unnecessary broker fees: Consumer information regarding your lenders and HAMP
- 02/17/10 10:49 AM
What can you do to complain about a servicer or lender not following the federal Home Affordable Modification Program (HAMP) guidelines? Here are the necessary steps and procedures, according to the CAR. You should note the HAMP-complaint process includes GSE (Fannie and Freddie) and non-GSE loan modifications and the more recently released guidelines for Home Affordable Foreclosure Alternatives Program (HAFA) (short sales and deeds-in-lieu). Note that the HAFA guidelines go into effect April 5, 2010, although servicers/lenders may implement them sooner. Counselor Escalation Process If you believe a servicer is incorrectly interpreting HAMP guidelines, take the following steps: Step 1: Escalate (2 comments)
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