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For the past 6 months or so, I have been executing telemarketing campaigns to generate short sale leads.  We start out with old loan modification leads generated on the Internet or by direct response to a TV ad.  These leads are then uploaded to a predictive dialer and agents log in remotely to start dialing the campaign.

The script goes something like this..

Hello, this is ____from the Mortgage Help Center, we are following up on the inquiry you made in____________, did you get the help you were looking for? (pause) Do you still need help with mortgage or would you be interested in selling your home?

If the answer is yes, the telemarketer transfers the call to the agent.

The campaign has had mixed results depending on the area we have been targeting.  Below you will see the number and type of leads we got.

2000 calls to Southern California 32 loan mod leads 1 short sale lead.

1000 calls to New York City 16 loan mod leads 4 short sale leads.

1000 calls to Las Vegas 22 loan mod leads 7 short sale leads.

The conclusion I draw from these campaigns is that if you are trying to generate short sale leads, you must be able to offer the homeowner that is intent on saving their home alternatives to a short sale - loan modification.  After that process has been exhausted, then a short sale is appropriate.

Here is the 5 step strategy that I recommend. 

1.  Align yourself with a local, reputable loan modification company or attorney. 

2.  Execute a marketing campaign to contact people who have previously inquired about loan modification.

3.  Take loan mod apps from homeowners and pass them on to your partner.

4.  Get short sale leads from your partners old book of failed loan mods.  (about 65% fail)

5.  Repeat

 

As the commercial real estate market looks for footing, the volume of defaulting commercial loans is rising at the fastest pace ever.  Property owners and banks alike are scrambling to come up with solutions in an environment of shrinking rents rising vacancies and the absences of a commercial mortgage market.  All of these factors together create an opportunity for consultants to help property owners resolve their mortgage problems. 

CommercialModification.com, has assembled a group of highly experienced negotiators and processors to facilitate commercial loan modifications and other optimal resolutions for commercial property owners.  

CommercialModification.com is offering a branch affiliate business opportunity to real estate agents, mortgage brokers, consultants and attorneys.  Becoming a CommercialModification.com branch affiliate, instantly brings credibility and substance to the services that you currently offer your clientele.
Sales Support


CommercialModification.com branch affiliates get 100%, 360 degree support in everything from marketing and initial sales calls to customer acquisition and follow through.  The company offers advanced web based lead followup and sales cycle completion reporting.

Back Office Support
The commercial modification process involves extensive negotiations, in-depth market research, financial analysis and hours of tedious data collection, discovery, verification and reporting.  After we make the sale of the consulting services, the professional team follows up and executes the plan that is proposed.


Internet Marketing
CommercialModification.com provides a regional sub-domain website for each branch affiliate.  As the number one ranked website for commercial mortgage modification, www.commercialmodification.com gets the lions share of web traffic in this vertical market.  In order to attract local search engine traffic, each branch affiliate will have a unique website that will be targeted to generate local commercial modification leads.  An example of a regionally targeted sub domain is http://newyork.commercialmodification.com.  This website has already achieved a high rank on Google searches for "new york commercial loan modification".

Training
Initial training is conducted by weekly webinars.  These are 1 hour meetings with 30 minutes of prepared material and 30 minutes of Q and A.  The topics will include marketing, prospecting and client intake.  Branch affiliates will participate in the sales process and customer webinars.  You must attend at least 10 client webinars and complete a written exam to be qualified to conduct client webinars.  Each quarter there is a 3 day training seminar at the processing center in Arizona.


How to get started.

The first step is to register for a webinar.  Go here to sign up.  We will send you an invitation for the next scheduled webinar.

 

 

Watch this fascinating discussion about the next bailout and real estate crash with attorney Steven Meister on Fox Business.

 http://www.foxbusiness.com/search-results/m/27371346/fed-s-housing-fix-broken.htm

As readers of this blog know I had predicted this crash a year ago and the next "Mother of all bailouts", now finally has hit the main stream media.

 

If you want to get short sale leads in your area you might want to get a domain that targets your specific area and combines your place name with the phrase "short sale".  An example of this is http://south-lake-tahoe.shortsaleleads.org.  This website is targeted to generate short sale leads in the South Lake Tahoe area.  By integrating the place name in the domain name, the search engines will give higher relevance to your website.

Placing links back to your website with keyword anchors you also increase the ranking of your site and acheive a higher placement than a site that does not integrate the place name in the domain name.  Be sure your site includes references in context to your taget area.

 

 

Last week government bank regulators officially put their blessing on the practice of "pretending and extending" by issuing guidance to banks that allow them to modify commercial loans without being viewed unfavorably by their regulators. It has become clear to Washington that the next banking crisis and government bailout is right around the corner. They have taken this step to ease the pain that is sure to come.

Analyst estimate that there is about $270 billion in negative equity that has to be resolved in the next few years. This comes from about 1.5 trillion in debt that is maturing on CRE loans. This property can not be refinanced because of the negative equity. If the banks were to foreclose and not modify the loans, they would be forced to show the real value of the property on their books, wiping out the profits they reported earlier this year and causing a liquidity crisis in an already overstressed banking system.

By allowing the banks to modify these loans, the bankers and property owners are allowed to "kick-the-can" down the road some more years.

Prior to this change in guidance, if a bank were to modify a loan, and the loan amount was greater than the market value, the loan would have been considered "adversely credit classified". Such a loan modification would not have been considered prudent based on sound banking principles. This new guidance allows them to modify the loans even if the loan amount exceeds the market value.

Property owners ought to contact their bank or a professional that specializes in commercial loan modification.

 

Have a look at this video with Larry Kudlow discussing the FHA and its rediculous underwriting.

Blog: FHA the new sub-prime hazard http://bit.ly/46vkQ

 
Interest in the commercial mortgage modification consulting business has intensified as the residential loan modification industry in California is squashed in its infancy by SB 94. 

The law prohibits advance fees for loan modifications on residential properties of 4 units or less.  The new statute was enacted to protect the public from a group of attorneys (16 in total are being investigated) who allegedly took advantage of vulnerable homeowners by collecting advance fees without obtaining results for the clients. In a few cases homeowners actually lost their homes when they believed the attorneys in question were processing modifications on their behalf.

In one fell swoop thousands of for-profit housing counselors, intake clerks, receptionists and loan modification processors got pink slips this week.  While there are some companies that will remain in the business, they can no longer collect any fees until specific work and milestones have been completed. 

Essentially an attorney or loan modification company would have to provide unsecured financing for people who have already demonstrated their inability to pay.  Recent data show that over 50% of modified mortgages re-default within six months. This demonstrates the fact that the credit risk is too great for service organizations that rely on income produced by service fees to finance continuing operations. 

Those who have built their livelihood on helping homeowners get modifications in California have to find a new line of work. Homeowners will have a hard time finding  someone that will take their case under the new statutory terms.

Mortgage brokers and attorneys who were doing residential loan modifications are now looking at the commercial mortgage modification business as an alternative.  Advance fees and retainers are not prohibited for commercial property under SB 94.

There are many misconceptions about the commercial mortgage modification business especially in how it relates, in scope to the residential business.  Let's have a look at the numbers. 

There are about 125,000,000 single family homes in the United States.  Extrapolating the data released from RealtyTrac today who said that foreclosure reached one in every 136 homes, gives us a little over 900,000 homeowners in imminent danger of losing their home.  Several hundred thousand more loans will default in the coming quarters as Alt-A and the toxic pick-a-payment loans reset in 2010, peaking in 2011.

The commercial property marketplace is much smaller in terms of the number of property owners.  There are about 5 million commercial properties in the US. With the default rate on commercial loans running just under 3% this represents about 150,000 properties in which the owner is in need of modification consulting.  There are more potential clients that are not in default but this number represents a nominal market place population of under 50,000 individuals since many commercial property owners have more than one property.

With the termination of an entire industry in California, somewhere around 10,000 and  25,000 entrepreneurs and their employees in California are looking for a new business model.  Many are exploring commercial modification as a new line of work.

The misconceptions about the commercial modification business starts with the numbers and continues with the scope of work required to complete a successful modification.  In residential modifications, 70% of the deals were cookie cutter deals that fit nicely within the Obama modifications plans like HAMP and Making Home Affordable and other programs put forth by the FDIC and Federal Reserve.  There are rarely any negotiations.  The loan mod company simply submits a package that has been underwritten according to the guidelines published by the FHA, FNMA and Freddie Mac and approved by the loan mod company before being sent to the loan servicer.  This is why many companies claimed a 90% or more success rate. They were easy to do if you knew how to get it done.

The commercial modification business involves real negotiations, in-depth market research, financial analysis and hours of tedious data collection, discovery, verification and reporting.  Most of this is foreign to the residential mortgage broker turned loan modification consultant.

I am getting several calls and inquires everyday from loan mod companies who are in this position.  On one call I got, the owner of the company who has been processing hundreds of deals per week for residential modifications asked me how much for commercial leads and could he get a volume discount.  I asked what he needed and he replied that he needs 500-1000 leads per week.  I chuckled.
 

SB 94 has been signed by Governor Schwarzenegger. In a statement regarding the veto of the more restrictive AB 764 he said.. "Although I support the prohibition of individuals charging advance fees for mortgage loan modifications, I do not agree with the provision of this bill that will only allow fees to be collected if a modification is successful. This could adversely affect legitimate businesses that provide loan modification services. As such, I am signing SB 94 that accomplishes this prohibition against advance fees without unnecessarily harming legitimate companies."

The law applies to mortgages on primary residences and does not restrict the ability of attorneys and consultants to collect advance fees for modification of commercial mortgages.

 


Going to a gun fight with with a knife isn't likely to end very well. With the passage of SB 94 this is exactly what the California legislature and the Governor are asking California homeowners do.  The sweeping law, that will be signed next week by Governor Schwartzenegger will make it a crime for anyone, including attorneys to accept a fee in advance for the purpose of loan modification.

The bill authored by Rep. Calderon was heavily backed by banking interests and lobbyist for the banking industry. The law carries an urgency provision which makes it take effect immediately upon the Governors signature.

Oddly enough, the bill does not make any provision for banning advance fees earned by attorneys and others who work on behalf of banks and loan servicing companies prior to a successful loan modification.  These lawyers are still able to collect large fees from banks to ensure that the collection and foreclosure process works to the banks benefit.

 

The Danger Point

Danger does exist of the means taken proceeding to unwholesome inflation.  If the Government does not carry out its intention of reducing its expenditure and so of balancing its budget, and makes up tremendous deficiency by borrowing, with a consequent continual emission of notes, the people would lose confidence in their currency, and there would be a flight from the dollar...


Interesting current events?  No, this is a quote from "The Sydney Morning Herald. - Mar 11, 1933" (http://tr.im/AzVK). In an article describing the government attempts to cause "wholesome" inflation.

At that point in our history, we were emerging from the great depression.  Deflation was countered with inflation of a sound money supply because federal reserve notes (dollars) were exchangeable in gold at the Federal Reserve Bank.

Today, we find ourselves in a  similar situation.  An asset bubble has burst and the government is attempting to reflate it by use of inflation.  The key difference today is that the government can't come out and say they are trying to cause inflation because Federal Reserve Notes are nothing more than paper and can not be exchanged for gold.  All they can do is print more and hope that no one notices that they have no intrinsic value like real money.

 
 
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Ted Schmidt

Anaheim Hills, CA

More about me…

Leadsnet - Mortgage Leads Network

Address: 5051 E Orangethorpe Ave, E-123, Anaheim Hills, CA, 92807

Office Phone: (530) 313-8275

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