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The Wise Realtor. Are Ready for Tomorrow?

By
Services for Real Estate Pros with New York Times Bestselling Author & International Speaker

"It is impossible to predict the future." That's a statement I have made hundreds of times, both from the stage as well as in print.

 Wise Realtor

Yet considering the most likely scenarios and then preparing for them lessens the shock when some variation of any prediction does materialize. Being caught off guard is just foolish. Why would you fight the future? The future is coming, no matter what. And for it to arrive, time will change.

We have all heard the saying that everything changes and that nothing is certain but change itself.

A wise Realtor® with open arms would embrace new concepts and innovations. Listen, read and test drive new technology, social media, ways to advertise, methods to reach out to the home buyers, creative ways to serve him or her better, differently and more effectively and cost efficiently.

Agreed.  But not every new business model is necessarily better than the one you have. But they can't all be bad. Whether you are a 50-50 kind of a guy or a believer of the 80-20 rule...it really doesn't make any difference.

Not responding to new scenarios is stupid.

You're not stupid...are you? Okay, so you're not. Then don't be in denial about change. The real estate business is changing. Homeowners are different. Real estate information is all on the Internet.

Read any good article, blog or report on the changing real estate industry and use this relatively slow period in the real estate cycle as an opportunity to retool.

If you are not sure where to start then read both my 2008 and 2009 Swanepoel Trends Reports. The two reports examine different important trends, strategies and concepts. These are wide-ranging studies of some 2,000 hours of research, interviews and writing. Or subscribe to my free monthly Trends Newsletter

I'll be the first to acknowledge that I have no crystal ball and that not everything in the reports is 100% accurate nor will be 100% in your future. But you will find no other report, more comprehensive, more complete or more focused on trying to provide real estate brokers and agents honest, objective and useable information.

I believe that real estate agents do have an important future role in the home buying transaction. Not as Sunday Open House-sitters, not as MLS Advertising Managers, not as Poorly Educated Sales Mavericks, but as true Real Estate Professionals.

And what is that?

A Real Estate Professional is a person that I can look up to. Someone who is my advisor regarding my real estate matters. He or she is a person that will wisely guide me to the right decision and not just sell me something because they earn a commission. Someone who will always negotiate the best deal for me and not try appease both parties to get the deal done. A person that will remain with me as my real estate consultant for all my future real estate and mortgage needs, whatever they may be.

Are you that real estate professional? Can you be that Mr. or Ms. Realtor®? If so, you are one in one thousand. If not, I urge you to take action as the real estate business is going to change and will do so right around you.

So what do you think Realtors® should do?

Palm Coast Homes
100 Plus Realty LLC - Palm Coast, FL
Palm Coast/Flagler County Real Estate, The Ross/Co

OK....that picture sort of creeped me out ;-)   It is amazing to me how much people are resistent to change...I could not imagine alwaysa living life in the comfort zone...although I think going forward the comfort zone will become very uncomfortable for those that cannot embrace the changing dynamics of how real estate is bought and sold.

Apr 01, 2009 03:48 AM
allan bataiff
CoBa REMS - Montebello, CA

Truly words of wisdom Stefan. However, I am also a true believer in traditional tried and tested methods.

Last November, I listed a quaint view home in Monterey Park. I posted the home on various internet sites. 

In addition, Over 50 agents previewed the property with their prospective buyers. I was almost certain I would

not be procuring the buyer myself. However no offers materialized. I was determined to see this home

sold. I then canvassed with fliers over 500 homes in a half mile radius of my listing, not once but twice.  I

held open house three sometimes four days a week. In January I wrote an offer which was accepted. 45 days

later escrow closed.  I am responding to new scenarios. At the same time, I am also holding tight to

traditional ones.

Apr 01, 2009 05:10 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

@Bill. No of course not, you are more than welcome to share my posts, articles and writings with others. All I kindly ask is that you acknowledge me and provide a link to www.RETrends.com

My thoughts and prayers are with you during these tough times. I hope you recover and have a great 2009! If I can help, let me know.

Best wishes
Stefan

Apr 01, 2009 05:18 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

@Mark. I agree 100%.

Apr 01, 2009 05:19 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

To all that enjoyed the "eye catching" picture! Glad that after you saw the visual, you still stayed on to read the post. Shows you that packaging the message is as important as the message itself.

Apr 01, 2009 05:21 AM
matt mathews
mathews Realty Group - Yucaipa, CA

Very good post!  I think for the most part,  Agents have accepted the changes that must be implemented in order to succeed in the future.  The problem I see, however, is that the "SYSTEM" in which we operate our businesses, is BROKEN.  Until that gets fixed, and the less than professional Realtor@ leaves the business, I don't see our image gaining credibility anytime soon.  My own personal credibility statement however, says;  If your looking for 1 on 1 expert advice from a Professional you can Trust!  click here!!!!!! 

 

Mathews Realty Group/Buyer Agent-Investment Advisor

 

Apr 01, 2009 06:09 AM
Anonymous
Judy Hickerson

Thank you Stefan, I agree!  After being in RE for over 30 years, I thought I had seen everything . . . not true, still changing.  I have found the Golden Rule applies to your Buyers and Sellers.  Honesty, Integrity, Knowledge and Truth is what they are looking for even though they might not like the answer. Our system is broken and we all need to fix it.  Be professional at all times!! Share your knowledge if another agent inquires, return their phone calls and, for goodness sakes, give the feedback that they are requesting if you have shown one of their listings; it only takes a minute and the Seller can see what a Buyer actually thought about the property - how novel.  This is the best business to be in, and we are slowly choking ourselves to death.  Stay current on everything that you can and be there to actually help your Seller or Buyer!

Good luck in these tough times - and, again thank you Stefan!!

Apr 01, 2009 09:06 AM
#69
Harrison K. Long
HomeSmart, Evergreen Realty - Irvine, CA
REALTOR , GRI, Broker associate, Attorney

Stefan ... thanks for this good article and encouragement for us as Realtors and brokers to embrace change and be prepared for the future in real estate. 

We are in the customer service business ... with client needs the focus and real estate being the subject. 

We agree.  A REAL ESTATE PROFESSIONAL is one who focuses on customer service, who is a trusted advisor in all matters real estate, not just an information provider. 

A REAL ESTATE PROFESSIONAL will use wisdom and guide the customer and client .. so that they will make their best decisions about real estate.

A REAL ESTATE PROFESSIONAL will negotiate the best deal for the customer and stand by as consultant for that client in all needs, especially those involving real estate and mortgage. 

I intend to look at your research articles.  So thanks again, and best wishes.

Apr 01, 2009 11:05 AM
Janice Cooper
Long & Foster Real Estate Inc. ~ C: 609-694-3622 New Jersey - Medford Township, NJ
Broker Associate, ABR, ASP

Great Blogging!  Looking forward to the newsletter. Thanks ~ JC

Apr 01, 2009 12:12 PM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

SOLD - I'm signing up for your newsletter too.  Mahalo.

Apr 01, 2009 12:24 PM
Peter Just
Corcoran Group - Palm Beach - Palm Beach, FL

Stefan, I couldn't agree more. I have been a marketing consultant for 30 years all over the world.

Now I am in Real Estate in Florida, and that is exactly how I see my role.

The advicer, the eye opener for opportunities and then the supporter by finding all the facts for a wise decision.

Let us all embrase the future!

Peter W. Just

Apr 01, 2009 12:43 PM
Kelsey Barklow
Hurd Realty - Johnson City, TN
423/948-9154

A very insightful article. Thank you for reminding me to be the best Realtor I can be to my clients and to other Realtors.

Apr 01, 2009 02:28 PM
Barbara Delaney
Park Place REALTORS, Inc. - Roanoke, VA

Dear Stephan,

I love your third eye!

A REALTOR should do whatever is necessary to promote their clients needs. This will vary by client.

One of our problems is that the general public sees us as ad writers, open house agents, and chauffeurs! Many don't understand our role until we show them or educate them.

Many are still licky wounds from agents who did not do what they said they would do or waht they should have done.

Excellent post!

Barbara

Apr 01, 2009 02:42 PM
Michelle Harris
MichelleHarrisHomes.com - Dallas, PA

Thanks...signing up for the newseletter!

Apr 03, 2009 10:35 AM
Anonymous
Steve Hattan

Hi Stephan,

Read your post and every response.  Quite honestly, I'm shocked at actual responses themselves.  Absolutely no offense to anyone but isn't your article kinda common sense? 

Of course we have to embrace change. Of course we want to look professional in front of our clients so they look up to us. Of couse we want to be the Realtor for life.

No doubt everything you said sounds great. That SHOULD go without saying. (sad day for our profession when it has to be reminded.)

However...

...unfortunately, being a trusted advisor takes second place to the almighty dollar. Unfortunately, technology is second to the almighty dollar. Unfortunately, having a Realtor for life is secondary to the almighty dollar...especially in today's economy. (Maybe that's why my e-book about negotiating Realtor commissions (www.negotiatecommission.com) is selling better than my expectations.) 

All these things don't mean a bean of hills unless consumers KNOW the Realtor. 

Are Realtors in the business to make money to live a lifestyle suitable for them or are they in business to make an industry look professional?  I'm in it to make money and so is every single Realtor who responded to your post.

It's not the Realtor who is a trusted advisor, who 'wants' to be a Realtor for life, who embraces change, who is up on technology, who has an account with a social network site (and the list goes on) who will be successful in this business.

Instead, it's the Realtor who finds the person who is looking to buy or sell real estate right now.

The reason why I am such a fan of yours AND WHY EVERY SINGLE REALTOR WHO WANTS TO MAKE MONEY IN THIS BUSINSS SHOULD BUY YOUR TRENDS REPORTS (yes, even the 'old' ones) is because they give a glimpse into the future based on conditions of today. 

If I'm starving and I know there's going to be a food giveaway tomorrow at the local library then I'm going to the library.  If I know that for the next two years foreclosures are going to be the hottest thing selling then I'm going to learn everything I can about foreclosures and step right in front of the foreclosure train.

Your amazing Trends Report CAN be a crystal ball (or the closest thing to it) and make Realtors lots of money if people would actually buy a copy, read it and LISTEN to what you've written.

In short, all of the things you said are true and I agree. However, that alone DOES NOT make a successful Realtor.

Steve Hattan

(By the way, GREAT 2009 Trends Report. Read it in an hour!)

 

 

 

 

Apr 04, 2009 07:30 AM
#77
Anonymous
Steve Hattan

Oh...I forgot to mention...

For all of those who signed up for the Trends Newsletter, Congratulations.  It is worth it's weight in gold, no doubt.

Sadly, though, I didn't read anyone who said "Hey....bought your book! Thanks for spending 2000 hours on it to help me become all I can be as a Realtor."

Step in front of the oncoming train...buy the Trends Reports!!

Apr 04, 2009 07:36 AM
#78
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Glad I saw your post.  I've signed up for your newsletter.  I used to work in consumer products and we had trendspotters, such as Faith Popcorn, who always gave us something to think about.  I have had the opportunity to read your articles and reports in the past and found them valuable.

Apr 06, 2009 03:31 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

@Steve

Wow! Thanks for the bold words of recommendation and endorsement for the Swanepoel Trends Report. I am grateful that the Report is able to contribute to the success of so many Realtors and also hope that many more Realtors are able to read and benefit from the Report in the future.

My best wishes to your business and ongoing real estate career!!

Stefan 

Apr 07, 2009 04:00 PM
Anonymous
Denyce ("Denise") Thomas

Hello all....I just dropped in here, for the first time, and read all 80 posts...W O W!

From what you folks have said, it is clear you are made of what matters in our industry.

If you haven't heard of the ACRE (Accredited Consultant in Real Estate) Designation, you are invited and encouraged to check it out--It is exactly all about changing our industry, transparency, and being valued professionals to our clients, without selling to them, and getting paid for our expertise too!

One of our ACREs is a Stefan Swanepoel fan and has introduced his Trends to our online group--which is what led me to find *this* group/blog!  Thank you Stefan!!

Visit:  www.myreconsultants.com/DenyceThomas/Index.html

Visit:  www.theconsultingtimes.com     

If anyone here is interested in the ACRE program, I have a $coupon code that I can offer you too!

Denyce Thomas, Las Vegas              PS I'm subscribing to the newsletter too!

Apr 09, 2009 07:30 PM
#81
Denyce ("Denise") Thomas
UNIVERSAL REALTY, INC - Henderson, NV

P.S. Trends Report just ordered off RealtyU also!

Denyce Thomas-Las Vegas

Apr 09, 2009 08:24 PM