confidence: 10 Things Agents Say That Destroy Client Confidence
- 08/10/11 04:03 AM
Seems to me that regardless of how often Brokers or Sales Managers say not to do it, there are certain phrases that continually pop up during the course of a presentation/phone call/appointment that simply take a client's confidence and blow it clean out of the water...Sometimes even to the point of losing your listing to another agent...losing that big sale...or even driving away a potential repeat customer. Having said that, I ran across a blog a long time ago that listed the top 10 things that sales people should never say. So, I thought I would take that list and go through … (203 comments)
Seems to me that regardless of how often Brokers or Sales Managers say not to do it, there are certain phrases that continually pop up during the course of a presentation/phone call/appointment that simply take a client's confidence and blow it clean out of the water...Sometimes even to the point of losing your listing to another agent...losing that big sale...or even driving away a potential repeat customer.
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