As a coach I focus on the growth of my client's business. When a client's business regresses or stagnates I look carefully at what is happening and how they can overcome it. We have our coaching charts that really help us pinpoint the cause of a decline. Then there are the really difficult reasons that arise, a health challenge of the Agent or a loved one, an unfaithful spouse, marital difficulties, you can see the type of challenges that would hurt an Agent's business.
Obviously, as a business coach we do not have the expertise or hold ourselves out to have the expertise to address any of these issues. At the same time, we often know more about our client's life than most anyone else in it. So we listen. We empathize. We hurt, too.
I don't have any magic words or thoughts about these situations. I am actually quite proud at times when a client tells me that they are more capable of handling the personal situation because of the strength they have built through our coaching relationship. Or, that the financial security they have built, gives them choices they would not otherwise have had.
In all of our coaching I lead my clients to trust their own judgment. We offer to be there for them and sometimes we are the most objective person they have in their lives with whom to share these situations.
I am really proud of my clients whose business goes to exceptional levels. There is a special place in my heart for my clients who survive and succeed through personal challenges. And another place of prayer for those who succumb to the challenges that face them.
Again, no magic, obviously I encountered another of these situations this week with a long standing client that has become a friend and I thought it was worth sharing the experience. Or perhaps it just helped me to share it.
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