For more information, click on the following link... This isa  really great house!

http://www.shannahall.com/Listing/ViewListingDetails.aspx?listingid=1064176&emailid=28151393

 

I have spent the past seven months trying to get a simple answer to a simple question from Blue Cross Blue Shield.  Back in December of 2006 BCBS sold or hired out their dental plans.  Our plans were cancelled and we received a letter in the mail stating that we no longer have any dental insurance.  I called and quickly had the plan reinstated so that when the time came, my daughter would have orthodontic coverage.  And we would not have the gap in coverage because you have to have carried their coverage for over two years before they will pay for orthodontics.  The plans are now being handled by Anthem Mo Individual Plans. 

I could go on and on about the amount of time I spent on hold and the numerous amounts of phone numbers that lead me to a dead end and still no response.  Actually I can list all of the phone number to give you an idea...

1-800-627-0004

1-800-692-5396

1-866-793-0482

1-800-392-8772

1-800-601-9197

1-866-589-0582

1-800-633-2023

1-800-490-6217

1-800-633-2023

1-888-209-7852

1-866-649-2034

1-866-366-2583

1-888-877-9118

1-800-490-6217

1-866-589-0582

1-866-721-9295

1-888-877-9125

 

I think that gives all of you an idea of what I have been going through.  I can also tell you that I have spent at least ½ an hour to 1 and ½ hours per phone number that you see there.  I have spoken to several different people through the course of the past 7 months; Scott, Linda, Beth, Teri, Elizabeth, Megan, Alverna, etc...  (I left last names off because honestly they were all very under-trained, under-experienced, and a complete lack of knowledge about what they offer.  This unorganized mess of people were very nice- I'll give them that, but that is all I will give them). 

Through my frustration I finally gave up and contacted the Better Business Bureau and filed a complaint on April 12, 2007.  I corresponded with the BBB over email and they were great, they were easy to communicate with and thorough.  I finally heard from Anthem BCBS on April 30-2007.  I spoke to a nice gentleman named Scott.  We were on the phone for at least 45 minutes- some of which I was so frustrated that I was on the verge of tears.  He was patient and understood that I was tired of being tossed from person to person and receiving absolutely no answers.  The conversation ended with Scott reassuring me that he would get back to me in the next day or two- with all of the answers I have been wanting.  Essentially, I wanted orthodontic coverage or a refund of my monthly payments from the time this discrepancy began.  This morning I missed a phone call from Scott, his message word for word (if I knew how to put it on the computer so you all could hear it I would do it- but if you want to hear it---- respond to this with a phone number and I will play it for you.)

Hey Shanna, this is Scott with Dental Services Blue Cross. I did, um, find some more information for you. I found that, actually for your region there are no individual dental plans that have orthodontic coverage and the number that I called to get that information is 1-800-692-5396.  Um, the number for Membership Services then if you want to cancel your policy that you do have now is 866-793-0482.  And they will be able to take care of the changing the policy and terminate if that is what you still want.  If you have any questions again my number is 1-800-627-0004. My notes will be in the system so the next available will agent will be able to help you.  Thank you for your time, have a good day.

That proceeded into another phone call because the problem was still not resolved.  I spent the next hour and 4 minutes with another agent because they had trouble pulling up the account and then had problems finding the previous notes from Scott. I could go on and on...  Essentially, it ended up that I cancelled the policy and they are refunding my monthly payments since the policy changed.  A whole $60.00- let me tell you- a very good use of my time and efforts-yes that was a joke!

 

This quant home is nestled into an all brick neighborhood with tons of character. This 2-story is move in ready with a gas fireplace, arched doorways, lots of natural sunlight from the many windows, original wood floors, and a spacious living room. Don't forget about the deck off the kitchen that will be great for BBQ's and relaxing evenings. The home also boasts a large dining room with an open floor plan and high ceilings. Updates include; 2006 refinished the hardwood stairs and hallway 2004 bathtub was re-glazed new garbage disposal 2003 10 new window replacements new backdoor storm door new countertops, sink, faucet, stainless and black stove in kitchen 2002 new privacy fence professionally painted kitchen walls and cabinets The master bedroom has a huge walk-in closet with a smaller additional closet. The bathroom has tons of storage as do the 2nd and 3rd bedrooms. The level fenced yard is great for pets.

 

 

 

 

 

 

 
I don't know if many of you remember my first blog... http://activerain.com/blogsview/56751/Presumptuous-Agents...  but I thought that I would give you an update.  My house is still active on the market and the presumptious agent put an extremely similiar house, a block away on the market $35,000.00 more than my listing.  I am really excited- now she is actually helping me sell my listing because I know it is comparable-should I call her and tell her thanks for making my listing look even better?  She didn't have any problem letting me know her opinion of my list price?  I am just kidding I will leave the junior fights for the kids on the play ground...   
 

This 2-family flat has one unit rented and the other unit is ready to rent out or move in. Come take a look at this spacious 2 family. 2nd floor is rented out and 1st floor is vacant for viewing. This is being sold in as in condition.


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This immaculate home has been freshly painted throughout, w/ a beautiful bay window overlooking a spacious yard. From the same bay window, the brick hearth can be enjoyed with a roaring fire; the perfect place to enjoy reading a good book & a cup of hot cocoa. Other perks are a vaulted master bedroom, custom drapes & workout room in the basement. The roof & siding were replaced in 02 & the water heater in 06. The kitchen has been updated with ceramic floors, a newer smoothtop stove, dishwasher & countertop. All bathrooms have ceramic floors. The 1st floor has REAL hardwood floors. Newer carpet on the 2nd floor. Plus, newer sinks in upstairs baths & new shower doors & insert in the mstr bath. Some Anderson windows. Equipped w/ a security system. Tons of closet space. The patio has lots of privacy to enjoy evenings w/ a special someone & 1/4th an acre for kids to run & play! All of this plus a 1 yr home war.

4 bedroom, 2.5 bathrooms, 2 car garage, diing room, living room, family room, kitchen, workout room in the basement, and a large private backyard.

 

 

Charming two bedroom, one bathroom cottage with many updates. It boasts a one car detached garage with an automatic door opener. Nice level fenced in backyard with beautiful landscaping. Newer furnace, appliances, AC and windows. Roof replaced 2004. Great neighborhood- only minutes from public transportation, shopping, grocery stores, Tilles Park, The Galleria and Hwy 40. Move in ready.

2 bedroom, 1 bathroom, additional rough in in the basement and lovely fenced in yard, 1 car garage.

 

 

This cute Bungalow has been freshly painted and updated. The master bedroom is large enough for a King size bed- which is something many people look for and can't find! There are plenty of closets throughout the houses. The kitchen has beautiful wood cabinets, new countertops and hardwood floors. The bathroom was just redone with new flooring, paint, toilet, towel rack, cabinet and basin. AC/Furnace are fairly new. The house and garage both have vinyl siding. Some perks include ceiling fans in the kitchen and in the master bedroom, new windows all over the house; the kitchen windows are Anderson and the rest of the house is Dalco- Elite 4000 windows with a lifetime warranty. There are original wood floors in the living room and under the carpet in the two bedrooms. All this and more in the Pattonville School District!

2 bedroom, 2 bathroom, great fenced in yard

 

 

This adorable cottage hosts many updates... Windows 2004 Roof 2002 Siding 2004 Water heater 2003 Heating and Cooling systems 2005 New doors, front and back 2004 Bathroom updated 2004 Kitchen floor 2005 Freshly painted 2005 New outdoor lighting 2004 Brinks Alarm system THE PICTURES SPEAK FOR THEMSELVES!!!!!!!!!!

2 bedroom, 1 bathroom, great fenced in yard.

 

 

 

 

 

 

7326 Richmond

This cute little brick cottage with a concrete driveway could be rehabbed and lived in at the same time. The house would be a great starter home. If you have vision- this is the house for you! Where can you get a solid brick home anywhere around there in this price range? You can't- come and see the house and project what it would look like redone to your tastes. The house is being sold in as is condition.

2 bedrooms, 1 bathroom, large level fenced-in backyard

Richmond deck

 

 

 

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Shanna Hall, GRI

Kirkwood, MO

More about me…

Real Estate Solutions

Address: 13035 Olive Rd. Suite 206, St. Louis, MO, 63141

Office Phone: (314) 514-9600

Cell Phone: (314) 703-1311

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