As a Realtor® I feel I have an obligation to communicate. I communicate with clients both buyers and sellers. I communicate with my broker, with other agents, and I am always trying to build my business by blogging, facebook, twitter, linkedin, email, texting and it goes on and on. Then there are phones, verbal communication is also so important. Now back to the title of the post...
I worked with a Realtor® recently that was representing a buyer on one of my listings. Each time I sent him an email, left him a voicemail, sent him a text, a counter offer or any type of communication. I received a reply almost immediately. Seldom was there more than an hour gone by I didn't hear something back. It wasn't necessarily an answer to my communication. If I sent a counter offer I would recieve a message like: Thanks, I received the counter, I will get with my clients and get back with you. Sometimes it was just Thanks. It was so nice knowing he had received my communication. I no longer had to wonder and knew he was working on it.
I give that example because it seems that type of courtesy afforded by this agent is the exception and not the norm. The other day I hadn't heard anything back from the selling agent on an offer we had submitted. I sent an email to her stating we hadn't heard back on our offer. The reply I received was choice. She said "Hi Randy, your offer has been rejected. Have a great day!" At least she was communicating, but only after I asked her for an answer. I had a client who was waiting for an answer. They probably were wondering why I wasn't getting back to them.
When we have lisitings, we need to show gratitude to those who show our listings. Phrases like, "Thank you for showing" or "Thanks for sending an offer, we will review it and get back to you." So often when I call to set up a showing for my clients I feel like I am bothering the listing agent and it is some great priveledge they are speaking to me. If the listing showing instructions say appointment use keybox are there. I call to make an appointment. I am following the listing agents request. I'm not sure why they would be annoyed at my request to show. It mattereth not to me how many listings they have, how busy they are, if nobody shows thier listings they are not going to last very long. 
Please let's show some common courtesy. I know there are times we can't respond immediately. Most of us carry smart phones with every type of communication right there in our hands. We can email, text, call, send a picture, and why? so we can communicate.
Thank you for reading my post :) I look forward to reading yours and I welcome your comments.
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