Number 1: When your client begins to tell you ALL about their current home and the housing market that they are coming from avoid saying things like " I don't really care about that".
Number 2: ALWAYS avoid the statement " Are you freakin' kidding me?" This is NEVER good.
Number 3: Avoid apparent eye rolls.
Number 4: Try the approach " I understand what you are saying" avoid "I hear what you are saying" ( This is actually a real tip)
Number 5: Whenever possible try to insert the sound " uh huh". Avoid "duh huh".
Number 6: When asked " How the real estate market is?" avoid saying " Don't you have a TV or radio?"
Number 7: Avoid saying " This is the seventh time you have seen this house, are you going to buy it or what?" Try saying " So, how many more times do you think you will need to see this house before you can make a decision? Just so you know, I do have grandchildren I plan to leave my business to."
Number 8: When your client makes a ridiculous offer avoid saying "This is a possible recession, not a lottery".
Number 9: Avoid saying " I will be on a cruse in the Bahamas during your closing, but my assistant will take care of everything"
Number 10: Avoid all sentences that start with " Let me tell you something.........
Fun but not really funny. Good luck with your stressed out clients this week. Thank you for reading my Blob #2. Good Luck out there!