Penn Station in NYC is a spread out, kind-of-convoluted place. There are very few places to sit- I assume by design. I was picking up my train at 3:15 in the morning to head back from a social media club meeting that I had gone to, and honestly? I needed to sit down.

I wandered around for a while, then noticed a waiting area for Amtrak ticket holders only. I scrounged around and found my ticket, was screened by the person sitting at the desk, and found my way over to an outlet so I could charge my needy little iPhone. That thing demands to be fed more often than any of my babies ever did.

So I was parked on the floor next to the electrical outlet poking around on twitter when two women came in, obviously in official capacity. One was dressed in a uniform, and the other had a shirt or something emblazoned with the word AMTRAK, in case you were wondering who she worked for. They walked over to a gentleman who was sitting in one of the seats and asked him if he had a train ticket.

Here's where it starts getting theatre-of-the-absurd. The man said that, indeed, he was in possession of a ticket, and was asked to produce it. He began rummaging around in his bag- but he obviously didn't have a ticket, and never had. Had he somehow expected one to materialize at the bottom of his rucksack? He scrambled around for a good five minutes until he was removed- politely, I will add- from the seats area to the standing-room-only section.

Why would someone keep looking for a ticket that never existed?

And maybe generally- why do people keep doing the same unproductive behaviors over and over in hopes of coming across that invisible ticket? I feel like you see this all of the time in Real Estate; just check the classified section of the newspaper under houses for sale. Or they insist on using a hard-sell approach when what is really needed is for the agent to be a trusted advisor. Or they live with an archaic brokerage structure.

 

Why waste your time looking for that ticket?

 

3 Comments on The Ticket that Never Existed

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Good question, and good post.  You would think that, when confronted, the guy would just admit guilt so as to remove himself from an uncomfortable situation as soon as possible.  Same way with agents: every agent has the ability to make themselves top producers, they just keep looking for something that isn't there rather than admitting their folly and getting up to go do something about it.


Nice job, Diane.  You raise a valid point.

11:54am • #1

Right on!  Gone are the days of lucking up on a professional Realtor. The professional Realtors carry in their "rucksack" the tickets, the visitor's guide, the map, the community resource manual, the disclosure paperwork, the trade phone book AND the knowledge of how to make a transaction come together from financing to closing.  Mr. and Mrs. Buyer, why bother rummaging? Hire a professional.. like Diane!

11:57am • #2
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And maybe it is time- because things are changing so quickly- for brokers to ask their agents what they need for support. The agents are the ones in the trenches every day, and are best able to observe trends.

9:12am • #3

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Diane Guercio

Ayer, MA

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TQI Consulting

Address: Shirley, MA, 01464

Cell Phone: (978) 602-6354

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