HomeGain announced today that it earned an A+ rating from the better business bureua.
HomeGain's Better Business Bureau Rating
Click Here for Zillow's Better Business Bureau Rating.
From HomeGain's Press release today announcing the A+ BBB Rating
We are extremely proud of this rating from the Better Business Bureau," said Louis Cammarosano, General Manager of HomeGain. "While our competitors like to tout their traffic statistics and press mentions, we prefer to focus on earning our real estate professional customers' satisfaction and loyalty as we strive to provide them with the best possible online marketing solutions. Our A+ Better Business Bureau rating reflects the result of this focus."
"A customer service minded approach permeates, not just the Client Services department at HomeGain, but throughout the entire company," said Matt Malmgren, Director of Clients Services at HomeGain. "We go the extra mile to develop relationships with our customers, listening to their needs and responding in a way that helps them the best we can."
http://www.prweb.com/releases/BBB-homegain/2009/prweb2422464.htm
Read more on the HomeGain Blog
Louis Cammarosano
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Congratulations on your excellent rating!
As I read this I was wondering, what exactly does the BBB use for guidelines to produce these ratings? Is it just a shortage of complaints or do they actually experience the service? Inquiring minds would like to know.
I personally would give any company, even one whose services I don’t use, an A+ for recognizing that the customer does come first, that the customer expects service and is entitled to a product that produces what it claims to produce and acts upon it