She packs up loads of books, pamphlets, documents and brochures for her listing appointment. Hmm...she snaps her fingers as a signal that she almost forgot something. The camera and flip video; and she grabs them and places them in her satchel as well.

Hair neatly combed and dressed in a nice pantsuit she retrieves the lint brush from the kitchen drawer and gives her pants a good go over; lest the seller take notice to the little lint balls that accumulated on the knees of her pants. Darn that Gary....he threw a wash rag in with the dark colors when doing the last load of laundry over the weekend. 

One last check....and she throws the doggie a treat before exiting the home through the front door.

One last errand before the appointment. She picks up her mom and takes her to the airport as it's the annual Las Vegas trip with her sisters...there are four of them left now. Mom is happily jabbering away and when they arrive at the airport mom insists she'll just hang out until Aunt Nancy arrives. She slaps her daughter's hand away when trying to help her with her rolling little suitcase...packed for four days.

This is my 81 year old mother....independent to say the least. I learned good morals and values from her.

In deep thought while driving to my appointment, I just knew what I'd be telling them when I sat down with all the information. They would lose over half of the cash invested into the home if they sold it right now. Other options were available and I ended up referring them to another agent on Maui as their other property on Maui would be a plus to sell.

It takes a lifetime to build a reputation. In this case I gave an honest evaluation and assessment of this particular situation, listened to their needs and gave them sound advice and guided them in the right direction.

I WILL SLEEP VERY WELL TONIGHT.

I LOVE MY MOM.

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Celeste "Sally" Cheeseman is a Realtor-Associate with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocating to Hawaii, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents. Website: www.hawaiihomesmarket.com