Representing a buyer in a short sale can be down right scary! But being angry at short sales and/or not showing short sale listings is probably not the solution to surviving and being successful in this market.

As a short sale listing Broker I have compiled a lot of experience listing and negotiating short sale transactions that have made not only my sellers, but the buyer's and buyer's agent very happy.

So I thought to put all that good information for the benefit of the Realtors who sell my listings - Buyer's Agents.

Simple guide/rule to follow.

Interview the listing agent!!!!!!!

You can start the interview right on the MLS. If the listing looks like no thought was put into it, no description, no photos, no disclosures, wrong information, etc, you do not have a good sign. Short sales are detail oriented transactions and the listing is the "first impression" of the agent you would be working it.

When you contact the listing agent, via email/phone, ask a few simple questions:

  • Does your seller have a hardship and is he/she a candidate for a short sale? You are not, in ANY way, asking what is the hardship of the seller (no violation of agency law), but merely verifying that the agent has done his/her due diligence.
  • How many liens are on the property and who are they? You may want to move on if you do not get a reply to your email or a confused answer on the phone.
  • How long until a final judgment of foreclosure or sale date? If the agent does not know what you mean or does not know the answer, maybe you should move on. If the agent answers you (as he/she should) you will have any idea on how much time you all have to get the transaction closed.
  • How do you handle an offer? The answer should be a variation of this: "The seller signs one offer. That offer will then become an executed contract, and that one contract, along with a complete short sale package will be sent to the seller's lender(s)."
  • What happens to the listing once the seller has executed the offer? Only two good answers here. "Property status will be changed to Pending Sale or Pending Sale accepting BACK-UP offers only."*
  • Who prepares the package and negotiates the short sale? There are various acceptable answers to this question. Just make sure you interview the person/company who will be negotiating the transaction. It is my opinion that no one is in a better position to do the negotiation that the listing agent. The listing agent knows the borrower, the home and the neighborhood the best.
  • How often is the lender contacted and how often should I expect to receive an update? I contact each lender twice per week and I update the buyer's agent once per week. That has worked out very well for me, buyers know that their transaction has not been forgotten and do not feel anxious, even if the transaction takes a little longer.

Lastly,

  •  As a listing agent, how many short sales have you successfully closed ? There is not set, correct number, but experience is the key to a smooth short sale transaction.

Of course there are no guarantees to an approval from the seller's lender but following the above guideline will assure you that you have the best chance to a quick(er) closing.

As a Buyer's agent, you also have responsibilities in, and contributes to, the success of a short sale transaction.  By mastering the basic knowledge about short sales you can educate your buyers in what to expect.

Try to stay away for properties that are listed lower than their comparables. The lenders will order an appraisal or a BPO  (Broker's price opinion) and if the value is off, the file will be closed or the offer will be countered. Listing a property for it true, current market value is a very important piece to the short sale puzzle.

 

 

*Depending on your particular board, the terms might be slightly different, but you get the idea. The property status should not longer be Available.

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Help lots of people and have a great day!

Patty Da Silva, CDPE©, RESS®, AHWD®, e-PRO®, GREEN, CFS
BROKER - Owner REALTOR® - Green Realty Properties

Visit www.pattydasilva.com for SouthEast Florida's best properties.

 
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11 Comments on A Buyer's Agent guide to successful short sale transactions.

MAY
03
2 Featured Posts

Patty, probably a great set of guidelines to follow for your state, but not in every state.  It may not even work within different MLS systems.  In most states, the lienholders may be public knowledge, but not all, so the agent may not be able to give those out (with seller permission).

How the offer is handled varies greatly by state and MLS rules.  In NC, you have NO valid contract UNTIL the lender approves it, so no pending.  Furthermore, our listing contracts states that the home will continue to be 'actively' shown until such time as the lender approves AN offer.

It's good to know where the listing agent is at in the short sale process, but in truth, often it's the lender that is getting in the way, despite good efforts on the agent's part.  I've dealt with lender's that won't even consider IF a seller is a candidate for a short sale UNTIL an offer comes in.  I've also dealt with lenders that haven't even bothered to file foreclosure papers, so determining a 'final judgement' is stricting a guessing game.

Good post

9:48pm • #1
283,686 Points 13 Featured Posts Outside Blog

Patty,

I presented an offer on a short sale.  The listing agent told me that I should probably find another property for my customer as they did not know what bank to contact...my broker called her's and we finally got word that they found out who the bank was.  That was a few weeks ago.  Today, I check again on the status of the listing and it said "T", temporarily off the market.  What do I do now?

10:09pm • #2
2 Featured Posts Localism Sponsor

Roger,

I do not find liens through public records. I have a lien search done in all my  listings. =D

The seller wants to sell the property and must give the listing agent permission to disclose certain information that is relevant to the short sale, i.e. amount of liens that will need to be negotiated in order for the sale to happen is something I would like to know if I was working on the buyer side. (And I must know in order to work on the listing side).

I am not speaking on behalf of any MLS system, I am giving my advice, my opinion, to Buyer's Agents. The seller is owner of the property so once he signs, the property is under contract, under a valid contract, to use your term. Lender is not a part of the transaction, lender's approval is a contingency only. You can find the National Association of Realtor's opinion on the link below.

http://www.realtor.org/rmolaw_and_ethics/ethics/pastarticles/0905_ethics_shortsaleoffer

 

Most lenders do not work on a file until an contract arrives, you are correct there. That however, has nothing to do with the legal process of a foreclosure. The time line on a foreclosure has nothing to do with a short sale and it can be determined pretty accurately just by knowing how many months the seller has not paid and how your particular State handles the foreclosure.

Thanks for stopping by and for your input.

Help lots of people and have a great day!!!

Patty Da Silva, CDPE©, RESS®, AHWD®, e-PRO®

CERTIFIED DISTRESSED PROPERTY EXPERT© and Real Estate Short Sale Specialist®

BROKER Associate REALTOR® & Licensed Mortgage Broker - Senior Financial Advisor

Visit http://www.pattydasilva.com for SouthEast Florida's best properties.

10:59pm • #3
2 Featured Posts Localism Sponsor

Karen,

It does not please me to tell you this but...  you might have to move on. =(

From the beginning the listing agent did not seem to know what he/she was doing. Not knowing who the seller's lender is(are) is a pretty bad sign.

Was the offer ever signed by the seller? Let me know, and let me know more details.

 

Help lots of people and have a great day!!!

Patty Da Silva, CDPE©, RESS®, AHWD®, e-PRO®

CERTIFIED DISTRESSED PROPERTY EXPERT© and Real Estate Short Sale Specialist®

BROKER Associate REALTOR® & Licensed Mortgage Broker - Senior Financial Advisor

Visit http://www.pattydasilva.com for SouthEast Florida's best properties.

11:06pm • #4
MAY
04
3 Featured Posts

Dear Patty, thank you for the list, it does help to have some guidence, every short sale is differenct from the last one as each client is. as listing agents we should provide as much information to the buyer's agent so they can councel their buyer for potential delays, the more the buyer knows about what happens next, the better the transaction will be.

Antonio

12:25am • #5
2 Featured Posts Localism Sponsor

Antonio,

Yes, information is the key. The buyer's agent cannot possibly know if the listing agent knows what he/she is doing. The only way to to talk and explain how one does the process.

Nice picture. =D

Help lots of people and have a great day!!!

Patty Da Silva, CDPE©, RESS®, AHWD®, e-PRO®

CERTIFIED DISTRESSED PROPERTY EXPERT© and Real Estate Short Sale Specialist®

BROKER Associate REALTOR® & Licensed Mortgage Broker - Senior Financial Advisor

Visit http://www.pattydasilva.com for SouthEast Florida's best properties.

 

10:08am • #6

I love your information.  Very helpful.  And, I'll follow YOUR ADVICE in communicating with Seller's agents.

11:01am • #7
2 Featured Posts Localism Sponsor

Tom,

I am confident the information will help you filter out the listings that have less than a good chance to close smoothly and in a timely manner.

 

11:17am • #8
196,021 Points

Patty, I too specialize in listing short sales and find most buyers agents have no clue when it comes to short sales.  I rarely get questions...

9:46pm • #9

Patty,

I have recently been involved in a short sale, as a listing agent, and the bank has told us that every time we contact them the file could be pushed back more days.  They have said not to call again until we hear from them.  VERY FRUSTRATED!  I have been involved in short sales before and this was not the case.

10:16pm • #10
MAY
05
2 Featured Posts Localism Sponsor

Evelyn,

I experience the same as you. I do not get questions in a lot of transactions, and the ones I do receive are the wrong ones.

Kelly,

Please ignore that advice. Whoever told you that, just does not want the phone to ring. LOL

Some files move pretty quickly, but some files, for no obvious reasons don't, and if you do not keep calling on theses files you will become the "short sale that took 9 months" story.

Keep in mind that the person who answers the phone is not the person making the decision, but likely someone in the customer service of the collections department.

8:57am • #11

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Patty DaSilva, CDPE©- Certified Short Sale Expert- e-PRO®- Ft Lauderdale

Cooper City, FL

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BROKER - Owner - REALTOR® - Green Realty Properties

Office Phone: 954667SALE

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