What are your expectations??

Melinda Sanchez (Liberty One Real Estate) — Sun, 27 Apr 2008 11:45:55 -0500

What are your expectations?

As a seller, what do you expect from your Realtor? As a buyer, what do you expect from your Realtor? As a Realtor, what do you expect from your clients, the buyers & sellers? Everyone in a Real Estate transaction has expectations. There is no problem with that. The problems begin when the expectations are not clearly expressed or made known. In order to help make a transaction run smoother, it is a good idea to be clear on what each party expects from the other. One of the first things I discuss with a potential seller is what they expect from me. I let them know UP FRONT that my goal is not to "meet" their expectations, but to "exceed" their expectations. In order for me to do that, I need to know what those expectations are. I will also let them know what "my" expectations of them are. One of three things will occur. One, they may decide after discussing expectations, that I am not the best Realtor for them or two, " I" may decide that I am not the best Realtor for them, and I would rather part now as friends, than enemies later, or three, we are a great match and I will represent them. As a seller it is very important that you let the Realtor "KNOW" what you expect. For instance, some sellers will think in their minds, "I expect open houses to be done everyday", "I expect my home to be on the cover of Homes Illustrated every month", "I expect you to call me everyday with a report of what's happening", "I expect you to call me back within 20 minutes when I leave a message". That is fine but please let your Realtor know what you expect IN THE BEGINNING so the Realtor can decide if they can meet your expectations. As a Realtor, please let your sellers & buyers know UP FRONT what you expect from them. For instance you may say to a seller, " If I list your home, I expect the home to be in show ready condition at all times", "I expect the utilities to remain on during the entire listing period", "I expect you to allow the home to be shown WITHOUT YOU BEING THERE". Buyers, you need to let your Realtors know UP FRONT what you expect from them. For instance you may be thinking, "I want to see a least 50 homes before I decided which one I want to make an offer on", "I want you to call me everyday with a report of what is happening on my file", "I expect you to pay for some of the repairs out of your pocket if the sellers decide not to fix everything", "I want to be able to call you any time day or night whether it is a weekend, holiday etc...". If these are your expectations, let your Realtor know UP FRONT. Realtors, let your buyers know what you expect. For instance, I may let my buyers know that "I expect you to work exclusively with me", "I expect you to work with the lender (if a loan is needed) and submit all documents that are required in a timely manner", "I expect you to follow the timelines of the Purchase contract". These are just a few samples of expectations that should be expressed, preferably in writing, at the BEGINNING of the transaction. Let's work together to make this a win-win situation. So, WHAT ARE YOUR EXPECTATIONS?????

Why Use a Coach?

Melinda Sanchez (Liberty One Real Estate) — Thu, 26 Apr 2007 14:15:50 -0500

I am a Productivity Coach. I hear this questions over and over again. "Why should I use a Coach?" This question has been asked by new and seasoned agents. Well, there are several reasons why EVERYONE should use a coach. If you are a new agent, you will learn right away, that you NEED a Coach. A Coach is someone who should mentor and guide you through your first transactions. You will have MANY, MANY questions when you first start your new career. "What forms are required?" "How do I fill them out?" "What can I say and not say?" "How do I get my first leads?" "How do I handle the leads I do get?" These are not the only questions I answer on a day- to- day basis. There are many, many more. I help agents get their "business" up and running. I may assist them with their slogan, business cards, marketing ideas, goals, time management etc.......... There are so many things agents must consider when starting this business. For a seasoned agent, there are other questions. "How do I increase my sales?" "When & how do I hire my first assistant?" "How do I reach the next level of my career?" These are all great questions; questions that your coach should be answering for you and with you. Look at the professional athletes. Do they stop working with a coach after they "know" what they are doing? Of course not. As a matter of fact, they may increase their coaching sessions to not only keep their skills fine tuned, but to grow into a better athlete.

As I always say to agents I meet; A GOOD AGENT IS A TRAINED AGENT!!! There is no better training than working one-on-one with a coach. I would recommend it to you all!

Melinda's Blog

What are your expectations??

Why Use a Coach?