insurance Restoration industry.
Valid and clean driver's license.

Must pass entrance and periodic drug screening, background checks, and DMV/driving record checks.

For more info, go to: http://www.puroclean..com/office/633/careers

Widespread Flooding in Northeast Ohio - More to Come

PuroClean Professional Services — Fri, 04 Mar 2011 11:21:08 -0800

What to Do ... and Not to Do in a Water Emergency

Nation's Experts Advise Property Owners How to Reduce Damage from Water-Related Emergencies

Cleveland, OH (Grassroots Newswire) March 4 2011 - According to the Insurance Information Institute, water damage related incidents resulting from leaks and other "wet" mishaps are the No. 1 reason homeowners file claims with their insurance companies. Property owners can actually minimize damage and significantly reduce safety risks by following expert advice from PuroClean Professional Services, part of a leading national franchise that specializes in mitigation and restoration services for water, mold, fire, trauma events and other types of losses.

As the "Paramedics of Property Damage," PuroClean Professional Services arrives at the scene of a loss and takes the necessary steps to bring the situation under control, preventing it from becoming worse, and finally providing restoration services to help put the property back to pre-loss condition.

"No one thinks that a water damage crisis could ever happen to them, but the unfortunate truth is that every American is impacted by water damage at some point in their life," said Emilio Soli, owner of PuroClean Professional Services. "Most people don't realize the magnitude of a water-related disaster, and that there are actually some measures they can take themselves before we arrive to protect themselves and their property from further loss."

To help minimize loss, and prevent further damage while technicians from PuroClean Professional Services are en route, Soli suggests property owners follow these guidelines:

- Remove as much water as possible by mopping and blotting the saturated area.
- Wipe furniture to remove excess water
- Place Aluminum foil between furniture legs and wet carpet.
- Prop up wet furniture cushions for even drying
- Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
- Remove wet area rugs
- Turn on air conditioner if damage occurs in summer
- Move valuable paintings, art objects and photos to a safe, dry place
- Open closet doors, furniture drawers and luggage to aid in drying
- Remove any wet fabrics and dry immediately.
- Hang furs and leather goods to dry separately at room temperature
- Stay out of any rooms where the ceiling is sagging from trapped water
- Turn off the breaker before unplugging appliances

Do Not
- Use your household vacuum to remove the excess water
- Use electrical appliances while standing on wet flooring or carpets
- Enter a room where electrical cords are in water
- Wait to call for professional help. The longer you wait, the more damage will occur

Services provided by PuroClean Professional Services include water damage restoration, odor control, fire and smoke restoration, sewage clean-ups, debris removal, water extraction, sanitization, crawl space drying, trauma restoration, emergency board-ups, structural drying, wind damage, disinfecting, mold removal and basement drying.

PuroClean's technology allows people to repair their homes and regain their lives after a disaster. Quickly providing the insurance community and property owners with disaster restoration and mitigation services, PuroClean minimizes loss and prevents additional damage from mold, soot, smoke and odors to structure and contents.

About PuroClean
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of more than 300 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. Last year, PuroClean trained more than 10,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact Emilio Soli at 866-944-7876 or visit PuroCleanProServices.com.

Reduce Your Losses

PuroClean Professional Services — Fri, 11 Feb 2011 10:25:56 -0800

Local Expert Offers Tips to Reduce Losses from Water and Storm Damage

'Paramedics of Property Damage' Help Relieve Stress of Local Property Owners Suffering from Property Damage

Cleveland, OH (Grassroots Newswire) February 11 2011 -- Home owners suffering from water damage are faced with an extremely stressful experience. PuroClean Professional Services, part of the nation's fastest growing property damage remediation franchise, is prepared to immediately restore property, relieving the stress of property owners during an extremely vulnerable time.

Water loss and damage is a real threat for property owners. In fact, according to the Insurance Information Institute in the last year, 22 per 1,000 households have entered a claim for water related damage. "These situations are more common than most people think," said Emilio Soli, owner of PuroClean Professional Services. "Water damage can often result from weather, such as storms or melting snow, or more often, from common household malfunctions such as pipe leaks, washing machine malfunctions or other plumbing problems."

To help minimize loss, and prevent further damage while technicians from PuroClean Professional Services are en route, Soli suggests property owners follow these guidelines:
Insurance
o Call your agent.
o Take photographs of the damage.
o Keep all receipts from hotel stays, home repair materials, etc.
Plumbing
o Check pipes on well pumps and irrigation systems.
o If sewage is backing up in the shower or under the toilet, your whole system is backed up. Call a professional and don't use other sinks or toilets.
Roofing
o If the neighbor's roof is missing shingles after a storm, you can assume that yours probably is, too.
o If only a few shingles are gone, try to cover the area with a garbage bag.
o If you have a large area of ripped tar paper or wood, cover it with a tarpaulin and call a roofer immediately.
Electric
o Most damage to electrical systems comes from water.
o Appliances exposed to water should be serviced before being used again.
o Check for sparks or frayed wires if wires are exposed call an electrician and do not turn on the power.
o If it appears that water has infiltrated your breaker box, call an electrician.
o Avoid fallen and dangling wires or metal fences.
o If a limb has fallen on a power line, turn off the power and call the utility company.
o If a fallen limb touches your property, it becomes your responsibility, but you should not attempt to clear them as they may be tangled in power lines. Call an electrician.

Flooding (Take these steps to minimize damage before the restoration professional arrives.)
o Throw out all food, including canned goods, medicines and cosmetics that have been touched by flood water.
o Keep a photographic inventory of anything that must be thrown out.
o Don't take pets into a flooded area and never let them drink standing flood water.

Miscellaneous
o Turn on air conditioner if damage occurs in summer.
o Move valuable paintings, art objects and photos to a safe, dry place.
o Open closet doors, furniture drawers and luggage to aid in drying.
o Remove any wet fabrics and dry immediately.
o Hang furs and leather goods to dry separately at room temperature.
o Stay out of any rooms where the ceiling is sagging from trapped water.
o Turn off the breaker before unplugging appliances.

About PuroClean
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of more than 300 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. Last year, PuroClean trained more than 10,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact Emilio Soli at 866-944-7876 or visit purocleanproservices.com.

Cleveland Area Restoration Company Educates Public

PuroClean Professional Services — Fri, 28 Jan 2011 16:07:49 -0800

Cleaning Contents after a Fire

PuroClean Professional Services — Wed, 26 Jan 2011 14:56:22 -0800

Fires destroy billions of dollars of property in the United States and Canada every year. In 2009:

• There were 377,000 residential fires in the United States, or 78% of the total number of structural fires.

• A residential fire occurred every 84 seconds!

• $7,796,000,000 of property losses occurred in residential properties, alone.

(Source: National Fire Protection Association Report, August 2010)

While some fires are a total loss and there is nothing, or very little, left to save, many fires are much smaller in scope. In some cases there is little structural damage to the home. Even in those cases, however, there is usually significant smoke/soot damage to the contents of the home. And, when the contents of a home such as furniture, kitchen utensils, dishes, toys, clothing, bedding and draperies, or other personal items are damaged by smoke/soot mitigating the damage, cleaning and restoring the contents to its pre-loss condition is a job for restoration professionals.

The first concern in every fire situation is safety. Restoration professionals will take steps to make sure all workers and others entering a structure after a fire are safe. It is important to ensure the structure is sound before any evaluation is done or work begins.

Smoke/soot particles are Products of Incomplete Combustion (PIC). Many are dangerous and many are proven carcinogens. In most cases, consideration should be given to wearing a respirator, such as an N-95 or N-100, and gloves or other protective clothing which will protect people entering the structure adequately. Ventilation can be very important and if at all possible, the contaminants in the air should be evacuated to the outside.

PICs may start to degrade affected contents in hours, just a few days, or perhaps a week or so, depending on the item affected. It is important to evaluate items quickly and begin cleaning procedures as quickly as possible.

After safety concerns are addressed, the next issue to resolve will be which items are to be cleaned and where. Most soft goods such as bedding, clothing, and draperies will be taken to a dry cleaning or laundry facility for processing. Remaining items will be sorted as to whether the items are suitable for the restoration process or are to be discarded. Careful records should be kept of all discarded items for later consideration for compensation by the insurance company. With restorable items, the restoration professional may decide conditions in the home are severe enough to warrant removing the smoke/ soot damaged items to a controlled environment outside of the home for cleaning. This process is referred to as a "pack out." If this is done, careful records must be kept for items taken, location of the items, and condition of the items when removed. Inventory lists should be kept on stored items. In other circumstances, the restorer may determine that conditions allow for cleaning and storing the contents within the home, or perhaps the garage.

A restoration professional will evaluate the contents in every room to determine whether they should be replaced, or can be successfully restored to a pre-loss condition. Cost, sentimental value, and antique value are all considerations. In many cases, if they have not been damaged directly by the fire or by excessive heat, they do not need to be discarded. They can be restored. A professional will perform testing to determine the appropriate product and mix ratio to use on each content item. Today's restoration professional will use environmentally friendly products for all cleaning and restoration processes. This is an important consideration when choosing a restoration company.

Food items must be treated with the utmost discretion. Any open items should be discarded.

Unopened items in original packaging that were away from the heat can be considered safe. If there is any doubt, discard the items. Again, a full inventory is very important.

Many plastic items are easily damaged by fire. Melting is the most obvious situation where a plastic item will not be able to be restored, but many plastics bond with the smoke/soot in the air. This discoloration is permanent and cannot be removed.

Removing the source is always the first step in every odor control situation. Often, the cleaning already accomplished by the restoration professional will eliminate any odor from the fire. If there is a hint of odor remaining, then the professional will consider the best method of controlling that odor as an additional step in the complete restoration effort. This could include ozone or hydroxyl deodorizing, as appropriate.

Regardless of the circumstances - dealing with fire/smoke damage, water damage, mold remediation, or even biohazard remediation/cleanup - call your local PuroClean office (866-944-7876), the Paramedics of Property Damage^TM. For all property damage situations, these professionals are standing by. We will mitigate the loss to prevent further damage and will then provide restoration services to return the property to a pre-loss condition as quickly as possible. All PuroClean offices have well-trained professional technicians who provide the latest state-of-the-science services to all property damaged from water, fire, smoke, mold, and other disasters.

PuroClean Professional Services

866-944-PURO (7876)

PuroCleanProServices.com

Cleveland Area Service Firm Hiring Now!

PuroClean Professional Services — Tue, 25 Jan 2011 16:40:31 -0800

WANTED: Business Development Associates!

Responsible for marketing to local trade professionals.

Email resume to PuroCleanProServices@PuroClean.com if interested.

REQUIREMENTS:

- 3-5 years experience marketing to licensed trade professionals (plumbers, general contractors, real-estate agents, etc).

- Established relationships with local trade professionals.

BENEFITS:

- Paid vacation, health benefits, 401k

Wanted: Field Technicians

Overview: The Production Team Leader provides disaster cleanup services following water, fire/smoke, mold, biohazard, and other property damages.

Responsibilities include: Cleaning, drying, remediation, demolition, job management, etc. Requirements: Background and driving record checks. Strong communication skills.

Benefits: Paid training, paid vacation, health benefits, 401k.

Avoiding Lead Poisoning Under New EPA Rules

PuroClean Professional Services — Thu, 20 Jan 2011 15:48:20 -0800

Cleveland, Ohio (Grassroots Newswire) January 20th, 2011 -- Local residents who have homes that were built in 1978 or before should know that all professionals working on renovation, repair, and painting in their homes are now required, by law, to test for the presence of lead-based paint in the areas in which they are going to work. If it is present, then the businesses must abide by lead safety measures outlined in the U.S. Environmental Protection Agency's (EPA) Renovation, Repair and Painting (RRP) Rule.

Under the rule, which went into effect on April 22, 2010, businesses performing such work are required to:

Receive the necessary training and certification from an EPA-accredited training provider for Lead Safe Work Practices, and then be approved by the EPA as a Certified Renovation Firm.
Provide consumers or tenants with the EPA pamphlet "Renovate Right" prior to the start of any project.
Maintain records documenting that the required information has been provided at each project subject to the rule and assign a Certified Renovator to oversee each project.
Ensure that lead-safe work practices are used throughout the project.
Ensure that the required standard of cleanliness is met at the conclusion of the project.

By adhering to the EPA standards, specialists, such as those at PuroClean Professional Services, decrease the possibility of exposing both homeowners and their own technicians to lead and lead dust.

"Lead poisoning is a serious medical issue and can affect children and adults. This new rule significantly changes the way in which many companies will approach restoration and remediation projects in the future. Fortunately, PuroClean always focuses on health and safety issues for their employees and occupants and typically exceeds the basic safety requirements of the new RRP rule," said Mark Widener, Production Manager of PuroClean Professional Services

All restoration contractors, painters, plumbers, property managers and anyone receiving compensation for renovating, repairing and painting work in residences built before 1978 that disturbs painted surfaces are subject to the EPA's new Renovation, Repair and Painting Rule.

Also affected by the RRP are those performing similar work on facilities, such as schools and day-care centers built prior to 1978, that are occupied by children less than six years of age, according to Widener.

"This rule supports the EPA's goal to protect children and adults from the hazards of lead-based paint," Widener added. "Residents in the Cleveland area who live in homes built in 1978 or before should remember that if they have work done, whether it's emergency restoration or routine maintenance, they should ask for proof of certification from their contractors before work begins. They should also ask for the required educational pamphlet, 'The Lead-Safe Certified Guide to Renovate Right'."

PuroClean Professional Services specializes in property emergency services. PuroClean-certified technicians help families and businesses overcome the devastating aftermath of property damage caused by water, fire, mold and other conditions, according to Widener.

For more information about PuroClean Professional Services, please contact Mark Widener at 866-944-7876. For more information about the EPA's new Renovation, Repair and Painting Rule, please visit http://www.epa.gov/leadwww.epa.gov/lead or call the National Lead Information Center at 1-800-424-LEAD (1-800-424-5323).

Freezing Weather and Water Damage

PuroClean Professional Services — Wed, 12 Jan 2011 12:52:59 -0800

Property damage caused by freezing weather occurs more frequently and creates greater damage than is commonly thought. When water freezes, its volume increases by approximately eleven percent (11%), and this expansion exerts tremendous force. This force is sufficient to break concrete or even steel! When even a small amount of water enters a structure and freezes, the resulting expansion further damages and weakens the structure, allowing more water to enter. The damage cycle continues until the source problem (the initial entry point) is repaired.

A number of variables, acting separately or in combination, contribute to freeze damage. A drop in temperature, the type of building construction, the amount and quality of insulation, the direction and force of wind, and other weather-related conditions are all contributing factors.

An occupied building is not completely free from freeze-related damages, even when it is constructed to withstand freezing weather and is properly maintained and heated. However, a significant amount of freeze damage occurs when a building is not occupied, especially if the owners are gone for an extended period and the heating system is not on during the freezing weather. In northern climates, many people go south for the winter. They "winterize" their homes before they leave by draining the plumbing system and adding antifreeze to plumbing fixtures. Frequently, this is not completely effective, and the owners find freeze damage when they return.

Draining the plumbing system needs to be thorough and complete. If a water line sags or bows, it can result in a low spot that is nearly impossible to completely drain. To be most effective, draining the water lines should be accompanied by the use of compressed air to blow out the lines. If this is not done, some amount of water will remain and will freeze in the low points of the lines, which may cause the pipes to break. The damage is then discovered only after the water is turned back on and escapes from that break. Virtually all plumbing lines are placed inside of walls and are not visible. As a result, a freeze-caused leak is only discovered when water damage to floors, carpet, walls, or ceilings becomes visible. Occasionally, the sound of spraying water can be heard by an occupant, but by then it may already be too late. The leak would have already caused some degree of damage.

People living in the south usually consider themselves immune from this type of damage. Because of this sense of security, construction in the southern parts of the country often does not adequately take into consideration that fact that the temperature does occasionally drop below freezing. When that happens and the property is poorly insulated, damage will occur.

Winter wind, snow, and ice storms frequently damage electric power lines and equipment, resulting in interruptions of electric power. Most heating systems depend on electricity, and when the power goes off, so does the heat. In severe cold weather, this can result in extensive freeze damage before power is restored.

Buildings that are poorly designed and do not withstand weather well can contribute to their own damage. Many old buildings are not insulated at all.

Back then, to avoid freezing, plumbing lines were commonly run along the inside of interior walls and ceilings, rather than enclosed within the walls. In some cases, many lines simply ran inside of un-insulated walls. During renovation of some old homes, blown or foam insulation has been added into wall cavities between interior and exterior wall surfaces and between each stud. This process, many times, served to insulate heat away from pipes that were located inside of walls and adjacent to the exterior wall surfaces or in attics, actually making them more susceptible to freezing.

The type and age of the plumbing system is also a factor. Rust or corrosion weakens pipes, making leaks easier to occur. When freeze expansion occurs, such pipes will often split open. As thawing begins, or when the water is turned back on, this situation will result in water damage.

There is also a form of direct damage that can occur from extreme cold, even though no moisture is present. Most building materials and personal property are unaffected by cold alone, provided they are dry. Extremely cold temperatures can damage some sensitive computers and other electronic components. In northern climates, temperatures commonly fall below zero and occasionally dip to minus 40 to even 50 degrees. The contraction associated with those extremely low temperatures can congeal Liquefied Petroleum Gas (LPG) and fuel oil, causing heating system failure.

Regardless of the circumstances - if water damage occurs from freezing or other sources, call your local PuroClean office. These professionals, known in the industry as "The Paramedics of Property Damage," will mitigate the loss to prevent further damage. Following the highest standards in the industry, PuroClean provides peace-of-mind through its own form of "CPR" - Controlling, Protecting, and Restoring damaged property and contents. All PuroClean offices have professional, certified Technicians who provide proven state-of-the-science services to all property damaged from water, fire, smoke, mold, and other disasters.

PuroClean Professional Services

866-944-7876 (PURO)

PuroCleanProServices.com

Local Experts Warn Homeowners, Business Owners of Winter Fire Risks

PuroClean Professional Services — Mon, 27 Dec 2010 13:45:17 -0800

Brunswick, OH (Grassroots Newswire) 12/27/2010 -- During the winter months, the majority of the country experiences colder and wetter weather conditions, increasing the need for structural heating and causing the peak season for heating fires. According to FEMA, heating fires account for 36 percent of residential home fires in rural areas every year. When a fire occurs, PuroClean Professional Services is called to the scene, usually by a local insurance agent, to bring the situation under control, prevent it from becoming worse, and finally, to provide restoration services to help put the property back to pre-loss condition.

PuroClean, known as "The Paramedics of Property Damage," is a professional mitigation company specializing in property remediation after a home or commercial structure has been damaged by fire and smoke. George Cruz, owner of PuroClean Professional Services serving Northeast Ohio, says, "Structural heating such as fireplaces or furnace malfunctions are a common cause of many of the fire mitigation calls we receive in the winter months."

With more than one-third of Americans using fireplaces and other fuel-burning appliances as a primary heat source, Cruz provides the following tips to help reduce the risk of winter fires:

# Keep fireplaces clean
-       Have chimneys inspected and cleaned annually by a certified chimney specialist
-       Clear the area around the hearth of debris, decorations and flammable materials
-       Always use a metal screen with fireplaces and leave doors open while burning
# Burn fuels safely
-       Never use flammable liquids to start a fire
-       Only use seasoned hardwood, not soft or moist wood
-       Build small fires that produce less smoke
-       Never burn boxes, trash or debris in a fireplace
-       When building a fire, place logs at the rear of the fireplace
-       Never leave a fire unattended, extinguish it before going to bed or leaving the house
-       Soak hot ashes in water and place them in a metal container outside
# Protect the outside of your home
-       Stack firewood at least 30 feet away from your home
-       Keep the roof clear of pine needles, leaves, etc.
-       Cover chimney with a mesh screen spark arrester
-       Remove branches hanging above the chimney, flues or vents

If property is damaged by a fire, it is important to call a fire restoration professional immediately. Cruz said the faster the response, the greater the chance of saving property and possessions and minimizing insurance claims.

About PuroClean
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of more than 300 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. Last year, PuroClean trained more than 10,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact George Cruz at 866-944-7876 or visit www.purocleanproservices.com.

The Flu: Protecting Yourself and Others

PuroClean Professional Services — Wed, 22 Dec 2010 15:48:04 -0800

January is usually the "high point" of the flu season (or "low point," depending on your point of view.) As we move into January, PuroClean is concerned with the safety and welfare of its employees and with our clients and customers. As everyone knows, the flu can be a real concern.

Flu symptoms include fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills and fatigue. Some people may also have vomiting and diarrhea. People may be infected with the flu, and have respiratory symptoms but not have a fever. People with the flu can spread it to others who are up to about six feet away. Most experts believe that flu viruses are spread mainly by droplets made when people with the flu cough, sneeze or talk. Sometimes these droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. More often, a person may become contaminated by touching a surface or object that has the flu virus on it (such as doorknobs or push plates, drinking fountain handles, money/currency, etc.), and then touching their own mouth, nose or eye.

A person with the active flu virus may be able to infect others beginning one day before symptoms develop and up to five to seven days after symptoms develop. Children may pass the virus for longer than seven days. Symptoms typically start one to four days after the virus enters the body.

The Centers for Disease Control (CDC) recommends the following actions to protect yourself and others from influenza (the flu):

1. Take time to get a flu vaccine.

• The CDC recommends a yearly flu vaccine as the first and most important step in protecting against flu viruses. Even now, in January, it is not too late, and a vaccination still has value.

• While there are many different flu viruses, the flu vaccine protects against the three viruses that research suggests will be most common.

• The 2010-2011 flu vaccine will protect against an influenza A H3N2 virus, an influenza B virus, and the 2009 H1N1 (swine flu) virus that caused so much illness last season.

• Everyone six months of age and older should get vaccinated against the flu as soon as possible.

• People at high risk of serious flu complications include young children, pregnant women, people with chronic health conditions like asthma, diabetes or heart and lung disease, and people 65 years and older.

• Children younger than six months are at high risk of serious flu illness, but are too young to be vaccinated. It is very important that people who care for them be vaccinated instead.

2. Take everyday preventive actions to stop the spread of germs.

• Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.

• Wash your hands often with soap and water. If soap and water are not available, use one of the many hand-sanitizing products available on the market today.

• Avoid touching your eyes, nose and mouth. Germs spread this way.

• Try to avoid close contact with sick people.

• If you are sick with flu-like illness, the CDC recommends that you stay home for at least 24 hours after your fever is gone, except to get medical care or for other necessities.

• While sick, limit contact with others as much as possible to keep from infecting them.

3. Take flu antiviral drugs if your doctor prescribes them.

• Antiviral drugs are different from antibiotics. They are prescription medicines and are not available over-the-counter.

• Antiviral drugs can make illness milder and shorten the time you are sick. They may also prevent serious flu complications. In certain situations it is necessary or desirable to have properties cleaned to reduce the chance of spreading flu or other infectious diseases. If you do have a property affected by infectious material, your local PuroClean restoration professionals are highly trained and skilled in situations involving pathogens. The PuroClean office can perform an evaluation of the situation and work with concerned parties to plan a course of action to return the property to safe and clean conditions. PuroClean restoration professionals can effectively remediate pathogens such as viruses and bacteria in structures in accordance with industry standards and at a reasonable cost. Home or business owners are returned to a safe condition in the shortest time possible. If you do have a home or business owner with a potential contamination in any part of a structure, call your local independently owned and operated PuroClean location for prompt and professional service.

Regardless of the circumstances - biological contamination, dealing with fire/smoke damage, water damage, mold remediation, or even biohazard remediation/cleanup - call your local PuroClean office, the Paramedics of Property Damage^{TM 800-944-7876}. For all property damage situations, these professionals are standing by. They will mitigate the loss to prevent further damage and will then provide restoration services to return the property to a pre-loss condition as quickly as possible. All PuroClean offices have welltrained professional technicians who provide the latest state-of-the-science services to all property damaged from water, fire, smoke, mold, and other disasters.

Prevent ice dams now before its too late!

PuroClean Professional Services — Wed, 15 Dec 2010 10:54:08 -0800

Last year was a horrible winter for ice dams. Why was the winter of 2009-10 so bad? Several times over the winter, the weather would warm up and then the temperature would drop drastically...that is the formula for ice dams. They get so thick and heavy that they tear the gutters off of a home while also causing damage to the roof. Usually the water has nowhere to go, so then it leaks into the home and rooms below.

A sign of possible ice dams is if you have long icicles hanging from you gutters. Perform a visual inspection of your roofline and see if you see any buildup of ice or snow. If it is not taken care of properly and in a timely manner, it could cause a lot of damage and be very expensive to fix.

Thick ice forms in gutters when heat escapes through the roofing and melts snow, which then slides down the roof to the gutter. If the gutter is clogged or if the air is frigid, the water refreezes soon after hitting the gutter. Ice damming can trap water on the roof and force it under shingles and up the roofline. This could result in wet interior walls and carpets or a flooded basement.

Help Hints and Tips

1. Call a professional: to remove the ice dam - a good place to start is with a reputable roofing contractor. Also, if there is water damage you will want to contact a water mitigation company; such as, PuroClean Professional Services at 866-944-7876. There is a common misconception that a water mitigation company cannot help until the ice dam has been removed; however, this is not always the case.

2. Properly ventilate and insulate the attic: The main cause of ice dams is an overly warm attic.

3. Do not walk on a snow-covered roof: Make sure you work from a ladder to fix the damage.

4. Do not install mechanical equipment in attics: These can be a fire hazard. Stick to insulation to help keep heat in your home.

5. Do not use salt or calcium chloride to melt snow off the roof: These chemicals are extremely corrosive.

Other helpful hints

1. Make sure your gutters and downspouts are clear of debris.

2. Have the proper thickness of insulation inside your home, particularly the attic.

3. Install proper ventilation in the home and roof.

PuroClean Professional Services

866-944-7876

www.PuroCleanProServices.com

Local Experts Warn Residents, Business Owners of Winter Fire Risks

PuroClean Professional Services — Mon, 13 Dec 2010 09:59:44 -0800

Local Experts Warn Residents, Business Owners of Winter Fire Risks

PuroClean's Paramedics of Property Damage Provide Tips to Property Owners to Prevent Cold Weather Fires

Brunswick, OH (Grassroots Newswire) 12/13/2010 -- During the winter months, the majority of the country experiences colder and wetter weather conditions, increasing the need for structural heating and causing the peak season for heating fires. According to FEMA, heating fires account for 36 percent of residential home fires in rural areas every year. When a fire occurs, PuroClean Professional Services is called to the scene, usually by a local insurance agent or adjuster, to bring the situation under control, prevent it from becoming worse, and finally, to provide restoration services to help put the property back to pre-loss condition.

PuroClean, known as "The Paramedics of Property Damage," is a professional mitigation company specializing in property remediation after a home or commercial structure has been damaged by fire and smoke. Emilio Soli, owner of PuroClean Professional Services serving Northeast Ohio, says, "Structural heating such as fireplaces or furnace malfunctions are a common cause of many of the fire mitigation calls we receive in the winter months."

With more than one-third of Americans using fireplaces and other fuel-burning appliances as a primary heat source, Soli provides the following tips to help reduce the risk of winter fires:

1 Keep fireplaces clean
-       Have chimneys inspected and cleaned annually by a certified chimney specialist
-       Clear the area around the hearth of debris, decorations and flammable materials
-       Always use a metal screen with fireplaces and leave doors open while burning
2 Burn fuels safely
-       Never use flammable liquids to start a fire
-       Only use seasoned hardwood, not soft or moist wood
-       Build small fires that produce less smoke
-       Never burn boxes, trash or debris in a fireplace
-       When building a fire, place logs at the rear of the fireplace
-       Never leave a fire unattended, extinguish it before going to bed or leaving the house
-       Soak hot ashes in water and place them in a metal container outside
3 Protect the outside of your home
-       Stack firewood at least 30 feet away from your home
-       Keep the roof clear of pine needles, leaves, etc.
-       Cover chimney with a mesh screen spark arrester
-       Remove branches hanging above the chimney, flues or vents

If property is damaged by a fire, it is important to call a fire restoration professional immediately. Soli said the faster the response, the greater the chance of saving property and possessions and minimizing insurance claims.

About PuroClean
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of more than 300 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. Last year, PuroClean trained more than 10,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact Emilio Soli at 866-944-PURO or visit www.PuroCleanProServices.com.

Set yourself up for success.

PuroClean Professional Services — Mon, 06 Dec 2010 10:21:49 -0800

With winter upon us and the holidays fast approaching it is time to consider taking some precautions to preserve your home, your health and your memories.

Each year I am encountered with flooded basements, falling ceilings, scorched homes and piles upon piles of destroyed pictures, decorations, toys, and other storage items. Each year I see grandparents forced to dispose of their grandchild's finger paintings and newlyweds having to trash their wedding albums (or wedding dress in some cases). As a disaster professional, this is incredibly frustrating. Each day I work to fix seemingly un-fixable situations and occasionally, it truly is un-fixable. There are simple, cost-effective steps that you and your family can follow to avoid a heart-wrenching situation during the holiday seasons. To avoid the un-fixable.

Fire Prevention

•- If you are going to use a real tree in your home this year, try to cut it yourself. There are many places that allow you to do such a thing. A tree that was cut too long ago is usually dried out and a serious fire hazard. Keep the tree trunk in water and do not leave out for more than 2 weeks.

•- Keep all heat sources away from the tree. Never use lit candles on a tree (real or artificial).

•- Avoid candles all together. This is a common source of fire year round.

•- Each year you should inspect your holiday lights for fraying, missing or broken bulbs and general wear. If any of these things are evident, discard the lights. Do not attempt to repair them.

•- Avoid overloading electrical outlets.

•- Never throw wrapping paper into a fireplace. Some papers produce sparks and floating embers or ash. These will start a fire quicker than you may think.

•- Finally, check your smoke detectors and carbon monoxide detectors. They do save lives and homes.

Water Damage Prevention

There is usually not much you can do to prevent a water intrusion from occurring. However, I will offer some advice so that you may minimize the damage and protect what is important to you.

•- If you notice water intrusion or water damage call PuroClean at 866-944-7876 immediately. When water is left sitting for longer than a couple of hours it begins to cause serious damage to your home and potentially your health.

•- Towel up/suck up any excess water you can while you wait for PuroClean to arrive at your home. Do not open windows. Do not enter a wet area if there are submerged electronics or electrical power cords.

•- Any storage items should be kept in sealable rubber totes. Many large discount retailers sell these at a very reasonable cost.

•- If using shelving, the first shelf should be at least 4 inches from the ground. The average water level in a typical basement water intrusion is less than 3 inches.

•- Store important documents and irreplaceable/valuable items in a water/fire proof safe that is elevated.

•- Take plenty of pictures and inventory of valuable and important items. Update as needed.

•- Follow these tips for holiday presents as well.

While I hope that you do not have to go through the experience of water damage or a house fire at any point in your lifetime, it is best to be prepared should one occur. Should you have any questions or concerns, I can be reached at mmoorhead@puroclean.com .

Protect your family and home from the wrath of winter

PuroClean Professional Services — Wed, 01 Dec 2010 13:56:17 -0800

Protect your family and home from the wrath of winter

Winter is just around the corner, which means it's time to start thinking about ways you can protect your home from winter's wrath.

Here in Ohio, homeowners need to take steps to prevent ice dams. Ice dams occur when ice accumulates at the lower edge of a sloped roof, usually at the gutter. Once an ice dam forms, the potential water damage can be serious. Listed below are a few tips to consider.

1. Keep the attic well ventilated.

2. Keep the attic floor well insulated to minimize the amount of heat rising through the attic from within the house.

This two-step approach decreases the likelihood that ice dams will form or, at least, reduces their size. In addition to these steps, make sure to replace worn roof shingles or tiles, and clean out the gutters and use a hose to spray water down the downspouts to clear away debris.

Frozen water in pipes can cause water pressure buildup between the ice blockage and the closed faucet at the end of the pipe, which leads to pipes bursting at their weakest point. Pipes in crawl spaces, attics and outside walls are particularly vulnerable. To keep water in pipes from freezing, take the following steps:

•o Fit exposed pipes with insulation sleeves.

•o Seal cracks and holes in outside walls and foundations near water pipes with caulk.

•o Keep slow trickles of water flowing through faucets connected to pipes that run through an unheated or unprotected space.

•o Be aware of where your water main shut off valve is, in the event you need to shut it off in an emergency.

•o Make sure to install smoke and carbon monoxide detectors.

•o Install both detector types near your furnace and/or water heater.

•o Test smoke and carbon monoxide detectors to make sure they work.

•o Buy extra batteries and change them every year, perhaps when daylight savings ends.

•o Buy a fire extinguisher or replace an extinguisher older than 10 years.

Lastly, don't forget the chimney. A chimney should be inspected before use each year. Ask for a Level 1 inspection during which a certified chimney sweep examines the readily accessible portions of your chimney.

A little planning and preparation can prevent unnecessary and expensive home damage, but more importantly, help keep your family and loved ones safe this winter.

PuroClean Professional Services

866-944-7876

www.PuroCleanProServices.com

PuroClean warns of increased residential fire danger during the holidays.

PuroClean Professional Services — Tue, 23 Nov 2010 14:41:22 -0800

PuroClean warns of increased residential fire danger during the holidays.

Local restoration expert suggests simple precautions to help prevent holiday-related fires.

Northeast Ohio (Grassroots Newswire) 11/22/10 -- Holiday celebrations are often accented with the glow of candles and twinkling holiday lights. Parties and gatherings of friends and family bring multiple rooms of your home into use at one time, and the kitchen in particular is working overtime. Unfortunately, the combination of crowds, flickering candles, overloaded electric circuits, elaborate meals and a festive mood can quickly ignite into a holiday fire.

"We know that the number of home fires increases as the holidays grow near," says George Cruz of PuroClean, a leader in property damage restoration . "We see the aftermath of these tragedies, and we know that the best way to avoid having to call on a restoration specialist is to take steps to prevent the fire from starting."

Statistics compiled by the U.S. Fire Administration show that holiday fires kill more than 400 people in the U.S. each year and injure another 1,650. Damage from these fires exceeds $990 million. The culprit in many of these fires is either candles or holiday lights, according to The National Fire Protection Association (NFPA). Thirteen percent of home candle fires in the U.S. occurred in December, which is 1.6 times the monthly average of eight percent. Decorative holiday lights are implicated in an average of 170 home fires each year, representing seven deaths, 17 injuries and $7.9 million of the holiday fire damage total. The numbers are similarly disturbing in Canada, where Fire Prevention Canada declares candles to be one of the major causes of home fires, especially during the winter and Christmas holidays.

Cruz wants to help Northeast Ohio homeowners stop fire before it starts this holiday season. These tips can help you keep the holidays bright and safe this year.

Live Tree Safety

· Select a fresh tree, with needles that cling tightly to the branches. To check for freshness, thump the tree trunk firmly on the ground. If needles rain down, pick another tree.

· Keep your tree watered throughout the holiday season. If the tree dries out, discard it.

· Don't place your tree near sources of ignition, like fireplaces and heaters.

Holiday Light Safety

· Inspect lights every year for frayed wires, bare spots and damaged sockets. Don't run wires under rugs or carpets that might hide damage. Use lights that have been certified by an accredited testing laboratory.

· Do not string more than three strands of lights together, unless the manufacturer specifically says it is safe to do so.

· Always turn off your holiday and tree lights when you leave the house or go to bed.

Dealing with Furnace "Puff Backs"

PuroClean Professional Services — Fri, 12 Nov 2010 16:38:05 -0800

Dealing with Furnace "Puff Backs"

The winter season is upon us and many homeowners are turning on their furnaces for the first time since the final spurts of cold weather last season. Undoubtedly, there will be a flurry of problems ranging from units that simply do not work properly, resulting in an unfortunate furnace "puff back".

The term furnace "puff back" refers to the sudden explosion of soot into the dwelling caused by a malfunction in the heating system. It is usually an uncontrolled explosive ignition in the fire chamber. "Puff back" has become a familiar term and is applied to any furnace disorder that results in soot being deposited into the living area of a structure.

Correct furnace operation combines fuel and oxygen in a balanced mixture providing efficient and controlled combustion. When correctly mixed, the almost complete combustion of the fuel provides a steady flame, while producing extremely small smoke particles. These particles are carried by the hot exhaust gases and are discharged from the dwelling through the chimney.

When the rate of combustion slows, but fuel injection continues at the same rate, a sudden and violent combustion can occur. This can cause a vibration throughout the heating system, which is powerful enough to dislodge accumulated soot residue within the system - especially in the ductwork. The air stream of a forced air system picks up the soot particles and forces them through the vents and into the living areas.

Hot water systems are not immune from "puff back", although the particle flow is different from forced air systems. In hot water systems, soot residue follows the normal convection currents that run along the hot water pipes. Soot particles travel throughout the home, settling in areas far from the point of origin.

Residue from "puff back" is usually an oily, sticky substance that often has a petroleum base. The odor is usually overwhelming. Because of the normal convection currents, plus the pressurization caused by the explosive combustion, the soot finds its way into every nook and cranny throughout the structure. You often find residue on exposed items such as furniture, but also behind closed doors and inside cabinet drawers. The residue can penetrate into closets affecting the clothing and other personal items.

Immediate response to a "puff back" by trained PuroClean professionals will help reduce the cost of the claim as well as any anxiety and tension that might result. By properly performing a thorough inspection of the premises and by testing various cleaning methods, a plan of action is quickly determined and then implemented.

After any malfunction, the heating system will need to be properly serviced by trained HVAC technicians. The duct system will also need to be cleaned before restarting the system. Proper care must be taken to avoid any cross contamination, which can easily occur by untrained workers. With a complete evaluation by a PuroClean professional first, these potential problems are avoided.

Due to the oily residue, it is often necessary to use alkaline degreasers and wet-cleaning methods to remove as much of the soot as possible. Often these cleaning agents are very aggressive and the structure will require further steps to return it to its pre-loss condition. Applying a heavily pigmented sealer will prevent remaining stains and their related odors from returning. PuroClean will be able to properly evaluate these situations.

Furnace "puff backs" are always unexpected and homeowners often feel devastated afterwards. PuroClean professionals understand this reaction and are fully trained to help homeowners deal with the situation.They help reassure the homeowner by taking charge of the restoration details. They will also communicate the need for professional cleaning and other services in a way that the homeowner will understand each phase of the project. Discussing ahead of time the expected results, along with any potential concerns, guarantees there will be no surprises later on.

PuroClean's goal is to return the home to its pre-loss condition as quickly as possible and for the homeowners to be able to return to their normal lives.

When dealing with "puff backs" or other fire/smoke damage, water damage, odors, or mold remediation - call PuroClean Professional Services @ 866-944-7876, the Paramedics of Property Damage^TM. For all property damage situations, we have professionals that are standing by. They will mitigate the loss to prevent further damage and will then provide restoration services to return the property to a pre-loss condition as quickly as possible. All PuroClean offices have well-trained professional technicians who provide the latest state-of-the-science services to all property damaged from water, fire, smoke, mold and other disasters.

PuroClean Professional Services

The Paramedics of Property Damage

24-Hour Emergency

866-944-7876

PuroClean Professional Services Announces Michael Moorhead As Business Development Manager

PuroClean Professional Services — Thu, 11 Nov 2010 16:32:19 -0800

November 11, 2010

PuroClean Professional Services Announces Michael Moorhead As Business Development Manager.

PuroClean Professional Services is pleased to announce the recent appointment of Michael Moorhead to the position of Business Development Manager.

Although new to PuroClean, Mike is not new to the insurance and emergency property restoration industries. Mike is certified by the IICRC in several fields and DOI licensed in Texas and Ohio. Mike brings extensive experience to his new role, having previously held positions as a property insurance adjuster and both production and sales positions in the property restoration industry.

Please join us in welcoming Mike to PuroClean Professional Services. If you would like to reach Mike, he can be contacted at 330-690-8676 or mmoorhead@puroclean.com.

About PuroClean Professional Services

PuroClean provides fast, 24-hour dependable property restoration services in the greater Cleveland and Akron areas. Our team of professionals are trained to resolve the situation quickly, making the recovery as complete and easy as possible. Our services include the following:

- Emergency Water Removal and Dehumidification
- Fire, Smoke, and Soot Damage Cleaning & Odor Removal
- Mold Testing and Remediation
- Biohazard Remediation

866-944-PURO (7876)

440-748-7876

330-273-0003

Turning the Furnace On For the First Time? Beware!!!

PuroClean Professional Services — Mon, 25 Oct 2010 11:11:38 -0700

The heating season is upon us. Many homeowners are turning on their furnaces for the first time since the final spurts of cold weather last season. Undoubtedly, there will be a flurry of problems ranging from units that simply do not work properly, resulting in an unfortunate furnace "puff back".

The term furnace "puff back" refers to the sudden explosion (or expulsion) of soot into the dwelling caused by a malfunction in the heating system. It is usually an uncontrolled explosive ignition in the fire chamber. "Puff back" has become a familiar term and is applied to any furnace disorder that results in soot being deposited into the living area of a structure.

When the rate of combustion slows, but fuel injection continues at the same rate, a sudden and violent combustion can occur. This can cause a vibration throughout the heating system, which is powerful enough to dislodge accumulated soot residue within the system - especially in the ductwork. The air stream of a forced air system picks up the soot particles and distributes them through the vents and into the living areas.

Residue from "puff back" is usually an oily, sticky film that often has a petroleum base. The odor is sometimes overwhelming. Because of the normal convection currents, plus the pressurization caused by the explosive combustion, the soot finds its way into every nook and cranny throughout the structure. You often find residue on exposed items such as furniture, but also behind closed doors and inside cabinet drawers. The residue can penetrate into closets affecting the clothing and other personal items.

Bathroom Tip Regarding Mold Growth

PuroClean Professional Services — Thu, 14 Oct 2010 14:38:09 -0700

Places that are often or always damp can be hard to maintain completely free of mold. If there's some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum.

866-944-7876

Northeast Ohio's "Paramedics of Property Damage"