messages: COMMUNICATIONS and the PART THEY PLAY - 02/21/20 10:38 AM
We for the first time in history have so many ways to express and communicate making what we do take place in better, faster and even cheaper arenas. Interactions are at an all time high and who knows just how far we can go with the technology coming non-stop. However, lets examine if we are connecting with quality & intent as well as function. First, a little history of us reaching out to each other...
CASUAL TALK
This is how we all started out just saying what comes to mind and sharing it some of it making sense some not, some serious or … (11 comments)

messages: OKAY DONT ANSWER THE PHONE - 02/08/15 10:54 PM
It all comes down to people who do and people who don't and the ones that have a story. When my clients contact me, they get me. That is part of the value. You see because I took being available and made it part of my branding, when someone is introduced to it, they instantly become satisfied.
HELLO THERE
Being there for someone is what any business 101 is about. That is the point of sale, contact and first impression arena that everyone talks so much about. What makes being available so compelling a subject TODAY is the technology that allows this to take place with ease of … (14 comments)

messages: BUSINESS CARD COLLECTING AND SWAPPING - 06/30/14 12:12 AM
Yes to handing out your business cards. When attending functions and gatherings and one person would whoop out their cards and start handing them out,  that would cause another to do the same until the whole room was swapping cards. Then, it left as quickly as it came
WHAT TO DO WITH IT ALL?
Then, you had these card type book folders or indexes, hard cover with plastic inserts where a business cards fits perfectly in a slot. Then, it became a living book of a sort of contacts and you carried that around in a briefcase. It was on your desk … (5 comments)

messages: KEEP THIS PHONE LINE CLEAR? - 05/31/14 11:25 PM
That's what I used to tell people decades ago when we had an important business to conduct. Trying to get a hold of someone by phone was the pony express of the day. If the line was busy, try try again. Then, they came out with call waiting. This let you know another call was coming in
HOW RUDE WAS BORN
People who were put on hold so the other person could answer the call waiting thought it rude and put up with it until they couldn't and just hung up. Many were just disconnected during the process as it was new to all involved. … (65 comments)

messages: LETS BE CLEAR ABOUT BEING AVAILABLE - 05/13/14 03:10 AM
Unless you are running an Emergency treatment room staffed for 24 hour shifts, who works 24/7? Sometimes we make a point by saying we do but lets face it, Real Estate agents and other Real Estate centered folks will not answer the phone at certain times
DAILY PERFORMANCES
Consider that the Real Estate industry is geared toward certain working hours having to do with business and perhaps consultations. However, what can an agent really do in off or odd hours? Most of our activities centers on acceptable normal business hours for our performances
WHEN I HAVE A PRODUCT
When I have product, it … (35 comments)

messages: BEFORE AND AFTER CALLER I.D. - 01/14/14 09:24 AM
There was a time when the phone rang and people were eager to answer it. They did not know who was calling but only that someone was. It could be your job, your family, a friend, neighbor or an appointment. Yes, it could also be the wrong number and a solicitor too
OH...THAT
Today, we get to choose who we want to speak with and the caller will never know. We also get to choose when we want to speak to the person as well. I have watched people check their cell phone screens to see who is calling and then their facial expressions or … (39 comments)

messages: AMBER ALERT IN THE MIDDLE OF THE NIGHT? - 08/06/13 11:34 PM
I was retired and readying myself to approach R.E.M. or rapid eye movement sleep or rest when my cell phone went off with a text message. I don't normally get any messages at night so in my near dream state, I concluded this must be important. I activated the phone which has a bright screen and read the following message
AMBER ALERT
I am supposed to be on the look-out for a certain color car and its occupants. I was stunned! I am not on any "must call" lists for missing persons. Now it is true that I volunteered a month … (18 comments)

messages: PLEASE DONT ANSWER YOUR PHONE THANK YOU - 07/09/13 12:59 AM
My business is steady and flowing and it comes from people who got a hold of me. They are so happy to get a live person that sometimes they repeat themselves trying to make sure it is not a recording. After the initial shock of getting a live person tapers down, usually business is now introduced and that favorable first impression has begun...All I did was answer the phone
WE ALL SOUND AND LOOK ALIKE
We can all have the same business plans, contact data, web sites, marketing programs, public relating tricks and all the rest of it but all ROADS … (14 comments)

messages: LIPS DONT MOVE BUT THE PICTURES SPEAK - 01/19/13 11:20 PM
 Rainmakers speak from their experience, they surrender their wealth of information liberally and they throw in a little keepsake of a sort. It is their picture that seals the memory or experience not once but over and over again. I noticed that pictures with poses, stands, statements and profiles all SPEAKING BODY TALK
PICTURESPEAK
 If you look at everyone's picture which is entertaining, you can get a type of temporary Real Estate blindness. It is like snow blindness and goes away after you log-off....but if you take the time, there is a branding going on in those poses. People are making body language statements known and unknown … (9 comments)

messages: I COULDNT REACH YOU SAID PINOCHHIO - 09/17/12 12:10 AM
I don't understand how there can be any communications problems now a days....Between, cell phone, texting and emails...if you cant be reached, you need to review all your systems STARTING WITH YOUR OWN BELIEFS...Another worthy mention is that when moving high end product like cars, jewelry and homes, being available is the default or am I dreaming here?
I AM HERE...WHERE?   RIGHT HERE
My smart phone gets emails all day long. I am instantly on notice when they come in and I respond accordingly. I get texted all day long and text back. Seconds go by and communications run at optimum
HAVE … (6 comments)

messages: ANSWERING THE PHONE ON THE FIRST RING - 04/20/12 01:56 AM
Who in their right mind answers the phone on the first ring? It can cause a rise in blood pressure or even a heart attack in those making calls. We all know that the first ring is to announce that a call is coming in. Then, the second or third ring gives a person time to answer. They have to reach and then navigate the phone into the answering position...
I AM LOVED JUST FOR ANSWERING
I still startle people now and then by actually answering on the first or second ring. It never fails to please the one calling that they … (3 comments)

messages: BUSINESS IS COMMUNICATIONS SO HOWS YOUR COMMUNICATING - 02/13/12 08:03 AM
First and foremost, I want to bring up being available. You have web presence, a site, posts, blogs, comments, ads, leave behinds, signs and word of mouth plus business cards out there promoting you and what you do. The next logical step is to respond. It all comes down to being available and responding. Business follows after that
CANT GIVE YOU THE MONEY
Many years ago, I saw some very interesting late night commercials for things that I found interesting. It was nothing I needed, but wanted. I quickly take down the number and dialed. I couldn't get through. Tried and … (4 comments)

messages: LISTEN TO THE MESSAGE...DO NOT BE DISTRACTED BY THE MESSENGER - 07/10/11 02:43 AM
The title of this post applies to any subject you can imagine. How about your boss is trying to explain something to you and he/she doesn't do a very good job of it and you are tempted to judge them on presentation and when you do so, you missed the message. Same thing in a marriage and friendships too
GET IT NOW...OR YOU WILL GET LATER
Human nature coupled with people's egos and pride work against them when they get take the bait and focus on the messenger instead of the point. If you do, the lesson will have to come … (7 comments)

messages: I HEAR ALWAYS...AND SOMETIMES I OBEY...BUT AT ALL TIMES I HAVE THE FINAL SAY - 06/03/11 08:21 AM
I was shaving with a well known brand shaver and then shut it off when a beeping noise and a flashing screen appeared...screaming REPLACE HEADS..blinking on/off...beep beep etc...Last week, this same shaver spoke up and said CLEAN HEADS blinking on/off...beep beep etc.. The week before that, my shaver spoke and said CHARGE NOW..blinking on/off beep beep etc.
ALRIGHT...WHAT IS IT NOW
OK...I will admit there is some usefulness to it. Yes, I may want to know to re-charge my unit. Yes, I may want to clean it...no problem. But I will not be told to go spend money for new heads. … (4 comments)

 
Richie Alan Naggar, agent & author  (people first...then business Ran Right Realty )

Richie Alan Naggar

agent & author

Riverside, CA

More about me…

people first...then business Ran Right Realty

Address: 4850 Palo Verde Lane, Riverside, Ca, 92501

Mobile: (951) 201-5951



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