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What Are YOUR Customers Saying...

...about YOU? Do you leave them as excited as these first time home buyers? While talking to this young couple, they were so appreciative of their agent. They told me that their agent had the patience of a Saint and were so grateful that she finally found them a new home...

In these trying times, If we all think of our customers first, the paychecks will come...

Y'all have a G-r-r-r-reat weekend... ;-)

If you or someone you know is purchasing or listing a home in Brentwood, Franklin, Nashville, Spring Hill or Thompson's Station in the Davidson or Williamson county area of Middle Tennessee and would like more information about getting a CERTIFIED pre-listingor home inspection, give us a call at 615.661.0297. You can visit us online at www.completehomeinspectionsonline.com - Check out our monthly newletter

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Posted by Michael Thornton - Nashville, TN area Home Inspector on 05/03/2009 07:48 AM

Comments (10)

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10 Comments on What Are YOUR Customers Saying...

MAY

I agree -- putting people first always pays off in the long run -- our business is primarily referral and we have continued to be swamped in slow markets! Don't know how I've already missed 2 days of summer fun -- good thing I'm heading to Middle TN (Shelbyville) in June to catch up!

I like the idea of putting up a video of testimonials. Very cool!

Hi Michael,

I always put my clients best interests before my wallet. I have shown some clients more homes after they thought they liked one of the first ones they saw. The outcome was a house they loved and smaller commissions for me. I'm OK with that!

While making a lot of money is great...that's not my primary goal...my clients' satisfaction is.

People want to know that you care about them, not your paycheck.

ToulaRosebrock,com

Hi Michael:

That was awesome....buyer's taking time to send thanks to their realtor.

Great post! It is important to receive feedback from each transaction. It only helps one improve. Feedback is important to one's business.

Absolutely, Michael--Patience--always put your client FIRST!!

Michael,

It is always great when people feel their agent did a good job for them.

MAY

I was at a home inspection Saturday for a buyer client, and when the inspector said to the buyer "You have a great agent" she replied "You don't have to tell me that, I already know how wonderful she is" I got teary eyed. We don't hear it often enough and it really was what I needed to hear...

MAY

Feedback is a gift. So glad you posted this. Thanks putting it on REEL2REALTORS

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