better business bureau: Better Business Bureau Rates HomePointe A+ - 08/03/10 07:59 AM
We checked the BBB's website today and noted that we have an A+ rating.  That is nice!
I have to admit that we do have complaints.  Tenants about getting declined a rental and about deposit refunds.  Owners that don't want to pay bills also come up. 
I do review every complaint and most of them are situations where the expectations of the client are no where near what we are able to provide. 
Property management is a dynamic business with lots of interaction and money being spent.  I often remind myself that we in a people business more than a property … (2 comments)