Wow-two ratified contracts last week! Six of my nine listings are in escrow in one form or another and I am expecting more offers on 2-3 of these plus on another active listing.

 

Who said that the market is slow????

Granted these are short sales and take more time but I would rather be busy doing lots of little transactions than be bored waiting for the one big one.

 

I am aware that many of us do not like short sales. Most agents I know don't like them; many prospective purchasers do not like having to wait for 2-3-4 months (sometimes longer) for lender approval.

 

I am in one short sale-with B of A and Chase-going on 7 months now. If I didn't care about my clients, I would have thrown in the towel a long time ago. Another lender (Wells Fargo Home Mortgage) deleted our package because they claimed that they didn't have something that had been faxed to them three times. I got a timely offer, over asking, and a back-up and their 3-4 weeks to respond has turned into 2 ½ months and we still hear 30 more days every time we speak to them.

 

I am soooooooooooooo annoyed with these lenders. Why can't they approve these transactions in a timely manner? Van anything be done to compel them to respond? To communicate? I am very frustrated with every lender but one with whom I have dealt-and that was a year ago. If the lenders are so overwhelmed, why don't they use those billions of dollars of bail-out money to hire more staff in their loss mitigation departments????????

In one of three I am now doing with Countrywide, I faxed the package in March 5, again the 13th and yet again March 23. Finally when we followed up on the third submission, a very nice woman gave us her email and Voila! we were in the system the next day.

 

When we asked her why no one had done this before, she said that we should have asked for an email and to speak with a supervisor. My client and I told her that we had repeatedly asked for an email as the faxes were lost in space and had asked the last guy with whom we spoke for a supervisor and he refused!

 

Now I have got to go through this two more times with Countrywide.

 

And what really angers me is that after all of this hard work, they have the gall to not only reduce my commission from 6% to 5%--which I can live with-but then they want me to cut it even more (my deal from H*** with Chase as the second).

 

There are times I wonder why I bother with all of this aggravation and then I realize it is for two or three reasons. Most importantly, I do care about the people who have lost their wealth in their homes. Concurrent with that is their gratitude provides me with more referrals and future business. Lastly, the reality is that short sales are here and will be here for a while. (If I can figure out how to attach or copy an excel spread sheet, I will provide the San Francisco short sale stats in another post.)

 

~Rebecca White

 

4 Comments on It's a Love-Hate Relationship with Short Sales--Like the Clients--HATE the Lenders!!!

MAR
31
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One of the biggest things slowing down the recovery are the lenders themselves. Funny... I have a major problem with Chase on one of our seconds...

9 of our short sales have great offers on them and the only thing holding them up in the correction process are the lenders...

Unfortunately... there is nothing in all of these Government Home Recovery Act programs that address the big problem of lenders not properly addressing short sales.

2:00pm • #1
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Hi Rebecca,  I guess most of us can feel your pain.  And yet, there are some agents who post about how easy it is and if you have a good system it is easy money !  Go figure !

2:02pm • #2

I hate short sales, but it is part of our business now and we have to learn to deal with it. Lenders are the biggest hold up and something needs to be done to speed up the whole process.

2:10pm • #3

Rebecca, I no longer do short sales as a buyer's agent and have some listings that I know won't go short because of the tremendous short fall. Those will probably go to foreclosure so they'll be off my radar.   So I have spent all my time lately working on anything remotely resembling "traditional" deals or even bank owed. But bank owned is no picnic. I would tell your buyers that they can write short sales through another agent. Go cold turkey! There are plenty of bank owned homes to show them and taking a short sale listing is always an exercise in torture. Good luck and congrats on your recent contracts!  I had a recent contract accepted but the left hand didn't talk to the right at GMAC and the REO department up and foreclosed on my short sale listing.  I spent two weeks in the worst tangle of my career getting it reversed. But not before another agent "listed" it and put a sign up.  She was horrible and I eventually got my deal done after I fought for a foreclosure reversal and also go my final taste of all that nonsense. Be strong!

2:23pm • #4

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Rebecca White

San Francisco, CA

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Keller Williams San Francisco Properties

Address: 1500 Franklin Street, San Francisco, CA, 94109

Office Phone: (415) 202-9900

Cell Phone: (415) 412-1977

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Musings and rants and San Francisco real estate stats.


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