There was a blog the other day which talked about overpriced listings. I posted a reply...and at the request of a fellow AR member, I'm posting that response as its very own blog. Hopefully, it'll offer some of you a new (and hopefully interesting and effective) way to handle those overpriced listing situations everyone seems to be running into lately.

All of us know too well that many, many agents will take overpriced listings as "business generators". They feel that at least they'll have a sign in the yard for the whole neighborhood to see!! Maybe it'll look like they're actually doing business, when in actuality all they're really doing is what ANYONE with a license could do. Does that make them a good or bad Realtor? Is it wrong??

That's a tough question.

It's a fact that sign calls can convert into real transactions, even when the resulting sales are NOT on the subject property. That can be a good thing, right?? It simply becomes a loss-leader. You know you might not make any money on the overpriced listing...but perhaps you can parlay an interested buyer into another home?

Car dealers do it all the time. Price one car at cost or wholesale...and generate a lot of foot traffic off the ad. Tell everyone the car was sold that morning, but "here's one you might be interested in!"

Or...you can refuse to take the listing. But should you??

When I sold real estate, I did a bit of a "hybrid" approach. I had watched several listing opportunities fall by the wayside when I refused to list at the price the sellers wanted. Then, I sat on the sidelines, and watched as "ABC Realtors" took the listing. There was a sense of "justice" when the property didn't sell for three months. And then, the unthinkable happened!! The sellers reduced the price, and the listing soon showed up on the MLS as "Pending". Thirty days later it closed for $499,900 (the sellers originally listed at $579,900) Grrr!!! Some other agent just made $XX,XXX dollars in commission!!!! I hated that!!

So, I vowed to never let it happen again. But how would I accomplish that without losing all sense of self-worth or integrity?? Well...it came to me....and here's an illustration of how I handled those situations from then on.

If my sellers wanted to list at $399,900, but the property only comped at $349,900, here's what I would do.

I created a form that I had them sign. The form stated that it was my professional opinion that their property value did not exceed $349,900. BUT...that I'd be willing to list and fully market their home under the following conditions:

1.) They needed to acknowledge that we MIGHT only be marketing their home to 3% of the general public (the percent of buyers who pay cash), as the other 97% required financing...and that the actual value would be dictated by the appraisal required on the new loan.

NOTE: This was a perfect time to suggest that they purchase a certified appraisal to determine value. We could also then market the home stating "Appraisal already in at $_____________". Historically, offers will come in at 97-100% of value in those circumstances, versus 90-95% of value on initial offers for properties without an appraisal.

2.) They understand that most experienced Realtors who show property in that particular neighborhood are very familiar with the area's values...so the seller had to acknowledge that they're aware the property may not be shown often (and consequently the marketing timeframe would be extended.)

3.) Sellers had to acknowledge that payments on their existing home loan would continue throughout the marketing period. If we didn't sell their home for 4 months during the "overpriced stage", they'd have to initial where it said the inactivity could result in additional mortgage payments of:
$________________ X _______ months.   An example might be $2,300 x 4 months = $9,200.00

NOTE: You could often get them to immediately lower the price by $10,000 with that alone!

4.) If after a specified period of time passes (in my case, usually 60 days)...they acknowledged that a price adjustment may be necessary. I'd explain that we'd re-research the market conditions at that time, and take into consideration any increases or decreases in housing values throughout the neighborhood, and re-price the home accordingly.

What you, as the Realtor, get out of it....is preservation of your professionalism. You also get at least 60 days of business generation from the sign...and/or any internet traffic. You lay the groundwork for the inevitable price adjustment to actual value...and you get name recognition in the neighborhood, which always gave me the opportunity to door-knock and hand out the most impressive listing brochures the surrounding sellers had ever seen!!! I could also take those opportunities to explain to the surrounding neighbors that we had priced the home a bit high during the initial marketing phase...but would make whatever adjustments may be deemed necessary in order to sell the home. That usually covered my rear end if neighbors saw that the house hadn't sold yet!!

It worked every time...and my integrity remained intact. And ABC Realty didn't get the commission.

I DID!


WIN/WIN

Dave

 
Post is included in group: Online/Offline Marketing and Advertising
Post is included in group: Marketing 101
Post is included in group: ABC's of Real Estate Marketing

138 Comments on A Solution for Overpriced Listings??

APR
24
341,378 Points 3 Featured Posts Outside Blog

Is it wrong to over price a listing ? yes absolutely....does it work to have the after x days reduce it...been there did that...nope...contract or not..."I don't wanna..." If a seller doesn't want to "get it right the first time" it will cost him/her/them....they will end up with far less than if they had priced it correctly to start with....and for sure, they will have lost me as a realtor :) !

7:36am • #2

Great job, David. By creating this form, you are there for your clients, but you also respect yourself as a professional.

7:38am • #3

Great post, thanks for putting out there something that occurs way too often!  We ALL have to decide how to handle this type of lister in our individual markets.  This is another Tool for the Belt!

 

7:53am • #4
2 Featured Posts

Sue,

Thank you!! ;)

Sally and David (I'm sure it's Sally...I can tell by her feisty-ness!!) LOL!!

I disagree with you. In fact...I know for an absolute FACT that if you took 15 of the very top agents here on ActiveRain....and had each of them go out to the same property, and develop their individual CMA's, you're likely to wind up with 15 different values. Maybe not WAYYYYY different, but different just the same. So, who's right in terms of true value when taking a listing anyway???

If agents can't agree on price, how can we expect the seller to?? Seems like we have to understand what sellers are up against. They don't work the trenches in real estate like you do. As a consequence, they can't even BEGIN to understand the dynamics of today's real estate market like you have, and the impact it's had on prices. What they DO know is that they want the best deal possible, that's all.

Putting it into a slightly different context for a moment....

Go to Autotrader and search on a particular vehicle. Same make, same year, same model, same options. Look at the price differences. They're huge. All of those sellers have different ideas and motivations which led to their individual pricing schemes. Yet, take those cars to a Dealer who's an expert on car values...and he'll offer you less every single time. Is he right?? I'm not sure. Some of those sellers on Autotrader may be selling those cars for more than they should. Some will have to wait a little longer, and some won't sell at all.

We, as real estate professionals, have an obligation not only to do our jobs well, but also understand the motives of our customer. Of COURSE they want the most they can get for their property. Sure, some are wildly unrealistic...and some are only slightly unrealistic. Our job is to show them the data as far as value is concerned, and give them our professional opinion. But the reality is those statistics are changing rapidly...in some cases daily, and I know very few agents who make price adjustments on their own once they've established the listed price. And there's a whole bunch of properties right now that are listed at fairly accurate values...and even some of them aren't selling.

My approach above was the best deal for everyone concerned. The sellers STILL got the best Realtor (if I do say so myself)...they also got better marketing than anyone else offered (which benefited me more than them, by the way). Sure, they likely had to wait a bit longer, but my approach with them eliminated most of the "I don't wanna's" you referred to. Did it cost them to have their home initially overpriced? Yes, unfortunately, in most cases it did. But they never blamed me.

I got the commission...had sellers who successfully closed their sale...and I generated a lot of name recognition and new business off the deal.

Don't let those sellers lose you as a Realtor. That may be too big an injustice to them. Be a little more flexible....but maintain the flexibility on YOUR own terms. That way, those sellers still get the benefit of YOUR negotiating skills, YOUR expertise, YOUR knowledge, etc.

If, after 60 days, it becomes apparent that the sellers are totally unreasonable, cancel the listing. I never had to, but having that option sure beats the heck out of watching some schlock agent at ABC Realty get the deal and make $12,000!!!

Just my opinion. How are you by the way??? Long time no talk! :)

Dave

8:04am • #5
263,302 Points 7 Featured Posts Outside Blog

Great idea. I love your documentation at the same time. It is part of your process. Also, you can generate phone calls from the sign. I put four different numbers on each listing so I am guaranteed to receive calls. It is a numbers game.

8:21am • #6
2 Featured Posts

Joanna,

Thank you for taking the time to read. I know forms get kinda redundant, but this one stood out from the "boring ones" normally associated with taking a listing. If the sellers, after watching my whole presentation, still came back and said "Would it be possible for you to list our home at X?" (let's say, x is $20,000 more than my CMA)...my response was always:

"Yes, we can market your property at that price. BUT...there are certain things you'll need to be aware of when we use that option. Here's a form that outlines some of those things. Let's talk about them, then I'll have you sign and date the form so we can finish all agreements and begin actually marketing your home."

Naturally, my flyers didn't show pricing. Rather, they said "For more information (including price), or to arrange a private tour of this magnificent home, please contact me at the number listed below". I knew we'd be adjusting the price soon enough...and didn't want to reprint flyers over and over.

I never once felt like my integrity was sacrificed. Oh sure, there were peers of mine standing in the wings, unfamiliar with how I handled those situations...who I'm sure were thinking "Dave will list anything".

I was okay with that. I also did more business than they did...and consequently probably had a bigger budget to continue marketing myself in a manner that wasn't matched by any of my competitors. Woohoo!

Thank you for commenting!

Gold Country,

I totally agree! All of us will handle these situations according to our comfort levels. BUT, this form worked perfectly for me for all the reasons mentioned above in the original blog...and in my responses. Thank you for taking the time to read and comment. I appreciate it!

Dave

8:24am • #7
2 Featured Posts

Harry,

Besides getting the commission on the "house in question", you wouldn't believe how much additional business I generated!

Effectively handling sellers on one overpriced (albeit controlled) listing probably put close to $100,000 in my pocket each time.

Example:

The sale of their listing: $400,000 (after initially being listed at $450,000)
Their purchase of another property, which I also handled: $600,000
Three sign calls that converted into buyers of other properties: $1,200,000
Two new listings from the surrounding neighborhood: $800,000

$3,000,000 IN TOTAL BUSINESS!

I'll never pass up another listing opportunity, as long as I can do it under my terms in a controlled manner!!

Thanks for commenting Harry!

Dave

8:32am • #8

Harry,

Thanks for the information on how you have handled this dilemma!

8:42am • #9
163,805 Points 1 Featured Post

I like the idea of showing them what it costs them to wait out the market....I have them agree to pay for any advertising (well defined) up front as well as the cost of flyers and other out of pocket costs...and I also have them agree in writing to a price reduction plan, along with the benchmarks we use to determine those. If we all agree...I take the listing.

8:46am • #10
209,681 Points 1 Featured Post Localism Sponsor Outside Blog

David,  Terrific way to handle this never ending dilemma.  Well done !

8:52am • #12

Love this post!!! We are faced with this situation so often thanks for sharing how you handled it!

9:26am • #13
423,541 Points 36 Featured Posts Outside Blog

David,

Good strategy!!! And keep in mind if you want to convert signage into real estate transactions, start planting some 'sold' signs...!!! Thanks,   Fran

10:15am • #14
109,717 Points 6 Featured Posts Localism Sponsor

Right on. We put automatic price reductions at X days with no offers in the listing agreement (after discussing it) because it's easier to do that than armwrestle the seller who just got amnesia. :)

The verbiage we put in our listing agreements is:

"Seller understands that Property is priced above current market comparables and Broker's opinion of market price."

Candice

6:46pm • #15

Good post Dave, I agree with the suggestion that an appraisal is worth every nickel.  The lender is going to require an appraisal and the loan amount will be dependent on the Sales price or the Appraised value whichever is less.  Might as well get it right the first time.  In fact I have anted up the cost of the appraisal myself in order to prove the point of inaccuracies in the overpriced listing.  In most cases the appraisal can be used by the buyer and I get my money back in escrow.  Everybody wins!

Wallace Hagstrom
6:55pm • #16

Since an appraisal or CMA is merely an "opinion" of value there is no right or wrong pricing as long as it's within the range of available data. There are times when the data may not be available and experience is a substitute. I too have a time frame to which I kindly push for reductions and like mentioned already that changes with the speed of the market. Good post!

7:07pm • #17

Its a great post! Thanks,

I am surprised about #3 though?  I'm surprised that sellers agree to sign it.  Its point can't be missed though. 

The appraisal is a great idea, then there is certainty about the price and where it should be placed in the market!

 

Thanks,

7:09pm • #18
Outside Blog

Hi David, this is great information for Realtors, how would you approach the situation it if you feel the house needs work/staging on top of the price discussion. Any advice?

Thank you!

Barbara

Design2Sell

7:11pm • #19

excellent post! :)

7:12pm • #20

Thanks, Dave, for sharing your strategy and form. I think having the form for the sellers, clearly stating the dangers of overpricing and what a delay in selling actually costs them (why not include insurance and property taxes, too??) would help enormously. More people are visual learners than auditory ones. I'm going to give it a try!

7:12pm • #21
Hit Router

I'm a new agent and had that exact thing happen to me except a little different. The sellers interviewed 2 agents.

They used the other one because she listed at 180 and I said 160. 6 weeks later they hired a 3rd agent who listed at 170.

The initial goal was to sell in 30 to 60 days. It took 5 months and they sold at 158.

I copied your advice to my listing presentation book. I'll use it for sure next time. Thank You very much for sharing.

7:17pm • #22
Outside Blog

This is one of the best posts on overpriced listings I've read.  There is some real meat with these potatoes.  Great suggestions.

Bonnie Cox
ABR, ACRE, CDPE, CRS, Eco-Broker, e-PRO, GRI
PH:  303-400-6060
FAX:  303-265-9781
6400 S. Fiddler's Green Circle
Englewood, CO 80111
www.TeamCox.com

 

7:20pm • #23

It's an issue all right.  Pricing & days on market have always been key to getting the best sale price, even when we were not in a declining market.  Now, its even more critical.  Playing around with a high price now can cost the seller tens of thousands of dollars.  If a owner is close to having no equity, a small delay can put them in a short sale situation. Bummer.  The low ball offers have typically over the years tended to come in on listings with long days on market, usually brought on by initial overpricing.  I have always belived that a sharp lawyer & appraiser could team up and find some nice work with owners who lost a lot of money due to an agents intitial overpricing.  I know that probably will ruffle feathers on many, but I think it is unethical & perhaps borders on fraud for an agent to represent themselves as a professional & then lead people into thinking they can get some high price on their home just to beat their competition in getting the listing.

I am with this guy who makes his people sign a document telling them what he has advised them about the true value opinion.  If they choose to list it high out of greed, he perhaps has covered himself from future problems. At that point they have no one to blame but themselves for not taking his advise in the first place. Personally, I would not give them 60 days to reduce the price, at least in my area.  Usually if a property does not get showings right off in the initial "new to the market" phase of about 2 weeks, the price may be a bit off.  I would not give more than 30 days at very max, & would advise more like 2 - 3 weeks.  Good luck, be carefull, & be ethical. 

Craig
7:28pm • #24

Very good post. With internet marketing I think it only takes a few weeks to realize that a price reduction may be needed. I do a market update every month and let the sellers know how hits and page views, appts and what marketing activity was done, If you communicate with the seller its easier to get price reduction ....if needed. The Buyers always dictates the SELLING PRICE!

7:37pm • #25

Thats what I like MEAT with Potatoes!  Ha ha ha Thank you Bonnie Cox for a smile and Thanks to David Daniels for a great post! 

7:37pm • #26
Outside Blog

what a breath of fresh air.  I have walked away from so many high listings that I would like to scream.  This is a great strategy where the sellers feels like they are in the drivers seat.  I would also HIGHLY recommend the David Knox DVD HOW TO PRICE YOUR HOME TO SELL.  It is twelve minutes long and I insist that all of my sellers WATCH. 

7:39pm • #27
Hit Router

It amazes me how many sellers still think their homes are worth (sometimes considerably) more than what our professional opinion puts them at.  I will definitely try to digest your list and see how I can potentially use it with future listings.

7:53pm • #29

Great idea! Thank you!

7:54pm • #30
2 Featured Posts

Great post.  Can never have too many ideas to overcome some of the dilemmas we face in this business. 

7:56pm • #31
Localism Sponsor

I agree i just took a listing at $399,777 which most likely will sell for $329,000. I do the same thing with price change and 60 days to get them realistically priced but if they don't get there here's what i do sometimes depending on each seller's situation.

I tell them based on the market the home will not sell at $399K but that i know a Realtor that will continue to market your home at $399K.

They list with my fellow Realtor from a different company usually a newer, energetic Realtor whom i already worked out a 35% referral with to take my listing. Usually does sell in time and most likely lower than the price i suggested so I still come out on top with a 35% referral and my reputation in tact. Even had some of those same sellers refer me to their friends & family because i was right from the beginning about the pricing of their home.

Also as an added bonus these new agents sometimes run into a future listing that they can't seal the deal on and I get a call from them to clean up the mess, win/win all around.

For every problem there's a solution just depends on how creative you can get...

8:01pm • #32
117,376 Points 8 Featured Posts Outside Blog

Brilliant. I'll be using your form as the basis of my own and putting it in my listing package.

8:05pm • #33
416,718 Points 59 Featured Posts Localism Sponsor Outside Blog

EXCELLENT post, David!  I love the way you made this into a win/win!  I'm working on one right now that I may use this plan on--we'll see if it works!  Thanks for sharing your wisdom--I ALWAYS love the win/wins...

8:08pm • #34

David - I think you have some very good pearls of wisdom in your arsenal. Thank you for sharing this, I love this approach, I have said the mortgage part before, but making a form and having them sign it, BRILLIANT!!! I will definitely be creating my own form to start using right away.

I hope you kept your Real Estate business open with team members when you went in to the Flyer business... you are a great asset to the Real Estate industry. I have seen your comments on other blogs too, you really know your stuff. I would love to have a few EVERY page out of your real estate book to glean ideas from. Take Care

8:12pm • #36

Hi David: I too have seen the ABC Realty come along and close a deal that I worked on knowing it was overpriced. I finally started adding a stipulation in the listing agreement that after 45 days the sellers would agree to a price reduction, etc....For the most part this has worked for me in the past, but I must say, I do believe that by really spelling it all out as you have done, up front, may have resulted in proper pricing in the first place. Maybe not in all cases but, I'd say in most cases especially if they are truly motivated to sell.  I'm going to try this next time the subject comes up. Great post and thanks for sharing your strategy.

Nadine

8:15pm • #37

Dave -

Thanks for the insight.  I used the 'let's sign an agreement' for other situation (i.e. I have warned you that a road will be built through your backyard in the next two years), but hadn't thought of using it in the case of the overly-optomistic seller.  Great idea!  Bringing in the 3% of the market who can pay cash and therefore no appraisal is also a genius tactic.  Well done!

Courtney Foster - "Go To Girl"

8:51pm • #38

Hey there Dave!

That was one of the most helpful blogs I have seen in weeks! I have taken on several overpriced listings the past year with unrealistic home owners. I was able to get 3 of them to come down to the recommended price and then sell their homes by sending out weekly updates on their neighborhood - and especially highlighting what DID sell - buyers they lost by being overpriced. But I REALLY like the form to help really clarify why having an overpriced home to start with will hurt them and getting them to read and sign it..

Thanks so much for sharing!

Best,

April Neuhaus

Northern Colorado Front Range

April Neuhaus
8:56pm • #39

    Great advice! Thank you for taking the time to post this!

9:03pm • #40

Let's keep in mind that a seasoned Realtor knows when to work with a seller that they believe will reduce their home after 30 days and when to walk away.

I have learn to ask questions about why they are moving but have also learned when to walk away.  Nothing I love to hear more than I'm in not rush to sale. (sure I'd love to spend $1000s on marketing)

When I go against my gut I find myself being questioned about everything from why the flyers templates look to way they do to why each person that looked at the home did not buy it. Or better yet after only a few weeks on the market getting calls from the seller about what theirs friends suggest on how to sell the home

Yes sometimes they do sell, But often more than 70% they don't sell and those sellers will call you back and ask if you can help them now sell the home. And often at a Price that is priced to sell and a you now have a motivated seller

Work smart

 

 

Ted
9:10pm • #41

Great Post and follow up.  Thank you for sharing a great and sounds like effective solution.

9:11pm • #42

Thanks, David, This was a gem

Beth Walsh
9:11pm • #43
192,804 Points 2 Featured Posts Outside Blog

I thought the post was very good and covered alot of thoughts over the years on overpriced listings.  My first broker used to say 'well you can reduce the price if you don't have the listing'.  That phrase used to just rub me the wrong way because as you say you don't want to take a listing that's not going to sell.  Trying and keep your integrity as this over priced 'dog' grows cobwebs on the MLS.  I think over the years I've learned it just costs you too much, in money, time and you loose a little bit of your integrity.  Sounds like you should still be selling!  It's a great answer to a tough situation - I think I'll pop it into my bag of tricks.

9:15pm • #44

I love your idea! And I'm going to add it as a tool on my belt too.

I have 1 over priced listing.  

Every 45 days I have been prepared a new CMA and every time another home has popped up in the neighborhood, I have informed the seller.

I took the listing because I knew that if I didn't, someone else would.

But... I have got 1 buyer and 1 seller thru that listing!

Viji Sashikant
9:23pm • #45
Localism Sponsor

Dave, You're my New Bestbriend!  I've been doing essentially this same tactic for a while now but had never put it in writing.  I'm sharpening my keyboard as we speak.   Thanks for the post.

Sandra Scott, http://www.paysonarizonamls.com

9:33pm • #46
Hit Router

Thanks for your post, I do something similar and it's amazing when you put a little bit of the responsibility for listing price back on the sellers just how cooperative they often become.   I've actually had these sellers refer other sellers to me just because they considered me to be a "top-notch, no-nonsense" real estate professional.  

And I've had buyers come to me because they know I do know my market and what property values are and what properties are priced correctly (or incorrectly) for the market.

9:58pm • #47

David,  good post ... except for the part where you tell the neighbors it's priced a bit high.  That is totally breaking your fiduciary responsibility and duty (unless you have it in writing from the seller you can say that) and really not the right thing to do.  I know I'm a stickler but if you agree to take a listing at $399,000, regardless of what you think, you are bound to market and represent that property at $399,000 and not any less or say it is overpriced.  I do otherwise like your ideas.  It's really tough to get sellers to be realistic and I never want to give away their money, but, at the end of the day, giving them the true picture of the market is the "right thing" to do.  Kudos!  and Thanks for sharing!

Trish Giassa, Benson Sotheby's International Realty, Homes-in-Crested-Butte.com  Your referrals are always welcome and appreciated.

10:03pm • #48

good article. This just  happened to me,

10:13pm • #49

Dear David:

I was trained by a very savvy Realtor early in my career (HA I'll use that word), because IT IS MY CAREER!   She was very smart and used the same method, so you can take an ambitiously priced listing, however, you need to be honest and give the client what you believe the true value is based on recent comps.   I've done this and have sold the said listing, sold other listings via leads through this listing and have found it much easier to get renewals at a lower price (depending on the current market).  This is sales and this is one way to utilize your skill and knowledge and set yourself apart as a professional.

Diane J. Malagreca
10:21pm • #50
1 Featured Post

Great post, well done.  You might have actually helped me sell a certain property.

10:34pm • #51

Thank you!  Awesome post!  I'd like it even more if you'd post the actual verbage from your form so I can copy it!

I really like the fact that you've given your seller very good advice and done it in a way so the seller doesn't feel like they're fighting YOU on price.

10:45pm • #52

Hi David,

I thought this was a great post! I am going give this info to all the agents at my current brokerage as we have recently been having this problem more frequently!

Thanks for sharing!

Bethany

11:01pm • #53
381,747 Points 3 Featured Posts Outside Blog

Dave: This is a great post.. Makes sense... I would love to get a copy of this letter if you don't mind.. I have seen times this would come in handy.

11:16pm • #54
2 Featured Posts Outside Blog

great post...............thanks.  i need to learn this technique and appreciate you doing most of the homework for me.......

11:22pm • #55

I do a hybrid of that. Great, helpful post.

 

Aloha, Lana

11:30pm • #56
2 Featured Posts

Oh my gosh!! See what happens when you take the last part of the afternoon off to go get an iced mocha with friends...and then come back to find your post has been featured????

Wow!! Unbelievable!!

Obviously, it would be difficult to respond to each and every one of the comments above at this point (although I will choose a few)....but to EVERYONE who has taken the time to read and respond, I want to extend my heartfelt appreciation!! These are the kinds of posts that are hopefully fun for all of us...and lend themselves well toward stimulating our over-worked, over-stressed and over-the-top brains into coming up with thought-provoking and creative new approaches to long-standing issues we all face regularly.

A special thanks to Jason Daley. Thank you so very much for your wonderful compliments! Oddly enough, although my license has remained active, I no longer sell real estate. Trust me, it's very tempting at times...but it would be difficult to explain to a huge local customer base why I'm suddenly competing against them, know what I mean?? LOL...just this morning, one of my top customers ordered another listing brochure on a property down the street from one of her current listings. The sellers had seen her brochure on the first property and asked if that's the kind of marketing she would do on THEIR home if they listed with her?? She said yes, of course...and they completed the listing contract. The price of her new listing???

$6,500,000!!! Nice little commission on THAT one, huh????

I remember those days all too well...but since FlyersToYou is now a national real estate marketing firm, it's become an enormously successful and fun business for me. We conduct marketing seminars which have been VERY well received, probably because we definitely think slightly "left-of-center" when it comes to sales and marketing (I never quite liked doing what "every other agent" does)...and yes, it would be fun to share more of the ideas that worked well in my own personal career. Instead of traveling around the country, I'm thinking it might probably make more sense to simply use the internet to conduct Webinars covering these kinds of topics. Hmmm....anyone interested??

By the way, Jason...you can see a bunch of examples of the kind of marketing materials we do by visiting www.FlyersToYou.com/samples Our website's redesign isn't done yet...so it's difficult to find what you're looking for. LOL...we're too busy to find the time to complete our own website??? Crazy!

Another person I want to respond to is Trish (from a couple posts above).

She brought up an excellent point regarding fiduciary responsibility. I want to make sure everyone realizes that when I doorknocked to introduce myself to surrounding neighbors and give them a flyer, I never just blurted out "By the way, the property is overpriced." BUT, if during the discussion, they asked about price, I would share with them how much we listed the property for (remember, my flyers didn't have prices on them). IF, in that discussion....they asked "Wow, is that how much our home would be worth too?"...I'd offer up the following explanation:

"Every home, (even if similar in size, age, design, etc.) offers its own distinct characteristics which will impact value. What we do is provide an accurate estimate of value based on current and comparable sales in the neighborhood...and discuss that information with each of our clients. It then becomes their final decision as to what price they ultimately wish to market their home at. Sometimes that's higher than our estimate and sometimes it's lower. Our estimate in Bob and Tami's case was $349,000, however at their request, we're marketing it at an initial asking price of $399,000. Is finding out how much your home is worth something you'd be interested in?" 

Our attorney cleared that approach completely, and didn't feel there was any breach of our fiduciary responsibility to the customer. Had we said "Oh my God, they're asking wayyyy too much for their house! They'll never get it, but we figure when they come to their senses and reduce the price, we might be able to find them a buyer."

Okay, so that was a little over-the-top, but hopefully it demonstrates the difference. Our approach stated the facts in the case...and doesn't betray the trust, confidence or loyalty we have to our client (key components of fiduciary responsibility). The other one does. It discredits the sellers, and implies that the home will not sell unless and until the price has been reduced.

I'm glad you brought that up though, because it cautions those who may have felt we just blurted stuff out that there's a right way...and a wrong way....of doing things. Sometimes it's a fine line, admittedly...but there are usually ways of saying almost anything...without crossing the fiduciary line.

GREAT reply though Trish!!! Thank you for adding that to the mix!!

Again, thank you to everyone who's read and responded. It's very much appreciated...and I hope that some of you find the idea saves a transaction or two!! LOL...I hope there isn't an actual real estate company called ABC Realty because I don't think they stand a chance in "you-know-where" of ever taking anyone's commission here ever again!!! 

Dave


11:39pm • #57
373,506 Points 63 Featured Posts Localism Sponsor Outside Blog

This is an excellent plan and one that I think could work  well. Would you mind sharing the actual form? Many Thanks for the consideration.

11:47pm • #58
2 Featured Posts

P.S.

I have a filing cabinet out in the garage that I keep all of my old real estate stuff in. I looked this afternoon for a copy of the actual form I used (I was going to make a PDF for anyone to download if interested.) But...I couldn't find it. It's from eight years ago, so some of those things may have only survived in memory!

Grrrrr.

Maybe I'll put together an updated form and post it somewhere so everyone can download it if interested. Hmmm, maybe I should leave some room at the top in order to facilitate the use of logos, photos, contact info or whatever in that area???

I'll try to get to that over the weekend, ok???

Dave

11:50pm • #59
APR
25
176,361 Points 16 Featured Posts Outside Blog

I'm in the smaller crowd here apparently, but subscribe to the 'won't take an overpriced listing' crowd.  I'm not a 'throw as many up as you can, and see which ones stick' kinda guy.  I take great pride in the fact that I haven't had a single listing expire in over 3 years, and I find that about 60-70% of the ones I turn away end up coming back my way after they expire with 'ABC Realty' who gladly took the overpriced listing and cost that seller thousands during the months their home sat on the market.  In the end, they love me even more, because I get the job done and they realize I was right, and they should've listened to me the first time they met with me.  How many of their friends and neighbors do you think they end up telling that story to when it's all said & done?

We all have different philosophies, and that's what makes the world go around.  I like your math, and I use that approach with every seller I meet.  They either 'get it' or they don't, which is the determining factor on whether or not I 'get' (take) the listing.

1:50am • #60

Thanks Dave for the reminder...In the past I have put my price recommendation in writing, although not as good as yours. I have been a little bah humbug lately on listings because of the REO competition. Your post was what I needed!

1:57am • #61

Really helpful information!  Thanks so much for sharing --  this will be a great tool for the future!

Gretchen Conley
5:49am • #62

Great post Dave!  I'm getting ready to put my condo on the market and you've convinced me that it's worthwhile to get it appraised beforehand.  Thanks!

6:02am • #63
1 Featured Post

Dave - This is one of the very best posts I have seen on AR in a long time. Thanks for sharing so much information, I greatly appreciate it.

6:08am • #64

Great post!  I'm going back to a currently over-priced listings with your form.  Thanks!

Neil Blumberg
7:21am • #65

This is a great, great post.  Thanks for all of the great suggestions.

7:24am • #66
248,725 Points 3 Featured Posts Outside Blog

I agree with your method and use the basics you've presented already but picked up a couple of ideas from your post that I think are superb!  Thank you.

One question I have for you:  Do you have a range or percentage above your recommended price at which you'll simply refuse the listing?

We have just been asked to consider a listing that we refused about 9 months ago.  At that time we gave a recommended range that topped out at $800,000.  The seller wanted to price it at $1,300,000.  He had another agent (a long time friend of his from his church) that had already given him that price but doesn't provide anywhere near the amount/quality of marketing that we provide. 

With considerable explanation we basically told him that we saw no reason/value in listing at a price we knew wouldn't even get any showings and that we were even hesitant to list at $800,000 but would with the concessions you mention in your post above.  Of course, he went with the higher price.  Upon expiration, he had reduced his price to $700,000 and has had ZERO SHOWINGS.  (I'm not at all surprised as that is still way overpriced due to the depreciating market.)

Here we are and he's wanting to talk to us again.  We've run the new comps and found that the market for his unique property type/location/etc. has depreciated even faster than the market in general.  Also, he is facing foreclosure... we have less than 90 days to get the home sold (if he follows our advice, he will break even or make a little profit).  Even at that he has already indicated that he wants to list at about 15% over what we will recommend. 

Under normal circumstances, that 15% would be okay with me for all the reasons you list in your post.  HOWEVER, with the limited time we have to put a sale together I'm hesitant to budge one iota on the price... either list at our recommendation or list with someone else because we don't have time left to play games.

What is your opinion based on the limited information I've provided?  (BTW, even at our recommended starting price we will require him to agree to reducing the price another 5% if we get no activity during the first two weeks.)

7:33am • #67
101,273 Points

Great Idea. It something we all run into. You cover it right from the beginning.

7:51am • #68

I LIKE IT!  We have a mini version of this approach in my office (a lot of our agents prefer not to use it because they are afraid of offending the homeowner) but I use it because it does (1) set the stage for a more appropriate selling price and (2) jogs the seller's memory that you advised a lower price when the home doesn't move.

7:54am • #69

Thanks for the post Dave, the idea is outstanding and I will be sure to use it at my next overpriced listing presentation.  Or whenever I get into that conversation about home value.  I think most would re-think ther price, when you tell them about how much longer it would take to sell that overpriced listing and in the end we will be selling it for what I wanted to start it at.  Again thanks for the post and I will be looking into your marketing.

 

Ron D'Aniello

Exit Realty Advisors

Lithia, Florida

Ron D'Aniello
8:20am • #70

There definitely are varied opinions to deal with the overpriced situation.  Thanks for providing some tools that are useful in most situations.

J. Cathy Beam, Exit Real Estate Gallery
8:49am • #71

Escellent information.  Being relatively new in the business I did take a listing I struggled with that put me in the position of another agent getting the lsiting.  The form would be excellent collateral to share with the client.

 

THanks

Mike Freeman
FreemanCentury21
Round Rock, TX

9:02am • #72

I believe you have provided a viable solution for those of us that would normally refuse an overpriced listing.  Thank you for your post.  What you have put here makes good business sense, plus you gave us a good way to communicate with the seller the concerns we have as agents, yet allows the seller to make the final decision.    I agree, it's a win/win for both parties.

9:03am • #73

Excellent post. I have taken overpriced listings in the past in an effort to get the listing and it has resulted in more work for me and more days on the market for my clients.  In my experience many seller's believe that they have the "Hope Diamond" when preparing to market their homes.  I have started to implement many of the same strategies you suggest.  Most important among them is the appraisal.  We would all do well to remember that the game has changed and that the days of the appraisal almost always supporting the sale price are over.  CMA's and the fact that our sellers "know" that their house is a better value than their neighbors house that sold two years ago are moot if they come up against a lower appraisal. A seller can disagree with my opinion as to the value of his property but unless he expects a cash offer he can't disagree with an appraiser's. 

Thomas Cahill
9:09am • #74
195,546 Points

This is one of the best posts I have read regarding overpriced listings.  It gives you amunition to get cooperation if not initally, then eventually in the timeframe you state in your contract. Bravo!

9:19am • #75

Great idea to put these points in writing with the Sellers.  Will definitely use it when this situation inevitably comes up again.  Thank you!

Maribeth Reece
9:34am • #76

Dave,

Thank you for sharing this information. I will incorporate this into my future listing presentations.  I have always been hesitant to list an overpriced property because I felt that as a professional this would be misleading the seller and making yourself look like you did not know what you were doing since no offers come in. Sellers have a short time memory and soon forget what you have discussed previously (LOL) but getting the commitment and strategy to reduce the price from the beginning if no calls and no showings is the key! that way they start in control and then they can get a reality check.

Alex
9:45am • #77
2 Featured Posts

Already bookmarked for future reference.  Excellent post and advice to handle an overpriced listing.  I've faced that dilemma before.  If you've got good comps reflecting a price range and you take a listing way over that, then I feel you're not doing your fiduciary duty to the seller UNLESS it is clearly stated in some way, shape or form (in writing).  In other words, you've given your professional opinion, and they don't want it, fine.  List it or not.

The "don't take an overpriced listing crowd" is missing some golden opportunities, too.  A CMA or even an appraisal is really just an opinion (though professional) of value.  What really determines price is the buyers' desire for the home.  In the past year, there have been two properties I was very familiar with go on the market that I figured were "overpriced."  Both had only been bought six months prior with NO improvements or upgrades and our market is basically flat at the moment.  Both were listed at $20K + over their original purchase prices.

That'll never sell, I said.  Values haven't risen here.  You can't do that.  Both were under contract within 30 days and both closed without a hitch in 60 days.

The point here is that simply because the price is OVER what comps show doesn't necessarily mean it's overpriced.  Even appraisals will fall within a range of 10% or so either way.  So there is a BIG difference between "I, the agent, thinks this is over-priced" to "This is WAAAY over-priced!"

Something to consider.

9:58am • #78

I took an over-priced listing with the intention of using it as a magnet for buyers. It was a gorgeous home in a good neighborhood. The seller was "eccentric". Despite its being over market, a buyer called on my 800# hotline and I followed up instantly. She made an offer that would net the seller what "he had to have" and that he had agreed to sell for.

Ultimately, he refused to sell, and since in Oklahoma, listing a home doesn't constitute an offer to sell, the deal failed. His reason? He couldn't find a home to purchase that was suitable to his wife. However, I did sell the buyers another home nearby. And, they listed their home for sale with me.

So, the ploy to attract buyers worked. In fact, I explained to the seller that no one would buy his home at the price he wanted. He agreed and understood that the sign out front would benefit me more than him. His motivation was to appease his wife, not to sell the home, so we all made out.

However, I turned down a listing for $350,000 when the sellers stated that they wanted to sell by the end of spring. I told them that it wouldn't sell for more than $285,000 and therefore would be doing them no favor by over pricing it. Another agent took the listing for six months, failed to sell it, then relisted it another six months. When it didn't sell, they listed with another agent for six months, and then switched back to the original agent. After two years, it's still on the market (at $285,000) and may not sell for another six months. I dodged a bullet on that listing, but at the listing presentation, I was sure that the agent who followed me would grind the seller down into market range and make some dough. Ha! I love this business!

Illigitmi no pro non carborundum.

Steve Toker
10:04am • #79

I'll take anyone's "overpriced" listing that you don't want.

Here is an extremely foreign concept to most Realtors. But, what's if your wrong? I know that no Realtor is ever wrong in their mind, but, just suspend your ego for one second, and let's just say your wrong about what's "overpriced". You just gave up a listing that might sell. You don't know who will come along a want the home.

Also, I'll take the listing all day long as I'll market the heck out of it and meet buyers. Maybe not for that house, but I'll take them to see something else.

Signs bring signs, and there is no better advertising for the dollar. Who doesn't want their sign all over town on several listings? Some may be overpriced, but many others wont be. So why not have your sign plastered everywhere.

Stop the holier than thou attitude about how you never take overpriced homes. All your telling the seller is that your ego is too big to give it a try, and that your right and their wrong. What the heck, your just friggin Realtors, were not fortune tellers.

10:30am • #80

As a practitioner of Real Estate in Florida, I do remember very well when I was attending to the Gold Coast School that the instructor said "we were going to be Real Estate agents and not attorneys, so we were not suppoused to create documents to be sign by the consumers in the industry".

I wonder if after you created that form or document, you submitted it to your broker and the attorney of the brokerage firm to be approved. I may sound very "black and white" but as a european native who become american by naturalization long time ago, I do not want to practice in the substancial way that I could be at the edge of the american Law. I believe profoundly in the tools and forms given by the Florida Association of Realtors, Natioanal Association of Realtors, and the local boards to proceed with excelent and accurate CMS's presentations for the sellers.

Let's the atorneys of our beloved and respectfull country in each state of the Union to make the documents and forms in the legal way. Life is much easier than we can imagine!!!

Angel Calzadilla
10:37am • #81

Wonderful post! Great addendum. I am bookmarking this info for future use. Thank you.

10:43am • #82
1 Featured Post

Angel,

 

Did'nt really think about that portion of it, but you make a very valid point.  Same things apply her in Texas.

10:44am • #83
1 Featured Post Localism Sponsor Outside Blog

This post is so full of great info-- I don't know where to start!  Thanks so much for taking the time to share this!  It's always great to learn what I've done wrong-- and what I'm doing right! 

10:50am • #84

Dave,

Thank you so much for a very informative post.  I love the idea of using a form and I am going to go over your form and ideas at my next sales meeting.

10:56am • #85

Thank you for a great post on a difficult topic. 

Chris Cohn
11:22am • #87
2 Featured Posts

Let me get this out of the way before responding to some of the terrific posts here (I LOVE this kind of dialogue by the way!!!)

For those of you who asked, I've completed an updated version of the form (I still couldn't find the original...and perhaps an update was in order anyway??)

You can view and/or download the form here: http://www.flyerstoyou.com/listingaddendum

I actually built a webpage around it, as I've already received emails asking whether we would do customization of the form. The answer is yes ($19.95). BUT...you're welcome to download the FREE version which has plenty of room at the top for logos, contact information, etc.

I also recommend that you take a look at the User Agreement link prior to downloading the form, as it covers things like Copyright information, liabilities, etc.

Okay...let me post this...and then come back and respond to a couple of the remarks. Be back in a second!

Dave


 

11:22am • #88

Great post, Dave! 

While I've used similar approaches, I like the monthly payment cost, and had not thought about combining this information on a written addendum. 

In this market, I write in a 30-day price reduction into the listing agreemnet.  Thanks for the copy!

11:45am • #89

Great Post!  Would you be willing to share your form?

11:45am • #90

Great idea! The overpriced listing can cost a seller thousands of dollars. Your form will really reveal the consequences of an overpriced listing...

12:04pm • #91
2 Featured Posts

First, let me say that I'm overwhelmed by the responses and separate emails I've received on this blog!! It's incredible! I guess this is a topic that all of us have struggled with for some time! I also like the fact that there are many here who are willing to share their own experiences, or even challenge some of the ideas expressed.

None of us can grow, learn, succeed or change without these kinds of dialogues...so I wish to once again say thank you to all who have (and will) participate.

Okay...now on to some responses:

Tim and Susan Fennell asked:

Do you have a range or percentage above your recommended price at which you'll simply refuse the listing?

Yes. I hope that no one here is under the impression that I was willing to list ANYTHING at ANY PRICE!! That's simply not the case. I remember running across sellers who were soooooooooo unrealistic...that to work with them would have absolutely drained every ounce of energy out of me!!! LOL!!! I remember some listing presentations where all I wanted to do was stop, compose myself, take off my tie, relax....take a deep breath and then

scream at the top of my lungs "WHAT PLANET DO YOU PEOPLE LIVE ON???"

ROFL!!

Although I never had a set "range" per se, I found that 20% was probably my upper limit in terms of what I felt was potentially workable...and what wasn't. On high-end properties, where comps were difficult at best due to the custom nature of some of those homes, I might go higher, but there definitely had to be some compensating factors.

So, lets say I had a CMA estimating the value at $399,000...and the sellers wanted to list for $750,000 or something ridiculous like that. My response would be "Mr. and Mrs. Jones, I'm very sorry, but I can't in good conscience place your home on the market for that amount. It's unrealistic, and you'd have to guarantee me a commission in 90 days whether the home sold or not, which you don't want to do. My suggestion is that you reconsider your position, and contact me again only if you're ready and willing to market your home within 20% of the price we discussed earlier. Bear in mind though, that our market is changing daily, so I'm not even in a position to assure you that our next analysis will be at the same level it is today. Are you sure you don't want to reconsider while I'm still here?"

SPLASH!!! Cold water in the face!

You know what I found?? There are some people who, for whatever reasons, feel it necessary to just challenge you. Give you the impossible just to see how you respond. The agent the night before might have told them that they were wasting her valuable time, that she's insulted by their request, and that she didn't realize they weren't even close to being serious about selling their home. In other words, she lost control. I've actually had one seller tell me he was "yanking my chain" when he mentioned the price he wanted to list at. Whether he really was or not...or whether he came to his senses after I gave him my answer...I'll probably never know. But I got that listing and sold it. Those are the types of people who somehow become your new "best friend" and I think he must have referred close to eight clients my way!!

What a weird world huh??

In response to your particular situation, I'd decline the listing. That seller, now in foreclosure, is in desperation mode. He's demonstrated disloyalty once...and even now doesn't want to play by your rules. You'll become the Realtor who couldn't sell his house...and let him go into foreclosure (and the whole church will know about it). He's a victim of himself....but YOU don't have to be.

Pass on that one, but leave by saying "Don, we were in a great position to help you 9 months ago. You'd have sold your home and not been faced with what you have on your plate now. If you know anyone else who's in the same place that you were, please let them know how we can help. Here are a few business cards to pass along."

He'll implore you to help him out, but don't. The negatives seem to far outweigh the benefits in that particular situation. Just my opinion though. I know it's tempting...because after all, what if it DOES sell??? It won't. It'll become a bank-owned...and your reputation will remain fully intact.

Dave

12:10pm • #92

Another tool would be to determine the rate of decline of the median prices in the market of comparables.  If the  rate of decline is 12% a year thats 1% a months.  So in 6 months it will loose 6% in value no matter what they want.  If the market is going down the longer it is on the market the more the seller will lose.  Also add in the mortgage payments and they will see how much this is going to cost them.  If you put there house on the market 2 years ago and it was over priced then, how much would it be worth today.  Many markets have seen 30-50% declines.  And the market is not showing any bottom yet in most markets.  If the house is currently worth 100k and is going to take on average 90-120 days to sell and the market is declining 1% a month it would have to be priced 3-4% less than the current value.  The more data you can provide on trends in the market the better off you will be in getting them to price it reasonably.  By the way the car seller analogy is illegal.  It may be done but it's not ethical.  Hire a appraiser today!

Kevin
12:13pm • #93

Loved your form that you created. Thank you for sharing and I guess that you don't mind folks using it and modifying it.

Evie Cohen, Keller Williams

Boulder, CO

Evie Cohen
12:23pm • #94
2 Featured Posts

Angel Calzadilla expressed a concern regarding the legality of the form. Here is my response:

Angel, great question...and good for you for being concerned. I did draft the Addendum, and no, I am not an attorney. Years ago, we ran the Addendum by our attorney and it passed his scrutiny with flying colors. I would also recommend that each of you have your employing Broker (or attorney) review the form prior to using it just to make sure your company or state law has no problems with it.

Bear in mind that this is an Addendum to the Listing Agreement, not a contract itself. I know it becomes part of the contract, but it makes no warranties, express or implied, nor does it commit you to do anything...or your customer to do anything which differs from the Listing Agreement (other than to reconsider price without any obligation on their part to adjust). There is no specific start and end date, nor a discussion of remuneration of any sort. All of THOSE things are part and parcel of the actual Listing Agreement itself, which ARE legally binding on both parties. I wouldn't DARE attempt to re-write the actual Listing Agreement!!! But the Addendum simply serves as an acknowledgment of your recommendations when a seller opts to list their home at a different amount than you originally suggested.

With CMA's sometimes being way off...or when an agent promises in the Listing Agreement to use diligence in the marketing of the property, and then takes three weeks to put it in the MLS, or accidently puts incorrect info in the MLS, or takes two weeks to put a sign up, etc....THOSE were the things our attorney was more concerned with due to breach of contract liability and exposure. Not an Addendum which covered our "you know whats" and contained no increased exposure.

Thanks for your question!!

Dave





12:45pm • #95
2 Featured Posts

Evie,

Yup....use it to your heart's content, but please keep the Copyright notice intact.

For those of you who missed the post above, you can view and download the form here:

http://www.flyerstoyou.com/listingaddendum

Dave

12:49pm • #96
5 Featured Posts

Interesting post.  I too, don't like it when agents take a listing for a listing's sake.  It does not benefit the seller.  And I also like to make sellers aware of the potential conflict with listing their property with agent X "because he/she has 3 other listings on the block".  Well, which property is going to be the flavor of the day for this agent?  How is he/she going to work 120% to sell YOUR home ahead of the others on the market?  Answer:  It can't be done.

I'm glad that you didn't discuss dual commissions in this blog.  In my office, our agents either represent the seller OR the buyer - but not both.  The seller does not "save" anything by having a dual agent.  Any "savings" in commission rates is usually going to be less than having someone effectively negotiate a sales price to your benefit.

I'm not sure that any of my sellers would like the idea of having to "sign" something like you suggested.  To me, that's a bit "in your face".  We do, however, put into our listing agreements that the seller acknowledges that we will require the home to reflect price improvements on a regular basis until the home is sold.  When you know that your marketing is superior to Brand X, then the only other reason a home doesn't sell is because of price. 

1:07pm • #97
2 Featured Posts

Ryan Huckill wrote:

I'm in the smaller crowd here apparently, but subscribe to the 'won't take an overpriced listing' crowd.  I'm not a 'throw as many up as you can, and see which ones stick' kinda guy.  I take great pride in the fact that I haven't had a single listing expire in over 3 years, and I find that about 60-70% of the ones I turn away end up coming back my way after they expire with 'ABC Realty' who gladly took the overpriced listing and cost that seller thousands during the months their home sat on the market.  In the end, they love me even more, because I get the job done and they realize I was right, and they should've listened to me the first time they met with me.  How many of their friends and neighbors do you think they end up telling that story to when it's all said & done?

Ryan, thanks for sharing a differing viewpoint. I'm sure many may agree with you!

Here are my thoughts in response:

One...I definitely DO subscribe to the "throw it up against the wall and see which ones stick" principle. It happens every time I do any kind of marketing!! If I send out 1,000 postcards, I am fully aware that only 3% of the population is thinking anything real estate at any given time. That means I only have 30 chances to "stick" in that mailing. The other 970 are going to slide down the wall. But I like the odds, and never did a month go by without me sending at LEAST a thousand pieces out. Thirty or more prospects a month equated into a lot of business! I've never batted 1,000 in real estate (100% success). But I tried to increase my chances everywhere I could.

Here's a question for you. If 60-70% of the ones you turned away wound up coming back to you, you may have done yourself (AND your customer) a HUGE disservice by not listing their home in the first place!! They took their business somewhere else...and after 6 months or so, still hadn't sold their home. That cost them six months of mortgage payments...and a likely drop in price NOW due to changing market conditions. Their new price is probably less than what they would have come down to had you listed their home, meaning they're now netting less...and so are you.

Makes me wonder if you had used a form like this....whether you could've convinced them to lower their price sooner??? They could have closed in better market conditions and saved a small fortune in mortgage payments and upkeep. Not to mention the constant showings and having to maintain the home in show-ready condition for so long! Yikes!!

I'm also concerned about the other 30-40% that got away??? Where'd they go? If not to you, then to whom? You should go back and read my reply to Harry wayyyyyyyy up above.

One of those listings could have netted you $100,000. And if your 30-40% figures are accurate, I'm guessing that equates to somewhere around 30 lost transactions in the last year alone.

30 x $100,000 is simply too rich for me to risk losing in one year due to pride.

Implement a new tool without sacrificing your integrity or professionalism...add a little flexibility in your approach...and you might just surprise yourself in what you can accomplish!!!

Worth a try???

Dave 

1:16pm • #98
Outside Blog

Dave,

Thanks for the post - there are some useful items for approaching over priced listings. Most everyone has deal in someway with these types and everyone has their threshold. 

I want to revisit Trish's post and your response to her about your comment to the neighbors about pricing the home a bit high during the initial marketing phase... 

As Trish commented, our responsiblity is to sell the listing strong at the price the seller has chosen to sell the home at. If in fact as a Realtor(R) we share that the house is over priced, we violate NAR Code of Ethics, Article 1. - that would appear to be the case regardless if we stated that the house comps at X but seller wants to list at Y.

Preaching to myself here to be on guard with what I share to all parties.

 

 

1:17pm • #99

You have successfully summed up most of the best points to communicate to sellers about pricing.

3:21pm • #100
2 Featured Posts

Jim,

I'm glad you took the time to read through a bunch of stuff here...and for your comment. I think there's a popular misconception as to what our duties and responsibilities are according to NAR's Code of Ethics (especially Article 1). In that Article, it states:
-----------------------------------------------------------------------
Realtors® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve Realtors® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, Realtors® remain obligated to treat all parties honestly.

As used in this Code of Ethics, "client" means the person(s) or entity(ies) with whom a Realtor® or a Realtor®'s firm has an agency or legally recognized non-agency relationship; "customer" means a party to a real estate transaction who receives information, services, or benefits but has no contractual relationship with the Realtor® or the Realtor®'s firm; "prospect" means a purchaser, seller, tenant, or landlord who is not subject to a representation relationship with the Realtor® or Realtor®'s firm; "agent" means a real estate licensee (including brokers and sales associates) acting in an agency relationship as defined by state law or regulation; and "broker" means a real estate licensee (including brokers and sales associates) acting as an agent or in a legally recognized non-agency capacity.
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My take on it is as follows:

What the Code of Ethics demands of us all is that we treat everyone honestly (even "prospects"). If a home were listed at $799,000 but our professional determination of value is only $500,000, we'd be breaching our Code of Ethics responsibilities when giving anything other than the true and honest answer. Thus, if a prospect asks "Do you feel the home is worth $799,000?", we CAN'T provide an answer inconsistent with what we believe to be honest, truthful and fair. That would be a violation. We must answer "No" if that is what we truly believe (even if it's on a home we're representing). The tough part would be if your value estimate provided to the seller was $799,000 and you STILL answered "no" when asked if it was worth it. THAT would be a violation because you misrepesented the value to the seller. The Code of Ethics wasn't designed to foster the misrepresentation of honest and truthful information on behalf of anyone, not even our sellers.

What we can't do is discuss our client's motivation, or divulge confidential (i.e. financial) information about our sellers. "They listed their home at that price because they're in a financial bind", for example, would definitely be a breach. But we absolutely can state that the sellers have elected to market their home above our estimate of value. It's a statement of fact and is a truthful and honest answer, without betraying our loyalty to the seller. We can also indicate that our determination of value was less, as once again, it is a truthful and honest answer without violating confidences. Could it be considered a violation because we interfered with the potential of our seller receiving the higher price?? Possibly, but our suggested listing price was less to begin with, which had they accepted our pricing structure, might also be construed as interfering with the sellers ability to sell for more.

Can you imagine the binds we'd get ourselves into if that new prospect asked us to list THEIR home?? We'd get there, CMA in hand...and tell them their home is worth $349,000. They ask "Why is the Smith's home listed at $399,000? Ours is the exact same model with all of the same features."

"Well, I can't discuss that."
"Why not? Don't you agree that our home is similar to the Smith's home?"
"Yes, I do agree with that."
"Okay, then you're saying our home just isn't as valuable as the Smith's home?"
"No, I'm not saying that."
"Well, what ARE you saying then?"
"I can't answer that."

The stating of facts which do not divulge confidential information, nor betray the truthful, honest and loyal obligations to any party...is (in my belief) not an ethics violation. I believe it's okay to indicate what our value opinion is, and whether the sellers chose to list at that price or not. Heck, I see agents all the time advertising that a property is being "OFFERED BELOW MARKET!", which demonstrates an obvious election by the sellers to market their home at less than the agent's determination of value. Mine is in the opposite direction (up instead of down)...but it's the same concept...and the Code of Ethics duties and obligations are (again, in MY estimation) not breached.

It'd be interesting to find out how others think, though...and I really enjoy getting these sort of things out there on the table for discussion's sake. Thank you for commenting Jim! Much appeciated!

Dave

3:29pm • #101

I have posted before the following before in a similar thread.

Here's an easy way to get a client to list their home so it will be  IN THE MARKET and not ON THE MARKET. Open up your MLS, go to statistics, pull up the expireds for the last 12 months and print them all out in a one line report. (In our market there are THOUSANDS of expireds.) Then build yourself a little talk/script that incorporates the following points:

*Homes do not sell for one of, or a combination of three reasons: Location, condition and PRICE. Of these factors PRICE is the most important, since any home will sell IF it is priced correctly.

*The number one reason all of the homes FAILED TO SELL in that big fat list of expireds they are thumbing through -- and which you have handed them in a notebook -- is BECAUSE OF PRICE.

*You are here to help them, not hurt them, and at the price THEY want to "try out" (let's see what happens) you are afraid they are going to get hurt in the market.

*That list of expireds is a GRAVEYARD little with hopes, dreams and plans made based on the sale of a home. Each expired listing is a TOMBSTONE. And you don't want them to end up in that graveyard.

*****

Add to this the THOUSANDS of 'shopworn' homes that have been on the market for months and months and months, with extension dates and penny ante prices reductions ... I call these LISTINGS ON LIFE SUPPORT ... and which have ONE FOOT IN THE GRAVE.

*************

 WORKING EXPIRED LISTINGS

When you're digging up dead listings out of the expireds graveyard don't make the mistake of relisting it ast the same price as when it expired. 9 times out of 10 it'll end right back up 'in the graveyard.' Unfortunately, this happens a lot. And homeowners think the problem their home failed to sell their (overpriced) listing was the agent didn't do their job ... and so the solution is to 'try another agent." It's really pathetic, isn't it. Don't let them get away with it. You'll both pay the price.

 

**************

As a Realtor you have a FIDUCIARY RESPONSIBILITY  to tell potential clients THE TRUTH. Not what they want to hear, but what they need, and have to, hear. It's your job. Think of yourself as a doctor: what if you walked in to see a patient with a lump on their leg and you told them "oh, don't worry about it ... it'll probably be o.k. in six months." But you knew it was cancer. Well, when you take a home into the market that you KNOW is overpriced you are dooming that listing to a DEATH SENTENCE.You need to tell "the patient" the truth -- and nip that cancerous price in the bud on the first visit.

Your clients will respect and appreciate your leveling with them. As for those homeowners that won't listen to you ... DON'T TAKE THEIR LISTING. Simply tell them 'I'm sorry, but I can't help you at that price.' And let some fool list it and waste their time, money, energy trying to get it sold, and in the process having a disgruntled client dogging them, asking them WHY ISN'T MY HOME SELLING MR. REALTOR?

***

One thing that gauls me in our market is there are some well known agents -- some of whom do a lot of business -- who know better but who still take higher priced lisitngs ... knowing full well what they are doing. They USE THEM to attract buyers. And they tell the owners of these unreasonably priced listings that they have "lots of listings and that attracts lots of potential buyers who may be interested in their home." But statistics don't lie: I have gone in and done 'post list autopsies' on a lot of these agents' stock and guess what I found? Listings that lingered on the market for months and months and months, with 'nail clipper' price reductions, extensions and so on. AnNd of course, listings that expired. The modus operandi at work here is 'make some gentle price suggestions, but don't argue with or fight the seller ... always take the listing.'

 DEALING WITH 'WELL TO DO' CLIENTS

Part of the problem with people that own more expensively priced properties is they have been successful in some area of life, and think they are also experts on real estate. After all, they have access to Zillow and Trulia. (Right?) And besides, what do real estate agents know? They just ... drive around in expensive cars and take big commissions. (Right?)

To work with these type clients you sometimes have to be 'sensitive' to their ego needs, but at the same time you cannot let their ego get in the way of your doing your job.

And don't take their overpriced listings to benefit YOU so you can pick up buyer clients for YOU. Put the clients needs FIRST. Always.

 

3:44pm • #102

Thank you for the opportunity to read all the different takes on this dilemma.  I appreciate it and am curious what you think about the idea of liability that comes with a written document. 

How about a blog on Seller financed marketing reimbursed at the time of sale?!?!

Thanks again!

Nancy Avedisian
6:39pm • #103
180,426 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router

I like your post.  I have lost many a commission I needed when some big name outfits come in and promise the world, but only deliver what I told them 6 months down the line. 

6:45pm • #104

Dave, thanks for sharing this.

Nearly a year ago, I received an intra-company referral to list a few (3) short-sale townhomes for an out-of-state investor.  About 9 months prior, the investor had been duped by a partner into paying in excess of $100k over market value per townhome.  By the time they called me, it appeared the market had already taken about a 10%-15% hit.  I took the listings with the intention of working wtih the bank to drop the price appropriately for the market.  Almost immediately after accepting the listings, bank-owned properties (and soon non-distressed properties) hit the market at a 30-40% discount.  The bank refused to budge more than 10% off of their "appraised" value which was $80k-$100k higher than "the pack."  Further frustrating was that the BPO's came in $80k above "the pack" as well.  When multiple, identical, townhomes are actively listed in the low $100k's, there have been zero sales since late 2007 and a BPO shows value in the low $200k's, something is haywire.

No calls.  No leads.  No nothing.  I felt genuinely bad for the out-of-state seller - who was just looking for someone to help out, but it just was not worth it.

10:25pm • #105
APR
26

Dave,

That's a great post & I appreciate you sharing this invaluable tool with all of us.

I'll definitively use a version of the form in my next listing presentation.

Aloha!

12:28am • #106

I really enjoyed your comments and will certainly implement some of these ideas while listing homes.  I have a little concern on the appraisal part of your suggestions - simply due to the change in the appraisal regulations that snuck up on us in the past month or so.

I would sure like to hear from a licensed appraiser regarding this.  It is my understanding that now it won't matter if you've had the house appraised by a prominent licensed appraiser in your area that everyone in town uses - the lenders must select their appraisers now on a lottery system.  This might just be for government backed loans (I don't know - would like to find out) but I had a very seasoned appraiser let me know last week that he wouldn't even bother to appraise one of my listings since none of the banks can use it now. 

I have used that appraisal tool in the past and would hate for that to be taken out of our tool chest  - especially in this markeplace!

Thanks for the post - I'm inspired to go talk to all my current listings too!

 

Pat Vredevoogd Combs
7:36am • #107

Dave,

Very helpful form and all the other thoughts and practices of other agents have been much appreciated!

One small note... on your form you have the signers as "Buyers"... this should be "Sellers" signatures....just an oversight... I am amazed at the speed at which you re-created the form for all of us to use and I appreciate you doing that.

Life is good... please send referrals to Billings, MT my way!

Jeff Klaus
9:51am • #108
103,653 Points

I'm going to share your post with all the agents in my office. Thanks for the great tip.

10:38am • #109
2 Featured Posts

Jeff,

OHMYGOSH!!!!!!!!!!!!!!!!!!!!!

See what happens when you recreate a form at 4:00 in the morning with only half a cup of coffee under your belt!!!? LOL!!

Good catch!! Thank you soooo much!

The new version has been uploaded (everyone who downloaded the first one, please make sure you download the new one). It's available at the same link:

http://www.flyerstoyou.com/listingaddendum

I'll be back later to respond to more comments, but my 10-year old daughter just "demanded" that I go on a bike ride with her (my excuse that my dog ate my homework didn't work to get out of that one. I obviously am not always "on my game"). ::: smirk :::

Thanks Jeff!!

Dave

1:10pm • #110

Dave,

Awesome post and comments of comments, and thank you for FREE addendum.

1:10pm • #111

Dear David Daniels:

I want to make public in this space my apreciation and gratitude to you for the efforts you make in your highly valuable time to refresh our minds with very important aspects of the Real Estate profession ( notice I call this a profession and not a business) and your personal touch when you clarify for us any minimal concern about the main topic you posted in this blog. Actually this is more than an interactive blog, it is for me a true Real Estate lab where we can discuss and learn aspects that are not covered in any of the twenty chapters of Real Estate course text books. Even that I do not have the pleasure  to know you personaly , I can say easily that you are a true professional .

What you are doing is very  rewardable in many ways.

Best wishes in your profession and personal life.

Sincerely,

                       Angel Calzadilla

Angel CalzadillaĀ® CIPS, TRC, e-Pro, Marketing Assistance Certif
1:32pm • #112
248,725 Points 3 Featured Posts Outside Blog

Dave,

I agree with you regarding the potential listing I told you about.  We will only take this particular listing IF the seller acknowledges that HE WANTS TO SELL.  He iwll need to price below market value and it will be a short sale but his alternative is foreclosure.  If he is unwilling to price at a point to avoid foreclosure then it would be a waste of everyone's time to list it.

I just went over your form with my wife (business partner), Susan, and we both like it a lot.  I will be tweaking it a bit for our market/needs but not much.  I think you've provided a wonderful tool for all of us and it is GREATLY APPRECIATED. 

This, in my opinion, is what ActiveRain is ALL ABOUT! 

Thank you!

Tim

1:33pm • #113
1 Featured Post

David, this is one of the most helpful posts I've ever read on AR.  Plus, a free download to boot!  Brilliant marketing as I am now going to view your products. 

I have been wanting to create an addendum for years but just didn't know where to start.  I will have my broker review this one and will definitely do some tests to see how sellers react to it, and might make some edits down the road.  I, too, have walked away from listings only to see them quickly reduce price and get it sold with the agent that did take their overpriced listing.

I just took a listing that was overpriced by around $10,000.  My CMA shows that as fact.  But they were also in the same price as the 3 lowest priced listings with their amenities (easy to comp - a condo with many comparables to go by). 

We just got a lowball offer and instead of counter-offering at $10,000 under list price, which was the market value,  they were offended and countered at only $2,900 off list price, which is too high to begin with.  They wouldn't budge and were getting angry at me when I was trying to re-educate them about the current market.

Even though they have a very professional CMA in hand stating the market value, they "forgot" my speech about how appraisers work today and the fact that the market continues to decline and that fact can also be reflected in the appraisal.  They told me I should have informed them of that when I presented the CMA.  Guess what - I did!  But I guess because they didn't want to hear it - it went through one ear and out the other.  I need to add another factual written page about appraisals to my CMA so I can guide unrealistic sellers back to it.

If I had something like this to begin with it might have saved the anger.  Thanks!

1:41pm • #114
Outside Blog Hit Router

This is a good post. I have had the "conversations" with my sellers, but I had not put it in writing. This is a good idea that I will take and tweak just a little.

Thank you for the post.

2:30pm • #115
2 Featured Posts

Hi all!

Okay, I'm back from my bike ride....and if I can get my legs to stop shaking, I'll try to respond to a few of the comments above. (No, I am NOT kidding about the legs shaking!!) LOLOL!!

Besim,

You are quite welcome! I hope it helps! :)

Angel,

Y'know...that kind of comment sorta makes be blush! I wholeheartedly agree that it's THESE kinds of topics that should be in ALL real estate training manuals...and it's this kind of sharing that epitomizes what a real estate social network CAN and possibly should be all about. It's been wonderful for me personally to read the responses here...and to know that in some way, one "lil ole blog" might save someone some heartache...and earn them a commission. Thank you so vey much for your kind words!! I REALLY appreciate that!

Tim,

I understand where you're coming from totally! By the way...I can tell from what you've written that you're genuinely interested in helping this guy out....and that's it's not totally about the commission. I applaud you for that. I'd like to think that's how I approached my real estate business in the past too. Just bear in mind that you're not always gonna be able to save the world.

My recommendation is to outline EVERYTHING that you...in your professional opinion...need to have in place in order to effectively render service from this client. EVERYTHING!! From property preparation, to accomodating showings whenever necessary, to pricing, to marketing, to well, everything. If the property even remotely looks like it's in foreclosure, prospective buyers always seem to have the thought that they'll just keep tabs on it...and buy it later from the bank at a much-reduced price. I feel for your client. I feel for all of the people who have lost their homes, and I wish there was some way that I could have helped them. The funny thing is...I probably COULD have helped many of them...if they had only ALLOWED me to!

I'm glad you and Susan like the form. Hopefully, you'll make good use of it in the future. I think you'll find that sellers respond quite well to it, and I NEVER once had anyone offended by it whatsoever. They usually responded by saying things like "Hmmm...we never thought about the fact that we might be making 4-6 more mortgage payments than we have to."....or, "Maybe we can bring it down a little, just so other agents will still show it.", etc.

It's a very positive tool, and they'll thank you for bringing those items to their attention. They'll also realize you were the only agent who shared those ideas with them...and you'll stand apart from your competition even moreso than you do already!

Best of luck (I'd be interested in knowing what ultimately happens with that deal!) Keep us posted!

Judy,

I have to leave again (that same 10-year old daughter is in the Ramona Pageant, the country's longest running outdoor play) and she has to be there in 10 minutes. I have to run...but will be back later to respond to your's...(and others')...comments. 

Dave

3:28pm • #116

Great post. I haven't gone as far as having them get an appraisal, but have been pretty stern on the time line of how long we would let it remain at the higher price (in my case it was over the holiday season and nothing was selling anyway!).  In another case it was a pre-foreclosure and they really wanted to get as much $$ out of the house as they could. When they realized people were not beating down the door to buy and the bills were stacking up, they got pretty aggressive with their listing price.

6:07pm • #117

I really like this post. 

Thanks for sharing

 

6:53pm • #118

Dave,

Thank you for yoir post. Sometime's it is very difficult for a seller to come to the conclusion that his home is not worth as much as he thinks that it is. Each one of us realtors needs to figure out how to be listing the property when the seller finally figures it out.

11:12pm • #119
APR
27

Hi David,

I like the form.  It's always a tough battle when people are so 'certain' that their home, car, whatever, is worth something even when the 'market' says it's not.

9:39am • #120

Thank you so much for sharing.  I'm going to have to use this info right now!!

2:16pm • #122

WOW-what a well thought out strategy David. You must think in your sleep like I do....sometimes thats when I get my best ideas : )! Thanks for sharing with us!!

2:57pm • #123

As an agent we have a lot of responsibilities, but we do not determine the value of a home -- the market does.  That is ready,willing and able buyer and seller.  Our job is to steer the seller to a price with market data. It is the Sellers job to determine exactly what price they want to ask.  We can then interject our professional opinion.  But if we go in saying a price that might be too high, just to get the listing, then we are putting ourselves before the client -  ethics breach.  If we offer a more realistic price, and don't get the listing as a result, the seller is not our client, therefore we are not in any position to help them anyway.  Show them the stats,  show them expireds to let them know the threshold at which homes are not selling, even take them out to look at the competition, and let them choose the price.   If they ask, "will you take the listing at this price?",  absolutely yes, then you can offer the opinion, put into play all the above strategies, so that when it does not sell after 30 to 60 days, you can show them updated market stats, and approach the subject diplomatically and empathetically reminding them that you understand they want to get x dollars, but unfortunately the market is not responding to that price.  They cannot realistically blame you for their decision (yeah! yeah!  I know! Many will blame you anyway).  But as a professional, it is important to put the ball in their court when appropriate.  And as you learn from any negotiating or sales course, when you put the ball in their court, leave it there. If then you say something or take it back, YOU lose. 

I take the same approach for commission.  What commission do you charge?  How many of you actually answer that with a number.  Again, you lose.  I tell them its negotiable and depends on how aggressively they want to market their home.  And now in a down market, that commission is very important in being aggressive.  So far the lowest commission anyone has chosen is 7%.  One even chose 9%.  Knowing that, why would I say 6% and leave money on the table.  By the way, I am not the one taking that money.  I usually take 3 and offer the rest to the buyers broker -- remember -- aggressive!  The seller then knows that I am looking out for their interest above my own.

3:05pm • #124

This solution may work for some situations, but it is really just another way of convicing the Seller to lower their price without letting them escape to another agent.

The real problem becomes the cost of marketing.  For a lower price home the expectation might be only flyers, open houses and ads on Craigslist.  Higher end homes expect print ads, media tours, wine and cheese parties, etc.  This could end up getting pretty expensive.  While I have done, I am really careful not to promise a big costly up front sales campaign for a home that will not sell. 

The Sellers need to be brought down to reality, not promised the "let's try it for a while, then lower it" approach.  If not handled correctly, this could result in a unhappy seller.

Joe
4:30pm • #125

Great Post!  I walked away from some listings last year myself that I should not have.  I felt that I would not be doing the seller a good service by allowing them to push me into doing something that I felt was not in their best interest.  After reading your post, I am definitely going to take some of your advice and forge ahead.  It will be much better than losing that end commission!

5:28pm • #126

One of the best approachs to over piced listings.  I do a lot of what you discussed but I did not try the form.  I think that is an excellent idea.  Thanks!

Dolores Rogers
8:56pm • #128

"This is absolute genius I tell you" is the famous marketing slogan I would attach to this process you've shared. Thank you very much for spreading the active rain.

Mark

10:05pm • #129
APR
28

David  Great information.  Would you mind if I sent out a link to your blog to my agents?  On occasion when the ideas come from someone else they take notice.  Just send me an email and let me know.

 

Dave Shockley
9:31am • #130
3 Featured Posts

David, thanks so much for sharing this great idea! It's something I had never thought of but makes SO much sense!!

2:43pm • #131

David,

Your approach to overpriced listings is great!  Thanks for sharing.  You get your point across to your client by staying professional & pointing out the facts.  By making them acknowledge the facts regarding the consequences of "overpricing" they will in turn learn to trust your professional judgement & you earn their respect going forward.

Thanks again for sharing,

Merri Harrison (Keller Williams Realty - Heritage)

Merri Harrison
10:09pm • #132
APR
29
156,863 Points Localism Sponsor Outside Blog

Dave - I like the idea of the form for the seller to sign.  Very professional and it would help make everything very dlear to them.

8:01am • #133

Hi,

I am certainly not a real estate agent, but I do know that if a house is Staged and priced right, it will sell fast and sometimes for more money!

We just staged a house that sold in 2 days with 2 offers and actually sold for $10K over asking price! Another house that we staged, sat on the market for 2 months with many offers but all $270K under asking price. It sold 1 week after staging for close to asking price! We also staged a house which was way overpriced by $70k (lp was $390k), the agent told the seller that it had to be STAGED. She expected to deduct the price by at least $50K after 30 days, BUT after 10 days on the market it was appraised and sold for close to the asking price! They NEVER even needed a price reduction!!!  It is amazing what staging can do to help sell a house. Remember, the INVESTMENT in STAGING is ALWAYS LESS than ANY price reduction....and you may never even need one! Everyone needs to get staged in today's market. Gary Keller states in his book, SHIFT .....that sellers should not ask WHY they should stage but HOW they should stage! We have the results to prove that he is right!

Stagefully Yours,

Tawni, ASP, ASPM, President of Staged4Sale,LLC, www.staged4sale.com

 

 

Tawni
2:34pm • #134
APR
30

Hi Dave,  Thanks for taking the time to address my concern!  I was away for a few days and only just saw your response.  Makes sense and I appreciate the way you've addressed it!  You do have a very good way with words, I must say!  Something I'm always working on.  Ok, I'm going to your website next.  Have a great day!

Trish Giassa, Homes-in-Crested-Butte.com  Your referrals are always welcome and appreciated. :-)

11:06am • #135
MAY
01

Great post! I'm anxious to try these ideas on my overpriced listing. We've discussed the appraisal idea but they refused and acknowledged it wouldn't appraise for the list price. I shared with them the consequences of that action and they still wanted to list it at their chosen "overprice". I'll pull this out of my arsenal and see what happens. To be continued. . . . . .

Linda Bryan
11:22pm • #136
MAY
26

AWESOME!!!  The truth hurts...we are now seeing appraisals falling like rocks in our market...the truth hurts HOWEVER THIS WORKS BOTH WAYS....it is also a GREAT time for the BUYER.  You may lose on the selling side and MAKE IT UP ON THE BUYING SIDE!

Donna Slater
6:09pm • #137
JUN
23
1 Featured Post Localism Sponsor Outside Blog Hit Router

What a smart cookie you are!  I had actually been thinking of doing something similar as I have a potential listing client right now asking me what the harm would be to list their home higher than where I suggested.  This after I already took the time to explain the impact of a declining market, chasing the market, etc. etc. etc.

I have recently been taking a hard stance with my clients at getting it right the first time out (with great success, I might add) but with my listing inventory low now, I am considering...  Mind if I steal some of your stuff?  :)

1:03pm • #138
JUL
02

Great info. thanks. I was taught to ALWAYS TAKE THE LISTING...because the seller will get realistic on the price or you will pull in other clients through the process. However, I agree with you that you have to lay the ground work first. Many don't realize how much effort goes into marketing a property. Love your ideas.

Thanks.

10:28am • #139
NOV
20

I really appreciate all the comments regarding Dave's post.  There are a slew of golden nuggets all through this chain!  New agents (some of you posted comments) would be very wise to heed this advice eventhough it may seem scary to talk this way to "sellers."  Remember... a "seller" is someone who actually "sells" their home... not just "lists" it!  So, if they won't sign the agreement then maybe they are not really "sellers" at all!  Don't be scared to be BOLD. 

As many of you noted, we aren't the god's of pricing.  An acceptable price could fit into a range.  So, as long as the seller's are willing to sign the agreement and move to the range that you have defined if their price doesn't work then I believe we are doing our fiduciary responsibility.  If they won't sign the agreement and we take the listing anyway then maybe we are not meeting our fiduciary responsibility.  That's what I tell my sellers... and then I start packing up to leave.  Believe it or not, sometimes they will ask you to stay and will sign the agreement.  If they don't then you are better off being at home with family anyway!!!

Thanks to all... especially you Dave!

Mark

3:32pm • #140

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David Daniels

Hemet, CA

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Owner of FlyersToYou, Inc. and former Top Realtor

Office Phone: (951) 652-8365

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