Have you heard about the KW toolbar that you can download in seconds and you will find the kw logos at the top of your computer screen? It is amazing and now they are adding all the MLS logins to make it easy for the kw agents to get where they are going with a click.

Some of the highlights include:

• KWU - Links to events and courses
• Agent mountain - Listing to auto trainings by Gary Keller
• Millionaire Real Estate Agent - FREE downloads for home buyers, FREE downloads for the MREA agent, FREE downloads for the investor. There are all sorts of helpful resources here.
• You can also check your email with a click from the toolbar and then you don't have to login....it is so easy.
• There is a direct link to kw support.
• FREE listing sites, blogs, and other marketing tools for listing agents.

This is just a glimpse of the information that is available. Check it out for yourself and you will be surprised. It is a living toolbar and you can send in your requests if there is something you would like to see added.

You can load it free at www.boldtalent.com

To submit your MLS go here:

http://kwcom.ourtoolbar.com/contact/

Thanks for reading!

Michelle Shelton

Keller Williams Realty
www.mapazhomes.com

This week we video taped a few horse property to post on You Tube. Nothing any other realtor isn't doing, right? Wrong. These videos can be watermarked with our website and we will drive traffic to the top of You Tube and connected it to our website. This is yet another way to drive traffic to our site and gain more exposure on the web. 

Are you using You Tube to market your website? If so, would you share your results? What worked and what didn't work?

Please post your comments and as soon as I have some results to share, I will do so. ; )

Okay so I know there must be a way to set the photo on the front of a video so it doesn't

look like I just had a stroke....at this point...it is what it is~

I have been playing around on youtube for some time. At Christmas I got a new IMac and I LOVE it! The webcam is so easy to use. I can create all sorts of things and it is so easy to load a video onto youtube just by sitting in front of my computer and looking at the green light.

So, I want to share some helpful real estate information that I have posted before only this time you get to watch me fumble around with my words while I learn something new....mostly getting used to seeing myself on video....fun, huh?

The last 18 months of my life I have totally focused on honing my leadership skills. Wow. What a ride! The biggest thing I have learned is that I really have a lot to learn. 

This is exciting and an opportunity to keep moving. Keep going. Meet new and exciting people and keep growing. 

I have found that I am either in a state of decline or a state of growth. As much as I would like to say I am in a state of stability, I am painfully aware that stability doesn't exist. Another way of looking at it is this:

• Unsuccessful people laser their thoughts on survival
  
• Average people laser their thoughts on maintenance
  
• Successful people laser their thoughts on progress
  

Successful people are the movers and the shakers. The relationship builders. The "just do it" people. These people are the ones that make things happen. They don't sit around and talk about it. They don't get a committee to buy in, they don't overly plan things and have conferences about it. They just go out and take action. 

I remember my first broker. I thought he was going to absolutely choke when he saw me take off. There was paperwork flying every where and I didn't have a clue what was going on...I was selling homes. I sold six homes my first month in real estate. I was having a ball! I was in my element of talking to people and marketing and making

 things happen. It wasn't the high market yet in Phoenix and my broker didn't quite know what to make of it and he was dying inside...he questioned everything I did, "Do you have a disclosure for that? Did you let them know that it could backfire if they do it that way? You can't do that! 

You did what? You told them what?"

Now, I was all about dancing within the parameters of the law and doing things right. I just didn't have it all figured out yet. I would hear my competing, (I use this term very loosely), broker on the phone and this is what he said:

"Well, the house does have termites. What can we do? Well we can cancel it, that's what! They should have known the house had termites before they ever listed it. This is something they should have taken care of!" He was using what I tell my children is....THE ANGRY VOICE.

I am thinking....YIKES! I was questioning myself and wondering if I was doing it right because I had just had a conversation about termites and my conversation with a first time home seller with termites went like this...

"Yeah a few little termites is no big deal. Everyone in Arizona has termites and they are not the aggressive kind like back east, they are sort of like Arizona State workers, one chews and the other four stand around and watch! Let's just get em treated and get you into your next home." Of course it closed and they bought another home with me. 

I remember my very first deal.  I was trusting him because after all, he was the broker. I put the closing on a Friday. Duh. It didn't close on Friday because it didn't record. My seller was a bit emotional anyway and I called to tell her.

She said, "I am not okay with this! They should have closed. What are my rights? "

My response was, "Um. That's a great question! Let me call my broker and see what he says and maybe I will have him call you, okay?" 

"Sure." She says

I call and talk to him and tell him I don't know what to do. Of course in my gut I did, I was just paralyzed in fear and not stepping into my leadership. He agrees to call her and then call me back. Ten minutes later he is on the phone saying she wants to cancel and re-list it on Monday.

"WHAT? Are you kidding me? Why didn't you save it?" I am borderline hysterical at this point. "Just forget it, I will call her myself."

I make the call and ask what is going on and she replies, "Cancel it. Screw them. They should have gotten this thing done. We will re-list it on Monday. I talked to the broker and he said I was completely within my rights to cancel and they just lost their earnest money too! They won't see a red cent of that and they will just have to go find another house. They shouldn't have messed with me."

Ut Oh. My mind was racing. "Okay, so, I have dealt with you for the last two months and I can see how much integrity you have and I know you are not the kind of person that would throw people out on the street after they have done everything in their power to buy your home. Do you know they are sitting in front of the house with all their stuff in a moving truck that is supposed to be back tomorrow morning? They have no home to go to. They sold theirs and moved out. They have the money, it has funded, it just didn't record. I know the kind of person you are and I know you do the right thing and pulling the plug on these people does not sound like you at all....what is going on?"

She is crying now and struggling to get the words out, "My new neighbors don't like it that I have a horse. I don't know if I will be able to keep my horse here even though the REALTOR in Tucson told me that it was horse property. I am so sick of being jacked around by people."

"Alright, so let's get this thing off your plate. Re-listing it is dragging it out. Let's get these folks into their new home. They loved it because you made it a home for them. It is a good thing. It will all be done on Monday and you will have your money and then you can deal with what you need to deal with in Tucson, okay?" I continued. "As a matter of fact, it is a young couple and I feel it would be best to allow them into the house over the weekend and make it right for them. The utilities are already in their name and a quick call to your insurance guy and we can make this a win / win. Sound like a plan?"

"Well, okay. Thank you, I do feel better now." She says.

So....my lesson here was trust myself. I don't need to turn it over to someone else. I don't need anyone to bail me out. I have the answers inside of me and you know what? You do too! Trust yourself and everything will change for the better for you too!

Now, go sell a house!

Agents across the nation are downloading the new Keller Williams Toolbar at an astounding rate! This toolbar features all of the KW resources put out by Gary and the KW Team. It is all in one handy place at the top of your computer on the browser bar. You can even email your MLS Login and it will be added to the toolbar, how cool is that? A few of the resources are web email login, free listing sites for your listing, blog tools, social networking and KW support. As well as, kw connect, agent mountain, wealth building Wed with Dave Jinks and so much more. What are YOU waiting for? Get it now!

Go to www.boldtalent.com

Make sure you register for referrals too!

Shame on you! You wern't really thinking we were talking about something else here, were you? Of course not! The "F" word is one of our favorite words! Most likely you stopped by this page because you love the "F" word as much as we do....FREE Resources are the best.......don't beleive what they say, "There is nothing really FREE." and "There is no FREE lunch." Poppycock! It's just not true! As a matter of fact, there is lots of really cool FREE stuff listed right here....you are not obligated to do business with us...please know up front, earning your business is our goal.

Sharing information with you is fun and helpful and it breeds good feelings. Haveing fun is part of our philosophy so you are helping us have fun.

Take whatever you want here.....after all, did we mention it is FREE. All except our web designs and articles....there is a catch on that stuff. The articles can be used as long as you keep out copyright info in place and point them back to the authors. We do have some ego! We just like to think it is a healthy ego.

Go to our site with FREE Stuff NOW

What is the difference between a REALTOR® and a real estate team?
A single REALTOR® typically is a salesperson. They own their job. They market and sell a house and then market again and sell another house. They are one person wearing many hats. It is a difficult job to do well by yourself. Imagine your physician or your dentist working alone. It would be difficult for them to answer the phones, run the tests, see the patients, perform the surgery, book the appointments, follow-up, etc. You get the point.

A real estate team is a group of professionals. A business. Everyone is trained to perform their expertise as it is applied to your real estate transaction.

At AZ Mastermind Group, LLC. you will find that each member of the team is a highly trained professional. They know the real estate process from start to finish. Each member performs a specific job in relation to the transaction.

Michelle Shelton is our Marketing Expert and Listing Specialist. She is constantly researching the real estate market and analyzing what forms of marketing works best to sell homes. She is out in the field meeting with clients that want to sell their home. She also makes all the business decisions on what trainings will be implemented as well as what systems are best for the team. She sets high standards for her team and hand selects her team members based on their character, skills, goals, philosophies and attitudes. She is a servant and expects her team members to serve clients. She wants to have fun and be on top of things at all times. As a Certified Negotiation Expert , Michelle teaches her buyers agents how to best serve buyer clients.

Buyer Specialists serve our buyer clients. They do research, perform searches, evaluate the market and pricing, and are strong negotiators. They write offers and present them on behalf of you, our client. Our buyer specialists are highly motivated professionals. What your REALTOR should teach you.

Jenny Howie is our Business Director. Jenny makes sure everything in the office runs smoothly. She is the heartbeat of our organization. She is the person that carries things out and makes sure all of your paperwork is submitted to the Broker for review.

Each of our team members plays a role in the success of your real estate transaction. You will also have couriers and other behind the scene members that serve as part of your team.

Thank you for the opportunity to earn your business.

I actually posted this as a comment to the last blog post and realized it was pretty powerful and I should share it...so read my last blog post first!

I know Mary mentioned fear of heights and falling. The program I went through had a facilitator at the bottom of the pole and he said there were 3 fears at the pole...heights, falling and jumping (you can see the trapeze in the background...once you get to the top you turn and jump for it), anyway, he asked which fear I felt was mine. I told him heights...he said it stemed from an abandonment issue in my childhood. I wasn't abandon and it didn't connect with me until later. Once it did...it was powerful. Prior to this event in my life, I had all kinds of sickness. I realized that my mother worked all the time and the only time she would come home was when I was sick. So if you asked me logically if I felt abandon...I would say now...however, my little child brain had a winning formula...get sick and mom comes home and gives you attention. I must have worked as a kid. I must have felt abandon or why would I do that. The thing I really learned is...it certainly doesn't work in my marriage.

After I did this exercise, all my physical ailments went away. It has been almost a year...I was on the verge of multiple surgeries...antibiotics and so much more. I feel healthier than I have in years and no more symptoms...how powerful is that?