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123 Comments on The Dirty Little Secret in the Title Industry
Rob
Reading your comments this morning brought still another question to mind. We both know that all title insurers have direct operations competing against agents. I'd love to know how much interest is earned by each underwriter annually. I'm certain that we'll never hear that number.
Rob
That's exactly what I'm thinking. I feel badly for small title operations right now and this is just another example of an unfair advantage in favor of large players.
Ed and Peekin' (Rob)
Do either of you realize how much you have taught me in the last few days? :)
TLW...ROAR!
Input is elusive on AR ...
However...Please know that there are many people like me who read every last word on a post like this :)
TLW
Again, you flatter me and I love every last bit of it. Thank you.
Great post - I'll check into this.
Jack
Jack
Thank you. Please get back to me.
Dearest TLW... please flatter me (I'm over to your right, tall tree)
Ed - Normally I would have expected input from at least two additional Title companies - but perhaps, just perhaps, this subject is like a hot potato. (Realtors refuse to enter an AfBA discussion on AR I believe for the same reasons).
It's very difficult for people and companies to look in the mirror and MAKE SURE they are playing the game the RIGHT way, not just per the RULES.
I've enjoyed the subject. I'm sure we'll be hearing more from the government in months to come.
Rob
Thanks for "weighing in" the way that you did. I'm certain that the Active Rain community recognizes you as a concerned and serious professional.
I think posts of this nature are vital to the growth of every aspect of the industry. I would love to see one on Mortgage Companies, Lord knows there are hacks in my chosen profession.
Rob - the genesis of my article was testimony in front of the Colorado Business and Labor Affairs House Committee wherein the owner of the largest title company said he made money on his overnights and that the funds made this way subsidizes his rates and fees (although he is an agency, he owns his own underwriter). I discussed a way that title companies can increase their float time to increase their profitability which I find objectionable due to the undisclosed nature of that activity.
It seems odd to me (perhaps it shouldnt) that you are the second person from Pennsyvania who keeps trying to turn this into a referendum on AfBAs when in fact it is something more germane to fair treatment of consumers. I can only surmise that the marketplace in Pennsyvania is much different than the one here in Colorado. Our regulators have clearly accepted the propriety of AfBAs and provided guidelines (there are no clear guidelines on the interest question I was discussing).
So, although it is not directly what I was trying to address, I will answer your question regarding rates and fees.
1) An underwriter (who may have multiple agents in the same county) will file PREMIUM (rates). Since there is no clear actuarial definition of how this number can be arrived at, when one of the underwriters for the big two agencies (the underwriters being FATCO and ORT) files an increase, most other underwriters will shortly do the same (within a few dollars) - "competition" being the most often cited reason. Every agent for that underwriter must use the same premium and deviation charges.
2) FEES are then filed by the agents for the closing activities, nearly all of which are provided by title agencies. Again, agencies will look at each others charges and file accordingly. And again, the market dominating companies pretty much command what everyone else files.
This being said, all charges must be "reasonable" (however that would be determined) and at least cover the cost of providing them. This is what makes the subsidy comment so revealing.
AfBAs are in no better position to charge more than so-called "traditional" agencies and in fact have reason to charge less (my company does). Traditional companies, again according to earlier Legislative testimony, spend between 25 and 30% of their budgets on MARKETING, something an AfBA does not. Here is the secret to the AfBA success - you can capture a market for less to no marketing expense and thereby provide service at more competitive pricing. Several empirical studies have shown this to be true.
I trust this answers your question - I am available by email or phone should you wish more discussion.
Wow - when did this discussion change subjects? I think both the original issue of interest on escrows and ABAs are worthy subjects.
Both strike directly at the core issue of CONFLICTS OF INTEREST.
I'm alittle under water today with titles, but I'd love to hear more on the subject and will tune in.
Remember, anytime you put your interests in the position of competing with those of the consumer you are serving, you expose your human frailty. Better to cushion your business practices with safeguards so you won't have to make those hard choices.
I'd much rather let my bank benefit from the float than have to think about the escrow account as a profit center.
All good information.
Carolin Benjamin
Bob and Carolin Benjamin - The Benjamin Team
Keller Williams Integrity First Realty
Gold Canyon Arizona
Lisa
Escrow practices vary greatly from state to state. In most states, title companies, are permitted to retain the interest earned on escrow accounts. In many instances, there's no requirement to disclose to consumers. Theoretically, funds should quickly clear escrow, but in practice it's simply not the case.
In the state of Mississippi, it is illegal to have an escrow account that draws interest and the amount that is required to pay off the current mortgage is taken from the payoff and will include a per diem or "interest per day" according to the instructions given on the payoff!