Most of you that follow my blogs know that I love doing real estate and have focused most of my energies over the past few years doing short sales. What really gets to me more than anything is when; as an agent, I contact the lender over and over again, send them everything they need (most of the time, many times to many different fax numbers and addresses), and deal with their red-tape bureaucracy just to save my client from foreclosure, and then they LIE about me even being in contact with them. What is that all about?
Lately, I have seen it more and more. Borrowers (sellers), contacting the lender out of sheer frustration that nothing is getting done or not moving fast enough and the lender flat out lies to them and tells them something like one of these;
• We've not heard from your Realtor and have nothing on file.
• We tried to contact your Realtor, but they never got back to us.
• We've closed that file a while ago because the authorization was not correct.
I've even had one lender tell my seller that we the agency they hired (our company) is no longer in business! WHAT!!?
Listen, I really don't care what they say to me, I'm used to it! They lie to me all the time about deals I am doing with them, but to bold face LIE "about me" and or the integrity of my staff, I must draw the line there! We as short sale Realtors break our asses to get these things done for both the benefit of our sellers and YOU, the lender. So why do that to us?
I really have no other comments other than STOP IT!
It is hard to find a good lender, I have a couple that I can count on. I have had some problems in the past with some lenders.