phone etiquette 101: Phone Etiquette 101
- 11/13/12 04:15 AM
Years ago . . . and I mean years . . . when I was in Jr. High (aka Middle) school, we had a "simulation" in our English class. I'll never forget the lessons learned. We spent two days learning about Phone Etiquette. There was a speaker and two phones used during the simulation. One phone was passed to a student, while the other remained with the teacher. We would then get a business call on the phone (from our teacher) and the mock-conversations could be heard by the entire class. It was then that I learned HOW TO TALK ON THE PHONE in a professional, business-like manner. Thank you public education. (42 comments)