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Blog entries tagged with "communication":
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I ask this question with tongue in cheek. I have been talking with some Realtors's and Title agents as of late. They all have one thing in common when a deal goes South ( Dies or has problems) We agreed that a lot of deals that cancel or end up having … (2 comments)
I was reading the paper this morning and read an article about Inbox overload - declaring a new kind of 21rst century bankruptcy, not for lack of funds, but lack of time to respond to all of those incoming emails. I get overwhelmed by my inbox, but it's my office voice … (14 comments)
Have you noticed that many Bloggers, and other Internet users, have a very different form of communication these days? It is the use of symbols, combinations of letters, and numbers on their Blogs, comments, text messages, emails and other forms of Internet communications. What do all these things mean? I happen to use " :-) " … (12 comments)
"Online" has done a very good job of making basic property information available. It's very easy for anyone to see current listings, property statistics, photographs, maps, even sales trends online. Computers are very good at storage and retrieval of massive amounts of data.
We are all too familiar with the saying "you only have one chance to make a good first impression". It's known that a person judges us and makes a decision about us the first few seconds that we meet and we do the same likewise. While this may not be fair, … (9 comments)
I RECENTLY STARTED TO RE-READ A GREAT BOOK. JOHN MAXWELL's insightful book, DEVELOPING THE LEADER WITHIN YOU. Did you ever read a book for a second (or third, or fourth) time and think, "How did I miss this last time?" I had one of those moments in the first chapter. 
Give and Receive MORE from your current relationships
Communication. What a crazy word. 
Many people claim that Real Estate agents are only one step above used car salesmen. They feel that they are sneaky and are never forthcoming with the whole truth! To be perfectly honest, there are many agents that are like that and it bothers me that these agents give the "good" … (8 comments)
I just attended a seminar about Business Appropriate Business Casual with Linda Thomas founder of Powerful Appearance Corporate Image Advisor's. She was excellent in terms of discussing what our clothes say about us and our image. As I sat there, I recalled a "Business Casualty" of my own. I hope this story inspires … (5 comments)
With technology playing such a big part of today's real estate practice, agents are becoming more and more reliant on electronic communication. This is leading to some agents becoming what we call "Secret Agents"; they are no longer making themselves visible to their prospects. The mindset of these agents is to … (1 comments)
How about email? Or leave comments on blogs? Yup, my hand is up, too. We all do it, but sometimes the message isn't what we intend. Anyone could be listening or reading and be forming an opinion about us by how we communicate. Could be the media, could be your seller, … (35 comments)
The purpose of marketing is to obtain mental real estate. Competition is fierce these days, as consumers are bombarded with distractions from every direction. How can you make sure that your message is heard and remembered?
Welcome to the first in a series of Life Hack posts where I'll be posting links to the latest and greatest Life Hacks that I've recently come across. 
Kelly Turbeville's blog, Blog or Chat Room?, got me to thinking about not only what kind of animal AR is, but also why exactly I blog and why AR seems to speak to me when other blog sites don't always. And I think that it's because the unique nature of AR - … (9 comments)
Expressions to say what you mean...varies depending on where you are on the planet. Due to Houlton Maine being on the Canadian border with Atlantic Canada, there is a whole special way of putting it or saying it. Visit a neat site that spells it out from A-Z. Many of these … (0 comments)
The importance of information cannot be understated. Most people live their entire lives without getting enough information. How crazy is it for the average home buyer to make an offer on a home without knowing why the seller is selling, or what they liked most about the home, or how they … (1 comments)
Highland Village has New Communication Service
Today is a great day. Always is when we finally get to a closing. Especially a closing with no issues. 
I remember when I was in college it was cheaper to call home on Sundays. Then, even on that cheap 7 cents a minute day, I would watch the clock the entire time I was talking to my parents. Paying per minute- today's generation will never know the stress of watching the … (12 comments)
I have some buyers/clients (a couple) who live in California and want to buy some investment properties here in South Carolina. Through emails, telephone conversations, and digital pictures I was able to find them an apartment complex in which their offer was accepted. A pre-approval letter was submitted with their offer.
Communication, Communication, Communication.. (or the lack thereof)
Today I was at a one of my FAVORITE Mortgage Brokers....First Choice Equity Group, Inc. in the Lehigh Valley of PA. Now they have 'only' given our Title company, Bertrum Settlements, two jobs over many, many months.
In 1894 Mark Twain admonished us As to the Adjective: When in doubt, strike it out. This is good advice for English majors, but it's equally useful to real estate investors and agents who have to be persuasive in written communication. 
Just a random thought! Remember in grade school (showing my age now) when teachers were trying to instill the art of letter writing? Part of those lessons often offered the opportunity to exchange addresses with someone either out of state or even out of the country. If you were lucky, your … (9 comments)
Have you ever had someone misinterpret or blatantly misquote what you said during a transaction? 
The older I get the more I rely on my daily habits-- the little rituals of life I do each day and each week to maintain rhythm and a sense of order in my otherwise chaotic life. I do them because they work for me. They help me be what I want to be and those habits I've had in the … (24 comments)
Of course, the definition of 'simpleton' is all important. A frequent society definition is ‘brainless, not knowing, dim-witted.'
The whole real estate process can be very intimidating to clients and sometimes its useful to break things down into bite size morsels of information 
Ok - we aren't terrible at communication. At the same time, we aren't excellent at it either. After much thought and deliberation, I've decided to committ to my sellers, in writing, that I will communicate with them at least once a week, personally. With the number of listings we have, this … (17 comments)
How accessible are you to your clients? We live in a world of instant communication, voicemails, instant messaging, chats, paging, emails, text messages, direct numbers, toll free numbers, fax, and so much more. Most of our clients do not abuse it! The latest we will usually get a call is 9PM, … (13 comments)
Whatever happened to good telephone etiquette? I guess I am a bit red in the face over the fact that over the past several days I have received multiple phone calls on my service and live in which the caller did one of several things which I consider poor telephone etiquette. … (3 comments)
Communication with buyers and sellers. Most of the buyers and sellers we work with like to communicate by email. Only a few like to communicate by phone. I always ask which method of communication they would prefer us to use. Most of them want to use email. There are a few … (3 comments)
You've just listed your home "For Sale." As your agent leaves, you shake hands, and then say, "Keep in touch!" 
I received a call from Mr. R the other day. He's having a few issues with his real estate agent. Mr. R has several investment properties for sale a couple of hours from where he lives and works. These properties have been on the market for a while now and over … (1 comments)
Most of us have gone to lunch or dinner with some friends. How many times have you had friends over for dinner at your home? How many new contacts that you've barely met have been invited to dinner at your home? Some of us even have a hard time getting the … (6 comments)
No, this is not an article on The Murph nor his friends in the canine species. This is about the 2-legged, walk-upright species called humans. A species that considers itself at the top of the food chain, the most "intelligent" form of life on this planet.
The book, How to Win Friends &I nfluence People*, consistently makes the top five whenever there is a survey of most influential or inspiring books, and is often second only to the Bible. Dale Carnegie outlines - in very simple steps and examples - how to be nice without letting yourself … (5 comments)
Every Real Estate Professional Should Have a Toll-Free Number!by Rob McQuade, ABR, Sacramento REALTOR®Sacramento CA Real Estate
Reading the post Top 50 Real Estate Teams Don't Blog by Tony Arko and some other posts about the internet somehow made my brain somehow jump to Epcot.Particularly the Spaceship Earth ride.Now you may not know it by that name, most people don't. The accurately call it something like, "The Golf Ball" … (2 comments)
Along with the fine art of listening goes not only the art of conversation but the knowledge and wisdom to know when you've said enough.
If your market is anything like ours in Las Vegas (20,000+ available resales, 9-10 month supply, prices flat to slightly declining) you know it can be tough to be a listing agent. Sellers may get frustrated by the lack of activity (especially relative to the boom of 2003-4), and a simple 'market … (26 comments)
I hear stories all the time about Sellers that are trying to get out of listing agreements and are trying to cut their Realtors out of the deal to save the commission. I have such a hard time relating to these things. I have never, in 12 years, had a Seller … (32 comments)
I was just cruising other agents blogs, and came across one posted by Michael DeMello about a month ago, addressing the subject of Fear of Public Speaking. There were about 10 comments in response that offerred suggestions for overcoming the fear, most of which included having a shot of whiskey prior … (3 comments)
Recently I took a listing after the home had been on the market with another Realtor for months without results. The main complaint of the out-of-town sellers was that their previous agent did not keep in touch with them and the brochure box was always empty. 
I just had to give props to my broker Frank De Luca. This past week I had a few showings in my area and I had to call around of course to get appointments. sometimes I would just get so upset because agents will not call me back until about a … (1 comments)
Mercury is in Retrograde from Oct 28 until Nov 17. This is a good time of year to set up systems to ensure people will not misunderstand you. During this time you can expect all types of communication problems. I suggest you back up hard drives and get into the habit of … (4 comments)
I have wrote about something similar to this in the past....other agents that have never got down the idea of what communication is in business. In other professioanl industry would this be tolerated!
The Fear of a Realtor
How important is communication to you?
Just like the Real Estate Market the relationship between a Realtor and their assistant(s) come in many forms, and take twists and turns along the way, some wonderful, some not so wonderful. Deciding to find an assistant, adding a new team member, downsizing in the changing market, can all add a bit of … (3 comments)
The real estate industry is currently undergoing a technological revolution that is enabling some agents -- those who successfully embrace the changes -- to provide their clients with better information, better communication and more efficient service. A wide variety of advances, many involving the Internet, are making it possible for agents … (1 comments)
Vital! I meant Vital! Oh well, doesn't matter, you know what I meant. I think it's vital to communicate when we confuse our clients. I mean converse with our clients. It's important when we deal out our coworkers. I mean deal with our coworkers. Communication is a key to working with … (8 comments)
The importance of understanding and being understood...
Much of the news and the attending problems are local. Sometimes major local stories are of national importance. A horrific crime that happened in Denver on Monday morning has made the internet and all of the major television stations. A woman's body was found in an upscale Denver metro neighborhood after … (6 comments)
For weekly communication in a slower market you should contact your sellers frequently. Here are some key points to cover when you call them.
I don't remember where I read it, but I think it is really wise. "Never let the communication end at your desk." So, basically, if someone sends you a lowball offer, always counter. If someone asks you a question, be sure that you communicate the answer back to them. Always be the last … (2 comments)
Recording and editing a real estate podcast is a relativly easy task. You can learn more about how to record, edit and add music to a podcast in have a professional sounding podcast in under 30 minutes. You can watch a 6 minute video that we created to see just how … (8 comments)
We often talk about communication by e-mail, or listserves, or blogs - and we talk about writing personal notes. This week I received a phone call from Margaret Rome, thanking me for my blogs and sharing, and telling me what it meant to her. I can't say enough how much her … (2 comments)
I am excited to meet every one here at active rain! I have found this network to be a really great way to build my netowrk adn to meet great and interesting new eople! Not to mention to meet people who are in the same industry as I am! Which all … (1 comments)