Need some help from fellow Rainers.... We are looking for information on feedback programs? Are you using a program that is working? Is it easy to use? Just wondered if they are worth it for the expense?
Thanks! Jill
Success Realty - Athens, GA
Broker Athens, GA
I have used www.homefeedback.com for about a year now and really love it...no learning curve, easy and my response rate is about 70%.
May 23, 2007 10:45 PM
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552
Jill & Ron, frankly I don't think they're worth it. Our MLS has a free program you can set up for feedback. I'm always getting automatic emails asking me to fill out a feedback survey. It takes time, and the questions aren't always relevant to the house shown.
Frankly, I consider the programs a pain. If you follow up agents for feedback yourself, that's fine.
May 23, 2007 11:07 PM
First Realty Company - Crossville, TN
Or you could try Google Alerts Just go to google log in and sign up for alerts on the subject you would like to be notified on.
May 23, 2007 11:34 PM
Success Realty - Athens, GA
Broker Athens, GA
I personally will respond to an emailed feedback more than a phone call, where I end up playing phone tag andI have seen feedback increase from about 40% to 70% sice I started using it, my sellers love it because we use it for all maketing notifications and they can access it on the web at any time. I asume your cry for help was about feedback on individual showings, not web activity as Christina thought....maybe you should clarify.
May 25, 2007 03:33 PM
Nazareth,Easton, Bethlehem - Prudential Patt, White - Nazareth, PA
Lehigh Valley PA Homes
Michelle- Yes I was referring to feedback on showings. Thats a nice return from your program. I know I MUCH prefer doing it via email myself, vs a phone call. I especially like it when the email comes with a picture. Thanks for your thoughts.
Brian- I know what your saying...it is often an interuption to our day. But as listings get harder to sell our clients are wanting more proof that we are doing our job. I also think it can help to get a seller to see the reality when there are pricing issue, and its not me saying so. Thats what sparked my interest. I also think it has to have a pic of the home and easy click boxes to get response. Thanks for your opinion.
Christina- not sure what Google alerts is... but maybe I will check it out. I have a feeling from what Michelle wrote it pertains to web activity. Thanks
May 25, 2007 04:34 PM
Coldwell Banker Residential Brokerage - Portland, ME
I have started using the free version of www.showingfeedback.com that I discovered on AR (of course). I think 70% is about right, the others that don't respond to the 3 e mails ususally respond after a phone call. The best thing is the REALTOR comments that my seller can see (over and over again). I have primed them that they may be brutally honest and they appreciate that.
May 25, 2007 06:36 PM
Rainer
36,261
36,261
Ron Fuhrer
Lehigh Valley PA Homes
Comments(6)