I'm exhausted. I've been at the hospital for about 10 hours with my family. My Mother-in-law had a "procedure" done today that lasted about 5 hours and it involved an aneurysm, coils, a neurosurgeon and hospital food. Most of it's a blur. I feel like I've been hit by a truck. Today has been an emotional roller coaster. First the butterflies, then the waiting, then some information from the surgeon, then some more waiting, then finally, getting to see her awake with her eyes open.  There's some sense of relief, we just have to wait to see if some of the paralysis and vision loss are temporary or permanent. I was in awe watching how calm and cool the nurses were on the neuro unit. My Mother In Law's nurse was calm, smiled and even managed to make us laugh. What a pro.

When my husband and I got home, I told him I wanted to try to write a post tonight.  I had no idea what in the world I would write about.  He just shook his head and stumbled off to bed (he acknowledges my blogging sickness and knows I'll sleep better after posting).  Then, it hit me.

The emotional roller coaster, the waiting on pins and needles for information, and the feeling of wanting all of it to be "settled"; just tell me it's over.Does this sound familiar to you? It should.  This is exactly parallel to the home buying process.  It's dizzying.

I wonder, am I the calm confident smiling REALTOR who manages to put my clients at ease, maybe even make them laugh during the home buying process?  Do I present information in a professional, timely, non-emotional way? Do I reassure my clients through my professional, organized demeanor?

Nurses are one of the hardest working bunch out there, next to REALTORs, of course. When you're in a position like my family was these last few days, you can instantly spot the great ones. You can also instantly spot the angry, bitter, been-in-the-profession-too-long ones. Nurses truly define the very nature of the hospital stay for the patient.

REALTORS truly define the real estate experience for their clients. This is why each one of us must be held to such a high standard. Nothing less than ethical, empathic, compassionate, professional, competent, reach for the bar excellence will do.

After-all, this is the bare minimum I'll accept for my Mother-in-law.

 

15 Comments on It's not brain surgery, but what we can do can be scary

MAY
16
2007
119,244 Points Outside Blog

Lisa, I hope your mother-in-law is going to feel better soon!!!  I agree that nurses work harder than anyone...my mother is a nurse and you really want someone who CARES about their job and the patient.  I believe those who really have the gift of nursing (or real estate) don't get burned out on it.

For both professions, if we find that we can't put on that "happy face", we need to take a deep breath and count to ten...whatever it takes.  The patient (or client) is always top priority!!

Great comparison!

11:37pm • #1
17 Featured Posts
Thanks Lori. That's a good point.  So tomorrow when I'm thinking of my mother in law, I'll have to pull myself up by the boot straps and suck it up and focus on the task at hand!
11:40pm • #2
MAY
17
2007
2 Featured Posts
My mother is a nurse, and a real estate investor, so she is a tough breed.  I how your mother in law feels better soon.  
12:05am • #3
3 Featured Posts

Lisa, I love this post.  It is so true.  It is so easy to get caught up in the day to day hustle and bustle and let our emotions or worries get the best of us.  A true professional guides and cares for their client (or patient) with calm and comforting assertiveness. I wish your mother in law the best as she recovers.

12:20am • #4
345,917 Points Outside Blog

Hope your mother-in-law feels better very soon. Get some rest. Its so easy to get so tired and stressed when someone we care about is ill.

Carolin Benjamin
Bob and Carolin Benjamin
The Benjamin Team
Keller Williams Integrity First Realty
Gold Canyon Arizona

1:03am • #5
608,948 Points 244 Featured Posts Localism Sponsor Outside Blog

Hi Lisa, I'll keep you MIL in m y prayers.

Being a calming force and keeping my customers focused is probably the thing I do best. And it does build lasting relationships with my customers. We become friends and I am their trusted advisor for life. Very good post Lisa.   

 

7:41am • #6
17 Featured Posts

Beth-You mom is a tough breed!

Beth, Isn't it true? All of our other worries go by the way side when with our clients.  And thank you.

Bob, Yep, tired and stressed about covers it :-) Thank you.

Bryant - I just believe that about you. I bet your clients feel like all is right with the world when they're working with you.  Thanks for the prayers...we need everyone we can get.

7:55am • #7
316,943 Points 45 Featured Posts Outside Blog

Lisa - my thoughts and good wishes for your mother-in-law, and all of you.  Make sure to take care of yourself while keeping that 'happy face' on for everyone else.  I've been where you are a number of times over the last few years, and I must say I so greatly admire and respect those in the medical professions, especially nurses.  They are usually the faces we all see the most during hospital stays of family members, and they are the mainstays for so many of us when we go through these kinds of situations.

Keep thinking positive thoughts, and know we're all pulling for your mother-in-law.

Ann

8:14am • #8
119,244 Points Outside Blog
Lisa-  Just remember to take some time for yourself... Your family is in my prayers...
9:30am • #9
405,473 Points 72 Featured Posts Outside Blog

Lisa...

I'm sorry to hear about all of this. Hope things MIL gets well soon.

And I think Ann gave you a great piece of advise.

So for the rest of my comment please refer to Ann's comment :)

TLW...ROAR!  

12:46pm • #10
MAY
18
2007
170,348 Points 32 Featured Posts Outside Blog
Best wishes for a full and speedy recovery. 
12:39am • #11
17 Featured Posts

Thank you so much for your well wishes. The MIL is out of imiment danger, has some possible vision loss and paralysis but considering the alternative.....

The road to recovery will be a road for my entire family.  thank you again you guys, it helps to know there are troops propping us up.

5:10am • #12
MAY
19
2007
2 Featured Posts

First and foremost, please know your MIL and your family are in our thoughts and prayers. This has to be such a difficult time for you all. Please remember to take some time and get rest yourself! Your clients (if they knew what was going on) will understand.

I was in a similar situation exactly 1 year ago. Our baby was born with a heart defect and had to have open heart surgery. When you mentioned the waiting for answers, emotional rollercoaster and the fact that the nurses make or break how your hospital journey goes..it is SO true! We are happy and blessed to say that our daughter did great and find out on Monday if another surgery is needed (hence me being awake at this hour - I'm a tad worried and need to just say some prayers and go to bed).  She will be fine and is in wonderful hands should anything else be needed.

Anyway, WONDERFUL blog. Your comparisons of nurses and Realtors is right on the money. The only change I would make is to add Teachers (and maybe Home Stagers - HA) to that list as well. All underpaid, overworked, will do anything to bend over backwards to help people and overall incredible human beings.

Many blessings,

Beth

11:33pm • #13
MAY
20
2007
321,031 Points 40 Featured Posts Outside Blog

Lisa--Funny how writing something puts you at ease isn't it?

My thoughts and prayers will be with you and your family during the next few days.

You must be an awesome agent. From your posts on how you care for your senior clients, I am certain that you are! Some agents don't care about the emotional stress of the real estate transaction; But the good ones understand that the role we play goes way beyond the paperwork. We become our clients' friend, confidant and support during a stressful time.

Thank you for your post...Hope it helped you sleep and take care!

6:15pm • #14
JUN
10
2007
568,334 Points 47 Featured Posts Outside Blog

Lisa, hope your mother in law is feeling better and doing well. 

 

6:24pm • #15

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Lisa Dunn www.TwinCitySeller.com

Minneapolis, MN

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Edina Realty

Office Phone: (651) 690-8439

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Lisa Dunn is a Realtor in the Minneapolis St. Paul area who offers some thoughts for your review.


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