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Blog entries tagged with "listening":
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Tuesday September 30 I will be facilitating a workshop "How to Market Yourself Through Networking" for CSIX Connect employment group at the iRestaurant in Cupertino, CA. The meeting begins at 10:30 and runs until 1:00. The admission is $12 which includes a wonderful lunch, networking opportunities with a group of experienced … (2 comments)
I had the pleasure of flying to Philadelphia to assist in cleaning up 60 years of junk from my mother's house. She is moving and we all know that we and everyone we know have the tendancy to be pack rats. But this is not the subject of this blog. I … (16 comments)
That is the title to my journal entry for today...
Listen for the Sale
By, Corey Wells
The top-performing real estate agents know the value of listening. Good communication is a crucial part of any successful sales presentation. In order to effectively communicate with a prospect, you must offer the proper responses to what your prospect is saying. You need to … (1 comments)
EGG on MY FACE!
This is a picture of a physical dream catcher.
As Realtors, we must understand the importance of listening to our clients. Through listening, we learn about our clients' wants and needs.
Do you use the Ford system when you are talking with people? Ever had one of the really ackward moments of "dead air" and it seemed like it lasted forever and neither of you knew what to say?
A lot of us agents here get caught up in the latest marketing craze, the newest tech-gadget, the hottest blog to read, or the cutting edge IDX solution that will DESTROY the competition and GUARANTEE RESULTS!!!11!
Most people you meet in any type of sales position are usually pretty confident and sure of themselves. Although you can't be afraid of yourself in this business you also have to be very careful. Clients are often times turned-off by agents who carry on about themselves, the market-place, and what … (3 comments)
Setting the price when selling your property
July 31st, 2008<!-- by admin --> ·
When it comes to selling their house, most people will hire a professional just as you would hire a professional if you needed some dental work or you wanted to update the electrical in your kitchen. And, … (0 comments)
Listening is the most important part of sales, and it's also the most important part of customer service. There's no service, and no sales, without good listening.Recently, I've been on the receiving end of bad customer service and bad sales. It's so bad that I had to blog about it. Because … (7 comments)
It's about my clients!
Many years ago I had a client who was yelling and cursing on the phone with me. He ranted and raved and I listened quietly. The market was slow, we had a very sophisticated buyer who had a 3 page checklist of things to be done that … (17 comments)
When I am meeting with a potential customer, vendor, or partner, one of our primary goals is to mutually qualify the arrangement. It saves us all time and leads to a very high success rate!
Again and again I find that the best negotiators are excellent listeners, they also ask a lot of questions.
One of the drawbacks about working with Internet Leads is that a lot of people are just looking. They are somewhat interested in buying but its more of a wish than a reality. One of your jobs, as a top rated Agent, is to master the ability to recognize who is … (2 comments)
I'm a lover of new gadgets, electronic devices, and neat new toys...especially time and energy saving ones! But I got to thinking recently about how in some ways all this new fangled technology was messing up and infringing on my lifestyle!
Its interesting going through the interview process. What questions will they ask, where are you goal oriented, how will you market this home, what type of advertising, ...... the full gambit of questions and the whole time I am thinking - I will market the property to the best of my … (2 comments)
Last weekend I had the great joy of going “golfing” with some of my favorite people (my in-laws (Michael & Cheron Lange) and their great kids). I say “golfing” in quotes because this was the first time for my 7-year-old nephew and 3-year-old niece who had just gotten their first set … (4 comments)
I'm Stephanie Kresl and I'm a Marketing Specialist and Realtor® for Tony Marino's team at Real Living Real Estate Solutions. I'm new here on ActiveRain and new to blogging...I hear it's a lot of fun and I can clearly see that there's a lot to learn. I'm looking forward to making … (6 comments)
Salesmen are notorious for doing too much talking and not enough listening. 
Living and working in the suburbs of Washington, DC, I am afforded the ability to interract with people of all nationalities on a daily basis. While speaking with some Spanish speaking friends today, I was able to pick up on the subtle nuances in their accents and asked where each was … (2 comments)
If you want to have the pulse of what's going on in your area, you need to "have your ears out" and pay attention to what's going on around you. Whether it's me having coffee with a group in the morning at The Vinoy, or Amy having conversations in the evening … (6 comments)
Let's face it, we're in the "people helping business." Just plain and simple, our goal in our business is to help those people who are looking for help. They may or may not be looking for us when they first start looking for help. But somehow they come across our path. … (8 comments)
Has ANYONE ever heard that? I know when I was growing up in the dark ages, I thought I had two choices, a teacher or a nurse. That was if I aimed high and went to college. The other options included clerical work if I went to business school, with secretaries … (55 comments)
I was online looking for a IQ test, decided to try my hand at a Mensa workout, but was distracted when I came across the 
Skillful Listening 
Are you a good listener? Or do you like the sound of your own voice better than ... well ... better than almost anyone else's voice? 
I attended a training class this morning. Now I am all for learning and even just being refreshed regarding something that I already am familiar with. It's good to get another perspective on something once in a while too. Well, this "training" class turned out to be more of a reminiscing … (2 comments)
Proverbs 17:28 Says exactly that thought. Supposedly the smartest man who ever lived was King Solomon. The SMARTEST MAN WHO EVER LIVED SAID EVEN A FOOL IS WISE IF HE CAN SHUT HIS TRAP! How much more in AR? In real estate. Growing up, I was pretty much God's gift to … (5 comments)
In sales, the extra mile is about action - not empty words. You've been there. It's 4 p.m. and you're leaving your last appointment. You made every sales call on your schedule. You weren't just an order-taker today. You sold stuff. A sense of confidence, an energized "I-can-do-this" feeling fills you like … (2 comments)
In my last post, I reviewed some more basics of the philosophy of 'sales' that is not really selling; rather - being the doctor. This time I got just below the water's surface on the proverbial iceberg. And since I promised more - here it is:
Listening is an important communication skill that is widely underused. That's because although we consciously learn to write and to speak, somehow we think listening should come naturally. That's not always the case.Here are nine simple steps to improve your listening skills and make you a more effective communicator both at … (0 comments)
Like millions of people, I'm a fan of the CSI drama's that are currently being watched on TV. As I was watching a recent CSI episode on TV my attention became riveted to what type of techniques are used to question suspects. A comment was made that was very profound, "when … (2 comments)
This is just one the dates in history that I heard about from my newest clients. I, for the first time in my career, just sat there with a client, not talking about homes, but listening to such a life and time together.
I got an email yesterday sharing this with me and thought there was something definitely to be learned from it. 
My daughter, who is a fully hearing individual has been living among the deaf community for over 1 year. Her interaction with her deaf friends has been very refreshing for me to watch and to learn from. In order to communicate it is necessary for these deaf or hard of hearing individuals … (2 comments)
Give Prospects Your Undivided AttentionI have found that the best conversationalists are the best listeners. The same holds true with salespeople! Review the following tips to see where you might have room for improvement.
Even though I speak at large venues almost every week, my ugly little secret is that I am basically a shy person.
I always feel excited working with 1st time homebuyers trying to find their "dream home." My first recommendation prior to even viewing 1st house is to speak with your loan officer to identify a price range. There is absolutely no reason to set yourself up for a let down by … (1 comments)
I recently took a listing for someone that I've known both professionally and personally. They own a beautiful home and when it was built had all the bells and whistles included.In marketing their home, I felt the best way was to build up the best feature of the home, the backyard. It is … (17 comments)
Focus on the speaker - Make a conscious decision to listen. Remember, you can't listen when you're talking, so control your urge to speak. Don't just act like you're listening; really process what they are saying. Give visual and verbal feedback - make eye contact with the speaker, turn your body … (8 comments)
If we could master the Art of Listening the World at least our own, would be totally transformed. Clients would get what they want it, divorces would almost be eliminated, relationships would prosper, there is no end in site to the number of benefits.Are You up to the Challenge? There are three levels … (17 comments)
I don't know about the rest of you, but there's nothing more frustrating to me than a "one way" conversation. Have you ever visited with a friend that does ALL of the talking, and as soon as you are able to throw out a thought, she/he uses that comment as a … (18 comments)
What is it about listening that is so important?? So many times, we feel like we "know" what the client wants or needs...do we really LISTEN?? How great would it be to stay focused on the client during that initial consultation, to find out what they want to spend, what area … (8 comments)
Ya know. When I was younger, I'd say about 20 or 21 yrs. old (lol, put your calculators away, i'm still kinda young. hey didn't ya hear? 30 is the new 20!) I use to work for a bank and one of my regulars was a real estate agent. We use … (4 comments)
If Einstein were a REAL musician his theory of relativity would have been E = Fb.
How many of us out here have been told by someone that one of the things real estate agents have to be able to do is “listen better”. Have any of you worked with a customer or client who ‘complained’ that they came to you as their previous agent was not … (0 comments)
Part 1 and Part 2 of this series focused on the introduction to DISC behavioral signs and covered the (D)ominant and (I)nfluential signs. Today's article will address the (S)teady sign, which is the most common sign in the general population. 
Honesty is a two way street. Be honest with your Client, and the Client will want to be honest with you... however painful that may be. 
Sounds confusing, doesn't it.
I've never really thought of Wendy's as a repository of higher learning. As a matter of fact, before a week ago I never thought about Wendy's at all. My grandson loves the place so I took him there and I discovered their baked potatoes. Now I'm obsessed. Sure I can make them at … (7 comments)