phone calls: AGE OF AVAILABILITY IS UPON US - 06/07/18 09:35 AM
We are well-into the age of being available i.e. instant person to person contact and rapid responding. No voice mail, no putting someone on hold or long wait times will be the norm or will be tolerated or increase but instead decrease. We demand the making instant, in the moment, spontaneous sending and receiving to be the new norm. Tex-ting does this, emails and phoning does this. It will also be of such a high standard that it will judge all performances for this subject
AVAILABLE OR NOT?
In the world of YES or NO,  isn't this what it all comes down to? Who wants a … (9 comments)

phone calls: PEOPLE ANSWER YOUR CONTACT - 04/10/17 06:57 AM
Here we are in the largest transaction business called Real Estate. It is not a business that is done in the shadows, put on hold or where you get second or third chances until you get it right. First impressions count and hitting the ground running is the default runway for this business for all involved. So what gets my goat, your goat and makes no sense at all?   People who do not answer or return their contacts!
THE PERSONAL APPROACH?
There are those that bring a personal approach meaning not a conventional or professional one to this industry that says: My way or … (4 comments)

phone calls: TURN IN YOUR BADGE & GUN? - 03/02/16 11:23 PM
At some point in a persons life, they glimpse the end parts and wonder what it may be like in regards to retirement from the career choice that was kept at and maintained daily over the decades. At the same time, one wonders about all the many things to do and explore besides making a living. These thoughts are common and will visit with everyone
BADGE & GUN
For some Real Estate agents, it will be the letting go of a lifestyle that was good to them but time to retire from. One of my little ponderings included the day I would turn in my … (10 comments)

phone calls: BY NOW YOU ARE ADDICTED - 02/15/15 07:16 AM
Technology has gotten a hold of you and it is not letting go. Your smart phone is smarter than you now and not because of all the wonderful things it does but because it makes you do them. It will not let you alone for one moment. It has trained you in and... you are now under its control. Don't believe me?
HERE IS THE EXPERIMENT
Try not carrying your smart phone around with you. Lets start out slow here so we don't go into shock. Just don't carry it around the house to begin with. Let's get daring and put it in a drawer somewhere and close the … (9 comments)

phone calls: THE WRIST WATCH? - 11/21/14 10:08 PM
Is this even necessary anymore? I have stopped wearing a watch for decades now. I only used one for the alarm modes. My watches had the ability to set-off up to five alarms of which I used to make my way throughout the day. The first alarm woke me up. After that, it was appointments and miscellaneous reminders
BYE BYE WRIST WATCH
My day planner replaced the alarms and I also started waking up naturally. If you commit to yourself and say I need and want to be up by such and such a time, it is amazing that the body will do just … (12 comments)

phone calls: COMMUNICATING WITH OTHERS EFFECTIVELY - 07/29/14 07:22 AM
Now, because of the larger ACTIVERAIN picture, we have to look each other literally in the eye when posting, blogging and commenting here in ACTIVERAIN-LAND. I like it. It helps make it more personal and I believe will influence the commenting process for the better. If someone gives into temptation and rants or becomes a meany of some sort, their larger picture says and portrays the better part of them. It may lead to more quality postings who knows?
COMMUNICATION RULES THE WORLD
I remember taking a course in college back in 2005 that had to do with how to communicate to people properly. PROPERLY bares repeating. The … (6 comments)

phone calls: LETS BE CLEAR ABOUT BEING AVAILABLE - 05/13/14 03:10 AM
Unless you are running an Emergency treatment room staffed for 24 hour shifts, who works 24/7? Sometimes we make a point by saying we do but lets face it, Real Estate agents and other Real Estate centered folks will not answer the phone at certain times
DAILY PERFORMANCES
Consider that the Real Estate industry is geared toward certain working hours having to do with business and perhaps consultations. However, what can an agent really do in off or odd hours? Most of our activities centers on acceptable normal business hours for our performances
WHEN I HAVE A PRODUCT
When I have product, it … (35 comments)

phone calls: GET GOOD AT SENDING AND RECEIVING TEXTS - 01/20/14 11:11 PM
There is absolutely no excuse now a days for NOT sending and receiving instant communications. Remember the old days when the check was in the mail? When did you mail it? From where? What address? Did you put a return address on it? Check or money order?
SNAIL MAIL HAD ITS RULE
Snail mail captured us to this mentality and we went into the wait and see mode. Look how unproductive that is today to waste time and if there is high stakes involved, it is considered a non performing action where late charges and warnings are given to deter this activity
(22 comments)

phone calls: SHOCKING AND I HOPE THIS HAPPENS TO YOU TOO - 12/06/13 10:55 PM
I wasn't expecting it. That made it even more of an impact when it happened. I randomly went about my daily business routine under instructions from my buyer to investigate and then gather as much data as I could on a home that we wanted to make an all cash offer on right here right now...THEN IT HAPPENED!
SHOCKING
The agent answered the phone. YES it is true and I was temporarily stunned for a second or two and about to inquire if this was one of those recordings when a second hello kicked in. If I didn't answer soon enough, this agent would hang-up. … (23 comments)

phone calls: SOLICITATIONS REMAIN INTRUSIVE - 10/16/13 10:05 AM
We all have a system for handling email intrusion. It's called "junk" file which is rather stark, blunt but accurate portrayal of something severely unwanted. However the spamming over the phone is totally out of line. The days when you can call someone and do a fast phone shuffle are long gone. Besides, who would buy anything over the phone now a days anyway?
THE INTERNET
I Google just about everything I am interested in including people too. If I am not able to find someone or thing on the Internet, that goes against them and the thinking is why are you not on the Internet? Everything else … (3 comments)

phone calls: I GOT SO MUCH PLEASURE OUT OF THIS - 09/09/13 12:29 AM
It came rather unexpectedly. I never even gave it any thought. I made plans to leave the house and reached my car and then it happened all of a sudden. I paused and looked at the situation and then pondered it briefly. Should I or shouldn't I? What was the question? Simple really. I forgot to take my cell phone with me. Should I go back upstairs and get it?
NO...I DON'T THINK I WILL
NO. I decided against my own business plan, my habit of so many years and decided to not be available for the next 2 hours. WHY? … (98 comments)

phone calls: EXPOSURE PLUS REPETITION EQUALS BRANDING AND RECOGNITION - 04/15/13 04:48 AM
The title of this post is used by marketeers all over the globe. This formula even gets people elected. The more someone practices this, the more this formula burrows into the Psyche of those who hear it. The results? When your name or picture surfaces, people identify with you and that is all it takes to get a vote or a phone call
I KNOW THAT NAME...BINGO
Amazing how that works too. I watch the movie star Arnold Schwarzenegger used this for 9 months preceding his election for Governor of California. I wondered why they were showing his movies so much … (0 comments)

phone calls: COULDNT GET A HOLD OF YOU OR YOU THEM? - 02/08/13 11:02 PM
In today's world...not communicating effectively is not an accident...it is a red flag of some sort. How in the world can people not get a hold of people? Texting, emails, phone calls, cell phones, regular mail and the like say getting a hold of someone is very doable. So if you don't respond or they don't respond...something is wrong
CONSIDER
If it is a tradesman or a service provider, not answering or returning a call will say quite a bit about you even surpassing your marketing and your word of mouth. If you don't respond why would anyone want to do … (5 comments)

phone calls: I COULDNT REACH YOU SAID PINOCHHIO - 09/17/12 12:10 AM
I don't understand how there can be any communications problems now a days....Between, cell phone, texting and emails...if you cant be reached, you need to review all your systems STARTING WITH YOUR OWN BELIEFS...Another worthy mention is that when moving high end product like cars, jewelry and homes, being available is the default or am I dreaming here?
I AM HERE...WHERE?   RIGHT HERE
My smart phone gets emails all day long. I am instantly on notice when they come in and I respond accordingly. I get texted all day long and text back. Seconds go by and communications run at optimum
HAVE … (6 comments)

phone calls: SMART PHONES SOUNDS SONGS LAUGHS FUN - 03/23/12 12:23 AM
I have a smart phone and it comes with the ability to program sounds to your phone calls, emails and texts. It comes with quite a few choices for each too. I set mine up a few months ago and then again just recently, I decided to change all the sounds. I got a few laughs when I did
DON'T GO CRICKET IF YOU LIKE NATURE
I learned not to pick the cricket sound for the incoming phone calls. I was at a plant nursery enjoying all the plants and flowers and couldn't help but notice all the cricket noises about. I thought it so … (2 comments)

phone calls: TENANTS THE APPLICATION STARTS WHEN YOU MAKE CONTACT - 03/14/12 11:21 PM
After so many years in the business of renting properties out, one learns to recognize and appreciate all inquiries that come from people looking to rent a unit. People have many reasons to rent and none of them will be known until information is shared. Getting to the point gets results
BE PREPARED TO ADDRESS THE FOLLOWING RATHER QUICKLY
1. How many people did you need the unit for is important.
2. Finances like move-in fees have to be discussed.
3. Pets should be disclosed up front. Be prepared to deposit additional pet monies...
4. Credit, job verification and proof of income … (6 comments)

phone calls: THE REAL ESTATE MODE.....WHERE YOU MOVE WITH A PURPOSE...! - 06/21/11 04:47 AM
The Real Estate mode as I call it and will explain is the when an agent is rock-in ready, very willing and extremely able to conduct business and sends that message loud and clear. Then, buyers and their agents pick up that sound and come toward it like a bee to a flower
ACTIVATE ALL SYSTEMS
Got your business cards sharp and ready, flyer's ready to go, signs are up and visible, web presence is activated, MLS is armed and phones, text, and email are manned and ready. Now, there is nothing left but to cultivate and welcome all business inquiries...
(4 comments)

phone calls: GOOD COMMUNICATIONS MAKES FOR GOOD BUSINESS - 03/23/11 09:28 AM
I meet various potential clients all week long. When we exchange contact data, I always ask them the following things...in regards to how they would like to be contacted?   They say....what do you mean......?
I then explain...... the various ways that I use and ask what them what would be their preference.
Phone call....do you have an answering machine so that I may leave a message? When is the best time to call you.
Texting...I am finding out they many people do not text nor do they want to text...but they know about it. This is one of my preferences.
Emailing....while … (2 comments)

phone calls: ANSWER THE PHONE.....and you get $3000.00....... IT IS THAT SIMPLE - 09/18/10 01:45 AM
Here is one story that should be told over and over again in the Real Estate bars, saloons, gatherings, parties, chat rooms, ONLINE, and lunch rooms across the the nation. It has a dollars and "sense" ending. That's common "cents" and $3000.00 dollars. ......Well here it is...plain and simple....
My client called me and let me know that they wanted to purchase some HUD properties. I immediately researched the subject matter and found out you had to be registered with HUD to participate. I applied and I am currently in the process of getting approved......but that is not the story and … (190 comments)

phone calls: ESTABLISH GOOD COMMUNICATIONS ...... THEN DO BUSINESS - 04/14/10 07:19 AM
I meet various potential clients all week long. When we exchange contact data, I always ask them the following things...in regards to how they would like to be contacted?   They say....what do you mean......?
I then explain...... the various ways that I use and ask what them what would be their preference.
Phone call....do you have an answering machine so that I may leave a message? When is the best time to call you.
Texting...I am finding out they many people do not text nor do they want to text...but they know about it. This is one of my preferences.
Emailing....while … (2 comments)

 
Richie Alan Naggar, agent & author  (people first...then business Ran Right Realty )

Richie Alan Naggar

agent & author

Riverside, CA

More about me…

people first...then business Ran Right Realty

Address: 4850 Palo Verde Lane, Riverside, Ca, 92501

Mobile: (951) 201-5951



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