phone etiquette 101: Phone Etiquette 101 - 11/13/12 04:15 AM
Years ago . . . and I mean years . . . when I was in Jr. High (aka Middle) school, we had a "simulation" in our English class.
I'll never forget the lessons learned.
We spent two days learning about Phone Etiquette.
There was a speaker and two phones used during the simulation.  One phone was passed  to a student, while the other remained with the teacher. We would then get a business call on the phone (from our teacher) and the mock-conversations could be heard by the entire class.
It was then that I learned HOW TO TALK ON THE PHONE in a professional, business-like manner.
Thank you public education.
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Carla Muss-Jacobs, RETIRED (RETIRED / State License is Inactive)

Carla Muss-Jacobs, RETIRED

Portland, OR

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RETIRED / State License is Inactive

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