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Requesting Email Receipts - Part 2

* Not Everyone will Receive Your Request
* How to Ask for a Receipt
* Change Outlook's Default Settings to Give You More Control

(This applies to Outlook 2007 and Outlook 2003)

When someone receives a Request for Receipt they will see the following message in a pop up window:

"Jeff Graves (Name of Sender) requested a read receipt be sent when message ‘Your Request for More Outlook Training' -(the email Subject line)- is read. Do you want to send a receipt?"

You can respond by clicking the Yes or No button. If you choose "Yes" - a receipt will be sent immediately to the Sender; if you choose "No" then no notification sent.

Not everyone can respond...
Keep in mind if someone is using Gmail, EarthLink or some other email program (web based or software) they may not receive your request because their system doesn't recognize the .dat file type that Outlook uses for receipts.

How to Send an Email with a Request for a Receipt

Version 2007:
Open up a blank email, click on Options and select "Request a Delivery Receipt" and "Request a Read Receipt". You may not get a response if the recipient has changed the default settings (following the instructions below) to "Ask me before sending a response" or their system doesn't support the .dat file.

Version 2003:
Open a blank email message, Selct View...then Options from the message's menu. Under Voting and Tracking make sure Request a delivery receipt for this message is checked. Click Close.

How to Select Your Settings when You Receive a "Request for Receipt"
You can change the options regarding request for receipts by

Clicking on the "tools" drop down menu at the top of the Outlook window
Select "options", it will open a dialogue window
Click the "email options" button toward the top right side of this window
Click "tracking options" - this will open another dialogue window
At the bottom of this window you can choose how you want Outlook to handle those requests for read receipts. I have chosen "Ask me before sending a response".

If you are feeling like you need to know more about Outlook...go with that feeling and contact me for affordable one-on-one training. 206.850.9996 or shoot me an email at JeffsCoaching@comcast.net

www.ImpactYourSalesNow.com

Posted by Jeff Graves on 05/04/2009 07:35 PM

Comments (4)

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4 Comments on Requesting Email Receipts - Part 2

MAY

I so wish people would stop and click yes .. it helps the sender know that the message is under review

I just don't care for read receipts. Just something else to open and delete.

I receive over 100 emails daily, I really don't have time for read receipts. I eliminated sent messages from my blackberry to free up time.

Eric...you make a good point - we assume that because we sent an email that it was received and read and that we just blessed them with our wisdom or pertinent information.

I've done enough emailing with online services - that use trackinganalytics - to know that many people who receive the email - yes people that know you - don't ever open it...let alone read it.

Cindy...of course you wouldn't receive anything to open and delete unless you had requested the receipt yourself. If someone sent the request to you...there is nothing to open or delete it's just a click yes or no.

Rob...honestly, I rarely respond to "Request for Receipts" myself. The only time I do is when I feel it is in the best interest of myself and the person sending it.

I appreciate all the responses and everyone's opinion. There is no right or wrong answer, just personal preference.

For more training go to www.ImpactYourSalesNow.com

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