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For those of you that are not familiar, syndication has become all the rage with MLS’s, websites, you name it. The way it works is you enter your listing onto one site, let’s say your MLS. Your MLS then “feeds” it (or sends the listings automatically) to several other sites.

Why We LOVE Automatic Syndication:

  • It is convenient and less work for us/our agents.
  • Time is money, and this saves a lot of time, in turn saving money.
  • Agents who do not have large budgets can strategically place their listings on a select few websites that feed to many other sites, getting the most “bang for their buck”.

Why We HATE Automatic Syndication:

  • By allowing your listings to syndicate, you are giving up control over the content that is fed.
  • Any listing information that is syndicated cannot be changed.
  • So many sites are syndicating; it has become an issue that listings are being “fed” onto one site several times from several places.
  • For our clients that want as many photos, as much ad copy & information as possible on all marketing, they are giving up the ability to add any of that information.
  • Profile information – This one is huge – when your listing syndicates, it does not actually go into an account, with your profile information, a photo, etc. Therefore, there is not nearly as much branding on your listings as there would be if they were manually entered.
  • The biggest challenge for us is giving up the control over your listings. You can no longer change a photo or price, you are at the mercy of the “feed” and when the “feed” doesn’t work, it is VERY difficult and time intensive to find someone to help you fix it.

What is our solution?
The trick to getting the most out of syndication is to take a careful inventory BEFORE you start marketing your listing. Look into where all of your marketing sites syndicate to and then make sure you are only allowing one feed to each site if possible.

For example, Mr. Marketing places his listings in the MLS, it goes on his ColdwellBanker site, Postlets, Point2Agent and he has a VisualTour created for it. All of these sites, minus the MLS, feed to Trulia and Zillow. So now, a decision needs to be made – which site will you allow to feed? We recommend choosing the one with the most information, in this case Point2Agent.

Mr. Marketing’s next step is to go onto all of the other sites, and remove (uncheck) Trulia and Zillow from the feed sites allowed. This way, his listing will only feed onto Trulia and Zillow from one source, removing the multiple listing issue.

I suppose what I am trying to say, is that we see the benefits of syndication; it is an amazing tool to get your listings seen on an almost unlimited number of sites. But, buyer beware, and just know that you no longer have control over your listing, which is now on an almost unlimited number of sites. So, it is important when utilizing feeds to take the bad with the good. Just know, it is not a perfect system, and there will be issues. At times the issues end up costing more to fix than it would have to just manually enter them in the first place.

We’d like to think that over time and with experience, we’ve become “syndication experts”. We know what sites auto syndicate and we also have certain sites that we recommend posting to manually.

Don’t have time to wrap your head around all of this? Let you Real Estate Virtual Assistant dig deeper and devise a syndication plan that works for you!

Syndication – We most definitely have a love/hate relationship with it.

Jen Miller
Marketing Manager

RealSupport Inc. Real Estate Virtual Assistant

The RealSupport, Inc. Team
1232 West Northwest Highway

Palatine, IL 60067

Office: (847) 705-1655

Fax: (847) 589-8989
Info@RealSupportinc.com

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RealSupport Inc. - Providing superior Real Estate Virtual Assistant services to Real Estate professionals nationwide since 2000.

 
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17 Comments on Why We Love - and HATE - Automatic Syndication!

MAY
12
2009
262,019 Points 8 Featured Posts Outside Blog

If you are following the NAR and IDX snafu on Agent Genius you will see how dangerous it can become for agents to rely on syndicating listings and not having the ability to display those listings on any other realtors idx sites.  What a mess it is. Time will tell about the resolution or outcome of Thursdays meeting at the NAR convention.

5:52pm • #1
287,662 Points 33 Featured Posts Outside Blog

I am really interested in what Gail just said....will have to go check that out.  I found this to be a good article showing that what we think is good might not be. 

8:32pm • #2
268,601 Points 22 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master

I just read Gail's post and it sounds very interesting. It goes to show that things are changing constantly in our business, which can be good and bad, and we all have to keep updated. Thanks for the post.

8:48pm • #3
295,314 Points 5 Featured Posts Outside Blog Called Shot Master

I've noticed that Postlets, and I think Realbird also, has a box that says "others" that you can check for syndication. Do you know what "others" they syndicate to?

8:59pm • #4
550,837 Points 22 Featured Posts Outside Blog Called Shot Master

We used to have syndication issues when we had 2 competing mls's that finally merged - problem solved.  Once you give your information, your listing, over to any site you no longer have any control over where it goes.  AND YOUR SUPPOSED TO LOVE IT!  Don't you know what's best for you and your listing????? That's what they want you to believe.  Let's not even mention the scraping that goes on that you never find out about!

9:04pm • #5
350,497 Points 2 Featured Posts Localism Sponsor Outside Blog

I always thought the more sites it went to the better.  Now I have to get my head around the issure that that may not be the case.

9:29pm • #6
MAY
13
2009
136,933 Points Localism Sponsor Hit Router

Good points about the pros and cons of syndication.  I think it is important advertise your listing in as many places as possible online, but you are right, we do lose control of the content in many of these syndications.  I always let my sellers know up front that there are some sites I have control over and many I do not, so they know why if they see it somewhere with the "old" price or picture.  We even have a clause about that in our listing agreement to disclose this in writing.

7:29am • #7
112,047 Points 2 Featured Posts

You make a great point. I make a big point out of getting all of the information prepared prior tp listing input in the mls. There are a lot of agents that input their listing and then add photos and additional information as they get it. What these agents don't understand (or care about) is the fact that most of these listings are syndicated within 15 minutes of hitting the mls and the information won't be changed once it is sent out.

9:02am • #8
162,890 Points 2 Featured Posts Outside Blog

Some of the sites that the syndication goes to have a way you can create profiles and "capture" your listing to your profile. If you are a premium member with Trulia if there are multiple feeds you can choose the link that is displayed. (broker site, postlets, P2, etc.)  Not all will let you do this but some do.

5:41pm • #10
2 Featured Posts Localism Sponsor Hit Router

I am a control freak and almost had to seek professional help to deal with the loss of control caused by syndication - - for a long time I would never check the Zillow box (the free-for-all nature of this site still annoys me) on the Postlet feed - - then our MLS started feeding to Zillow, I just threw up my hands and gave in to the syndication pandemonium - - Que Serra, Serra!

8:18pm • #11
1,007,498 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

It sounds like I need to take a closer at syndication.  I've been happy to have syndication, but it sounds like there are negatives to it.

9:07pm • #12
MAY
15
2009
1 Featured Post

Yes one good point on the hate is you can't control what information is fed on the syndicated websites it is kind of a pain.

11:39am • #13
MAY
20
2009
133,618 Points 8 Featured Posts Attended Rain Camp

Hi All!

Based on the number of responses, this is certainly a hot topic right now! I love Debra's idea about adding a disclaimer to her listing agreement! I think by adding a clause like that and explaining how it works to sellers ahead of time you can avoid having upset clients. Sellers are increasingly tech savvy and are often finding their listings on sites their agents didn't even know they were listed on! By explaining this to them ahead of time, you can avoid a lot of confusion!

I think we are all in agreement, there are pros and cons, but either way you have to keep up with the technology, and just sort of "go with the flow" when it comes to syndication!

Thanks!

9:13am • #14
162,890 Points 2 Featured Posts Outside Blog

In your marketing package for your sellers, explain the technology and how MLS feeds to Realtor.com, Trulia, zillow, etc. and that some feeds are every 15 minutes (Realtor.com) to several days to catch up with the changes. Create a bulleted list of all the places their home will be syndicated to.

10:33am • #15
MAY
21
2009
226,825 Points Hit Router

Great post!  And as someone who knows about syndication I totally GET your love/hate relationship with it!

10:09am • #16
JUN
26
2009

WAV Group has done a report that measures the impact of listing syndication.  It may be downloaded for free from our website.

Brokers are in a great spot for managing listing syndication, agents have little or no control other than witholding the listing from all internet display with client consent.

We have written a number of articles on the topic that can be found here.

You point out two key issues.

1.  It is very difficult to manange your syndicated listings

2.  Once you syndicate your listing, you are providing companies outside of real estate with historical listing data that they can keep and reuse as they wish.

Victor Lund
6:45am • #17

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