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Why The Lender On The Phone Is Not Telling You The Truth About The Rates - Part Four

By
Mortgage and Lending with Advantage Mortgage Inc NMLS 1770599 , Originating loans in CA, OR and WA. NMLS 11911

During the last three weeks I’ve discussed how your property location, credit score, your specific loan scenario, timing, and games sales people play can significantly impact the rate you pay for your loan. If you’ve missed any of the last three parts you can view them at PART I, PART II, and PART III.

Games Sales People Play, is such a large topic itself, I had to break it up into two parts! The reason that it’s even possible to play games with you and your rate is because the mortgage lending process is complicated – plain and simple. In addition, the salespeople have a huge advantage over you. While you may get a home loan 2-3 times in your lifetime the sales people are closing at least that many loans every month.

To help you make smart decisions about home loan financing, let me share with you some of the insider secrets I’ve learned during my 19 years in the business:

Telling you that you can’t Lock until Approval – An important question to ask the lender from whom you are getting a rate quote is “can I lock the rate right now, over the phone?” For most lenders, the answer is no. Making you wait to Lock until your loan is approved means you are subject to anywhere from 2 weeks to a month of rate market changes. Basically, you have applied for a loan with the final terms left open till a later date. It’s kind of like writing a blank check to your lender! Why would a lender tell you this? Well, it’s to the sales person’s advantage if they can convince you not to lock your loan. Your guard is typically lowered once you’ve been in process with the lender for a few weeks and they can take advantage of this. Realize that when you called them on the phone a few weeks prior, they told you whatever rate they thought you needed to hear to get you to apply. Now, you can bet their “best” rate quote won’t be nearly as aggressive when they’ve got $450 of your money, non-refundable, and have collected all your private financial information for the last three weeks. Are you really going to cancel just because they quote you a rate that is 1/8% higher than someone else? And that’s assuming you even notice. You can prevent this from happening by selecting a lender that is able to lock you right up front, over the phone.

Rates are low and it looks like they may stay that way for the next few months as our government pumps tons of money into the mortgage business in an attempt to stabilize the housing mess. Lenders are slammed with refinance applications and are operating with a fraction of the staff they had a couple of years ago. It’s not a pretty process – a couple of the largest banks are taking 60 days to process a loan!

Rebecca and I hand select our lenders, and to date have been able to keep our process to 30 days or so.

So, the next time you ask a lender “what’s your rate?” just remember that it is virtually impossible for them to give you a valid rate quote. The only way to give you an accurate and valid quote is to have a full loan application, appraisal, and credit report. Anything less than that and the rate quote is just an educated guess at best.

So how do Rebecca and I overcome these roadblocks to providing you a rate quote you can count on? First, we take your information by telephone in about a 15 minute conversation. It’s not necessary to come in for a two hour loan application appointment. Second, we will order a credit report for you. We can provide you a written Good Faith Estimate with a valid rate quote and we can lock right over the telephone at the point of our conversation. There is never any up-front money collected or costs incurred by our customers until such time as they have a solid, written proposal upon which they can make a smart decision.

If you have a question about lending or real estate, please send Rebecca and I an email at MMullin@TheLoanConsultant.com, or give us a call at 509-252-9151. We’d love to share our knowledge with you!

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